Cycleplicity
Reviews and Complaints

I needed a cam in a hurry, and I wasn't too worried about the price - I just needed someone who actually had it in stock. Enter Cycleplicity. They claimed to have what I needed, and I ordered it with 2nd day air shipping so I could get it quickly. But here's the kicker - it never showed up. Not even close. I called Cycleplicity to see what was going on, and it turns out they didn't have it after all (come on, guys!). They cancelled my order, which was fine, but then they didn't refund my money right away. I was supposed to see it in my PayPal account within 24-48 hours, but six days went by and I still didn't have my cash.

I tried emailing them to ask what the deal was, but they never responded. That's just professional, guys. Finally, I had to call them again and basically chase them down to get my refund. They said I'd have it tomorrow, but we'll see. If it doesn't come through, I'm blasting this mess on the BBB website and everywhere else I can. I've also seen plenty of other people leaving unhappy comments about Cycleplicity, so I know I'm not the only one with a nightmare story.

I'm seriously hoping Cycleplicity gets its act together. They're either totally disorganized or they're running a scam, and either way, that's not good for the rest of us who are just trying to get the parts we need without a fuss. If they want to stay in business, they need to show some urgency in fixing their mistakes and making things right for their customers.

So, I found Cycleplicity online after doing some research for my Triumph Tiger - I needed Rox risers and, lo and behold, Cycleplicity had them at a great price. I figured, "perfect, no need to search any further." But boy, was I wrong.

The risers that came in the mail were completely wrong - not at all what was pictured or described on their website. After trying to sort things out with customer service, I hit a wall. Same old story, same old run around. I was fed up, but didn't know what to do.

That's when I took matters into my own hands and decided to reach out to Rox directly. After all, they were the ones who made the product - surely they wouldn't want their reputation tarnished by a third-party distributor mishandling orders.

Thankfully, Rox was incredibly helpful. Not only did they send me the right parts I needed, but they also addressed the issue with Cycleplicity on their end. It was a relief to finally have the right parts in hand, even though I was still out the money I had paid to Cycleplicity.

My advice to anyone in a similar situation is simple - contact the manufacturer. Don't be afraid to reach out and ask for help. If enough manufacturers deny Cycleplicity the ability to distribute their products, maybe they'll finally get the message and clean up their act.

Overall, my experience with Cycleplicity was frustrating, but I'm grateful for the support I received from Rox. It's a reminder that there are still companies out there who truly care about their customers and their products.

Wow, I was really disappointed with my experience with cycleplicity.com. I ordered a part for my trail bike, and they sent me the wrong size! Instead of a 5/8, they sent me a 3/4 with 13 teeth instead of the 11 I ordered. Now, I won't even be able to finish my bike this weekend like I planned. It's frustrating because they did ship my order out quickly, but it was the wrong part. When I contacted them about the mistake, they didn't seem to care or know what to do to fix it. They said they have a CYCLEPLICITY FITMENT GUARENTEE, but I don't even know what that means! It's disappointing because I really needed this part, and now I'm not sure if I should even order again. I feel like they didn't take responsibility for their mistake and it's left me frustrated with the whole experience. I also tried sending them a photo of the wrong part they sent me, but they didn't seem interested in seeing it. Overall, I would say to stay away from these guys and take heed of all the negative reviews. I can't even speak to how they handle returns yet, but I'm not hopeful based on my experience so far. It's just sad and frustrating!

Man, let me tell you about my experience with Cycleplicity (cycleplicity.com), it was a total nightmare! I ordered a cobra fuel management system for my Kawasaki Vaquero and boy did they mess it up. The part that came in the mail was the totally wrong one, and when I called to see how they were going to fix it, they were completely unsympathetic.

They told me that I should have checked with the manufacturer beforehand to make sure the part was accurate, which, come on, who does that? Not to mention, they insisted that I should be charged a 15 percent restocking fee of $60, even though I just wanted to swap the part. Like, what kind of customer service is that?

Their return manager, Michael Palacio, was no help either. He straight up told me it was my responsibility and basically implied it was my fault. And when I called back to try and verify a part number, Andrew was just plain rude and unprofessional.

Now, I will say that the one thing they did right was get the incorrect part to me quickly. But let's be real, that's the least they could do since they messed up in the first place.

