I fought for 3 weeks to get my kids into school.
A little about my situation: we are between houses and I could not provide the residence information they want. I let them know day after day we are in a motel and I did not want to unenroll and move my kids when we move, so online seemed to be a better option.
WRONG. So after a full week of calling and getting the run around ONE single guy helped me fill out the Mckinney Vento Act. I was told I'd get a phone call from them to continue, and they'd wave the residence form. (FYI when enrolling, there is a page you can explain your situation on)(this was 2 weeks ago on the dot)
Day after day I called about the status of my kids enrollment. Many of the staff told me I could not contact the Mckinney Vento act people, they had to contact me. LIE.
Finally as my local school was starting and I was afraid of going to jail or getting fines I could not afford, I looked it up and found many people who could help. They were shocked I was lied to and offered me immediate assistance.
These people are highly unprofessional. It kept me up at night and I experienced many panic attacks.
DO NOT ENROLL YOUR KIDS HERE. It's obvious they don't care about the kids.
Fast forward to today, 3 weeks later, 3 days into the local school year, I get a call from them. PROBABLY wanting me to explain my entire situation AGAIN.
I cannot tell you how degrading it is to repeat your name and that your HOMELESS to the many people they transfered me too.(every call I was at least transfered to 4 different people for 6 hours a day)
Please do your self a favor and pay for private education or bite the bullet and put them in public school. I wouldn't refer even the darkest people to this company.
P.S. Through out this entire process I received many emails and texts about how I hadn't given them the information I told them a million times I DIDNT HAVE.
P.SS. I also got an email that they had the Mckinney Vento Act form on their website, and I even sent and uploaded my own. Another LIE.
Recommendation: Steer away.