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Computicket Complaints 41

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12:00 am EST

Computicket Scam and cheating!

I have always had a pleasant experience when I booked tickets via computicket's online services, but today I am very very disappointed! I booked 2 tickets for a cricket odi between wi and sa for sunday, 3 february. When I received the confirmation email I noticed that the seats were not in the same row so I phoned the call center. They cannot change my seats and I cannot get a refund on the tickets even though there is 2 seat next to each other available in the same section! Why would me and my finance want to go to a cricket match if we cant even sit together?! They are also very quick to take your money, but when you need some help and service they just shrug their shoulders!

How does your booking system work in the first place? Why isnt there a warning stating that the seats aren't next to each other? How does it happen that single seats are left open? Dont you start at the beginning of an area? The person suggested I should sell my tickets and see if I cant buy the seats next to each other. Where am I going to find someone that is going to want to buy 2 tickets that doesn't even sit next to each other?!

This is such a disappointment! Thanks for nothing computticket! I sent an email to them just after the phone call, almost 3 hours later and still no feedback or a replay!

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Lubz Earl Eco
US
Dec 05, 2023 1:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Good day, i Am Lubabalo Mjungula, i booked a APMWC bus ticket from East London to Johannesburg on the 29th November 2023 whichvwas supposed to depart at 16:00, it is now the next day the bus is no show, i slept outside waiting for over 16 hours now but still no bus, so do i open a case or what? Please advise.

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Karabo Masina
Pretoria, ZA
Sep 30, 2023 1:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm writing this letter to you because I didn't get my confirmation email..I booked then bus on the 20th of this month it was around 20:50

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Kasper delange
Easter cape, ZA
Apr 12, 2023 3:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi I was by usave and shoprite my friend send me money from overseas to me but no one can help me lost a hole day if got refrince number and detail he Send to me what is my next step

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Siphamandla Ntshangase
Durban, ZA
Oct 22, 2022 3:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have bought a ticket online and I just entered a wrong email so the payment was not successful but the money was taken from the account number I provided so My problem is that where can I get the confirmation of my ticket as the game between Chiefs and Chippa is hosted today and how can I get help

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Riska
US
May 14, 2020 12:12 am EDT

Purchased online Shopping voucher and paid with debit card. Voucher never sent to mobile no. 4 days later still trying to get voucher sent to email after numerous call to 011 number. Money wasted 4 calls... No voucher. Want a REFUND

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kirsti adams
US
Sep 03, 2018 8:34 am EDT

I have purchased Flight tickets online today (29/11/2017)

It has been over 3 hours and I have still not received the booking confirmation.

Please advise what the issue is and contact me ASAP.

Kirsti- [protected]

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Overview of Computicket complaint handling

Computicket reviews first appeared on Complaints Board on Jan 28, 2008. The latest review Refund was posted on Aug 23, 2024. Computicket has an average consumer rating of 1 stars from 42 reviews. Computicket has resolved 0 complaints.
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  1. Computicket Contacts

  2. Computicket phone numbers
    +27 861 915 8000
    +27 861 915 8000
    Click up if you have successfully reached Computicket by calling +27 861 915 8000 phone number 0 0 users reported that they have successfully reached Computicket by calling +27 861 915 8000 phone number Click down if you have unsuccessfully reached Computicket by calling +27 861 915 8000 phone number 1 1 users reported that they have UNsuccessfully reached Computicket by calling +27 861 915 8000 phone number
    Customer Service
    +27 113 408 000
    +27 113 408 000
    Click up if you have successfully reached Computicket by calling +27 113 408 000 phone number 0 0 users reported that they have successfully reached Computicket by calling +27 113 408 000 phone number Click down if you have unsuccessfully reached Computicket by calling +27 113 408 000 phone number 1 1 users reported that they have UNsuccessfully reached Computicket by calling +27 113 408 000 phone number
    Customer Service
    +27 219 804 000
    +27 219 804 000
    Click up if you have successfully reached Computicket by calling +27 219 804 000 phone number 0 0 users reported that they have successfully reached Computicket by calling +27 219 804 000 phone number Click down if you have unsuccessfully reached Computicket by calling +27 219 804 000 phone number 1 1 users reported that they have UNsuccessfully reached Computicket by calling +27 219 804 000 phone number
    Head Office
    More phone numbers
  3. Computicket emails
  4. Computicket address
    PO Box 215, Brackenfell, 7561, United States
  5. Computicket social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 26, 2024
Computicket Category
Computicket is ranked 3 among 17 companies in the Music, Movies and Television category

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