14th Jan I purchased a dishwasher on the 14th Jan 2024 paid additional £30.00 installation fee and this was fitted on the 21st Jan 2024
After the engineer had fitted this he left and none of my other appliances were working within my kitchen.
The dishwasher was not correctly fitted as water was coming out of pipe under sink as safety clip had not been applied. I had no oven, lights washing machine.,
15th Jan. I contacted Curry's on Mon 15th Jan and they gave me a date of 21st Jan for another engineer to visit the property
21st Jan. Engineer came out on 21st and stated they would get another person out to have a look at the situation
24th Jan Engineer came out and stated that washing machine plug had been put into my lights under sink, which he felt had tripped the system. He stated he would raise a fact finding and report this to the appropriate person they would get back to me.
I have contacted Curry's numerous occasions who have promised to get back to me, as yet they have not. I have had to purchase a new oven and get this installed and continue to be without lights in my kitchen, which is a health and safety aspect for myself
Claimed loss: The cost of a new oven £149. 00 +£30 00 installation fee for another electrician
Desired outcome: I would like my lights within my kick boards and main light to fixed. Also to be refunded for oven + installationI would appreciate a response to this complaint with a desired outcome.
Confidential Information Hidden: This section contains confidential information visible to verified Currys representatives only. If you are affiliated with Currys, please claim your business to access these details.