This is the third attempt to get my Guaranteed RETURN 5 for my unit ARTA/25/2516.
Replying to my former compliant posted on October 11, 2023, the DAMAC Properties Financial Department informed me that:
- 5th payout is due on Dec.2023 (RETURN 5)
- 6th payout is due on 15 June, 2024 (RETURN 6)
so, you said that it will be 6 months between RETURN 5 and RETURN 6, which is correct payment interval, according to UMA.
Please take a look on attached SOA, 20 February, 2023. You'll see: NET RETURN 4 (01 July 2022 – 30 December 2022) is having Document Date: 31 January 2023
Now, please explain to me why you skipped 6 months and you put a big gap of 12 months, instead of only 6, between RETURN 4 and RETURN 5 due date.
I am asking you to correct your decision. The RETURN 5 (01 January, 2023 – 30 June, 2023) had to be Documented 6 months after RETURN 4, on 31 July, 2023, the latest.
I'm telling you again: YOU ARE LATE!
I I'm wrong, please explain in writing this matter to me, in accordance with UMA ARTA/25/2516 and RADISSON PROMOTION provisions.
Honestly, I'm disappointed and already tired and, again, I hope that my today compliance will reach the attention of a high level DAMAC Property Management person.
This complaint has been resolved automatically due to user's inactivity.