Clearview Window & Door Company’s earns a 1.0-star rating from 12 reviews, showing that the majority of homeowners are dissatisfied with installations.
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I gotta say, I'm pretty sure Clearview Window & Door Company, Inc
I gotta say, I'm pretty sure Clearview Window & Door Company, Inc. is donezo. They put in one of them fancy Marvin windows for me a while back, but it broke while it was still under warranty. Clearview said they'd replace it by mid-Feb, but now it's way past that and I can't get a hold of them. One of their numbers is straight-up disconnected and the other one ain't picking up. Looks like they're outta business, folks.
I signed a contract with Clearview Window & Door Company, Inc
I signed a contract with Clearview Window & Door Company, Inc. on 11.19.19. The guy who sold me the stuff was cool and always replied to my messages. But the peeps in the office are not so great. It's Feb 13 now and my storm door is still not installed. I've called them a bunch of times to get an update or a date for the install, but they never call me back. They just take my name and number and then nothing happens. It seems like they only care about getting the first 2 payments and then they don't want to talk to me anymore. It's a bummer because the salesman was really nice.
This biz is good for new stuff but NOT for repairs, even when it's under warranty
This biz is good for new stuff but NOT for repairs, even when it's under warranty. They messed up my window install and now it leaks when it rains. It's ruined my wall and floors. I've tried calling and emailing them but they don't care and won't fix it.
So, we had a problem with our bathroom window in December
So, we had a problem with our bathroom window in December . We heard about Clearview Window on a Christian radio station and decided to give them a try. N came and measured the window and gave us an estimate. He told us it would take about 12 weeks to get the window. Then, a few months later, another guy came and measured the window again. We paid installments as we were told to do. After waiting for 8 months, the window finally arrived. When the guy came to install it, I noticed that the window was much smaller than the previous one. I told him about it, and he said that we would have to pay more to get a bigger window. I was shocked! That decision should have been up to my husband and me, not the installer. I emailed N with pictures on 7/23, and he said he would check into it. But, as of 8/14, I haven't heard anything back from Clearview Window. They came twice to measure the window, but no one said anything about making a smaller window. The new window is almost 6 inches smaller all around. Where's the honesty?
Don't waste your money on CLEARVIEW WINDOW & DOOR COMPANY
Don't waste your money on CLEARVIEW WINDOW & DOOR COMPANY. We bought siding in March and still don't know when it will be installed. Sam H, the boss, came to our house a few times before we signed the contract, but then he disappeared. We needed windows and siding, and Mr. H said that installing them together would make a "better seal." Clearview's estimate was $4,000.00 more than the company we hired, but we agreed to go with Clearview for the promise of a tighter seal. The windows were installed in June, two months after the contract date, and only after we called and left messages for Clearview. The window installer said that Sam told him not to seal the windows because we were having siding installed. But it's been five months since the windows were installed, and we still don't have siding or a date for installation. We paid Clearview $8,400.00 for the siding deposit, and they haven't contacted us with updates or explanations for the delays. We know COVID happened, but we've been patient. We asked for a refund, but they said we'd only get half because they'd already ordered materials. We filed a complaint with the Maryland Home Improvement Commission (MHIC), and only then did they pretend to schedule the installation. They said they tried to schedule it for the week of October 5th, but we didn't respond in time. We only found out about the date after it had passed. Clearview says it will be a few more months before they can schedule the installation. We'll probably have to wait for an MHIC hearing to get our money back.
Clearview Window & Door Company Complaints 7
Windows
I had windows replaced on 3/3/23. One set in a bedroom and another in basement. The bedroom is a crank open window (2) one doesn’t close all the way. The salesman set up appointments to check it. He never showed 3 or 4 times. Now the basement doesn’t open because it hits the ceiling. I was told there is nothing he can do. Why would you measure and install a window that can’t open? The Salesman is Frank Grube. I know I signed the contract but this is very poor customer service. Respectfully:Sally Deveney [protected]. Salesman [protected]
Desired outcome: Help please
I got 3 new doors from Clearview and they said they'd fix them if they broke
I got 3 new doors from Clearview and they said they'd fix them if they broke. One of them broke and I told them I was worried about it when they put it in. They finally sent someone to fix it but he didn't have the parts and now they won't answer my calls. It's been over a year and it's not safe.
We got a storm door from Clearview Window & Door Company, Inc
We got a storm door from Clearview Window & Door Company, Inc. on 3/8. They said it would take 8 to 12 weeks to install. I emailed the sales guy on May 29th to ask about the door, but he didn't answer. I emailed him again on June 7th and he said he sent my question to someone else, but they didn't answer either. I emailed again on June 9th to say I still hadn't heard back. I called on June 11th and they said the door would come in 2 weeks. I called on June 30th to ask about cancelling, but they said the person I needed to talk to wasn't there and they'd call me back, but they didn't. I called again on July 7th and they said the door would come in 3 weeks. They also said the person I needed to talk to about cancelling just left and no one else could help.
