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ComputerShare

ComputerShare review: Support

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Author of the review
12:18 pm EST
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I sold some shares and asked if the funds could be sent via wire transfer. She said yes and that it would take 3-5 days. After that period, another person said that it could take up to 10 days and that she would put an "exclamation mark" next to the order to mark it as urgent and expedite the procedure; that was last week. Now, the guy told me that it would take 3-5 days more, and that he will expedite as well?! All his supervisor was able to tell me is that they will expedite… I have spoken with several people and had web chats with a few as well; they all have given me different information about the projected time, how much fee it will take, and so on… As for availability, when you call Computershare on a number dedicated for outside of the US (I am calling long distance), after identifying yourself, you are put on waiting queue. Then, after listening to the machine for 15+ minutes, the call gets disconnected, so you need to call them back… If you try web chat, the answering bot puts you on hold as well, and after 20 minutes, someone comes to tell you that you need to call them via phone :-/

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View all ComputerShare reviews and complaints

  1. ComputerShare Contacts

  2. ComputerShare phone numbers
    +1 (800) 425-4034
    +1 (800) 425-4034
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    India
    +61 394 155 000
    +61 394 155 000
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    43%
    Confidence score
    Australia, Head Office
    +64 94 888 700
    +64 94 888 700
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    New Zealand
    +1 (212) 805-7100
    +1 (212) 805-7100
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    United States, New York
    +1 (416) 263-9200
    +1 (416) 263-9200
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    Canada, Toronto
    +44 370 703 0300
    +44 370 703 0300
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    United Kingdom, London
    +45 45 460 999
    +45 45 460 999
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    Denmark
    +49 89 309 030
    +49 89 309 030
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    100%
    Confidence score
    Germany, Munich
    +353 12 163 100
    +353 12 163 100
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    Ireland, Dublin
    +39 645 417 401
    +39 645 417 401
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    Italy, Rome
    +31 102 298 488​
    +31 102 298 488​
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    Netherlands
    +34 917 010 950
    +34 917 010 950
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    Spain
    +46 858 804 200
    +46 858 804 200
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    Sweden
    +41 622 057 700
    +41 622 057 700
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    Switzerland
    +86 105 673 3200
    +86 105 673 3200
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    China, Beijing
    +86 216 043 3672
    +86 216 043 3672
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    China, Shanghai
    +852 28 628 555
    +852 28 628 555
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    Hong Kong
    +27 113 705 000
    +27 113 705 000
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    South Africa
    More phone numbers
  3. ComputerShare emails
  4. ComputerShare address
    Yarra Falls, 452 Johnston Street, Abbotsford, Victoria, 3067, Australia
  5. ComputerShare social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
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