Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Retail and Online Shopping Coupang
Coupang
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Coupang
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Coupang Customer Service Phone, Email, Contacts

Coupang
Reviews and Complaints

www.coupang.com

Learn how the rating is calculated

3.0 1 Review
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

Coupang Reviews 1

How is Coupang’s rated by online shoppers?

Coupang’s earns a 3.0-star rating from 1 reviews, showing that the majority of online shoppers are somewhat satisfied with their purchases.

Filter reviews by rating
3.0
1 review
5
0 review
4
0 review
3
1 review
2
0 review
1
0 review
  • All
  • Reviews only
  • Complaints only
  • Resolved
  • Unresolved
  • Replied by the business
  • Unreplied
  • With attachments
Sort by:
ComplaintsBoard
E
12:00 am EST

Coupang Mixed Experiences with Coupang

As someone who has explored online shopping at Coupang, I've had a mixed experience. The process was indeed easy and fast, especially in Korea, where the service seems to excel. However, I've also come across reviews mentioning issues with delayed orders and concerns about the company's hiring practices. It's essential to be aware of potential challenges and ensure you stay informed before making your decision to shop with Coupang.

Read full review of Coupang
Hide full review
Helpful? 1 0
Share
More
Send message
Copy link
Report
  1. Pros
    1. Rapid Delivery Service
    2. Diverse Product Range
    3. User-Friendly Interface
    4. Competitive Pricing
    5. Efficient Customer Support
  1. Cons
    1. Intense competition from global giants
    2. High operational costs and thin margins
    3. Regulatory challenges in South Korea
    4. Dependence on the domestic market

Coupang Complaints 0

Looks like Coupang has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Coupang, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Coupang Legit?

Coupang earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Coupang stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Coupang's reputation as a trustworthy leader in their field. Customers can rely on Coupang's services, assured they're dealing with a highly reputable and fully legitimate company.

Coupang has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Coupang has registered the domain name for coupang.com for more than one year, which may indicate stability and longevity.

Coupang.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Coupang.com you are considering visiting, which is associated with Coupang, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several mixed reviews for Coupang have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

Coupang website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

About Coupang

Screenshot Coupang
Coupang is a South Korean e-commerce platform that offers a wide range of products and services to its customers. The company's online marketplace provides an extensive selection of items across various categories, including electronics, home goods, fashion, beauty products, groceries, and more. Customers can browse and purchase these products through the Coupang website or mobile app.

One of the key services offered by Coupang is its rapid delivery system, known as Rocket Delivery. This service ensures that many products are delivered quickly, often by the next day, enhancing the convenience for shoppers. Additionally, Coupang offers a subscription-based program called Rocket Wow, which provides benefits such as free shipping and returns, along with other exclusive deals and discounts.

Coupang also has its own private label products, offering competitively priced goods under its brand. These products range from consumer electronics to household essentials and are designed to provide value to customers.

For those interested in fresh food and grocery items, Coupang operates a service called Rocket Fresh, which delivers perishable goods with the promise of maintaining quality and freshness.

The company has also ventured into the video streaming market with Coupang Play, providing a selection of movies, TV shows, and original content to its subscribers.

Coupang's user-friendly interface, customer service, and easy return policies are structured to facilitate a seamless shopping experience. The platform continues to expand its offerings and services to cater to the evolving needs of its customer base.
How to file a complaint about Coupang?

Here is the guide on how to file a complaint or review about Coupang on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging in to your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Coupang in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Coupang. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Coupang on ComplaintsBoard.com.

Ratings on other review websites
Trustpilot
Trustpilot
3.1
4 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. Coupang Contacts

  2. Coupang emails
  3. Coupang social media
  4. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 25, 2024
Coupang Category
Coupang is ranked 234 among 299 companies in the Retail and Online Shopping category
#232 By The Sword, Inc. By The Sword, Inc. #233 Custom Freaks Custom Freaks #234 Coupang Coupang #235 1MiniMe 1MiniMe #236 ValuePetSupplies ValuePetSupplies
Coupang Alternatives
ClockParts.com 6 reviews Dave & Adam's Card World 1 review Just A Closet 1 review Columbia Sportswear 11 reviews Utopia Shop 1 review

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.