Honestly, I wouldn't recommend these guys to anyone, and I definitely won't be ordering from them again. They seriously need to take notes from Revzilla on how to treat customers.

So I recently made a purchase on Cycleplicity.com for a tire. I was so excited because I had an 800 mile ride with some pals planned for my birthday weekend. I even sprung for the two day shipping option to make sure I got it in time. Well, turns out things didn't exactly go as planned.

When I called to see when my tire would arrive on Wednesday (two days later), the customer service rep told me they had sent me an email requesting an ID verification since I was shipping to a different address from my billing address. But I never got that email! I sent the ID verification right away and was told it would be here by Friday - the day of my big ride. Whew, crisis averted, right? Wrong.

When Friday rolled around, I still didn't have my tire. I called back and was informed it wouldn't arrive until Monday or Tuesday the following week. And to add insult to injury, they wouldn't refund my two day shipping despite the fact that it clearly didn't make it in two days. Frustrated, I asked if there was any way to review this company and was told I couldn't until my order was completed. That's when I hit my boiling point and became that angry customer.

But the story doesn't end there. A week later, I still hadn't seen the refunded shipping and called again to inquire. Apparently they hadn't even sent it to bookkeeping yet! After another week and a half, I finally saw the money returned to me.

Overall, I can't say I had a great experience with Cycleplicity. The lack of communication about the ID verification and the missed delivery date were both big letdowns. But in the end, at least I did eventually get my refund.

Hey guys, I wanted to share my experience with Cycleplicity (cycleplicity.com) and let you know what a total bummer it was.

Last week I was jazzed to order a Kuryakyn Pro-R Hypercharger Air Cleaner Kit, SKU: KUR-9322 from their website. But, I couldn't even freaking order it through their online portal because of some lame-o pop-up coupon code that kept deleting my item from the cart. What gives, man?!

So, I called them up to complain and the dude on the other end was not exactly sunshine and rainbows. He grumpily told me the code on the website was obsolete and gave me a whole new one. I'm like, ok cool, let's try this. NOPE. Same thing happened again and I had to remind him to give me the discount I was promised in the first place.

Finally, I get an email invoice with my order information and a link to view the order details. Cool, let's see what's up, right? WRONG. It asks me to register but when I try, there's some dumb error message saying I need to enter a different user name. Except there's no place to enter one! Like, come on guys, if you're gonna have a website, make sure it works.

Defeated, I tried the "Check Order" link instead and entered all my billing info. But then...NOTHING. When I hit continue, the page just reloaded and didn't show me anything. What a joke.

Oh and just when you thought it couldn't get any worse - the remove from cart button doesn't even work. Are you freaking kidding me?!

I hope I get what I ordered but honestly, I will NEVER order from Cycleplicity again. Sorry, not sorry.

So, I recently made an order for a snowmobile cart on cycleplicity.com, and boy was I disappointed. At first, I was impressed with how they displayed the entire cart with a detailed description of all its features. But, to make sure I would be getting what I paid for, I called them up to confirm my order. Unfortunately, the person I spoke to was extremely rude and arrogant. He could not find my order number or even the item description I was asking for.

Days after, when the product was finally delivered, it ended up being just a strap and a hook. Can you imagine my shock?! I contacted them right away and they said they would send me an email with an RMA number (which by the way, wasn't free). But wait, there's more - they also told me that I have to pay a 15% restocking fee, and they won't pay for the shipping fee, even when I paid over $17 for shipping for a tiny box! I told them that I want my entire payment back and guess what? They refunded me with just the price of the item.

I am beyond angry and disappointed with this company because they misrepresented the actual product and charged overpriced shipping fees. It's unacceptable, and I plan on contacting the Better Business Bureau and the States Attorney. I don't want anyone else to go through the same crappy experience that I did. It's so frustrating to think that fraudulent businesses like this still exist and it's up to us to take action against them.

I recently had a less than ideal experience with Cycleplicity (cycleplicity.com), and I wanted to share my thoughts. I had ordered Avon Grips AB-283-CH Air Cushion Chrome Throttle Assist from their website, which were advertised to have amazing features like air pockets in the grip body for vibration dampening. The product was meant to include the rubber grips, end caps, and screws, which all seemed great until I received my package.

