CTOption’s earns a 1.0-star rating from 6 reviews, showing that the majority of traders are dissatisfied with trading platform and services.
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Stole my money
CToption brokers (Charles Bonet and Edward Paper) advised me (Tim Mlenzana) to deposit $10, 000 during the month of March and April 2017, and I did deposit the money. Then the two CToption brokers promised me that I will get a monthly profit of $2500, it was during June/July 2018 when telling me that. Two weeks later Edward told me that my profits are $21, 000, but he wanted to build a strong balance before he can give me the said monthly profit. Two weeks later he told me that all my money has been lost and he wanted some more money from me and I couldn't deposit any more money. After that both brokers disappeared and CToption was not contactable anymore. (As we speak now, I don't even have a cent, I will appreciate if you could help me out).
CTOption not allowing us to withdraw our funds
Complaint Summary:
CTOption is not allowing us to withdraw our funds, our account manager disappeared, sent many correspondences to CTOption but no live person getting back to us, no one responding to our withdrawal requests, they email the withdrawal confirmation every time we submit the withdrawal requests, someone behind the scene reading the emails but no one executing it. Please help. Attached are the documents needed for the complaint, If you need more info we can provide them as well.
Following is the info of our account manager and the CTOption:
Eliot Yorg
Senior Financial Advisor
Website: www.ctoption.com
Phone Number: [protected]
Extension: 407
E-Mail: [protected]@ctoption.com
CTOption Customer Care Service
InfiniCore Ltd.
2 Woodberry Grove, Finchley
London
England, Greater London
United Kingdom - N120DR
Customer service +[protected]
Charles Bonnet (US contact by Eliot in Merri Lync) [protected]
Have not heard from you regarding the case.
Lots of traders all over are having this same problem, I recommend hiring a solution professional that's how I got my investment back from those crooks. unfortunately writing negative reviews online didn't make them give me my money back. christiehartwich56(at)gmail(dot)com
Scam
Opened the account back in Jan 18, 2017, now have $39, 411 in the account. Trying to get some withdrawal, the account manager Mr Eliot Yorg is not returning my emails/calls, tried all their customer service numbers who said they don't have any direct access to my account manager, only thing they can do to email or leave a message for him to call me back. I tried his Skype number many times with no result.
Can you please help to get my money back?
I made deposit of $10, 000 into this broker on 1st December, then I got a call from the account manager telling me about my account and the bonuses I could get if I put in more money...he was really good at convincing (maybe he brainwashed me ) I later put $86, 000 in total.
Then I sent all of my verification documents such as proof of address, ID and Bank card detail (I sent without CCV) and Declaration form . Also I received lots of emails from them about verification and activation and etc.
During first 3 days which my account was funded and was ready to start; they called me many time to re-invest and increase my amount and I refused cos they got too pushy about it. I figured something was seeing wrong when i requested for a withdrawal and was told I had to reach a deposit target before I can make withdrawals.
So I couldn't trust them as they changed their word and I asked adviser I want to close my account as my account is verified and it's ready. I already tole him which I can't put more money and now I change my mined and I want to withdraw my money and close my account.
I send lots of email, chat, request, text, call and etc and asked them to call me and explain but nobody answer and reply to me even through email (Used to be emailed straightaway) Now I want to withdraw all of my money but I can't go through my account. THEY NEVER CAME BACK TO ME. TEL, ADDRESS AND COMPANY AND ALL ARE SCAM.
Until I was introduced to the guys at "OPTIONSREFUND, COM" they helped me get my money back from these rippers after a long while...I owe my life to them right now. not everybody there would be fortunate to find a trusted recovery expert .
NB : Do not trade Binary Options
Trading with ctoptions has been a nightmare for me but with the help of recovery expert i would be able to recover my money, happy to share my experience, you can reach out to me via pliendante47_gmail_com
Despite there are discrete ways of recovering losses from binary options, but most people who claim will get back your lost money are also scams. I've been dealing with winmychargeback for a year now with little or nothing to show for it. Only recently I was contacted by an organized team of recovery experts that was interested in getting my money back for a mere sum and they made it happen in just a week...you can do the same with your losses by his contact Coin-recovery@mail.com
There's no point in having the best binary options strategy if the broker you are working with is not carefully regulated.
