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Corelle Brands
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1.6 38 Complaints
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Corelle Brands Complaints 38

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5:38 pm EDT
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Corelle Brands corel dishes

I bought two sets of dishes from Walmart, I brought one box back because when I opened it the dishes were broke, two bowls and one plate. I got another set in return, I washed the dishes and one bowl just broke in the sink. I have pictures to send. My name is Denise Blundon, email is deniseblundon.[protected]@gmail.com

I really love Corel dishes and very dissatisfied with the dishes being broke when I purchased them and having to take them to get an exchange and now a bowl broke out of the set.

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6:22 pm EDT

Corelle Brands chicago cutlery knife set

I have an old Chicago Cutlery knife set. One of the handles on the 5" blade knife broke. I contacted Corelle Brands/Chicago in mid May. They sent me a 5" blade knife that is basically the same shape, but the handle is much lighter, closer to the color of the block knife holder. My knife handles are almost black. I contacted them again. They asked me to send pictures, which I did. They asked what was the writing on the blade. I replied, it says "Designed and Marketed by Chicago Cutlery. Next they sent me, which I just got last week, an 8" boning knife with a black handle, which also does not match my set. I have been very disappointed in the lack of concern and slow response shown by Corelle. I was telling a friend about it, and she said when she contacted them about her broken knife and they couldn't replace it because her set had been discontinued, they sent her an entirely new set. I am having difficulty understanding why I'm being treated differently.

Thanks for anything you can do,
Jackie Powell

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2:58 pm EDT

Corelle Brands corelle dinnerware

April 28, 2019.

My son accidentally dropped a bowl on our hardwood floors and it shattered into a million pieces. The pieces are quiet sharp and could have caused more damage if anyone was sitting close by as they flew everywhere. It actually took a long time to ensure all the scraps were picked up for fear of anyone stepping on it or our dog. I have 3 sets of the same pattern and have had them for 8 years. The reason I bought them was for the fact they claim to be hard to break, which we have found out that is not the case. I'm tempted to dispose of all of them as I don't want anyone to get injured if this happens again.

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1:11 pm EDT

Corelle Brands pyrex 14 piece set lids are defective

I purchased this set not even 2 weeks ago and lids are defective. Im requesting for new set. I paid full price at walmart i live to far away to drive to return. Please help! I wouldnt mind new lids but i prefer new set if possible. Ive never purchased brandnew kitchen containers til now and im very disappointed. I dont feel im being unreasonable? Proof of purchase is included in with purchase and lids are also as well and picture of set is included as well.

Danielle Chavez

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1:21 pm EDT

Corelle Brands I had purchased pyrex product

Pyrex product was purchased online via India Corelle website . But till this date I have no information about my product.
Order was placed on 24 March.
Money has been deducted however haven't got any confirmation.below is the message that I received ;
Confirmed:Dear Meenal Bhardwaj, your valued order no. is 1752 is confirmed. Your shipping details will be shared soon.

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6:38 pm EST
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Corelle Brands full white square dish sets

I received 2 square white dish sets for an Xmas gift but am extremely disappointed with the quality. I have 2 chipped plates and yesterday a plate shattered in the sink for no reason while I was filling sink with soapy water.
They are obviously defective and I have sent a complaint to the customer service dept.
I have older casserole sets/food storage sets and haven't lost one yet (they are 25yrs old or more). Hoping they stand behind their products/name and do the right thing...

Kim H

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9:03 pm EST

Corelle Brands corelle serving bowl

As per many other feedbackers, I have experienced this"Corelle Explosion phenomenon" quite frequently. A bowl exploded into small sharp shards in a public place surrounded by adults and kids. Fortunately, nobody was hurt.
Why does this brand specify "break and chip resistant" that is not a true statement in my experience? It is not so much that they actually do break on linoleum floors but that they shatter and explode when they fall. That creates a hazardous situation for anyone close by. Even though they state being bMicrowave safe, perhaps this makes them brittle after time? The video attached exemplifies the scenario that I experienced, especially the end where the bowl just shatters into a million shards, as does the photo which shows what I got when I swept up the remains of the bowl.
NOTE: I do not want a refund or a resolution to this incident. I am just providing feedback because I found the Corelle complaint site to do so. Thank you.

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2:08 pm EDT

Corelle Brands dishes are not break and chip resistant

I got my break and chip resistant plates and bowls as a wedding gift four years ago. the last three weeks three bowls have been broken into a thousand pieces. the whole reason we wanted these plates and bowls so that we have broken glass everywhere where our kids can get hurt. So unpleased.

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Update by tashasmith
Sep 17, 2015 2:12 pm EDT

I did not want broken glass anywhere. My kids are little and you can never get every single piece of glass. I am greatful that the three times my bowls have broken. I was able to get every piece up and no one got hurt.

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What's wrong with you?
Coldtown, US
Sep 16, 2015 2:32 pm EDT

" the whole reason we wanted these plates and bowls so that we have broken glass everywhere where our kids can get hurt."
Shame on you!. You should take better care of your children.