What I got were only the metal end caps, which was pretty frustrating. I emailed their customer support team, and they responded that the grips were not part of the product, and I should have noticed this in the description. However, I disagree with their statement because the advertisement was deceiving- it seemed that the product included the rubber grips as well.

I asked them to send me the missing rubber grips, and they replied that they would forward the information to their warehouse. However, I kept getting messages from them that the warehouse was still investigating, which made me feel like my order had been put on the back burner.

Ultimately, I did receive the missing rubber grips, which was a relief, but it took a long time to get them. I don't appreciate the way they handled my order and their misleading advertising. They need to be more transparent in their product descriptions, so customers have accurate information before making a purchase.

I'm not sure I would recommend this company to others as I had a bit of a headache with my order. However, if they improve their communication and are transparent with their product descriptions, they could potentially improve their customer experience.

So, I was all excited to order a heated vest from Cycleplicity as I saw on their website that they had it available and I placed my order. Three days later, I get an email that my order has been canceled because the item is out of stock. What in the world, man? The website clearly stated they had 9 of them in stock!

I decided to email them back and ask what happened. The response I received was that the number on the website isn't always accurate, and I should have called to place my order instead of online. What?! Come on, man! I don't always have time to call people, so I placed my order online. When I called, the guy on the phone confirmed that they did have the heated vest in stock and I placed my order over the phone.

A week goes by and I'm thinking my vest should be on its way, but instead, I get an email saying that the item will be shipped from the manufacturer and will take a few more days. Alright, I can wait, no big deal. A week later, I called to figure out what's going on with my order, and the guy says the person who handles that is at lunch and will call me back when he's available. Well, guess what? I got no call or email back.

Time to call Cycleplicity again, so I do, and someone tells me that my order has been canceled because the manufacturer is out of stock. What? That's seems sketchy to me. I mean, Firstgear out of stock, really? I'm still waiting for my refund and can't seem to get any answers from Cycleplicity. It looks like I'll have to dispute the charges with my credit card company, which is frustrating as heck.

Update: It's now been a few months, and I still haven't received my refund. Just the other day, I called again to find out what the heck was happening, and the person on the phone says they can't fill my order because the manufacturer is out of stock. Yeah right, I don't believe that one bit. I think they posted a price lower than the manufacturer's price, and now they can't honor the order without taking a loss. The heated liner was priced at $140.37 when I originally placed my order. Right now, on their website, the same item is listed with 9 in stock and priced at $174.56. And the heat troller remote I paid $90.69 for is now listed as in stock for $122.18.

I asked to speak to a manager, and they transferred me to voicemail. I left a message and still haven't received a call back. The website boasts "Live In-Stock Inventory," but if that were true, they would still have my item in stock, right?! This is just poor business practice, and it's really disappointing.

Hey guys! So, I have some mixed feelings about Cycleplicity (cycleplicity.com). I mean, they DO have great pricing for parts, which is awesome! But my recent experience with them was a bit of a nightmare.

I placed an order with 2 day air shipping on a Tuesday, thinking I would get my parts super fast. Well, 3 days later I still hadn't received a tracking number and my order was still in process according to their website. I was like, "What the heck, man?". So, I called them up and talked to a lady who said my order would be delivered that day (Friday) and she promised to provide me with a tracking number. But, guess what? I didn't get that tracking number. So, I had to call back again and wait on hold for AN HOUR to talk to someone else. This time, I was told the same thing - my order would definitely be here by Friday. Except it didn't arrive.

On Monday morning, I called them again and guess what? ANOTHER HOUR ON HOLD. I talked to someone new and asked where my order was. She said she'd contact the warehouse and email me the tracking number. I also requested a refund for the 2 day air shipping since it obviously didn't happen. The guy I talked to said he'd check into it and call me back. Didn't happen. Later that day, I finally got a tracking number saying that my order had JUST BEEN SHIPPED. Seriously?

I was pissed, so I tried calling them that evening to get my shipping money back, but guess what? AN HOUR ON HOLD AGAIN. The phone eventually hung up because they went outside of business hours. So, I submitted a ticket and waited for someone to contact me. It's been 10 days now and I still haven't heard anything back from them. This is simply unacceptable! The parts finally arrived on Wednesday - NINE days after I placed my order.

