Coldwell Banker Real Estate
Reviews and Complaints

My realtor had unprotected sex with me and she's married. It's unethical, unprofessional and missbecoming for any woman. She represents coldwell banker and I'm sending a letter to every broker in st Tammany parish! Something needs to be done! I'm filing a complaint with New Orleans metropolitan real estate commission, as well as the Louisiana real estate commission!

Property rented July10th to July 14th 2017. 1/ Front door glass falling out. 2/ Place was disgusting and filthy upon entering. Flies and mosquitos everywhere. 3/ Floor was filthy with dirt, alcohol, and soda. Each step taken your feet literally stuck to the floor. 4/ Awning was broken and torn. Could not be used. 5/ Umbrella was broken and torn. Could not be uses. 6/ Gas grill was that filthy from previous users that it could not be used. 7/ Both sliding doors in living room didn't fully close. Hard to open and close. 8/ Two holes in walls had to be repaired. One upstairs and one downstairs. 9/ Boards on boardwalk were so loose when you walked on them you had to be careful not to fall in the water. 10/ Knobs missing or pulled off door to washer and dryer. 11/ Shower head in downstairs bathroom fell off and hit my granddaughter on the head. Had to fix this myself to be able to continue using. 12/ Sliding door upstairs fell off. Had to be reinstalled by contractors. 13/ Air conditioning not working. Putting out hot air. Had to rent a place overnight in Bethany for 8 people due to heat reaching 85 to 90 degrees inside. Out of pocket expense for thia. Was told by Leigh there was a 24 hour time period for fixing this problem. Ironically it was 25 1/2 hours after reporting and nothing was done at that time. 14/ Another Coldwell Banker representative came to check on issues and was given a list of problems with the unit. Was told he would make a copy of it and get back to us in and hour or two. Never had the decency to call or stop back. 15/ Man who checked oven malfunction told us that it needed a new electrical board to fix problem, but could not get one until the next day. Again, never heard another word from him. 16/ Neighbors next door informed us that approximately 20 young males were at the property at one time, drinking until 4 a.m. 17/ Found marijuana inside property and one upstairs bedroom reeked of marijuana odor. 18/ Since oven did not work, we had to throw out at least $50.00 of thawed food which we were planning to make. Therefore we had to eat out every evening. Another additional expense. 19/ Two contractors and the cleaning lady were completely disgusted at the condition of the property. One contractor told us this was the worst unit he ever had to deal with. 20/ As for Coldwell Banker representatives Dana and Leigh, In my opinion were very unprofessional. They both asked for pictures which were sent to them, and never acknowledged they were received. Each person we contacted at the rental office just passed the buck saying they weren't informed of this or that. No excuse for this whatsoever.@1/ Was informed by Leigh that Coldwell Banker was not responsible for our ruined vacation. After all the calls and texts to them and nothing being done, then who was responsible? 22/ If after receiving this, you have any questions about the truthfulness of this report, please contact the cleaning lady and contractors who were there during the week. 23/ In closing I just want to say it was definitely not a good vacation for my children and grandchildren to remember. After renting vacation rentals from Coldwell Banker for 10-15 years in Ocean City Maryland I probably will not, I'll say again. I will probably not rent from them again, and would not recommend them to any of my family or friends. If this is received I would at least like to be informed that it was received and what can be done about a full or partial refund. Thank you. Larry Leland

AWFUL nasty woman showed up at my apartment while my 18 yo son was babysitting while I was at the gym and tells him she has an appt to show my apt. WRONG. My children leave the apt and call me. When i called this woman who was in my apt without my.consent she told me to tell my husband to check his cellphone! First this is not 1955 honey I am talking to you..Second, neither my husband nor i ever received much less assented to this "appointment"

She should have apologized but instead GAVE ME an attitude. I feel violated. How horrible! She should clearly know better. And to lie to my child to gain entry?! Unconscionable. I will be filing a professional complaint as well.

Coldwell, teach your agent the meaning of APPOINTMENT.

I was the victim of major real estate fraud in 2006 involving a former construction contractor and inspector then a real estate agent for Coldwell Banker in a real estate transaction that took place under duress and upon taking possession, was clearly a scary problem with what developed as known material defects in the property that had not been disclosed by the sellers, who had the option to sell the property as is and chose to not disclose the material defects instead.

Over the following few years of being retaliated against when I tried to seek to sue the seller's or inspectors for financial assistance with mandatory structural repairs, after being refused assistance with reverting the sale back to the seller's or selling it at a minimum loss as is at the time in 2006, I learned that there is an entire industry in Lake County IL, heavily concentrated in the remaining recreational cottages from the 1930s converted to residential housing use but with construction that did not have to meet residential housing building codes even as they were in the 1930s.

