Cleary Building review: Buyers Beware of Cleary Buildings 71

Before anyone considers buying a building from Cleary Building Corp please take some time to look at my site. http://www.myclearybuilding.com and see for your self what you could be in for. I have been most unhappy with everything they have done and it keeps getting worst!

www.myclearybuilding.com

this guys way overboard...obviously he's just trying to get the building for free! most of the complaints were the sameones over and over and over...

I work for a construction salesman for a company that runs up against Cleary frequently, and I've heard this tale many times, and I agree with David Dame's comments and how far he's been forced to take it. We would never expect to be paid for that quality (or lack-of) of work. The crew was obviously subcontracted out and had very little experience in construction.

Next time call someone more reliable and more reasonable.
Try Jelectrico services at [protected]
they will take care of your Plumbing, Electrical and even construction needs

we had a cleary building built here in ohio, our building is a complete mess . we have cracked wood and our roof leaks. they used nails instead of screws . A
builder told us in a year or so its going to cave in due to snow or a good wind.

we built a Cleary Building for a garage structure next to our house... never were we checked back with about our concerns on the building... supposed to contact the customer after one and three months. We had some major concerns, cracked perlins, leaking roof, roof steel too long for eaves troughs, visible holes...and we had to ride them for 3 months to get any satisfaction...finally the crew was sent to repair the problems we have found. This winter now we have had a blowing snow and our building filled with snow.. the whole north end drifted in on our vehicles, work bench and shelving units...thank goodness we have not insulated the building as of yet. I have called the main office, Dec 30th and still have not been called back ( Jan 5th) Never again will we build a Cleary Building, there is absolutely no service after the sale. Their only worry is if their shamrocks are still in place, if you remove them the warranty is void... what a joke. Worth every penny to spend a couple thousand more and build someone else's brand of building.

This is common of all cleary building. It is a cheap building put up at as little coast as possible. It may coast more for a Lester building or others but you know that they will put up a quality buidling. Lester uses all sotheren yellow pine and dougfur for their trusses and purlins. 80, 000 tensel strangth steel and screws to fasten down the steel. I am very pleased with my Lester. On the other hand my neighbor put up a cleay just after mine. Steel fastened with nails. first hail storm his was dented mine held up. Building went off leavel after a wind storm. I told him that he should buy the lester but to bad for him. All I am saying is check consummer reports and us the computer before making big purchases. It always saves in the long run. One Happy Customer with My Lester Building

My boyfriend works for Cleary Building Corp and it is true that they do put the buildings up quickly and that the head office only cares about the shamrock being visible. But I can tell you that shot-ty workmanship is not true of every crew. I'm sorry that you all have had horrible experiences but the crews here out of the Escanaba, MI office are truely the best. They have had to travel all over the midwest and fix issues that other crews have made, so please before you complain about the entire company know that there are still a few good workers out there! I know many of you will disagree with this post but I wanted you to be aware that not all of the guys that work at Cleary are complete ###s...just some of them!

I too have a Cleary building and had troubles with the contractor. The roof leaked like a siv and he did not do a very nice job on the concrete. He just broomed it and went home. He also broke my driveway (that he poured) with a skid loader, promised to fix it, but never saw him again. I made the stupid mistake of paying him before the drive was fixed. I had to patch the roof myself. I now have a new roof thanks to a hail storm, my insurance paid for it, and it does now leak at all! To the person that has a boyfriend that works for Cleary, just remember, whether it is a contactor or employee who did a bad job, it does not matter because Cleary chose the contractor to represent them. They need to be more careful who that have putting thier buildings up.

Does anyone out there have a Cleary building they are happy with? Any comments on Morton buildings?

I currently am a salesman for Cleary Buildings. If you are unhappy with your building, call the branch office that sold it to you, and they will help you. If you are unhappy with your local branch and don't feel that they are giving you the kind of customer service you deserve call Cleary's corporate office at [protected].My office personally has an amazing crew, and I never walk away from a building until the customer is completely satisfied, even after collecting the final check. To answer some of the complaints that I have seen on here, Cleary uses an 80, 000 PSI steel which is comparable if not better than other competitors. Secondly, we have recently switched from nails to screws in the roof. Lastly, I know that if one of my customers wasn't happy with their building I would do everything I could to make it right and the vast majority of the salesman/crews at Cleary take the time to make sure their customers are satisfied. I can't reinforce enough that if you are having problems with your building, call your branch office or the corporate office to get things fixed. I hope all of you get your issues taken care of by Cleary in a timely manner.