Is Clearview Window & Door Company Legit?
Clearview Window & Door Company earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Clearview Window & Door Company. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Clearview Window & Door Company has claimed the domain name for getclearview.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Getclearview.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Getclearview.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- While Clearview Window & Door Company has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- The website belonging to Clearview Window & Door Company has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Clearview did our siding four years ago
Clearview did our siding four years ago. Some of it started to slip off within the last two years because it was installed wrong. We asked them to fix it when they were doing another job for us. The worker tried to nail it up, but it still looks bad. They called us later and said they would fix it, but the pandemic made it hard to get the materials. We've called them a lot, but they haven't given us a date for when they'll fix it. They emailed us in December and said someone would contact us, but we still don't know when it will be fixed. We want a date for when they'll fix it with the right materials.
On 1/23, I paid $16,920 to get 21 **** windows installed in 12 weeks
On 1/23, I paid $16,920 to get 21 *** windows installed in 12 weeks. On 8/5, they installed (17) windows. On 8/24, I told Rick that one window was messed up. During Christmas week, he sent an installer to fix it, but the installer couldn't do it. After many phone calls, *** sent a man to fix it in January . After he left, I found another problem with the same window. I called Rick right away, and he said he would call ***. In MARCH, Rick called me and asked "what window was that?" *** rep came back and said the installer was responsible. The window was not measured correctly, and there is a gap between the window and the frame. It has not worked right since it was installed a year ago. Rick hardly ever calls back. He hasn't given me a solution. I told his boss about the problem, and he said he and Rick would call me on August 7. They didn't. This company has had my money for over a year. I want the window replaced.
Got some windows and a sliding door from Clearview Window and Door Co
Got some windows and a sliding door from Clearview Window and Door Co. in July . The door has been giving me a headache since day one. At first, Clearview was quick to fix the problem, but then I noticed more issues. I tried to contact them, but it was hard to get a hold of anyone. Finally, Ron came out and said there was clearly something wrong with it. They were going to replace the door, but since then, I've had trouble getting a response from Clearview. I've called and emailed, but they never get back to me. Apparently, my new door is just sitting in their warehouse. It's been a hassle dealing with this since 2018 and they don't seem to care about their customers.
d have been ordered when it was supposed to be, I wouldn't be dealing with this mess
d have been ordered when it was supposed to be, I wouldn't be dealing with this mess. I decided to cancel the order and take my business elsewhere. This experience was a complete waste of my time and money. I do not recommend Clearview Window & Door Company, Inc. to anyone.
About Clearview Window & Door Company
One of the key strengths of Clearview Window & Door Company is its commitment to using only the best materials and technologies in the production of its windows and doors. The company sources its materials from trusted suppliers and manufacturers, ensuring that every product is of the highest quality and durability.
In addition to its superior products, Clearview Window & Door Company also offers a range of services to help clients choose the right windows and doors for their properties. The company's team of experts is knowledgeable and experienced in all aspects of window and door installation, and can provide valuable advice and guidance to clients throughout the selection and installation process.
Clearview Window & Door Company takes pride in its exceptional customer service, and strives to ensure that every client is completely satisfied with their experience. The company's team is friendly, professional, and dedicated to providing personalized service that meets the unique needs of each client.
Overall, Clearview Window & Door Company is a trusted and reliable provider of high-quality windows and doors for residential and commercial properties. With its commitment to quality, expertise, and exceptional customer service, the company is a top choice for anyone looking for the best in windows and doors.
Overview of Clearview Window & Door Company complaint handling
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Clearview Window & Door Company Contacts
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Clearview Window & Door Company phone numbers+1 (410) 668-1110+1 (410) 668-1110Click up if you have successfully reached Clearview Window & Door Company by calling +1 (410) 668-1110 phone number 0 0 users reported that they have successfully reached Clearview Window & Door Company by calling +1 (410) 668-1110 phone number Click down if you have unsuccessfully reached Clearview Window & Door Company by calling +1 (410) 668-1110 phone number 0 0 users reported that they have UNsuccessfully reached Clearview Window & Door Company by calling +1 (410) 668-1110 phone number
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Clearview Window & Door Company emailssam@getclearview.com88%Confidence score: 88%estimate@getclearview.com75%Confidence score: 75%emily@getclearview.com67%Confidence score: 67%Sales
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Clearview Window & Door Company address3316 Putty Hill Ave, Baltimore, Maryland, 21234-4208, United States
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Clearview Window & Door Company social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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