Many of them are on pier foundations that are not common in Illinois and used largely for lighthouses and with mandatory disclosures that they are built on pier foundations, that require periodic jacking up to keep them level which has to be done before the shift is larger than an inch or two or gross structural damage can occur, because of that kind of major material structural and maintenance difference from the more common standard cement foundations.

The spacing of joists and beams is also much wider than in residential housing, which produces major structual problems over relatively short periods of time as well.

Their insulation was cellulose, which by now is generally dust in the walls.

Original wiring is cloth wrapped, if that, which is not disclosed because the seller's and area real estate agents and attorneys are not required to disclose the actual structural nature of the housing.

The roof developed catastrophic leaks that included the ceiling in the kitchen caving in a few weeks later, and the local area in Lake County IL, Round Lake Beach being the immediate local jurisdiction, has been disclosed to have so many area constituents victimized with ownership of such low value housing that the local jurisdiction can and should be accused to complicity in victimizing people from outside their little area including parts of Hainesville, Round Lake, and Round Lake Park, that are densely populated with those cottages.

One of the roofing estimates was by a contractor who also told me to get rid of the house and move, because he could see gross structural trouble from the street out in front.

And stated it was clear to anybody qualified from the distance of the street, which later investigation verified.

The frightening part is that the Coldwell Banker agent had a home inspector from Grayslake IL, a Inspect Tech Inc, who produced a report that the entire sale and mortgage were based on that claimed there were no such defects in the property.

When I attempted to pursue Inspect Tech Inc. when I was harassed so badly about selling or reverting the house, I learned something even more frightening about the area scam and the political support for victimizing strangers with the scam with those cottages.

In addition to finding that area inspectors like Inspect Tech will and did certify them for a mortgage and for the sale as free of any structural, roofing, plumbing, electrical, or other defects.

That is that victims can do nothing about that either.

When I took Inspect Tech to the Illinois Better Business Bureau, he stated that he had actually not inspected "due to clutter".

Which if disclosed for the sale or the mortgage is sufficient for both parties to refuse both.

The mortgage company stated they do not fund mortgages without full actual housing inspections, but that it was too late for them to go after Inspect Tech in a problem that may have changed since the real estate market collapsed within another year or two.

He offered to perform the extensive repairs to the property for a nondiscounted fee.

Whatever you get told about real estate law and protections, they don't exist in practice in Illinois.

The BBB in Illinois stated that Inspect Tech offering to make extensive repairs for tens of thousands of dollars after entrapping the victims with a falsified inspection report claiming none of those defects existed, was an "adequate response".

In my Attempt to reach out to a Coldwell Banker agent in the Dedham office to obtain assistance with an inquiry I had regarding a specific rental listing. Immediately upon connecting with an agent named Joanne DiSangro, her tone on the phone was very aggressive. Her unpleasant tone was ignored and I simply moved forward with my inquiry regarding the rental listing. She constantly cut me off during our discussion, and when I inquired on the process of who holds the responsibility of paying for the brokerage services (Seller or Renter), she simply responded “Well that none of your business!" Well it was in fact my business if I am an interested renter, and if I am in fact responsible for paying this fee then I do deserve an explanation. If she represents the majority of Coldwell Banker affiliates and associate with in that office, then I feel there is a professional development training that would be needed. Since I am almost certain that she does not represent the majority, I truly feel that she should consider finding an alternative line of work.

If you would like to save yourself the time and headache, avoid this loan officer. Excited as I was to be a first time home buyer, this individual made it an unbearable process. This individual had me sold on a low interest rate, closing cost, and quick closing date. Giving me a great sales pitch, nevertheless, failed to deliver each promise that was made. After inspection and appraisal, the communication from this individual ceased. My agent and I both emailed, called, and left messages only to be left unanswered. My agent and I personally had to stop by this individual's office on several occasions to receive the repetitive answer that the questions asked are being looked upon. My agent's manager had to step in to have the process rolling. My promised closing date was pushed back weekly and sure enough exceeding my locked interest expiration date, although this individual was made aware by both my agent and I that the expiration date was near. This individual assured us that the extension fee for the rate would be taken care of personally. With such a slow progress and lack of effort on this individual's end, my documents were submitted and nearly missed my contract's expiration date. As this was not bad enough, I received news from this individual later that evening after my documents were already submitted that this individual will not completely cover the extension fee to my interest rate as this individual was not at fault blaming the sales and listing agent for not doing their jobs properly. My good faith estimate and interest rate were also increased and more funds were needed at the closing table due to the lack of effort on this individual's part. Shop around, pay the extra closing cost and slightly higher interest rate to save yourself from acquiring a transaction with an individual such as this.

