Creation Entertainment’s earns a 1.0-star rating from 4 reviews, showing that the majority of event attendees are dissatisfied with convention experiences.
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not worth the money
Your best bet is to just pay for any pic or autographs you then leave, the sellers are basically non-existent, the staff is rude and has no respect for people that pay 100's of dollars to come and see the people they want. No one tells you the exact rules for photos or autographs and how many you can get, when you photos they last all of 10 seconds which isnt worth the 100's of dollars we spend to see our favorites
Desired outcome: have some respect for the people who pay 100's of dollars to meet the people they care about
Getting a refund for cancellation of celes auto and photo op
I was registered for The Vampire Diaries Con in October of last year in Chicago. I paid for have paid for photo op and autographs cancelled when the celebs cancelled I was told that I would be refunded for those. I received a refund for one autograph but nothing else. I am owed 120.00 for the photo op with Ian Somerhalder and 80 for the auto with Ian. I have been texting and getting no response. This is money I need for Christmas. I foolishly did request another photo op with Ian for next year and paid for it, I hope I am not out that money as well. PLEASE RESPOND.
Desired outcome: Refund of 200.00
Refund policy
I purchased tickets from this company in March 2021 to attend their Vampire Diaries Convention in Chicago for my childs birthday. My child now has developed health issues and is not medically cleared to travel and we live over 11 hours away by car. I have medical documentation showing my child cannot travel but the company refuses to give a refund or even transfer my tickets to be used at another convention next year. They are hiding behind their no refund policy with no regard to their customer and extenuating circumstances. I am now out over $1, 000 and have never been more disgusted by a company in my entire life.
Desired outcome: Transfer of tickets to another event or a refund
Is Creation Entertainment Legit?
Creation Entertainment earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Creation Entertainment has claimed the domain name for creationent.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Creationent.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Creationent.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Creation Entertainment have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Creation Entertainment and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Unethical behaviour
Other fans should be warned so they don't lose their life savings. I was scammed out of $6, 600 by David Alpay (he has been in 3 Hallmark Movies and The Vampire Diaries) and Creation Entertainment who runs conventions for people to meet stars of certain shows. They had a live auction at their convention, and they were very deceitful.
Creation Entertainment already admitted that "a friend" of mine had told them that I was willing to pay anything for this auction. A girl (Tierney H.) who had /has a go fund me page, never met David Alpay before this con and had a Creation Entertainment employee with her for the entire weekend ran the bid up thousands and thousands of dollars and then immediately was given a free private meet and greet with David Alpay. Free meet and greet for her and her daughter. This auction was supposed to be the one and only prize and 2nd place was given an even better prize for free. They claim it wasn't a second prize. I now believe maybe it wasn't a second prize but a payoff for her running the bid up for them. They had the motive to do this because someone told them that I would pay anything also because I have spent a lot of money with them previously. They knew this was the perfect time to take advantage of me and get a ton of money. This company and actor are very shady, greedy and unethical.
Pretty obvious what happened. Of course, I didn't find all of this out until later. Creation did admit that a "friend of mine" told them I was going to pay whatever it took. I had previously spent a lot of money with them, so it was the perfect storm in the making. Of course, companies and actors get away these kind of scams. I admit I was very stupid in falling for this scam. I should have known something wasn't right with this. If I would have been thinking straight, then maybe I would have realized that no one was going to pay that amount for him especially someone who had never met him before this.
I believe that others should know the shady things that happen so no one else gets taken advantage by someone who uses their power and influence to scam fans. Let people know so they can fully think about things before just jumping in and finding out later that they were taken advantage of.
I regret ever going to a Creation Entertainment Convention, meeting Mr. David Alpay and letting myself become a victim to this scam. I never want anyone else to fall into this trap. Everyone needs to be warned and know to be careful and attention to anything that doesn't seem right.
Creation Entertainment Reviews 0
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Overview of Creation Entertainment complaint handling
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Creation Entertainment Contacts
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Creation Entertainment emailscustomer.service@creationent.com100%Confidence score: 100%Supportleticia.serafin@creationent.com99%Confidence score: 99%monica@creationent.com98%Confidence score: 98%adam@creationent.com97%Confidence score: 97%asponsor@creationent.com95%Confidence score: 95%gary@creationent.com94%Confidence score: 94%sharon@creationent.com90%Confidence score: 90%
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Creation Entertainment address217 S. Kenwood Street, Glendale, California, 91205, United States
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Creation Entertainment social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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