I got scammed by ctoptions, losing $45, 700, I tried every legal means but all went to nothing, just ended up spending money on unnecessary fees.
I ended up having to hire king-wizard(at)programmer(dot)net
He had my money returned in 4 days.
You should reach out to him if you've been scammed and seeking to have the worth of your Binary Option investment returned. It was really depressing for me initially when I found out I had been scammed so I know the feeling.
Hello Simon,
I am in the same boat for 30K...with C.T. option...How did you get it back...?
Is CTOption Legit?
CTOption earns a trustworthiness rating of 11%
Not worth the risk. Protect yourself and your money by staying away from CTOption.
With only 0% of 0 complaints being resolved, CTOption slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.
The website belonging to CTOption has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
We conducted a search on social media and found several negative reviews related to CTOption. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- Ctoption.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Scam
Don't ever invest with this broker i am not talking about investing i telling a story of stealing . Begin of the story one of my friend told me about ct-option and he showed me the winning trades and they have good replicator then i received a call from Alaa Karam and he told me that they are licensed company in London and he told me you can make withdrawal anytime and he explained everything about the company then i i deposited 2000$ and after a while he called me at this time everyday and always reply on my messages in Skype and he give me 2 sessions for free with my account i started my first session with Lebanese guy called tony living in united states and i opened another account for my wife and my mother every one with 2000$ so total i had deposited is 6000$ he give me bonus 200$ and they opened trades and they lost from my account 300+400=700$ and they told me before i open my account that the trades they open for me is secured so they give me the lost money as a bonus and it was going fine i withdrawal 400$ before i open the other accounts in the beginning they canceled the withdrawal and then i called Alaa he said that they cancel the withdrawal cause i am your account manager so i have to confirm it then he confirmed this withdrawal and after i opened the 2 accounts and after about 1 month they was making a 100% bonus so i opened another account with my name he told me its good for the bonus you can learn to trade on this account i invested another 2100$ so total i had invested is 8100$ one day i read a review on internet that they are scam and my account manager wasn't answering my calls so i made a withdrawal on my accounts so what they did is canceling my withdrawal and removing it from the system and opening for me trades on this account although i was taking screenshots before they do this so i had to wait until this trades closes after calls and e-mails with no reply another one called me he is name is Hossam Haddad he told me sorry you can't withdrawal money now cause if you want to withdrawal money the free balance have to be 10 times the withdrawal you want to make so if you want to withdraw 400$ you can deposit 4000$ and after this call when i told them that you are thief's and this stuff no calls and replies from may 2015 and there is screen shots for all what i said you can contact me to send the evidence on what i am saying and i opened my account this month i found that they take dormant fee 50$ every month on my account and the available balance is 171$ and they lost my money in another account although i didn't open this accounts for more that 7 months and another account have 1038.96$ so i just wanted to show how they work for any evidence of mails or screenshots i have everything contact me i make withdrawals on my accounts they just leave it pending and after a while they remove it if you need more evidence just rely or contact me Note: 1-all my documents is approved in all the accounts 2-Every word i said i have evidence from my electronic bank and e-mail and screenshot
I have invested about $27000 and was promised to increase my finances. All was well until a 6 weeks ago, I was unable to log into my account. Tried contacting the broker with no avail, used their customer support still nothing. Emails sent to broker with no response. I done a claim under visa chargeback but it didn’t work for me, I was disappointed and in debt for a while until I came across binaryoptionassetrecovery (, com. I was lucky to find this company who helped me. Feel free to make inquiries with them regarding your issues, its free!
i was a victim of binary option scam, traded with 72option and was able to start with a 200pounds investment and then i emptied my credit and debit card all in hopes of getting better return.
After trying to withdraw some funds from my trading account i could tell something was wrong so i tried charge back but they kept giving me stories. Finally i stumbled across this company calagarysecurity dot org, they did what i never believed in, firstly i had doubts on how they were going to get my investment back but trust me i got about 80% back.
