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Clayton Homes review: Leaking, mold 27

C
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10:38 pm EDT
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We purchased our clayton home in 2003, problems started before our first payment with a leak in the bedroom and living room, which they fixed, okay for the first year, then the leak happened again, not only in the living room, but I can say in every room in the trailer on the front side and and areas in the back side of the home. The window in the living room now leaks when it rains, and there are moldy spots from the old and recent leaks. We have tried to fix them but how do you dry out each area?
We also had problems with our air conditioner unit, it only worked for one summer, clayton came back and fixed it after I complained several times, but they fixed the line with plumbing supplies, which failed (of course) because I had to have it repaired again the next summer by an heating and air company which told me the problem.
I feel we have been literally robbed, we are paying for a home that has constant problems. If you can help please reply.

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27 comments
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krijon1844
Gladewater, US
Aug 06, 2009 4:37 pm EDT

Just to let you know Clayton doesnt care.Their company catch phrase should be... NOT MY PROBLEM! That is what I have hear for the past 4 years or so... I wish you the best.. but they will NEVER admit they produce crap. My walls leak and my floor is buckled. My AC unit has been service 4 times due to it having freon leaks. My roof slopes and it hit a tree coming into my property and they just put flashing over it with splintered boards underneath. Its a nightmare and they own every part Clayton, Vanderbuilt... and they will not fix nor admit fault on any part. All I have heard is...NOT MY PROBLEM or I WASNT HERE THEN! well... I worked on an ambulance and if I had ever done my job half @$$ed like them... (ie given the wrong meds or wrong treamtment) a simple NOT MY PROBLEM would not have been good enough. I had to perform to a higher level without the possibility of mistakes and I kinda feel others should too. (if i messed up due to being tired, sick, or to harsh of elements such as the weather... people would die) A simple Let me get back to you ... wouldn t work! I have made this a personal mission to STOP as many people from making the same mistake as I did... BUYING a CLAYTON HOME... I am only reporting the truth and my opinion.. if you want pictures please email me... kjones1844@rocketmail.com

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Meetoo2
Smith River, US
Jan 18, 2022 1:23 pm EST
Replying to comment of krijon1844

That is hilarious I've been saying the same thing that if I perform my job the same way 1/2 asked CPR on one of their relatives or gave the wrong dose of the life saving medication Maybe to the wrong person day would not be happy

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S. HENRY
Hertford, US
Aug 23, 2009 1:47 am EDT

WE HAVE HAD MOLD PROBLEMS IN OUR CLAYTON MODULAR. WE BOUGHT IN 2006. I HAVE SOME SUCCESS WITH THEM BUT NOT MUCH AND WE STILL HAVE DANGEROUS MOLD. I AM CONTINUING MY FIGHT WITH THEM AS I WANT ALL FLOOR COVERINGS REPLACED. WE HAVE DONE MUCH OF THE MOLD REMOVAL OURSELVES. IN FACT, I DON'T TRUST THEM TO DO IT. I WILL BE ASKING FOR MONEY TO HAVE A PROFESSIONAL TAKE CARE OF THE MOLD AND THEN I WILL HAVE SOMEONE PUT DOWN NEW FLOORING. THERE ARE OTHER PROBLEMS I PLAN TO FIX MYSELF AS THEY USE INFERIOR PRODUCTS. THEY ARE PROBABLY "SECONDS" AND I DON'T WANT SECONDS FOR DOOR KNOBS AND FAUCETS. IT IS REALLY AGGRAVATING TO GET STUCK IN A BATHROOM BECAUSE THE KNOB WON'T WORK FROM THE INSIDE OR OUTSIDE. THE GE PRODUCTS ARE A JOKE. THEY MUST HAVE BEEN REJECTS FROM THE FACTORY. I WILL POST ANY SUCCESS I HAVE WITH THEM. MOLD IS DANGEROUS. IF I DID NOT THINK I WOULD BE HARASSED BY CLAYTON HOMES I WOULD GIVE YOU MY EMAIL AND PHONE NUMBER, BUT I SIMPLY DON'T TRUST THEM.

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Joe Mullally
Anniston, US
Jan 21, 2010 7:10 pm EST

I also have a mold problem in a Clayton mobile home. I have already spoken to an attorney, and we just nee enough people to form a class action suit. There is more possibility of getting results if we can join together as agroup. Any one who has had a problem with this should contact me at gzus_freek@hotmail.com.

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dillqickle
US
Oct 28, 2017 2:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

We are having problem with mold in a brand new clayton mobile home bought in 2016.

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C Lords Angels
US
Jan 06, 2019 11:30 am EST

Have you been able to get a action suit going? I just bought a 2018 and it leaks everywhere and after 6 months it is covered in mold. Keep getting runaround for company.

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C Lords Angels
US
Jan 06, 2019 11:32 am EST
Replying to comment of dillqickle

I have leaks and mold in my 2018. I tried to reach Joe but his email is not working.

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toneyjess
US
Feb 20, 2020 11:47 am EST
Verified customer This complaint was posted by a verified customer. Learn more

We have a 2016 home and we have leaks in every room. Not just at the ceiling but in the floor too. It appears to be leaking inside the walls and pooling at the bottom. My hall carpet is ruined from this and smells like mildew. I know there's got to be mold setting up in my walls.