I feel for you! I used Morton Buildings in Texas. My building is a mess. It is a joke. My friend is putting up a website about it. I have had my DOG DIE due to their [censor] building, others have been injured. This company is horrible. I will add a link here when the site is done. They are a Pack of Thieves!

Oh, now I'm nervous. I'm not too impressed with my local Cleary office. The receptionist was going to have a salesman call on me several months ago the first time I stopped by to look at brochures. Never happened. After I called and told them I was ready to get moving on a qoute, the salesman showed up but couldn't really give me any ideas. Just basic, what do you want and where? Now I've got an appointment to get a contract and he didn't show. When I called him he thought is was for another day.

Can't speak for Cleary but read below and take heed.
Morton is shrewd and deceptive. Their contract is short and simple...at least that's what you think when you sign it.
They are NEVER at fault. They have built into YOUR Contract an Overages Fund...it amounts to approx.
10 % of your building. You PAID for that. When a Problem arises, 1st they twist it and blame you, and try to charge you again to fix it. If you refuse, they attempt to take it out of their salesman's commission. His commission comes in stages...the final huge commission is at completion. That is his incentive to make sure you don't fire their crooked butts. If the overages (your money) account is untouched, the salesman gets that too. They will deny this!

13 Things Morton Buildings Doesn't Want you to Know!

1.) The contract is set up for you to lose.
2.) The contract states that you will be responsible for ALL COURT COSTS and THEIR LEGAL TEAM.
3.) Your balance due will acquire interest.
In 1 year of minor legal battles with them on a $40, 000 balance because you got sick of them and hired a new contractor, your interest and legal fees will exceed $100, 000 !
4.) Remember, Morton has VERY DEEP POCKETS. They will hire the $400.00 per hour attorney. Can You?
5.) They will not give you a Materials List for YOUR Building. DEMAND ONE! IN WRITING! PUT IT ON THE CONTRACT! BEFORE YOU SIGN! Demand when that list is due! VERY IMPORTANT!
6.) BLUE PRINTS...DEMAND THEM. PUT IT IN WRITING! DEMAND WHEN IT IS TO BE IN YOUR POSSESSION!
7.) Make sure the Plans are to SCALE! Do not Trust them. DEMAND in WRITING that they are to scale and from an Architect from their company. Then take it to a REAL Architect. DEMAND to see them before money changes hands.
8.) Make sure you have a COMPLETION DATE on the Contract. Also a penalty of a certain amount of money for each day that it goes beyond the specified completion date. Make it high enough...in the hundreds. Trust me, if it ends up in court they have no problem spending $400.00 an hour for an attorney. They were supposed to be done with mine by July 1st. They didn't even start until end of Sept. DO NOT TRUST THEM! THEY LIE THROUGH THEIR TEETH!
9.) Their contract states that the payments are due by phases. Their various phases are very vague. You need to have IN WRITING what is to be completed in each phase. IMPORTANT! MAKE SURE...the contract states that the particular phase is done to your Liking and Satisfaction! Not theirs. They can have the building roughed in, have different color siding on it and patched together and say that that particular phase is done (but obviously not right) and demand the next hefty payment. They will promise you that certain "Missing" elements are coming and will be done later. 6 weeks later my building which is white had deep tan panels on it.
Do not make the mistake I did. They are Shrewd.
10.) TAKE PICTURES! EVERY DAY! Of each wall, of the supplies, etc. From the beginning to the end.
Make sure you get photos of the workers. Get their Full Names and titles right from the start. Do not wait. Find out about their experience before you hire them as a team.
11.) On your contract...have it state how many hours they plan to have the building take. They Know!
11.) KEEP TRACK OF THEIR HOURS that they work.
You will need it in court. This is very important.
12.) Remember, they will do anything to save their butts.
You need to do this also.