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2:20 am EDT

Corelle Brands chipped handles of tea cups

We Bought half a dozen tea & cup saucers of Corelle from a reputed crockery store in Crawford Market called Apsara Stores. This was bought sometime in last June 2014. Corelle advertises its products as Unbreakable, All the 6 cup handles have just chipped off and come undone from their place. The store owner of " Apsara" has completely absolved himself of any responsibility, and has advised us to communicate with the company directly. We need a replacement or these cups as even after spending a huge amount on such a popular brand the satisfaction level is zero. Please help us solve this issue.

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10:19 am EST
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Corelle Brands hazardous dishes explode

A Corelle bowl that fell in the kitchen from less than 3 feet high literally exploded and shards were found on the floor as far away as 17 feet and on TOP of furniture as far away as 12 feet. Smaller, glass-like pieces may never come out of the jute rug in the living room. Literally every square inch of a 580 square foot space will need to be cleaned to insure safety of the home's inhabitants and visitors. Remaining Corelle dishes will need to carefully be put in the trash, and marks on the new vinyl floor can never be removed. Thankfully, no injuries have occurred, yet, but other many other complaints about Corelle dishes confirm serious injuries. There should be a National recall of this product and compensation for the documented horrible experiences. For more details, please see my complaint on line.

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saneha
IN
May 17, 2014 3:50 am EDT
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I VE BEEN USING COREELE DINNERSET FOR A LONG TIME NOW.AS THE NAME ALWAYS SAY 'UNBREAKABLE'.
BUT TO MY HORROR ONE OF MY DINNER PLATE BROKE INTO PIECES AS IT SLIPPED OUT OF MY HANDS JUST FALLING FROM "TWO FEET" HEIGHT.KINDLY LOOK INTO THE MATTER .

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ces47
Watsonville, US
Oct 03, 2013 11:04 am EDT
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Product purchased about 6 months ago at Corelle outlet store in Gilroy. Yesterday, my wife served lunch to my son and as she placed the plate on the table, it cracked and shattered. Today, I witnessed the same thing happening as she served breakfast.

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12:29 am EST
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Corelle Brands deceived by type of contents in dinner ware

I purchased a Corelle set of dinnerware after my divorce. I purchased the set with the red stripes around the edges on a white background. Since it was advertised as Corelle Ware I assumed incorrectly that It was all Corelle Ware including the cups were not chippable and were strictly Corelle Ware. Little did I know that the cups were stoneware and I chipped one on my kitchen faucet . I am very unhappy and feel deceived. Never in my imagination did I think that Corelle would have stoneware mixed in with their "unbreakable" dinner set. What is my remedy?

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Abbazaba
Fremont, US
Dec 16, 2014 12:40 pm EST
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You have a 1 year warranty on the cups.

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11:07 pm EST
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Corelle Brands medial and dental disfiguration

I have severe facial and dental disfiguration because of the explosive dishware, exploding in my face, and breakling my teeth and knocking out one front tootrh. I need help to procercute. I was a model and this has affected my whole life and career forever. The hospital and the dental records document theses incidents, and the picking out of the Corelle schards out of my face.
I need an attourney, and I have no money, my hospital and insurcnce and denrtal bills have made me broke, plus, I cannot even interview because I am so disfigured.
Silvija Baumanis
902 N. Rohlwing Road
Palatine, IL [protected]

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8:50 pm EST
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Corelle Brands fading color

i bought a corelle set of dishes and the color is coming off its not even a year old plus its not smooth

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Sonam Raizada
IN
Jan 18, 2013 6:37 am EST

i bought Inalsa Maxie plus in july 2011. it worked well for almost six months. but after that its jars started making noise. the noise is so loud that i have to close my kitchen door before operating it. i called customer care n the technician that came told me that u hv to run the grinder with lid open for atleast half minute after every wash. "THATS PATHETIC". since then I have to call technician every month for the servicing of the jars.

now arises another problem: cracking of the plastic part of chutnney jar. while the product was still in warranty period, technician said that company will not agree that the part broke by itself so u have to buy the part i.e. "expense of Rs250".
soon after replacing it plastic part of other jar also started cracking...
Now the product is still in warranty period AND now when i lifed the grinder body for cleaning purpose, the whole body cracked.

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6:14 am EDT
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Corelle Brands poor service

I just purchased some Corelle Livingware after using a set for eight years. The product held up well and I continue to use the old livingware, but wanted a new design. I purchased the Memphis design and read the box thoroughly to note any changes in the product. The stated that the dishes were break and chip resistant, metal mark-scratch and stain resistant, microwave, oven and dishwasher safe. However, when I opened the box, the cups were STONEWARE. This means that they break easily. Stoneware wasn't written ANYWHERE on the box.

When I contacted the company, I was told that making the cups out of stoneware was cheaper and easier for the company and that they were updating the box due to consumer complaints. However, my box was not updated. I feel that the stoneware cups should be replaced with Vitrelle cups, which are break resistant, as my old set includes.