I have been renting an apartment that is managed by Coldwell Banker for the last ~14 months. Anytime something was required of me, Sayed Tejani (the individual property manager for my suite) and his staff would call me ten times per day until they got through. Not once did I cause any trouble, had any complaints, or was late with any rent payments. I've kept the apartment in immaculate condition, too.

It has come time for me to move out and I want to discuss the move out fees with the property manager (there weren't any such fees when I moved in to this apartment), and they are straight up ignoring me. I have contacted numerous employees at Coldwell Banker by phone, email and text message. I've left voicemails and heard countless promises of how they'll be getting back to me. This has been going on for over three weeks now, and I still have not received ANY attempt of communication from them. No matter what I do, I am not able to reach the property manager, and despite being aware of my inquiries (numerous people told me they personally spoke with him about me), Sayed is completely ignoring me.

I have now done some research and found endless complaints about this company. I strongly suggest staying away and never giving them a penny of your money. They will do everything they can to suck out the last dime and then turn around and screw you.

The broker William Lemaire and his mother/seller Roberta Lemaire are not honorable people.
They listed thier house as having COs and unfortunately it did not.
Took my money then started to negotiate over responsibility for COs.
Unwilling to reimburse me for the expenses I incurred trying to buy this house: bank apprasial, lawyer, survey.

Their broker William Lemaire who listed this house complained that his mother/seller will lose money on the deal. WHY IS THIS MY PROBLEM. They agreed to sell me the house for $139, 999 with a CO. All my bank asks is that $3, 000 be kept in escrow until the COs come through. The Lemaires say no.
The seller claims to have a mortgage on the property. WITH NO COs? AND DIDN'T KNOW!

I signed a purchase agreement on Jan 20 2012 with a closing date of March 10 2012. In Febuary my lawyer informed me that the title had no CO. The seller assured us that they would get the COs and would not let me back out of the deal. In March William Lemaire informed us that the house now needs a variance and could take an additional three months. Still no offer from the seller to settle and let me get on with my life.
I reached out and asked my Lawyer and Broker to reach out to Caldwell Banker M D Good Life concerning this matter but have yet to receive a response.
I currently live in a leased apartment with a lease that expires May 1 2012.

We had the worst expierience with coldwell baker heartside and there agent linda emerson, she was the listing and selling agent and she lied and lured us into signing an agreement with a lot of false info and then threw us under the the bus and totaly went to work for the buyer, she actually is working for her as a consultant
on renovations .she kept telling us she had to check with her boss the broker turns out she was the broker .what a rip off we would recomend to anyone avoid this outfit like the plague.

While on vacation, our agent, Cathy Thibeault, had an open house. No one showed. She closed the closet doors where there were 2 very obvious litter boxes. She claimed not to have seen them. For 8 days the cats was forced to urinate and defacate on one of the bedroom carpets. At no time did Cathy Thibeault, take responsibilty only denying culpability. She attemted to clean herself twice but after sitting untreated so long, the smell remains. She asked us to get a quote. $685. She originally said she would pay for 1/2 but when she received the quote, she terminated our contract and said she was not going to pay anything, it was not her fault. DO NOT USE COLDWELL BANKER. They are negligent and iresponsible. I will be contacting the regional VP. I have contacted BBB as well as Commissioner of Realty.

My husband and I put our house on the market in July. The commission charge is 6%. Since we are the ones paying her we are the ones she is supposed to represent. In a way she is our employee. She did great at first. Several showings, several open houses, etc. She was very poor at responding to calls and emails however. In December a couple new to the area contacted her to see the house. They loved it and made an offer. At that point EVERYTHING turned. Instead of representing us, the seller, who are the ones paying her, she began to bend to the whims and wishes of the buyers. In the offer there was mention of us paying $3, 000 of the closing costs...I wonder who suggested that to first time buyers...? Anyhow, my husband and I are moving to Florida and driving down. Because of that it was agreed that the closing would be on the 28th, and then he and I could be off. Last night at 5pm we got an email from the agent stating that the closing is now Thursday 27th. We still don't know what time it will be. The buyers repeatedly asked for the 27th in the afternoon as a closing date and we kept saying no, it was already set for the 28th. We have the movers in place to come on a certain date and then the following day the carpet cleaners were going to clean the carpets (as part of the contract) and I was going to scrub bathrooms, kitchen, floors, etc. Now we are going to be in breach of contract because we cannot get the carpets cleaned because they agent gave them their way and changed the closing date (but still hasn't told us what time). There is much more to this story, but there is no point in going on since we are stuck now anyway. Chances are, because of this, we are going to be driving to Florida in the middle of the night. Basically the agent stopped REPRESENTING US and began REPRESNTING THEM...even though they aren't paying her. Interstate moves involve a lot of planning and the change of a date, even by one day, can really mess things up. Thanks to our agent, that is what we are dealing with now. The 12 hour difference the buyer wants is so small in comparison to the trouble it is putting us through. Be warned, your agent can stop keeping your interests in mind and do WHATEVER the buyers want just to make a buck.