I would not buy something of this nature from Walmart or K-Mart but that is what purchasing a structure from one of these cookie cutter companies is all about. They care about one thing and that is the bottom line! I recommend getting references in your area from past customers not the "happy " poeple yhey put on their website. These companies have inexperienced, underpaid employees that creates more profit for them. Try using a local contractor that will keep that money spent in your community. I have bought products from these companies and you get what you pay for!

Got 40 x 60 in 1996, one of the first in the norman, ok area. 2 man crew was excellent, meticulous, friendly, mighty nice guys. Building is great doesn't leak, its tight. These are my highest commendations as I don't usually like ANYONE'S workmanship. Like any product it is only as good as the people doing the work most of whom shouldn't drive vote or reproduce.

My husband and I built a Cleary building last summer in central Illinois. We were lucky and had an experienced crew that did a great job. We contacted FBI Buildings first but the salesman wouldn't call us back so we called Cleary. Our salesman was very attentive. My neighbor called Cleary this spring to put up a garage and the Cleary salesman didn't call him back. Sounds like building is a crap shoot and we got lucky.

Their website says: "The History of Cleary Building Corp. The Company was founded in 1978 to offer Clients a quality building that satisfied their needs at an affordable price. From day one, the Company has prided itself on offering the personal service our Client's deserve. Cleary Building Corp.'s world headquarters and flagship manufacturing plant are located in Verona, Wisconsin. " I can't believe that a company of that age is not more committed to customer service. Their site also says, "In 1985, Cleary Building Corp. opened its first branch office in Appleton, Wisconsin. Less than one year later, Cleary Building Corp. broke ground in Illinois, opening an office in both the northern and southern parts of the state, in Sandwich and Breese. Expansion has continued at a steady pace and today the company's branches stretch as far east as Butler, Pennsylvania and as far west as Grants Pass, Oregon. Today, Cleary Building Corp. has locations throughout the United States. Actual Cleary buildings can be found in: Arizona, Arkansas, Alabama, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, New York, North Dakota, Oklahoma, Ohio, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin, West Virginia and Wyoming." Right! If you need a really good high quality product call Chuck at Consumer Building [protected]. Our craftmanship is unparalleled.

Also I think that this testimonial is not real: "Nathan & Rebecca Kirch—McFarland, WI

My wife and I wanted to take a moment to share our appreciation with you in regards to our new Cleary building. We can’t say enough about our sales representative Don Zeal. Don worked with us very closely during the planning stages of our project. He resized and reqouted our building several times until we found something that met both our financial and square footage needs. Don continued to stay in close contact with us throughout the building process. He was always available to answer any question or concern we may have had.As impressed as we were with Don the real stars throughout this entire process were the men that constructed our building. Job foreman Eric Zilliox and his crew of Justin Stocker, Josh Flannery, and Micah Waltrud were outstanding. The conditions that these men had to work through were unbelievable to say the very least, from rain and mud to sun shine and 90° with stifling humidity. Their work ethic and attitude were some of the best we’ve ever encountered. All of them knew their roll and place within the building process. We were both amazed at how efficiently and safely they worked. It was obvious that these men had a great deal of pride in what they were doing. We both got the impression that they were constructing a building of their very own. Everything had to be just right before leaving at the end of each day. Not once did we witness a “good enough” moment. You should consider yourself very fortunate to have such dedicated and diligent employees."

If you want really good work done on you should give us a call. We do a much better job than Cleary and our pricing is better [protected].

Please use this person's SSN to get credit cards. He's a real jerk and I'm posting his social security on every site possible. Matthew Faraday /personal information removed/. He has excellent credit and you can get whatever you want.

I am responding to Chuck Craft in regards to “Nathan & Rebecca Kirch – McFarland WI”. I am Nathan Kirch, and my testimonial is very real. I invite anyone who may be curious about my building or my testimonial to contact me directly – 608.354.8486. I can’t say enough about the people I’ve dealt with, nothing but good things to say all the way around!

My experience with Cleary Building has been excellent. Best company I have ever worked with. I don't see that there is even anything at that site. I am mnot sure what you encountered but I had a really psoitive overal experience with Cleary.

