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CB Motorcycles and Scooters County Imports Bad product and even worse customer service
County Imports

County Imports review: Bad product and even worse customer service 4

J
Author of the review
6:09 pm EDT
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...BUYER BEWARE...PLEASE DON'T MAKE THE SAME MISTAKE AS I...
I purchased a scooter for $700.00 and an additional warranty for $200.00. When the scooter came to my home and after unpacking it, the scooter would not start. I called the company and let them know the scooter wasn't starting. There reply was to look on-line for instructions on how to fix the problem.First of all I am no mechanic and own 1 screw-driver, they told me that it was in the contract that some may not start and that I should have taken it to a mechanic...WHAT, I paid for a working scooter, I don't work on engines, I don't have time to tinker w/something I had faith would work. There reply was for me to work on it myself or pay a mechanic to work on it...Horrible customer service, when I call I get bounced from 1 person to another, and the same thing, sorry s-t- out of luck..DO NOT BUY FROM THIS SELLER, NO CUSTOMER SERVICE AND EVEN LESS QUALITY FOR THE SCOOTER!

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rfuria78
Santa Rosa, US
Aug 29, 2010 12:25 am EDT
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my atv came with defective air cleaner and sucked a bunch of dirt through engine and would barely run and woldnt idle... phoned them for over a month and left messages and no call backs. filed warranty claims and got an email saying my warrenty is a parts warrenty only and i needed to have carb cleaned by a mechanic... thats a slap in the face... been leaving them messages for a month telling them my problems and i am a certified mecanic...all i wanted was air filter replaced...

W
W
WETSU
Alamogordo, US
May 31, 2011 10:33 pm EDT
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Well, I spent $4295.00 on a 250cc CMS 3 Wheeled Magnum Touring (CAN-AM) knock-off . It has less then 12 (TWELVE) miles on it. Can't get in contact with any one at Countyimports.com. I guess I'll have to pay for any repairs out of pocket. You would think that at my age I would know better . DON'T THROW AWAY YOUR HARD EARNED MONEY!

M
M
Management 11
US
Jul 21, 2022 7:23 pm EDT
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Replying to comment of WETSU

New owner and management team since May of 2016.

M
M
Management 11
US
Jul 21, 2022 7:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Under new owner since May of 2016.

Management

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  1. County Imports Contacts

  2. County Imports phone numbers
    +1 (877) 300-8707
    +1 (877) 300-8707
    Click up if you have successfully reached County Imports by calling +1 (877) 300-8707 phone number 0 0 users reported that they have successfully reached County Imports by calling +1 (877) 300-8707 phone number Click down if you have unsuccessfully reached County Imports by calling +1 (877) 300-8707 phone number 0 0 users reported that they have UNsuccessfully reached County Imports by calling +1 (877) 300-8707 phone number
    Customer Service
    +1 (702) 351-0173
    +1 (702) 351-0173
    Click up if you have successfully reached County Imports by calling +1 (702) 351-0173 phone number 0 0 users reported that they have successfully reached County Imports by calling +1 (702) 351-0173 phone number Click down if you have unsuccessfully reached County Imports by calling +1 (702) 351-0173 phone number 0 0 users reported that they have UNsuccessfully reached County Imports by calling +1 (702) 351-0173 phone number
    Sales
  3. County Imports emails
  4. County Imports address
    737 N. Maine St., № 140, Las Vegas, Nevada, 89101, United States
  5. County Imports social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024