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Courts Singapore

Courts Singapore review: Customers hotline operators

P
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10:43 pm EST
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Im very disappointed with your customer hotline

In past one and half week I have calling them non stop asking them when is my aircon motor wil be repaired. Last friday at 1208pm your operator (I didnt get the name) told me that on tue they will come and will call me on monday to confirm the timing.

Today I call them and ask them what is update status and ask them why they is no call from your side.. As meniton operator christian said that we tried call you but no available. I told her no I was at home all day which number u called.. She called my old number. I ask her why are you calling my old number I alrdy updated and given to you why r u still calling my old number. She unable to give me reason and she scheduled my aircon repair on thurs I told its be more then a wk cnt u slot in tomorrow she cnt full.

I am really verybdisappointed on your courts services seriously very disappointed. At she could make a arrangements tomorrow I much bit happier but there no help from your side

Jan 15, 2019 7:51 pm EST
Courts Singapore customer support contacts
Address

50 Tampines North Drive 2, Singapore, 528766, SG

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Dear Prasana Samugam,

Thank you for contacting Courts.

We sincerely apologise for the unpleasant experience you have with us recently. We would like to assist you on this matter, please provide us your 12 digit tax invoice number.

We look forward to your response.

Best Regards,
Arlene
Customer Service Specialist

COURTS (Singapore) Pte Ltd
(a subsidiary of COURTS Asia Limited)
50 Tampines North Drive 2, Singapore 528766
www.courts.com.sg
Jan 16, 2019 11:10 pm EST
Courts Singapore customer support contacts
Address

50 Tampines North Drive 2, Singapore, 528766, SG

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Dear Prasana Samugam,

Good day to you.

We would like to follow up on your tax invoice number in order to assist you further.

We shall be waiting for your reply.

Best Regards,
Arlene
Customer Service Specialist

COURTS (Singapore) Pte Ltd
(a subsidiary of COURTS Asia Limited)
50 Tampines North Drive 2, Singapore 528766
www.courts.com.sg
Jan 22, 2019 1:32 am EST
Courts Singapore customer support contacts
Address

50 Tampines North Drive 2, Singapore, 528766, SG

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Dear Prasana Samugam,

We would love to assist you on your concern however we did not receive any update.
Should you have any further enquiries, do not hesitate to contact us. Thank you

Best Regards,
Jay
Customer Service Executive

COURTS (Singapore) Pte Ltd
(a subsidiary of COURTS Asia Limited)
50 Tampines North Drive 2, Singapore 528766
www.courts.com.sg
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The complaint has been investigated and resolved to the customer’s satisfaction.

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  1. Courts Singapore Contacts

  2. Courts Singapore phone numbers
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    50 Tampines North Drive 2, Singapore, 528766, Singapore
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