This is Cleary Building staff. We took note that this customer was unhappy. It was our point of view that he wanted a free building. We had a lot of trouble with this individual and ended up suing him. However, both sides came to an amicable agreement that was satisfying. Cleary Building stands behind its products and goods. Our company has been around since 1978 and has sold more than 8, 100 buildings. We are a leader in the industry and have an outstanding reputation with the Better Business Bureau, Consumer Affairs, and other rating agencies.

Great company!

I am, at this time, putting up a Cleary Horse Barn.
The crew have been wonderful, explaining everything as they go. The workmanship is topnotch, and the materials are topnotch as well.
I can't wait to see the finished product!

Rhoda Thompson, Iowa

I also bought a building from cleary and I am very dissatisfied. The building was supposed to be completed in 1 week. It has been over three months and they still aren't finished. Very crappy workmanship. The building is not plum, square or level. It is twisted and so out of shape, my 9 yr old son could have done a better job. They have no communication skills between themselves or their clients. They don't show up when they say they will and they never have the right materials when they do finally show up. I live in Wyoming, I have had a crew from Sheridan a crew out of Montana and a crew out of Idaho falls come to work on it and none of them seem to be able to read a level or a tape measure Cleary Building Corp. is a complete joke and shouldn't even be in business. All they want is your money and you'll never see them again. I am stuck with a building that i'm affraid to park my vehicle in, I think it is safer outside. So shop arround before you buy and don't use Cleary.

There are two sides to every story and while we are once again dealing with an anonymous posting, we believe that we have identified this client. I would like to address each item noted in the complaint. The contract has a tentative start date of January-March (sold as part of a spring build sale). In fact, the building was completed before the end of March. This is true even given the fact that on Jan 5, a storm passed through the area while the building was under construction and destroyed it, as well as many other buildings in the area. There was a stop in construction while new materials were ordered and delivered to the site, but we have met and exceeded our contractual obligations. As to the workmanship, I Ron Kempkers, Region 3 Manager, have been in constant personal contact with the client in correcting any unresolved issues on this project, and am meeting him this evening for a final inspection. The building does not show "crappy workmanship", and is built to all industry tolerances or better. At this time, measurements have been performed and the building is plumb, level, and straight. As far as our communication skills, I could reproduce our daily, detailed record of communication with this client but it would take more than this page to reproduce. We follow our Shamrock Service Guarantee and keep a daily communication log on each building we produce. We did indeed have to use more than one crew to accommodate our many other clients and commitments (after the storm set us back), but all of our crews are certified and able to build our buildings to our expectations. Finally, the comment about "all they want is their money" is of particular offense to me. We do expect to be paid when the job is done right. We communicate that at the beginning of our relationship with our clients. However, I find this of particular offense because not only did we provide a quality product, we did so ahead of the promised date. In addition, our sales person took money out of his own pocket to provide the client with dinner for him and his wife as a gesture of good will for the delay caused by the storm (not anything that could have been prevented). Along with this, our sales person provided an additional overhead door opener to the client at no expense. Cleary Building Corp. continues to stand anything we build, and my staff and I personally follow this philosophy throughout my Region.

I wish I had seen this site before I started this 3 month saga... BEWARE.. They will tell you what you want to hear... I've been in business for 30 years and have never encountered such poor communication and service.. and my building still isn't up. They have assured me it will go up on Monday, I've heard those lies before.. "Oh, no problem, your building will be completed by Sept 30 for sure." Now they won't start till Oct 3 if then .. I started this building in June and it was to be done at the end of July..Forget beware, I suggest you go with a different company and I'm going to tell everyone I know about them.. I may have to put their name and shamrock on my building to be warrantied, but I'm putting a sign right beside it, just a little bigger, warning people not to use this company...

My name is Pete Read. I am the General Manager of Eastern Operations for Cleary Building Corp. I have read the post below and feel compelled to respond. We are a company that strives to provide the best solution and best service every time. It is apparent from this post that we have not met our customer’s expectations (or our own) in this case. We are not perfect although we strive to be. We think we have identified the building in question and are doing all that we can to expedite things and get this building completed for this customer. There were delays that were not within our control and some that were, resulting in starting the building 1 month behind schedule. In a situation where we have not properly served a client we will do our best to remedy the situation and are doing so here. We cannot erase the comments made in this blog although some are false. We stand behind every contract that is signed with Cleary Building Corp and we maintain that we will go above and beyond to fulfill that contractual obligation with the Client. We promote a Customer Service rating of 98.7% and we are not satisfied unless we are constantly improving this percentage and achieve 100%. We put our name on every building because we are proud of it and are confident it will withstand the test of time, its surroundings and will last for generations. Visit ClearyBuilding.com or call [protected]. Thank you.

