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Petland Pensacola Complaints 2

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Petland Pensacola I want to talk about my puppy that I got from Pet Land Pet store in Pensacola, Florida

I want to talk about my puppy that I got from Pet Land Pet store in Pensacola, Florida. I noticed that as my puppy grew up, she didn't act like the breed she was supposed to be. So, I decided to get a DNA test done on her from a really good company that does dog DNA tests. I paid extra for a health check too. When I got the results, I was really surprised. It turns out that my puppy is only 18.8% Coton De Tulear, not the full breed like they said. Her parents are also mixed breeds, with one being a Bichon Frise mix. The only Coton De Tulear in her family is one grandparent. Pet Land doesn't breed the dogs themselves, but they sell them and give you papers saying what breed they are. If you buy a puppy from a pet store and they say it's a purebred, but it turns out to be a mix, that's not right. The store and the breeder should take responsibility for that. The store should give me some money back and if they want to, they can ask the breeder for compensation too. I really think I got tricked into buying a mutt instead of a purebred dog. It's not fair and it's not right. My dog is only 18.8% of the breed they said she was.

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Petland Pensacola I got a Silky Terrier puppy from Petland Pensacola on September 21

I got a Silky Terrier puppy from Petland Pensacola on September 21. The puppy had some issues. One of the main problems is that all four paws have a rare birth effect where the finger digits are fused together. We had three different vets look at the puppy and they told us that the birth defect could be fixed with surgery. This defect affects the puppy's ability to live a healthy life because he loses balance when he runs and sometimes hops instead. We followed the warranty guidelines and filed a claim through Pet Solution. After many months of back and forth, Petland first offered to give us a full refund if we returned the puppy. I said no to that offer. Then they told us that they think the surgery would be cosmetic and they won't cover it. Pet Solution said they will close the case. I have a letter from a vet saying that the surgery is necessary and another vet agreed. The vet that Petland hired said it's a rare defect. The warranty that Petland and I signed says that if a vet diagnoses a hereditary or congenital disorder before the puppy's first birthday that interferes with the puppy's ability to live a normal life, Petland will let us return the puppy for a full refund or reimburse us for medical treatment up to the original purchase price. We want to keep the puppy and get the problem fixed.

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Is Petland Pensacola Legit?

Petland Pensacola earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Petland Pensacola to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Petland Pensacola is known for their high standards and safety. If you're thinking about dealing with Petland Pensacola, it's wise to check how they handle complaints.

Petland Pensacola has registered the domain name for petlandpensacola.com for more than one year, which may indicate stability and longevity.

Petlandpensacola.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Petlandpensacola.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Petlandpensacola.com you are considering visiting, which is associated with Petland Pensacola, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Petlandpensacola.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The petlandpensacola.com may offer a niche product or service that is only of interest to a smaller audience.

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About Petland Pensacola

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Petland Pensacola is a reputable and trusted pet store located in Pensacola, Florida. With a strong commitment to providing high-quality pets and exceptional customer service, Petland Pensacola has established itself as a go-to destination for pet lovers in the area.

One of the standout features of Petland Pensacola is its wide selection of pets. Whether you're looking for a playful puppy, a cuddly kitten, a colorful bird, or a scaly reptile, you'll find a diverse range of options at this store. The pets available at Petland Pensacola are carefully sourced from reputable breeders and suppliers, ensuring that they are healthy, well-cared for, and ethically obtained.

In addition to their impressive selection of pets, Petland Pensacola also offers a variety of pet supplies and accessories. From high-quality pet food and treats to comfortable bedding and toys, they have everything you need to keep your furry friend happy and healthy. The knowledgeable staff at Petland Pensacola is always ready to assist you in finding the right products for your pet's specific needs.

What sets Petland Pensacola apart from other pet stores is their commitment to responsible pet ownership. They prioritize educating their customers about proper pet care, nutrition, and training. The staff members at Petland Pensacola are well-trained and experienced in handling and caring for various types of pets. They are always available to answer any questions you may have and provide guidance on how to best care for your new pet.

Petland Pensacola also offers a variety of services to support pet owners. They have a full-service grooming salon where your pet can receive professional grooming and spa treatments. Additionally, they provide veterinary services through their partnership with local veterinarians, ensuring that your pet's health needs are met.

When you visit Petland Pensacola, you can expect a clean and welcoming environment. The store is well-maintained, and the pets are housed in spacious and comfortable enclosures. Petland Pensacola adheres to strict health and safety standards to ensure the well-being of their animals and customers.

Overall, Petland Pensacola is a trusted and reliable pet store that provides a wide range of pets, supplies, and services. With their commitment to responsible pet ownership and exceptional customer service, they are a top choice for pet lovers in Pensacola and the surrounding areas.

Overview of Petland Pensacola complaint handling

Petland Pensacola reviews first appeared on Complaints Board on Jul 4, 2023. The latest review I want to talk about my puppy that I got from Pet Land Pet store in Pensacola, Florida was posted on Jul 6, 2023. Petland Pensacola has an average consumer rating of 1 stars from 2 reviews. Petland Pensacola has resolved 0 complaints.
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  1. Petland Pensacola Contacts

  2. Petland Pensacola phone numbers
    +1 (850) 637-1123
    +1 (850) 637-1123
    Click up if you have successfully reached Petland Pensacola by calling +1 (850) 637-1123 phone number 0 0 users reported that they have successfully reached Petland Pensacola by calling +1 (850) 637-1123 phone number Click down if you have unsuccessfully reached Petland Pensacola by calling +1 (850) 637-1123 phone number 0 0 users reported that they have UNsuccessfully reached Petland Pensacola by calling +1 (850) 637-1123 phone number
  3. Petland Pensacola address
    6235 N Davis Hwy Ste 118, Pensacola, Florida, 32504-6974, United States
  4. Petland Pensacola social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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