College Road Animal Hospital’s earns a 1.0-star rating from 2 reviews, showing that the majority of pet owners are dissatisfied with veterinary care.
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They got my dog breed wrong, even though I gave them my dog's records from the last vet
They got my dog breed wrong, even though I gave them my dog's records from the last vet. They didn't fix it and even charged me to talk about it. Now, I can't find a place to live because they're my current vet. They also charge different prices for the same services.
I tried to buy Heart worm meds for my 3 dogs on their website but they said no because 2 of my dogs haven't had their worm testing yet
I tried to buy Heart worm meds for my 3 dogs on their website but they said no because 2 of my dogs haven't had their worm testing yet. I can't afford to do both dogs at the moment because it costs about $283 each for the visit. The meds alone cost $318 and they need it every month. I'm already behind one month. I want to bring my dogs in but I can't afford it right now. They won't give me the meds until I do. The office manager wouldn't help me and said I could get a credit card through them to pay for office visits. I don't want a credit card. She then quoted some recommendation by their Vet governing body and said that was their policy too. It's unethical to hold out monthly meds. Would your doctor prevent you from buying aspirin until you see them? The manager said it wasn't her problem and hung up. I wouldn't take my pets to them if I were you. They only care about money. I doubt any vet there will call me back and apologize for their office manager's unprofessional manner. I'll be looking for a different vet. It's a shame.
Is College Road Animal Hospital Legit?
College Road Animal Hospital earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for College Road Animal Hospital. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Collegeroadanimalhospital.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Collegeroadanimalhospital.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- College Road Animal Hospital protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to College Road Animal Hospital has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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About College Road Animal Hospital
The hospital offers a wide range of services, including wellness exams, vaccinations, dental care, surgery, and emergency care. The team uses state-of-the-art equipment and technology to diagnose and treat a variety of medical conditions. They also offer in-house laboratory testing, digital radiography, and ultrasound services to ensure accurate and timely diagnoses.
College Road Animal Hospital is known for its exceptional customer service and patient care. The staff takes the time to get to know each patient and their family, and they work closely with pet owners to develop personalized treatment plans that meet their pets' unique needs. The hospital also offers a range of educational resources to help pet owners better understand their pets' health and wellness needs.
In addition to providing top-quality veterinary care, College Road Animal Hospital is committed to giving back to the community. The hospital partners with local animal rescue organizations and hosts regular adoption events to help pets find their forever homes.
Overall, College Road Animal Hospital is a trusted and reliable veterinary clinic that provides exceptional care to pets in the Wilmington area. With a team of experienced veterinarians and staff, state-of-the-art equipment and technology, and a commitment to personalized care, pet owners can trust that their furry friends are in good hands at College Road Animal Hospital.
Overview of College Road Animal Hospital complaint handling
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College Road Animal Hospital Contacts
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College Road Animal Hospital phone numbers+1 (910) 395-6555+1 (910) 395-6555Click up if you have successfully reached College Road Animal Hospital by calling +1 (910) 395-6555 phone number 0 0 users reported that they have successfully reached College Road Animal Hospital by calling +1 (910) 395-6555 phone number Click down if you have unsuccessfully reached College Road Animal Hospital by calling +1 (910) 395-6555 phone number 0 0 users reported that they have UNsuccessfully reached College Road Animal Hospital by calling +1 (910) 395-6555 phone number
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College Road Animal Hospital emailswecare@collegeroadanimalhospital.com99%Confidence score: 99%
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College Road Animal Hospital address4140 S College Rd, Wilmington, North Carolina, 28412-2013, United States
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College Road Animal Hospital social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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