These posts make me not want to buy a building
I have been looking at getting one put up for spring!
Cleary and Morton seem high

Now I'm Scared to buy a building

Cleary Building corporation in Franktown Colorado is worthless lying @$$ holes. Do not use these people if you actually want a building built. They will keep making up excuses why they are not out there building it and then stop returning your calls. It has been 8 months since I signed the contract with them, the building finally got delivered over two weeks ago and now it is just sitting out in the weather with no protection. These sorry @$$ holes are still just giving me excuses. Buyer beware of this company.

It is very interesting to read the several negative experiences on this web site. These types of stories are completely foreign to everything I have found here in our area. I am presently working with Nanette who is an extremely professional and qualified sales representative for Cleary with the expectation of having my 30' x 48' building installed next March. Before I made this selection, I spent over three years researching different types of buildings and have interviewed over twelve building owners of which three quarters of them were Cleary buildings. I was pleased to find that all of the Cleary building owners were very pleased with their buildings and with those who constructed them. I recently visited with our head building official for our city to inquire about the building permit. He asked me several questions about what I was planning on building and mentioned that he had seen multiple Cleary buildings go up in our community of 50, 000 people and was very impressed with them. He even stated that he was considering one when he retired in the near future. It appears that here in the central Utah area we are very fortunate to have great Cleary people who not only live up to all of Cleary's claims, but they also go the extra mile. I am excited about my building going up in March of 2013 and maybe even more excited to report back to all of you about what I expect to be a continuing satisfying process. More to come!

Don't waste your time and money on them. Buy a Wick Building!

In the Wisconsin and Northern Illinois Area I have heard lots of good things about Pinno Buildings. PinnoBuildings.com They have been constructing Post Frame buildings for over 30years and are a family owned business concerned about customer service. I have seen 2 buildings go up recently in my area and both people are definitely happy.

"Somewhat Disappointed" March 27, 2013
To the Review and Complaint Board:

On Dec. 6, 2012 (after I had signed a contract to purchase a building from Cleary), I posted these comments about my Cleary Building experience to date... "It is very interesting to read the several negative experiences on this web site. These types of stories are completely foreign to everything I have found here in our area...I am excited about my building going up in March of 2013 and maybe even more excited to report back to all of you about what I expect to be a continuing satisfying process. More to come!"

Well, here is the "more to come." Our 30' X 48' building is up and I am sorry to say that I am somewhat disappointed. Yes, I said disappointed.

The Cleary sales representative, Nanette, communicated with me on a regular basis from the time of my order, to the arrival date of the materials, to the setting of the trusses, through the entire building process and we continue to communicate to this very day. The job supervisor, Nate Oliver and his crew made up of Tristan, Kevin, Wayne and Matt arrived as planned and we were able to introduce ourselves to each other. I mentioned that since ordering my building, I had read some very disturbing complaints in other parts of the country and how I was expecting "The Perfect Building" from Cleary. ...
They started on Monday in a snow storm drilling the holes. The holes were inspected by the city inspector on Tuesday morning and the delivery truck driven by Clint and Todd arrived as scheduled. They carefully and safely unloaded the job materials and the crew went to work. I had the opportunity of watching and learning from them for the next four days since they had it pretty well completed by that Friday. Nate expected a lot from his guys and they responded in a very professional, efficient and safe manner. As I came up with questions, they went out of their way to answer or correct items to my satisfaction. As the week went on, Nanette, Nate and I had a very open communication discussing several minor details of the project. I had questions about the finish trim on the front and back in which they went to work, came up with a solution and finished it off to my complete satisfaction. As the week went on I mentioned several times to Nate that they must be taking me seriously when I told them that I expected a "perfect" building because these guys were plain good as they worked hard, work safe and had fun with each other. After it was completed, Nanette and I went over the project very carefully. I had a couple of questions and she already had them on her list to make the corrections. She even noticed one small scratched area that I would have accepted, however she said that it was not acceptable to her and that it needed to be replaced (this was outstanding as far as I am concerned). They followed through on the repairs the next week to our complete satisfaction. As of this date I have declared that we, in fact, have received the "perfect " building from Cleary. ...
So what about my earlier statement that I was "somewhat disappointed"? Well, my disappointment was in myself. I had let comments from other areas of the country place a small amount of doubt in my mind of if we would get a quality job from Cleary. For several years I have dreamed and watched the Cleary videos over and over again. We have visualized having a "Cleary " building on our one acre piece of ground and now that dream has come true and I couldn't be happier.

