Clearwater Toyota’s earns a 1.0-star rating from 7 reviews, showing that the majority of customers are dissatisfied with purchases.
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Toyota scammed me!
Called Toyota Corporation to find out if a major part in my Prius could have been swapped for older part. They asked me to bring my car into to Toyota Clearwater and in fact called there for me. Set up the appointment for inspection. I was told $175.00. They agreed to inspection and charged me $425.00 in which they did not verify the original part was not changed. They took pictures, which I already had of the parts number. I called back to Toyota Corporation and they stated it would take 3 to 5 days to get to my case. Ironically spoke with customer relations today and he called Toyota corporation and case is closed. Don't trust them because I sure don't
Would never purchase a car from them. They are still holding my Prius!
Clearwater Toyota Complaints 6
On 6/27, I was at Clearwater Toyota in the waiting room, sittin' on a couch that had bed bugs all over it
On 6/27, I was at Clearwater Toyota in the waiting room, sittin' on a couch that had bed bugs all over it. Them bugs bit me in many spots, and when I told the folks in charge to get rid of all the couches, they only took away the one I was sittin' on. I'm worried that more folks will get hurt and there'll be a big bed bug problem.
They messed up when they fixed the recall on our Corolla
They messed up when they fixed the recall on our Corolla. We brought it in for an airbag recall, but when we got it back, there was this annoying rattle in the dashboard. I told them right away, but now they won't even bother calling me back to fix it. The car belongs to Rebekah Holland, but I handle everything for her since she's sick with Lupus and spends most of her time in bed.
Never buy a used car from Clearwater Toyota or trust their so-called "expert" inspections
Never buy a used car from Clearwater Toyota or trust their so-called "expert" inspections. They promised me free perks like oil changes and car washes, but it was all just talk. Even though I asked to have my own mechanic check the car, they insisted that their mechanics were the best because they had some fancy certifications. Turns out, they had already done an oil change and claimed it was free for three months. But guess what? They had used JB Weld to fix the oil plug, and the filter was still the original one from when the car was first made! They straight-up lied to me. Now I'm stuck paying $900 for new parts and a mechanic to fix the entire oil pan, plug, and gasket. Can't trust these guys at all.
Is Clearwater Toyota Legit?
Clearwater Toyota earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Clearwater Toyota. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Clearwatertoyota.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Clearwatertoyota.com you are considering visiting, which is associated with Clearwater Toyota, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- While Clearwater Toyota has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- There was some difficulty in evaluating or examining the information or data present on the clearwatertoyota.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Clearwatertoyota.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The clearwatertoyota.com may offer a niche product or service that is only of interest to a smaller audience.
respect and dignity
respect and dignity. This experience at Clearwater Toyota has been extremely disappointing and frustrating.
Firstly, I visited Clearwater Toyota for service on February 17th. I received the paperwork for the service, but today I noticed that my windshield water was empty. I had to purchase some and went to fill my car. However, when I opened the hood, I discovered that the engine cover was missing. It's quite concerning that they didn't even bother to inform me about this oversight. I would have never known if I hadn't checked myself. To address this issue, I have been repeatedly calling their customer service number, but unfortunately, no one has answered my calls. This is not the first time I have faced such difficulties with this dealership, as I had previously purchased a car from them and was coerced into buying an extended warranty that I didn't actually need. They seem to enjoy playing with words and lack honesty in their dealings.
In an attempt to resolve this matter, I approached Michael B., the Customer Relations Manager. However, his attitude towards me was disrespectful and disdainful. He even used inappropriate language, stating that if he were in the same situation, he would use foul language. Furthermore, he ordered an engine cover that doesn't even belong to my car. It felt as though he was treating me like a slave who had been bought from a market. It's important to note that I hold US citizenship and should be treated with the respect and dignity that any human being deserves, regardless of my country of origin.
Overall, my experience with Clearwater Toyota has been extremely unsatisfactory. The lack of communication, dishonesty, and disrespectful behavior from their staff, particularly the Customer Relations Manager, is unacceptable. As a customer, I expect to be treated fairly and with integrity. I hope that Clearwater Toyota takes this feedback seriously and works towards improving their customer service and overall experience.
Services not done even though we paid for them
Services not done even though we paid for them. We bought a 2021 Toyota Sienna Hybrid from Clearwater Toyota on January 24, and we've had 2 problems with the car that they haven't fixed. First, the sales guy, Christopher S., said they would tint our windows as part of the deal. But when we looked at the Finance Paperwork, we saw that we actually paid for the service. I texted Christopher on February 6, to ask who I should talk to about getting the windows tinted. Christopher said he could schedule the appointment and asked when would be a good day (via text). He scheduled it for March 6th at 12 pm and said he would be there if there were any issues. But when we got there on March 6th at 12 pm, they said they couldn't tint the windows because they were already tinted. We told them we paid for it and asked to talk to Christopher. Christopher talked to the Manager, Brent, and Brent said, "the deal is done, if you don't know the windows are tinted, it's not our problem." I talked to the General Manager, Mo, on the phone on March 6th for 30 minutes, and he said what happened wasn't professional. He asked for 2 days to work on the issue and the second problem (see detailed issue below) with the Rear Entertainment not working. I told him I had to buy new devices and a new Android Tablet because of the Rear Entertainment not working, which cost me over $2,000. But I haven't heard back from Mo about fixing the payment issue and the Rear Entertainment problem. Second problem - When we bought the car, the Rear Entertainment system didn't work with an iPhone. Christopher and a Manager had to Google how to fix it. I called and texted Christopher many times, but they didn't fix the Rear Entertainment problem. Clearwater Toyota hasn't done anything to fix these problems.