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1:15 pm EST
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Corelle Brands made in china

I bought a Correlle dish set & dishes and bowls are marked made in USA. Cups are marked made in China. Box should have been plainly marked exposing this. Due to lead hazards I do not trust anything made in China.

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amin mirza
essex, GB
May 15, 2010 5:55 pm EDT

I agree,

It is misleading not to provide such detail.

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8:49 pm EDT
Featured review
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I decided to buy a set of corelle dinnerware because it was soo pretty and because of it's advertising that it's chip and break resistant.. well tonight we accidentally dropped one of the bowls and could not believe that it broke into sooo many pieces!!! It was like it exploded. There was glass everywhere, , on our table, in our food, all over the place.. I...

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12:00 am EDT
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I have experienced that the Corelle Dinnerware set purchased some 15 years ago to have a very explosive nature. Some of the dishes exploded just sitting in the cabinet, but the last experience almost maimed my wife. Their needs to be some sort of warning sent out about this product. This could be very dangerous to anyone as when these dishes explode they...

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12:00 am EST
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Corelle Brands hazard your health!

Throw away all your Corelle Ware dishes they can become a hazard after they age. I just exeperinced an explosion of a casserole dish that caused multiple cuts and lacerations after a small tink from the lid when removing from a cupboard. Maybe suicide bombers should ware this stuff to inhance the effect.

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DonCrow
Honolulu, US
Apr 15, 2023 9:10 am EDT

Dropped a small bowl today 4/7/23. Explodes. Picture below. Literally seeing you can’t even move one inch without puncturing your foot. Ruins half your day chasing pieces over 20x20’ area. Thats 400 sq feet of shards! From tiny bowl.

Opposite of shatterproof!

Explosive shatter! Gets me so angry to see this happen for the 4th time!

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Robert Leverington
Kennett, US
Feb 18, 2023 7:40 pm EST

I am Robert Leverington. I ordered a 3-quart casserole dish, order #[protected] and when I received it, the handle was broken. My question is, how do you want to handle this? I would appreciate a replacement for the broken one.

Thank you for your co-operation in this matter.

Robert Leverington

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Wenjie Zhu
US
Feb 06, 2023 7:49 am EST

when i dumping hot food from pot to room temperature plate, it exploded in front of me

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ERB44
QUILCENE, US
Dec 10, 2022 11:27 pm EST
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Microwaved bowl for nachos 12/02/2022 went to sit it down and it shattered leaving rim of bowl partially intact on counter dropped nachos on the floor threw pieces fairly far. I've never seen something break quite like that. Odd breakage pattern.

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FBobat
GB
Mar 03, 2020 3:19 pm EST

Another photo for the above comment

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FBobat
GB
Mar 03, 2020 3:18 pm EST

I have 3 different corelle dinner sets and never had a problem with them. Last week, however, one of my bakeware dishes exploded in the oven! I heard a loud smash and didn't realise until the oven timer went off a few minutes later. The corelle vitrelle bakeware was less than 2 years old and not used very often either. I was mortified at the amount of small pieces that blew around and settled in the oven. An absolute nightmare to clean, food wasted and now I'm paranoid about using my other corelle pieces. Feeling anxious.

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Order not correct
US
Sep 15, 2019 6:15 pm EDT

I ordered the 10.5 inch plates... Imani Dinber plates! There was supposed to come with six in each box! I only got 5 in each box! I am missing 2 plates! Please advise!
Order # W001921943
Thank you

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Drashti Mehta
US
Aug 20, 2019 8:20 pm EDT
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Our 2 dishes of Corelle got broken and we have taken photos of it. Kindly check and let us know whether you can replace them

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Cristine F Jimenez
US
Aug 04, 2019 10:55 pm EDT

I was so excited to purchase this dish that for my daughter who's moving out for college into her 1st apartment. The dishes arrived with dinner dishes broken in many pieces and one mug was broken in many pieces. Easy to cut my hand on.
Corelle advertises break resistant, really. Now I have to waste time returning these dishes.

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Sunil Kumar Drolia
US
Dec 11, 2018 8:45 pm EST

The plate broke into many pieces while putting in the sink very unexpected and sad
Coming from this company

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Overview of Corelle Brands complaint handling

Corelle Brands reviews first appeared on Complaints Board on Oct 30, 2006. The latest review Customer service was posted on Dec 29, 2023. The latest complaint corelle signature grey was resolved on Dec 07, 2019. Corelle Brands has an average consumer rating of 2 stars from 38 reviews. Corelle Brands has resolved 6 complaints.
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  1. Corelle Brands Contacts

  2. Corelle Brands phone numbers
    +1 (800) 999-3436
    +1 (800) 999-3436
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    Customer Service
    +1 (855) 495-7253
    +1 (855) 495-7253
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    Sales
  3. Corelle Brands emails
  4. Corelle Brands address
    12000 Molly Pitcher Highway South, Greencastle, Pennsylvania, 17225, United States
  5. Corelle Brands social media
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    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Corelle Brands Category
Corelle Brands is ranked 6 among 13 companies in the Cookware and Diningware category

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