I'm not one to leave negative reviews, but I'm beyond frustrated with Cycleplicity. I tried everything to get their attention and nothing worked. It's also really hard to get a hold of them! If I ever need to return anything or if my parts arrived broken or didn't fit, I would be scared to request a return.

So, to sum up, good prices but horrible customer service. I'm hoping that someone from Cycleplicity can reach out to me and make things right.

I recently had a terrible experience with Cycleplicity. I was excited to receive a new Cobra light bar, but to my surprise, the bulb was blown as soon as I opened the package. When I reached out to customer service, their solution was for me to buy another. It was quite frustrating, to say the least. I spoke to 3 different "managers," and each one was ruder than the last.

To make matters worse, I was constantly put on hold for 8-9 minutes at a time. I understand that sometimes it takes a few minutes to get through to the right person, but this was incredibly frustrating. It almost seemed like they were hoping I would hang up or something.

And just when I thought things couldn't get any worse, Cycleplicity had the nerve to send me a buyer survey promising a $5 refund if I filled it out. I never received the refund, and when I tried to follow up on it, customer service was no help at all.

Overall, I cannot recommend Cycleplicity to anyone. They're complete criminals who don't have any business being in business. I'm currently fighting the whole thing through my credit card company, and I hope nobody else has to go through this. Do yourself a favor and don't spend a single penny with this company.

I just had my first go at ordering from Cycleplicity, and while I did get my package on time, I was bummed out to find that they sent me the wrong dang seat. Bummer! So, I decided to give their customer service a call to see if I could get it sorted out. Hoo boy, was that a mistake. I sat on hold for a whopping 48 minutes, listening to the dang prompts telling me that I was "next in line." But after hanging on forever, I never even got to talk to an actual person! Just kept getting transferred from one robot to the next, with longer and longer wait times between them. What a bunch of malarkey!

So, I clicked over to the customer service link on their website and sent them a message that way, and got an automated reply saying that I'd hear back from them within 24 hours. Well, guess what, it's been over 24 hours and all I've gotten so far is a dang survey asking me how I felt about their customer service! Are they joshing me? What gives, Cycleplicity?

All in all, this experience has left me feeling pretty dang frustrated. I mean, I wanted to like these folks, I really did. They had good prices and all that jazz, but if they're gonna leave me hanging like this when something goes wrong, I just don't know if I can trust 'em.

Of course, maybe I just had bad luck this time around. Maybe if I give 'em another shot down the line, things will go better. But right now, all I can say is that I'm not overly impressed with Cycleplicity's customer service skills. Oh well, c'est la vie, I guess.

So, I wanted to share my experience with Cycleplicity. Now, let's be real, I love me some ATVing and I needed a battery for my 1985 Suzuki LT250 EF ATV. I went onto cycleplicity.com and found the battery I thought would fit perfectly in my battery box. But when I got the package and opened it up, I realized that it didn't fit at all in my stock battery box. Shoot.

Before I got all mad and asked for my money back, I decided to do some investigation. I contacted the battery manufacturer and they told me that the battery I bought wasn't even listed as compatible with my ATV! Rider beware, am I right?!

I reached out to Cycleplicity using every channel you can imagine. I mean, email, PayPal messaging, customer service, etc. Gotta say, it's a little whack that it took a while to get a response from them. Eventually, I did get one response from some agent saying they'd look into it. But here's the thing - it's been a few weeks now and I haven't gotten any new responses. What's up with that?

Honestly, I wish that Cycleplicity had been a little more on it with the products they list and give you details on. It's a bummer to not be able to use a product I paid for. And, let's be real, when I have a complaint I want to feel like I'm being heard and not ignored.

At the end of the day, I would have loved to share a better experience using Cycleplicity. But sometimes with these kinds of things, you gotta just roll with the punches and know that some places have more hits than misses.

Alright, so I ordered something from Cycleplicity and let me tell you, I was seriously bummed when I got it. It wasn't what I was expecting at all! So, I figured I'd get in touch with their customer service to see if I could do a return. Problem was, no matter how many times I called, I couldn't get through to anyone! Super frustrating, let me tell you.

Eventually, I called one of their parent companies, Autoplicity, and was finally able to speak with a customer service rep. They told me I had to wait for a return merchandise number, which didn't come until the next day. That's a whole day I had to sit around and wait for an answer! I mean, come on!

