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CB Insurance Services Clientele won't cancel my ifa policy
Clientele

Clientele review: won't cancel my ifa policy 14

L
Author of the review
1:45 am EST
Review updated:
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Dear Clientele
I would like to place a complaint, i am so pissed of with your customer service it is very poor especially for a company of your capacity. On the 15 January i asked for my IFA policy to be cancelled and they said it was cancelled until today they have debited money from my account. I have never had such bad service is company is really pissing me off and when you talk to them, they always give me the same answer that they will respond as soon as possible of which they never do.

Update by lady kay
Feb 23, 2015 2:01 am EST

i also wanted the clientele policy to be canceled of which thy said thta wont be canclled and i fail to understand thus when i signed up it was just IFA now i find out its to policies in one and they are still deducting money from my account two months now in a row after they said that it is cancelled

14 comments
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mhlongo
ZA
Feb 03, 2016 11:28 pm EST

In Sept.2016 i tried to contact clientele in connection with my policy but in vain i lost my job in October 2016 i wrote a letter to clientele but no response how am i going to resolve this problem? I need clientele to contact me. my no. is [protected] asap

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Phelele
ZA
Jun 27, 2020 9:28 pm EDT

I want to reverse my money n cancel the IFA policy...can you help me...my IFA number is AF 973531...please my contact [protected]

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Lelothando
ZA
Jul 19, 2020 2:42 pm EDT

I want to cancel my IFA policy and reverse my Money, I've sent 3 emails no response. Your service is very poor I must say

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Mr-Tunga Noah
US
Jul 22, 2020 1:30 pm EDT

I also want my clintele to be cancelled it has a poor service, please i dont want to be part of your team anymore cancel my police AF983014 please..

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Ms Nhlapo09
US
Sep 01, 2020 2:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I also want to cancel my IFA policy I signed up knowing they won't deduct money unless I recruit people and now they deducting money from my account . Please respond to our emails we not happy with your service

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Hlulani Curtis Siweya
US
Nov 26, 2020 7:33 pm EST

I also want to cancel my IFA policy my IFA number is AF927617

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Itemogeng Masilo
US
Jul 07, 2021 9:14 pm EDT

Please help. I also asked for my IFA policy to be canceled and haven't been assisted. Money keeps be debited from my account.
My membership number is AF892203

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Asakhanya Rayi
Uitenhage, ZA
Aug 31, 2021 8:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I want to cancel the Clientele life policy, they never told me that they will deduct money, AF843825 this is my IFA Number .

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Sycro Da Gee
US
Sep 28, 2021 1:31 pm EDT

Please cancel my IFA registration with debit order please do that for me today

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Achuma Dlula
US
Mar 29, 2022 4:38 am EDT

I want to cancel my policy and my money must be sent back or I'm taking legal action

My policy number is AF706780

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judy sigiba
US
Sep 05, 2022 11:44 am EDT

please revese R 440 debit order and cancel my policy AF729550

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Nasie Dabula
US
Nov 03, 2022 11:33 am EDT

I need help please cancel this IFA thing I don't want it ..they always take my money I don't know for what I called them last month ask them to cancel but they didn't plz they taking my grant money please cancel now now and I also wanna reverse my money

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siphiwe bele
US
Apr 10, 2023 2:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi I also need help with my IFA cancelation please AF604907

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Letlhogonolo Mpitsa
US
Apr 10, 2023 2:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I want to cancel my IFA policy my AF 585344

  1. Clientele Contacts

  2. Clientele phone numbers
    +27 113 203 000
    +27 113 203 000
    Click up if you have successfully reached Clientele by calling +27 113 203 000 phone number 50 50 users reported that they have successfully reached Clientele by calling +27 113 203 000 phone number Click down if you have unsuccessfully reached Clientele by calling +27 113 203 000 phone number 33 33 users reported that they have UNsuccessfully reached Clientele by calling +27 113 203 000 phone number
    20%
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    Customer Service
    +27 113 203 020
    +27 113 203 020
    Click up if you have successfully reached Clientele by calling +27 113 203 020 phone number 19 19 users reported that they have successfully reached Clientele by calling +27 113 203 020 phone number Click down if you have unsuccessfully reached Clientele by calling +27 113 203 020 phone number 8 8 users reported that they have UNsuccessfully reached Clientele by calling +27 113 203 020 phone number
    41%
    Confidence score
    Legal Claims
    +27 113 203 488
    +27 113 203 488
    Click up if you have successfully reached Clientele by calling +27 113 203 488 phone number 1 1 users reported that they have successfully reached Clientele by calling +27 113 203 488 phone number Click down if you have unsuccessfully reached Clientele by calling +27 113 203 488 phone number 1 1 users reported that they have UNsuccessfully reached Clientele by calling +27 113 203 488 phone number
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  3. Clientele emails
  4. Clientele address
    Clientèle Office Park, Rivonia Rd & Alon Road, Johannesburg, 2196, South Africa
  5. Clientele social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all Clientele contacts