Menu
For Business Write a review File a complaint
Currys

Currys review: Samsung TV

A
Author of the review
12:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I would like to complain about my Samsung television which broke down last week. While watching the BBC iplayer the screen froze and then failed to show any image despite all efforts. I contacted Curry's by phone and was directed to Samsung who informed me that my television was out of warranty. They offered me a significant discount if I purchased a new TV through them but had my concerns, so I bought a new JVC television from Currys, but missed out on the 25% discount.

I am concerned that this product is less than 2 years old (receipt attached), and I see that case law suggests that an average life expectancy of a television should be 5 years but typically last for 8-11 years or 50000 hours of use. I see that there have been successful claims through the small courts for very similar cases in the past.

I believe that I am due some recompense for the unusually short life span which my product lasted, and I would be grateful if you could consider a proportionate offer of compensation to save me taking further action.

Claimed loss: 60% product cost

Desired outcome: Early resolutio

View 0 more photos
0 comments
Add a comment

More Currys reviews & complaints

Currys - Coverplan 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Currys - Avoid at all costs! 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Currys - Faulty goods 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Currys - Scam charges 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Currys Contacts

  2. Currys phone numbers
    +44 344 561 1234
    +44 344 561 1234
    Click up if you have successfully reached Currys by calling +44 344 561 1234 phone number 127 127 users reported that they have successfully reached Currys by calling +44 344 561 1234 phone number Click down if you have unsuccessfully reached Currys by calling +44 344 561 1234 phone number 288 288 users reported that they have UNsuccessfully reached Currys by calling +44 344 561 1234 phone number
    Customer Service
    +44 344 561 0000
    +44 344 561 0000
    Click up if you have successfully reached Currys by calling +44 344 561 0000 phone number 24 24 users reported that they have successfully reached Currys by calling +44 344 561 0000 phone number Click down if you have unsuccessfully reached Currys by calling +44 344 561 0000 phone number 42 42 users reported that they have UNsuccessfully reached Currys by calling +44 344 561 0000 phone number
    Sales
  3. Currys emails
  4. Currys address
    PO BOX 1687, Sheffield, S25YA, United Kingdom
  5. Currys social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024