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CB Residential Sales DAMAC Properties 8% guaranteed return 5 fo unit arta/25/2516
DAMAC Properties

DAMAC Properties review: 8% guaranteed return 5 fo unit arta/25/2516

C
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5:57 pm EDT
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This is the third attempt to get my Guaranteed RETURN 5 for my unit ARTA/25/2516.

Replying to my former compliant posted on October 11, 2023, the DAMAC Properties Financial Department informed me that:

- 5th payout is due on Dec.2023 (RETURN 5)

- 6th payout is due on 15 June, 2024 (RETURN 6)

so, you said that it will be 6 months between RETURN 5 and RETURN 6, which is correct payment interval, according to UMA.

Please take a look on attached SOA, 20 February, 2023. You'll see: NET RETURN 4 (01 July 2022 – 30 December 2022) is having Document Date: 31 January 2023

Now, please explain to me why you skipped 6 months and you put a big gap of 12 months, instead of only 6, between RETURN 4 and RETURN 5 due date.

I am asking you to correct your decision. The RETURN 5 (01 January, 2023 – 30 June, 2023) had to be Documented 6 months after RETURN 4, on 31 July, 2023, the latest.

I'm telling you again: YOU ARE LATE!

I I'm wrong, please explain in writing this matter to me, in accordance with UMA ARTA/25/2516 and RADISSON PROMOTION provisions.

Honestly, I'm disappointed and already tired and, again, I hope that my today compliance will reach the attention of a high level DAMAC Property Management person.

Oct 18, 2023 6:14 am EDT
DAMAC Properties customer support contacts
Address

501, 5th Floor, Al Moosa Tower 2, Sheikh Zayed Road, Dubai, AE

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Hi Chirea,

This is clearly not the experience we intended you to have, and regret the disappointment. We have escalated the same to the respective team, and they will connect with you to address it on priority.

Regards,

Team DAMAC
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  3. DAMAC Properties emails
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    501, 5th Floor, Al Moosa Tower 2, Sheikh Zayed Road, Dubai, United Arab Emirates
  5. DAMAC Properties social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024