Currently my office is representing clients in litigation against Coldwell Banker and Bob Knurek. The allegations of the complaint include breach of fiduciary duty and violations of the Connecticut Unfair Trade Practices Act. The case is currently pending in the State of Connecticut Superior Court bearing docket number CV10-6010843-S Coldwell Banker and Knurek have denied any wrongdoing.

In furtherance of this case, I am seeking witnesses who have had negative experiences with Coldwell Banker and/or Bob Knurek. If you have, please contact: Attorney Gregory F. Arcaro, at [protected] or [protected]@kmelaw.com. Please note: no compensation will be paid to witnesses.

Cheryl A. Johnson is unethical, cost us a great deal of lost time and effort. Showed us a house rental, had us go through extraordinary amount of paperwork and background checks(we paid for, all fine), upped the counteroffer we had made that had already been accepted and then stalled to the last moment to deliver a contract that had all sorts of terms and conditions that were NEVER mentioned to us. When our attorney experienced in Real Estate reviewed the lease and listed terms that were not applicable or were not to be included, and we questioned these Condo Association type of rules for a house, she simply decided to cancel the entire transaction- and we were to move in the next day! The "contract" her lawyers were to draw up resulted in some pre-existing contract that she said could not be changed in the least bit, not even in that which did not apply. Refused to include that which did apply. Most worrisome, clause of quarterly inspections(?)and right to enter at any time! Cheryl A. Johnson is sly, misleading, very vague when asked questions, demands a huge amount of personal information, all in vain. Beware!

I am contacting concerning business that was recently done through one of your agents. I was referred to Jim Wolfe by the Dave Ramsey show in November 2009. My wife and I retained Jim in order to complete a short sale on our home. It is now September 2010. There was an offer and short negotiations up until February. There has been a poor and lack of communication and not much has been done to complete the short sale. The mortgage company told me that there was a lack of communication and the agent told me that they were lying. At this point I definitely believe the Mortgage company. I am pretty much in limbo and have been since February 2010. My wife and I were left wondering and guessing. This is not a good situation when it comes to my home. My over all concern is that this is my home and I did not receive the best service and I feel that my situation was made to be unimportant. I am not sure when and if my home will go into foreclosure. I have contacted the agent various times in order to get an update. At this point I do not know what else to do. All I asked for was communication. If the deal could not be done then it would have been nice to be told so. I am considering hiring and attorney but thought I would contact your offices in the mean time.

I had a property to rent out as is condition. JOe perrone assured me tenant would fix property as is and move in and pay rent. ONce tenant moved in he never paid renta and reported the property to state on things that needed to be fixed. Mr. perrone as advised me I should not pull credit nor worry about tenants income, supposedly go base on his word. I did and now I have a mortgage not being paid and house in disarray. He lied about several others business matters. will not return calls etc

ING Direct committed a fraudulent foreclosure on my property. As I was in court litigating the fact that the bank committed multiple disclosure violations, and working to get the loan reinstated thru court action, they convinced Thomas Ogle from Coldwell Banker to commit a crime by having him break into our home and change the locks while we were away. This slimy "realtor", Thomas Ogle, know the property was in litigation, and he know the bank was barred from doing an eviction action thru court. He took it upon himself to skip any notice to vacate/unlawful detainer(eviction) process, and just lock us out of our home. He also illegal convinced our HOA company to not let us in our gated community! Yes the house was in the banks name, but due to pending litigation, the bank couldn't do an eviction to get possession. There needs to be writ of possession issued by the court in order to force us to leave. But this lying, cheating, ### of a realtor has managed to con everyone, cops included, into thinking he has the power to break in and change the locks while the homeowner is away! A criminal complaint will be filed, and this guy, along with whatever bank officer, is going to be behind bars.