Plus, when I originally ordered the thing, I paid $24 extra for expedited shipping. But when it came time to return it, I had to pay for the shipping myself. That was another $24 down the drain! So, all in all, I'm out $48 for something I didn't even use. And on top of that, they hit me with a 10% restocking fee! Seriously, they just put it back on the shelf and charged me for it. That's not right. Needless to say, I won't be buying from Cycleplicity again.

Yo, I gotta tell y'all about my experience with Cycleplicity. So, I ordered some sweet Cobra PT-1000P exhaust tips from 'em back on November 9th and boy, oh boy, has it been a journey.

First off, I gotta say that I still have a pending payment in my Amazon Payments account for the dang order. That shoulda been my first red flag, but I was excited about those tips, ya know? Anyway, when I reached out to Cycleplicity about it, they kept sending me the same email response every time I contacted them. Like, seriously guys, mix it up a bit!

Then, I was told that a customer service manager would contact me, but I haven't heard a peep from 'em. But finally, I got an email from them saying that they were closing my inquiry. Say what?! That's not how you handle things, Cycleplicity.

Thank goodness for Amazon, though. They looked into it from their end and saw the payment. They even told me that Cycleplicity could see it too and that they needed to cancel it for the payment to be removed from my account. Amazon has been great throughout this whole mess.

But honestly, I would not recommend Cycleplicity to anybody, ever! They need to get their act together and start treating their customers with more respect.

Okay, so let me tell you about my experience using cycleplicity.com. First off, their website kind of sucks. It's not super clear whether your order actually went through or not, and I ended up accidentally placing duplicate orders because of it. I didn't even realize until I got an email confirmation telling me that my orders had already been processed.

So of course, I freaked out and immediately emailed and called their customer service department to try and cancel the duplicate orders. But honestly, they were not very helpful. It was a total runaround - they kept telling me they couldn't do anything until the orders had shipped, even though I was trying to cancel them before that happened.

What's worse is that their automated system ended up sending out 5 orders without my consent, and they charged my credit card for all of them! It's been a total pain trying to refuse the shipments and get a refund. And throughout all of this, I got the sense that they really didn't care about the situation or the fact that their e-commerce site was causing so many problems for me.

All in all, I would definitely not recommend using cycleplicity.com. Their website is confusing and their customer service is not very helpful. Save yourself the stress and shop somewhere else.

Wow, let me tell ya, my experience with Cycleplicity was seriously one of the worst ones I've ever had. I ordered a part from their website and when it arrived, it was NOT the part that was pictured! So I called up and spoke with some dude who clearly had no idea how to handle the situation. He straight up told me that I shouldn't trust the pictures on their website because they're just "stock photos"! Like, okay dude, how are we supposed to shop online then?!

Honestly, the lack of integrity from this company is truly disappointing. It's like they don't care about their customers at all. In the end, I ended up losing out on the part I actually needed and it was a complete waste of my time and money. Do yourself and everyone else a favor and steer clear of Cycleplicity. Who knows, maybe one day they'll have to shut down because they're not getting any business and they'll finally realize that they messed up big time. But until then, save yourself the headache and shop elsewhere.

I gotta admit, placing an order with Cycleplicity was a breeze! Got some sweet wheels and tires for a steal of a price - my wallet was happy dancing all night long, yo!

But then, I realized I was actually just ordering the wheels and tires. Not a full-on, cool-dude dolly like I thought. So, I hit up customer service ASAP to cancel my mistake. The lady on the phone said she'd file it down, no sweat.

Imagine my surprise when two days later, a package showed up at my doorstep. It was the order I thought I cancelled! I reached out to Cycleplicity to find out what was going on. They said they were looking into it... and then nothing. For 4 or 5 days! That's just not cool, man.

Eventually, after more emails on my end and some more hemming and hawing on theirs, they finally said I could return the wheels and tires... but at my own cost. That set me back $27. And honestly, that's not cool at all, bud. I had cancelled the order as soon as I realized my mistake - I shouldn't have had to pay for shipping when Cycleplicity was the one who screwed up. They should reimburse me for that, no questions asked.

All in all, I'm not super impressed with Cycleplicity. Sure, they had a sweet deal, but the customer service left a lot to be desired. It's just common courtesy to make things right when you're in the wrong, ya know? So, while I might shop with them again if the price is right, I'm definitely not gonna be blowin' smoke up their tailpipes or anything. Thanks but no thanks, Cycleplicity.

