CNDirect
Reviews and Complaints

I ordered a fingerling from this site a few weeks ago it was gigi unicorn and I have not received anything from the company referring to my order and I paid for expediting. Shipping wich should have been here within 12 days! My order number is cnnc372c2 I want my money refunded back immediately or I will contact my lawyer and have this taken care of! Thank you

I placed an order for fingerling monkeys on November 9, 2017. The money was withdrawn on November 15, 2017. There is no shipping information or any way to track on the website. I called the number associated with the order on my credit card statement and they claim only to be a fulfillment company with no way to contact the company with my order! There is a record of my order on the cndirect.com website but the only option is to reorder. Please update me regarding my order. My phone number is [protected].

I wish to cancel this order placed today November 26th 2017 for Ancheer bicycle. CNNRS X 320.

Complaint - There is no customer service contact information for order cancellations this on the webpage.

There is no business email.
No business phone number

Also, I did not get an email confirmation for this order.

My contact phone # is [protected]

Regards
S. A.

I have 2 orders that were placed with this company with the money being taken out immediately I paid for expedited shipping but still havent heard anything on shipping or a tracking number I have read online that these items are knockoffs and people who have ordered them never receive them I will take this up with Facebook so that they cannot advertise on there and scam people There will be a lot of unhappy kids in my family because I cant afford to buy anything else for them and this is a scam Some people have said they have been waiting more than 2 years for their products and havent received them

My email is [protected]@aol.com

I ordered 7 Fingerling Monkeys. I paid for expedited shipping. The items didn't come in the allocated shipping time. In fact I have only received 2 of the 7 that I ordered. To top it off - they are FAKE FAKE FAKE. Happy Monkeys? The boxes were smashed and the monkeys don't even work. When I contacted the company they told me to be patient and they can't guarantee how quickly the items will be sent...Although they defrauded me by having me pay more for expedited shipping. STAY AWAY! THIS IS A SCAM!

I ordered 6 of the fingerlings for my grandchildren they took the money form my account but I still haven't received them . Being a grandparent with 6 grandchildren I really don't have a lot of money so if these don't come I don't know what I will be able to get them if anything . I would just like my money back as I can see these things are fake from reading all the other reviews . I won't be ordering off line again anytime soon

FRAUDULENT SELLERS

FRAUDULENT SELLERS. Don't know how they don't have a one (1) rating on the internet. Selling Fingerlings and sending Happy Monkey?! Crooks. I opened a fraud case with my bank.
1. NOT fingerlings
2. Sent 5 of the them not 6 as ordered anyway.
3. Send in a soft pack, all the boxes are crushed.
Seriously, would be afraid to order socks from this company!

I ordered "Fingerlings" monkeys on October 14 and received them today. The are fake! Fake! Fake! What is a "Happy Monkey"? They were packed in an envelope and the boxes are smashed. Even if they weren't destroyed, I wouldn't be able to give them as gifts. The intended recepients are old enough to know they aren't the monkeys they wanted. This is a scam! Do not order from CNDirect.

The product advertised is the fingerlings monkey a name brand the product received is happy monkey when i contacted customer service i did get a reply the rep told me that many people are happy with the product asked me to keep it when i explained that i am giving an original to one sibling and did not want to give fake to other sibling i want refund will return product at there expense the shipping was 17$ from china they told me no my expense. i am forced to dispute the charge on my cc.

I tried canceling my order the day I made the purchases and there is no place on the site to cancel orders! I looked up contact info for email, phone number or anything to contact the company. Just looked them up online and the number for the company doesn't work and there's no email address to send message! I want a refund! After reading several horrible reviews I've determined my purchase to be a rip off and knock off of what I have intended to buy.

Order #CNNO113B5
When checking the website says delivery for status but have not received yet I paid extra for express shipping . I try to call but I don't get anyone just to leave a message and no call back.now the number is disconnected. I have emailed them and no email back. I just want my product or my money back since they already took the money out of my account. This site is a scam

I would like to know how much longer I will have to wait for the order I placed on 10/11/17? The order number is CNN4SJ902. It said it would take 15-25 days we are now at 27 days and counting. This is the first time I have ever ordered from you guys and I'm concerned especially upon seeing all the negative comments online of customers not receiving their products.

Do not order from
This company! I placed an order and paid for expedited shipping. Never received the items and never got any kind of update. They have no customer service number and when I emailed and finally got a response they said they couldn't find my order and then said they didn't have it in stock and the shipping time starts whenever they feel like sending the product! Lol I had to dispute with my credit card. Stay far away!

I bought 6 items in July and they never arrived. Even though I have a tracking info, it doesn't show absolutely anything. Though I think that none of my orders were shipped out. Their customer service is responsive but useless. They tried to convince me that the package is on its way. And these words are said each time I call.
Last time I ask to give my money back. They refused saying that there's no reason for that and that I have to wait for a little longer.
Are you crazy? How long? Till next July? Awful!

To whom it may concern,

I ordered 5 days ago 2 smart watches from you and 3 days ago i send this email to you:

I'm going back to Europe on October 29th next Sunday. Like i see you haven't shipp watch to me yet. If you can hurry up because it's possible that it will come when i will be gone. I will appreciate if you can send it like priority.
Thank you in advance,
Jana.

And nobody answered.
So i have serious concern if it will be possible for me to receive it.

My mail is: [protected]@gmail.com

I wa informed that if I order from this site I would receive a "knock off" product. Please respind within 24 hours as to the answer to this question. I do not want if not original. I will need time to look for original if these are not. If they are indeed original I will be buying many in rhe near future. I paid for quick shipping so I would like to know tomorrow. Sheila napier

A personal item had the item description on the outer package prominently printed for all to see. I thought that was obvious it would be done more discreetly. I can't find any contact information on their website so I cannot see an official response. I've been ordering from this site over the past few years without trouble but I think this is important and would rather have shared it with them first but as it stands now I cannot reach them so I decided to find a place to vent.

Khushbu vyas from india I purchased popsicle printed O-neck casual short sleeve pullover leisure T-shirt at CNdirect.com on 4/10/2017 and payment maid by HDFC BANK CREDIT CARD and time was 21:17:50 at www.dresslink.com and amount was 857.92 Rs. But I didnt get any confirmation or any shipping detail about my product even I havnt any tracking no of it. So please resolve it as soon as possible.”

I bought two items from www.cndirect.com website back in August and it took them over 5 months to deliver my order! The whole time I was trying to cancel my order and get a refund, but they said no and asked me to be more patient. And finally after 5 months of waiting I received my package, but what was my surprise when I opened it and saw that there was only one item inside! Contacted CNdirect and asked about the missing item and they said they'll ship it right away. So I guess I have to wait another 5 months to get it. These guys are the worst!

I have paced a big order and received it in a timely manner. When I opened the package I saw that several items were missing, colors were wrong and sizes too big. So in other words I received someone's else order.
I immediately contacted CNDirect and explained what happened. They said that they can't refund me.
I told that I don't need a refund, I just want to get my order and they said that it was not possible.
Person I spoke to was very weak in English and I almost could not understand a thing he said. That conversation took me nowhere and I got absolutely no help!