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Computicket review: Refund 1

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6:56 am EDT
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I have bought vip tickets online on the 18 july 2024, requested cancellation and refund on the 26 July and was assured I will get my money within 7 working days

To date I have not received my money and this cancellation was done way before event happened, now i am being take from pillar to post about my refund, i have trails of emails from a lady that was assisting me about my refund and now she is ignoring my emails, yesterday I spoke to some guy from computicket and he promised to callme back and made me wait instore for 2hrs and never called me again, ɓelow are emails I have been senting and communicating with. I am very disappointed and angry

Ticket ref: B00MC3F1
[protected]@computicket.com

I.have been ignored lately after being promised to get my money from any shoprite/cherkers. I am told my ticket was never cancelled

I am pissed I cannot struggle and waste my time with this ups n downs

Claimed loss: R700

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L. Gerlach
Aug 26, 2024 7:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Computicket, you've really dropped the ball here. After purchasing VIP tickets and requesting a cancellation well in advance, it's outrageous that the refund still hasn't been processed. Now, after being promised a quick resolution, you're ignoring emails and leaving a customer stranded for two hours with empty promises. It's time to stop the runaround and make good on your commitment — refund the money, and restore a bit of faith in your service.

  1. Computicket Contacts

  2. Computicket phone numbers
    +27 861 915 8000
    +27 861 915 8000
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    Customer Service
    +27 113 408 000
    +27 113 408 000
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    Customer Service
    +27 219 804 000
    +27 219 804 000
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    Head Office
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  3. Computicket emails
  4. Computicket address
    PO Box 215, Brackenfell, 7561, United States
  5. Computicket social media
  6. Jenny
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    Nov 21, 2024
Computicket Category
Computicket is ranked 3 among 17 companies in the Music, Movies and Television category