John Rizzicone, out.

Yo, so I was checking out Cycleplicity (cycleplicity.com) and I gotta say the price was pretty sick, but I was kinda bummed they didn't offer free shipping. Like, I get it, they gotta make their money, but still. I didn't have all day to search for the same item with free shipping, you feel me?

Honestly, if they had offered free shipping, I would have been all about adding Cycleplicity to my "frequent shopper list". But then I called to ask about shipping and the customer service rep was a total jerk about it. Like, what's up with that?

I'm not gonna lie, I'm kinda tight on time right now, so I just went ahead and got the item from Cycleplicity. But if I had more time, I would have found it somewhere else for cheaper AND with free shipping. But whatever, at least Cycleplicity had it in stock.

Anyway, good luck to Cycleplicity and their $8 ground shipping. Maybe one day they'll make it big enough to join the Fortune 500 lineup. But they gotta work on that customer service first.

I gotta be real with y'all, Cycleplicity had me seeing red. I'm shook that they're still in business 'cause they couldn't get my order right to save their life. I put in my order before Thanksgiving and it took them WEEKS to get it to me. By the time it finally showed up, it was just two weeks before Christmas and they'd sent me the wrong thing! Now I've gotta go through a whole lotta rigmarole to get it shipped back so I can get what I actually ordered. I'm hopin' it'll get here by Valentine's Day, but who knows?

Now, Cycleplicity does have some pretty decent prices, but if they're gonna make you wait a whole dang month before they send you anything, is it even worth it? I'd rather pay a little bit extra elsewhere and actually get my stuff in 3-5 days. So if you're thinkin' about placing an order with Cycleplicity, I'd say think twice and read this review first. Trust me, I learned the hard way, and I'm tryin' to save you the same headache.

Ordered Backup driver backrest from image for BMW K1600. Received passenger backrest. Contacted company by email. No reply for 1 week then promise to have rep contact me in 24 hours. Never happened. Contacted 2 more times with same result. Eventually got email response with extreme return conditions and tight window with no exchange option. NEVER heard from rep. Still waiting goingvon a month.

Ordered some Cobra PT-1000P exhaust tips from them on November 9th. I still have a pending payment in my Amazon Payments account for the order. Cyleplicity has no record of an order, sends me the same email response every time I contact them, was told a customer service manager would contact me and I haven't heard a word from them, just received an email stating that they were closing my inquiry. Amazon has been great, they looked into it from their end, can see the payment, Amazon says the Cycleplicity can see the payment and that they need to cancel it for the payment to be removed from my account. I would not recommend Cycleplicity to anybody, ever! All I want is for Cycleplicity to cancel the payment, which Amazon says they can see, so it will be removed from my Amazon Payments account.

I bought brakes from the company www.cycleplicity.com. Total rip off. I received empty box from them, but the seller didn’t believe me and started to argue with me. He told me a lot of unpleasant and accused me. He told that I wanted money and brakes at the same time. Also he told me that I tried to scam them. It was lie. They are liars and scammers, so be careful and better avoid them. As well as post comments about your experience with them.

I ordered engine from the company www.cycleplicity.com. I was really disappointed, ‘coz this company didn’t provide any real services. They charged me really fast, but after that I didn’t get any confirmation info, no updates, nothing. I sent them emails and after several days they replied and promised to check the status of the order and etc. the company is real scam, so better don’t buy from them.

I placed the order on the website www.cycleplicity.com, but the seller mixed orders and provided completely different thing. I called them three times and they finally agreed to change it. After that I waited 2 weeks for the response from this seller. The customer services are really horrible, and I still haven’t received my order. So be careful if you use this website or leave comments if you have horrible experience with this seller.

I ordered motorcycle tires from the website www.cycleplicity.com. The seller delivered it on time, but it wasn’t the same tires that I ordered. I called the customer services twice, and they unwillingly decided to change the tires. It took 2 weeks, before someone from this company contacted me again and told that my ordered tires were out of stock. They didn’t offer me any solutions, and when I asked for refund, the seller was negatively-spirited. I’m still waiting for my money, but I won’t recommend this company. Worst services ever.