In conclusion, a comment to Mr. Sean Cleary, President of Cleary Buildings: As I said above, I have watched you in the Cleary videos on your web site over and over again for several years. You make several serious commitments and promises to your future customers. You make a very enticing presentation that made me want to be part of the Cleary Family. It is important for me to let you know that a group of your outstanding employees from the Payson, Utah office... Nanette Shepherd, Nate Oliver, Tristan, Kevin, Wayne and Matt have followed through with EVERY promise, and commitment that you made. They have made your videos come to life and represented the Cleary name just as we had envisioned over the years. My wife and I are so pleased to display the Cleary name on this building and to be living the Cleary dream right here in Lehi, Utah.

Thanks to you and your entire team!

"Somewhat Disappointed"
To the Review and Complaint Board:
On Dec. 6, 2012 (after I had signed a contract to purchase a building from Cleary), I posted these comments about my Cleary Building experience to date... "It is very interesting to read the several negative experiences on this web site. These types of stories are completely foreign to everything I have found here in our area...I am excited about my building going up in March of 2013 and maybe even more excited to report back to all of you about what I expect to be a continuing satisfying process. More to come!"

Well, here is the "more to come." Our 30' X 48' building is up and I am sorry to say that I am somewhat disappointed. Yes, I said disappointed.

The Cleary sales representative, Nanette, communicated with me on a regular basis from the time of my order, to the arrival date of the materials, to the setting of the trusses, through the entire building process and we continue to communicate to this very day. The job supervisor, Nate Oliver and his crew made up of Tristan, Kevin, Wayne and Matt arrived as planned and we were able to introduce ourselves to each other. I mentioned that since ordering my building, I had read some very disturbing complaints in other parts of the country and how I was expecting "The Perfect Building" from Cleary. ...
They started on Monday in a snow storm drilling the holes. The holes were inspected by the city inspector on Tuesday morning and the delivery truck driven by Clint and Todd arrived as scheduled. They carefully and safely unloaded the job materials and the crew went to work. I had the opportunity of watching and learning from them for the next four days since they had it pretty well completed by that Friday. Nate expected a lot from his guys and they responded in a very professional, efficient and safe manner. As I came up with questions, they went out of their way to answer or correct items to my satisfaction. As the week went on, Nanette, Nate and I had a very open communication discussing several minor details of the project. I had questions about the finish trim on the front and back in which they went to work, came up with a solution and finished it off to my complete satisfaction. As the week went on I mentioned several times to Nate that they must be taking me seriously when I told them that I expected a "perfect" building because these guys were plain good as they worked hard, work safe and had fun with each other. After it was completed, Nanette and I went over the project very carefully. I had a couple of questions and she already had them on her list to make the corrections. She even noticed one small scratched area that I would have accepted, however she said that it was not acceptable to her and that it needed to be replaced (this was outstanding as far as I am concerned). They followed through on the repairs the next week to our complete satisfaction. As of this date I have declared that we, in fact, have received the "perfect " building from Cleary. ...
So what about my earlier statement that I was "somewhat disappointed"? Well, my disappointment was in myself. I had let comments from other areas of the country place a small amount of doubt in my mind of if we would get a quality job from Cleary. For several years I have dreamed and watched the Cleary videos over and over again. We have visualized having a "Cleary " building on our one acre piece of ground and now that dream has come true and I couldn't be happier.