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Meetoo2
Smith River, US
Jan 18, 2022 1:20 pm EST
Replying to comment of dillqickle

I bought a brand new 2019 model and I have a vapor barrier filled with sewage me and my pets are very sick living in A-tent I want a class action [protected] my name is Melissa

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Meetoo2
Smith River, US
Jan 18, 2022 1:21 pm EST

My name is Melissa [protected] I am interested in a class action i live in A-tent or in my vehicle and have a brand new 2019 model that's filled with sewage and mold. My pets and I are very sick.

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Carl Stewart
US
Sep 30, 2022 12:12 am EDT

My wife and I bought a 2012 Clayton Mobile Home and paid on it until last year and we finally just let it go back because of all of the mold on the inside and even on the outside vinal siding, we are both disabled and had to move into my mother and fathers 60 year old house, been a lot of work and neither one of us have any family and very few friends, we are in our 60's ,But guess what , NO mold in the 60 year old house , the mobile home is only 10 years old , Wonder what's up with that?

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Ashlee Truesdale
US
Nov 10, 2022 8:11 pm EST
Replying to comment of toneyjess

I am having this same issue

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Ashlee Truesdale
US
Nov 11, 2022 12:41 pm EST
Replying to comment of toneyjess

Did you ever get your problem resolved? I am having the same exact issues. Leaking in every wall and onto floor. Please email me with any answers you received @ ashleeblegnard@gmail.com

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Sarah Lynn
Bluefield, US
Sep 26, 2011 11:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I live in a 1995 Clayton Tanglewood doublewide that we bought new. I had problems with it in when we first bought it, Now after 16 years we thought we had a leak around our skylight. Had contractors come in to repair it but when they started they found a lot more than any of us expected. The rafters are not up to code, they are 2x2's not what the code in Virginia requires. They are rotten and we have mold growing from the inside out to the outside due to improper venting in the roof. I have contacted my insurance, Clayton factory, and an attorney. Has anyone else had the same problems? If anyone has ANY suggestions or solutions----PLEASE let us know. Email address sarahl628@yahoo.com. It has come down to this mold thing making my family sick with headache, sinus infections and respiratory infections/problems. Not only home repairs but also medical bills, Just need help finding out who is responsible and how to make them be accountable.

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Alicia Cheek
US
Dec 17, 2023 11:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Sarah Lynn

Did you get any help? I’m in the same boat.

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Jamie Hamilton Donnellan
US
Apr 05, 2017 10:59 am EDT

I also have mold in my clayton home email me please if u have the same issue roughneckwife2@gmail.com

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C Lords Angels
US
Jan 06, 2019 11:35 am EST

I sent you a email. We all need to get together to fight to get this fixed.

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Meetoo2
Smith River, US
Jan 18, 2022 1:18 pm EST

My vapor barrier is filled with sewage and has been for a year I live on my porch in A-tent or in my car with 2 disabled chihuahuas. If anybody would like to do a class action lawsuit I am in!

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Meetoo2
Smith River, US
Jan 18, 2022 1:19 pm EST

I bought a 2019 model and had a brand new foundation and it's raining inside of it and the vapor barrier is filled with sewage from thalene wax rings and I live in A-tent or in my car I am interested in a class action lawsuit [protected] my name is Melissa

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Lconaway
GEORGETOWN, US
Jul 13, 2022 12:06 am EDT
Replying to comment of Meetoo2

Please contact me.

LBRYAN869@GMAIL.COM

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Ashlee Truesdale
US
Nov 10, 2022 8:08 pm EST
Replying to comment of Lconaway

I emailed you

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Alicia Cheek
US
Dec 17, 2023 11:55 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Did y’all get any help? I’m in the same situation!

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Alexander Beard
US
Sep 04, 2022 12:07 pm EDT

Home is leaking and siding falling off. Cracks in roof and shattered drywall that they have known about since the home was delivered. Terrible company. Don't buy from them.

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Kcairns
Ruidoso, US
Sep 08, 2022 12:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bout a new home in 2016! I don’t know how long my roof has been leaking but I mentioned to them in July it was making a stain in in my kitchen ceiling. They sent an insurance adjuster only to tell me it’s not covered because the shingles look ok! I now have a gaping hole in my ceiling and even better the stove vent seems to be leaking now too! The once so friendly sales people don’t want to talk to me so much anymore. Just kind of figured when you sign on a lease that long the roof might last at least half as long as the payments..

Has anyone here had any kind justification or compensation for these leaky roofs!?

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Anthony Goff
US
Feb 03, 2023 12:19 am EST
Replying to comment of Kcairns

On the back wall has ceiling has brown stains along the edge of the wall in result of leaking water from the roof it appears that it rains and water leaks comes off the edge are the shingles and it's pushes back under the shingles and behind the first 2x4 and drains down onto the ceiling down the walls in one room to the floor of the master bedroom. I've got black mold over one window from heavy water leak also I have a leak it comes out of the center of the oven hood and leaks onto the oven. I've had a leak prior to this file on my insurance and that late has been repaired I haven't had any more problems out yet but now i'm having this problem and I just have noticed it this year

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Ryan Wion
US
Jan 31, 2023 4:27 pm EST

My roof leaks above furnace and every room has ceiling cracks. Apparently asking for repairs is too much to ask even when renting. Which to me is complete bull crap. Ridiculous!

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Steven Rapp
Dayton Nevada, US
Sep 07, 2023 3:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

We also own a Clayton home. And all of the windows leak we are very pissed off, and they won’t do [censored] to help us. I have called him multiple times when we first purchased a home and they kept blowing us off . every time I go to repair some of their crappy work, I realize how much worse it really is . the people that build their homes do not know what the hell they are doing. do not buy a Clayton home. They are complete garbage.

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