Recall repair done, but more problems now
Recall repair done, but more problems now. Brought my 2018 Toyota Sienna to Clearwater Toyota in August/September for a fuel pump recall. Car stalled after pumping gas, so I searched online and found out about the recall. Went to the dealership and they confirmed it. Left my car for repair. While it was there, they called and said the battery was dead. I told them I hadn't had any battery issues, so I didn't want a new one installed. When I picked up my car, they said the recall was fixed but warned me that the check engine light might come on. They said I could bring it back at my expense if it did. I was confused because the check engine light hadn't come on before. Same day I got the car back, it wouldn't start after I pumped gas. Next day, the check engine light came on. I called and spoke to a manager who remembered my car, but said the issues weren't related to the repair. They didn't take responsibility and told me to look elsewhere for the problem. They used technical terms instead of explaining in simple words. I'm not a mechanic, but I tried to understand. What I did understand was that they didn't want to admit any fault. I'll say it again: the same day I got my car back, it wouldn't start. The next day, the check engine light came on. Since the recall repair, my 2018 van has had more problems than ever. I never had any issues with this car until the repair. Problems like RPM, stalling, revving up, not starting, the computer talking through the radio (saying throttle issues or transmission issues), the check engine light going on and off. These things never happened until after the recall repair. I don't think it's a coincidence. My car's safety is now compromised. I don't feel safe driving it, but I have no choice. It's my only car. I want them to assess and fix these symptoms and admit that they might have been wrong.
About Clearwater Toyota
One of the key factors that sets Clearwater Toyota apart from other dealerships is their extensive inventory of new and used vehicles. Whether you are in the market for a sleek sedan, a spacious SUV, or a reliable truck, Clearwater Toyota has a vehicle to suit your needs and preferences. Their inventory includes popular models from top brands, ensuring that customers have plenty of options to choose from.
In addition to their impressive selection of vehicles, Clearwater Toyota is known for their knowledgeable and friendly staff. The team at Clearwater Toyota is dedicated to helping customers find the perfect vehicle that fits their lifestyle and budget. They take the time to listen to their customers' needs and provide expert guidance and advice throughout the entire car-buying process.
Clearwater Toyota also offers a range of financing options to make purchasing a vehicle as convenient and affordable as possible. Their finance department works closely with customers to secure competitive loan or lease terms that align with their financial goals. With their expertise and resources, Clearwater Toyota strives to make the financing process stress-free and straightforward.
Furthermore, Clearwater Toyota is committed to providing top-notch service and maintenance for their customers' vehicles. Their state-of-the-art service center is staffed with highly trained technicians who use the latest diagnostic tools and equipment to ensure that every vehicle receives the best care possible. From routine maintenance to major repairs, Clearwater Toyota's service team is dedicated to keeping customers' vehicles running smoothly and efficiently.
Clearwater Toyota's commitment to customer satisfaction extends beyond the showroom and service center. They actively engage with the community through various charitable initiatives and sponsorships, demonstrating their dedication to giving back and making a positive impact.
Overall, Clearwater Toyota is a trusted and reliable dealership that offers a wide selection of vehicles, exceptional customer service, and comprehensive automotive services. Whether you are in the market for a new or used vehicle, require financing assistance, or need maintenance for your current vehicle, Clearwater Toyota is the go-to destination in Clearwater, Florida. Visit clearwatertoyota.com today to experience the Clearwater Toyota difference for yourself.
Overview of Clearwater Toyota complaint handling
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Clearwater Toyota Contacts
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Clearwater Toyota phone numbers+1 (727) 799-1234+1 (727) 799-1234Click up if you have successfully reached Clearwater Toyota by calling +1 (727) 799-1234 phone number 0 0 users reported that they have successfully reached Clearwater Toyota by calling +1 (727) 799-1234 phone number Click down if you have unsuccessfully reached Clearwater Toyota by calling +1 (727) 799-1234 phone number 0 0 users reported that they have UNsuccessfully reached Clearwater Toyota by calling +1 (727) 799-1234 phone number
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Clearwater Toyota emailsjoseph.hughes@clearwatertoyota.com99%Confidence score: 99%joe.sclafani@clearwatertoyota.com99%Confidence score: 99%Saleseddie.salles@clearwatertoyota.com98%Confidence score: 98%Supportwilliam.vermilyea@clearwatertoyota.com97%Confidence score: 97%steven.peine@clearwatertoyota.com96%Confidence score: 96%mo.alam@clearwatertoyota.com95%Confidence score: 95%joshua.kitner@clearwatertoyota.com94%Confidence score: 94%Managementedward.whited@clearwatertoyota.com93%Confidence score: 93%rocco.toscano@clearwatertoyota.com92%Confidence score: 92%Financemichael.burns@clearwatertoyota.com89%Confidence score: 89%
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Clearwater Toyota address21799 US Highway 19 N, Clearwater, Florida, 33765-2835, United States
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Clearwater Toyota social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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