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2.3 3 Complaints
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KRMA Complaints 3

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J
4:50 am EDT

KRMA Awful customer service

Do not buy anything from www.krma.com and better shop elsewhere. I have purchased several items from them and my order never was shipped and I don't have a clue what had happened to it!
Customer service refused to help me and they did not provide any information about my order!
This seller is not trustworthy, do not believe them and don't give them your money!
If you don't believe me then check all the reviews online!
Avoid at all costs!

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L
1:41 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
KRMA has left an official reply on this complaint.

KRMA Beware!!

About a year ago I accidentally found www.krma.com and really liked the merchandise and the prices. I went online and checked the reviews and there were only positive ones, so I made an order. After a year when I check the reviews I was shocked, because most of them were terrible! Anyways, I did not receive my dress! Can you imagine this? One year passed and I received nothing yet and I doubt that I'll ever get it! Stay far away from this terrible scam! Do not give them your money and better shop elsewhere!

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K
K
krmaisgarbage
US
Jul 13, 2016 4:02 pm EDT

krma you must be crazy! i had the same experience! your customer care is garbage! DO NOT BUY ANYTHING FROM KRMA PEOPLE! THIS IS THE WORST COMPANY I HAVE EVER EXPERIENCED! STAY AWAY! STAY AWAY!

ComplaintsBoard
R
7:51 am EDT

KRMA Seller didn't provide info, because I didn't tell him order number

The company www.krma.com is scamming place, so don’t buy from them. I placed the order on 29th July. It was written on the website that they would ship orders within 24 hours. My ordered items were in stock and I waited 2 days, but the seller hasn’t provided info about the delivery. I contacted this person, but he asked me about the order number, but I couldn’t find it. Please, help me, because I have no idea how to behave myself in such situations.

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hriwgonfk
US
Nov 19, 2018 8:49 am EST

do not buy from this website its a scam they will not deliver your items. also, there is no way of contacting them.

Is KRMA Legit?

KRMA earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds KRMA to be a trustworthy company. Although there's a 33% resolution rate for customer complaints, which deserves attention, KRMA is known for their high standards and safety. If you're thinking about dealing with KRMA, it's wise to check how they handle complaints.

KRMA has claimed the domain name for krma.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

However ComplaintsBoard has detected that:

  • Krma.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
  • We detected that krma.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • The website belonging to KRMA has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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Overview of KRMA complaint handling

KRMA reviews first appeared on Complaints Board on Aug 15, 2015. The latest review Awful customer service was posted on Jul 14, 2016. The latest complaint Beware!! was resolved on May 26, 2016. KRMA has an average consumer rating of 2 stars from 3 reviews. KRMA has resolved 1 complaints.
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  1. KRMA Contacts

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  3. KRMA address
    622 S Anderson St. #107, Los Angeles, California, 90023, United States
  4. KRMA social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  6. View all KRMA contacts

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