The manager avoids me all the time
The company www.ctoption.com hasn’t wired my money back. I spoke with the manager, who said that they would return my money and when I came to the bank, the agent said that he didn’t see this sum and he could do nothing about it. I again started to call to the manager, but I have a feeling that this man avoided me. All his employees said that he was busy, away etc. I need to solve this problem, because I need my money as soon as possible.
I haven't received any help from them
I had an account on the website of the company CTOption.com. Something happened with my account and when I tried to return money, the rep only diddle-daddle and promised to provide some fake help. Blah-blah, but nothing happened. I was really disappointed and angry, but I have no idea how to get money back. The worst company ever, so avoid these ### and post comments about your experience with them.
I deposited $25, 000 into the CTOption account, the account manager is Eliot Yorg from England, the account value is now $40, 000, he refunded me only $3500, now I can't get hold of him and no one from the Company is getting back to me. They are con artist. What can I do?
Hello. Ctoption dont pay me money. I'm wait more one 3 weeks. Whey add me bonus, after my withdraw reqest and Im don ask bonus.
Now my manager, mail support and another mail george, complaints ets. dont answer to me,
Mr Cusav, Please send me your CToption account details so I can check it out. In case of our mistake, we will refund your money.
with respect,
Patrick Henderson
patrickh@ctoption.com
I have used CToption for about 4 months. They have always been very keen on client service, answering questions that I have very quickly. I used their social trading for few weeks, however, now trading following my own strategy.
'Something happened with your account' ? What Exactly happened ? why haven't you shared any proof here? Why you're making Fake complaints against a broker? No account number, no trade history, no transaction details, no proof, no screenshot, and You came here to make complatins ? ha ha You made my day dear
While opting for CToption bonus traders should read the terms and condition very carefully before availing the bonus. Traders have to trade up to certain trading limit before applying for withdrawal. However, I had no problem with their bonuses and I successfully withdrawn enough profits since joining them.
I've been trading CToption for a month. I have done a bonus turnover. Withdraw the money and profit. No withdrawals problems, support is great, outstanding or maybe my account manager is so good ;-).
I deposited $5, 000 to become an Executive Member. They have excellent service and I was happy with them on all levels. Withdrawing was easy and fast. I would definitely do business with them again.
I have been trading at CToption for 3 months and I have also done a bonus turnover. They do have a good number of assets to choose from. Good web-based platform, worked well on both Chrome and Firefox but Chrome seems a little slower. Successful withdrawal 2 times with no fees via webmoney wallet and the request was processed in 2-4 days (not remember exactly)
Never have any problem with them. Support is always up to standard and I love their stock forex combination. Somehow, I’m just doing better with this kind of trading when you need to compare two financial instrument.
CTOption Reviews 0
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Overview of CTOption complaint handling
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CTOption Contacts
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CTOption phone numbers+44 203 519 2322+44 203 519 2322Click up if you have successfully reached CTOption by calling +44 203 519 2322 phone number 1 1 users reported that they have successfully reached CTOption by calling +44 203 519 2322 phone number Click down if you have unsuccessfully reached CTOption by calling +44 203 519 2322 phone number 0 0 users reported that they have UNsuccessfully reached CTOption by calling +44 203 519 2322 phone number
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CTOption address2 Woodberry Grove, Finchley, London, England, Greater London, N120DR, United Kingdom
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CTOption social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Wow this is really sad and disheartening!
I too have been a victim to these Unregulated brokers but I was able to get my money back thanks to my Legal team! The legal route is your best alternative
For any questions you can mail me
gregsimon231@outlook.com
I lost the sum of $40, 000 to VIPBinary, a scam binary options broker that stocked my trading capital for over four months and denied me access to my trading account.Until recently, I got introduced to a binary options funds recovery expert and I was able to recover all my funds.Do contact him via drewcamdenfundsrecovery@gmail.com to recover your money from binary options scam, forex scam, dating scams and other internet scams.