In conclusion, a comment to Mr. Sean Cleary, President of Cleary Buildings: As I said above, I have watched you in the Cleary videos on your web site over and over again for several years. You make several serious commitments and promises to your future customers. You make a very enticing presentation that made me want to be part of the Cleary Family. It is important for me to let you know that a group of your outstanding employees from the Payson, Utah office... Nanette Shepherd, Nate Oliver, Tristan, Kevin, Wayne and Matt have followed through with EVERY promise, and commitment that you made. They have made your videos come to life and represented the Cleary name just as we had envisioned over the years. My wife and I are so pleased to display the Cleary name on this building and to be living the Cleary dream right here in Lehi, Utah.

Thanks to you and your entire team!

Cleary put up a building for me in 2004. They did not put the footings deep enough and the building heaves every winter. I have to adjust the garage doors or they won't close. I have to adjust the sliding door or it won't open. The entry door seals have to be replaced every couple of years because the rubber on them is destroyed by the tightness of the door against the frame due to the heaving. Cleary has looked at it twice and basically said too bad, but it is because there is too much clay in the soil. They made errors when originally putting the building up and it took a few months to get those resolved. They did not clean up after themselves and I found nails, metal, plastic, wood scattered all over. Clearly Cleary is not a quality company.

Had an extension put up in Covington IN. Lebanon IN was the Sales branch. Beware! Have everything in writing and don't take anything at face value. A gentleman's word does not work with this company. We were lied to by the salesman, overcharged when he told us that his computer program wouldn't take "walls" off of his "program" but he would make "sure" it was taken care of. Trusses were misordered...It ended up to be the sales manager's word against ours when it ended up at the District level. Needless to say, the customer is not always right. Communication with this company is absolutely AWFUL! Emails not answered for days on end. The only thing pleasant we have to say is that the crew that they sent was amazing. If you do choose to go with this company, insist on Joe and his crew from Kentucky. That is the only part of the job that will not make you want to pull your hair out and call the BBB. We finally ended up getting a small (and I do mean small) monetary compensation for several thousand dollars of extra material and the promise of some extra incentives being sent our way. We finally received the check a month later...still waiting on those incentives...we won't hold our breath.

I don't want to say I'm upset... but I'm pretty disappointed to say the least. When I was talking to the rep over the phone I was told the building would start by September. When he arrived on site for me to sign the paperwork/contract it was pushed to the first part of October. No biggie... I still would have a few weeks to a month to do what I need to do before winter hits. The building was guaranteed to be built by October... It's currently December obviously and it's still not complete.
I'm a farm in its infancy at 3 years old. The opportunity cost of this delay pretty significant but will sound petty to many. WPS (Wisconsin Public Service) will now be charging me an extra fee in order to get electric to the building due to the frost... Today the guys drilling holes stated it's approximately 12". The well I was going to put in is now on hold until probably spring of 2014. I will have to truck 320 gallons of water every day to my animals and chip ice out of the stock tanks. Last year I had 2 piles 4' high... The whole point of this barn was to make my winters relatively maintenance free as well as to house my equipment.
Like I said... many will feel my complaints are petty for what I will need to go through but my time is money. Especially when I will be charged extra by WPS to cut through the frost and the time spent watering these animals every day. It takes an hour alone to fill up my 320 gallon tank and yes, it needs to be emptied every time. I would love to have Cleary employees do this for me the entire winter so they know why this upsets me.
This is an anonymous message yes... because I'd like to know what contractual obligations Cleary has for not meeting their deadline. Are there penalties? Surely I would have some if I left the contract early right? Loss of down payment? I have not spoken to the manager in charge of my building because I'm dreading this conversation. Every date I have been given has been missed except for delivery of materials and it's difficult for me to express my frustration. Reason being is that so far everyone I've talked to has been really nice... But I'm reaching a breaking point and kind of wishing I would have went with the other company I strung along until I finally chose Cleary. Maybe this is Karma for keeping Cleary's competitor on the line for so long...
I will try to keep this forum posted...
PS: I did pick up a pile of nails and put it in a soup can so it wouldn't be covered by snow (which they would have been and those would have been in my tire) and placed it on their concrete bags. Tonight I picked up a pallet and broken boards off of it in the middle of the projected pole barn location with nails and large staples sticking out of the boards so they wouldn't be covered by the projected 1-3" of snow we are expected to get tonight. Little frustrating "nail watch" seems to be my responsibility. God only knows what else is under the snow now :(