HomeStarSearch.com’s earns a 2.2-star rating from 7 reviews, showing that the majority of home renters are somewhat dissatisfied with rental search experience.
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The website continues to charge me for the subscription
My family searched for the new home through the website www.homestarsearch.com. We paid for the 10 days trial and searched for new flats and houses, but the website didn’t have a big choice. We cancelled the trial and thought that all charges would stop, but it was scam. They continued to take money from after I cancelled the subscription. All emails to the customer services were useless.
They took money for the membership, but I haven't agreed to it
I have used the website www.homestarsearch.com only once, but I haven’t agreed to their membership. I was really upset, when I have noticed that they started to take money from me. They took money from me every month. The price was about $13 and they took large sum from me already. Total fraud. I emailed them and asked to stop these charges, but they didn’t react. Please, advise me how to stop them!
Fraudly charge my bank account
Looked at there website did a 1.95 to see if what we were looking for in homes showed up. Website worthless. Cancelled it same day... they charged my bank over 55.00 for something we cancelled 10 days later . Because we could not give them a cancellation number refused reinbursement. Money making thing for this company. Don't be fooled. Theft is what I call it.
Is HomeStarSearch.com Legit?
HomeStarSearch.com earns a trustworthiness rating of 80%
Reliable, but always remember to protect your data.
We found clear and detailed contact information for HomeStarSearch.com. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Homestarsearch.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- HomeStarSearch.com has been found to only resolve 28% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
- Homestarsearch.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The homestarsearch.com may offer a niche product or service that is only of interest to a smaller audience.
- If you purchased a website from HomeStarSearch.com that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
REFUND THE MONEY
http://www.homestarsearch.com/FAQs this place is a joke never found a house and cancelled my account in same daybut was stil charged $58.94 told me my credidt card capital one would have to get the money back for me but refused my refund and wont return my calls
This site WWW.HOMESTAR search.com is a company theft site which fool the customers and steal theirs money.
problems canceling trial
I signed up with a 10 day trial with Home Star Search. When logging onto the website, I notice there was a lot of false information. The homeowner contact numbers were all wrong or disconnected. When I do get someone on the phone they tell me I have the wrong number, or that they property is not for sale or rent, and have no idea what I am talking about. The website was useless and a waste of money. When I cancel my trial membership before the time limit, I later found out that they charge me anyway. I called customer service to ask questions and to try to get my money back, they lied and said they had no record of me canceling my trial, and I was told I could not get my money back. Customer service and support manager was very rude and disrespectful and hung up many times in my face. I think Home Star Search is a big scam, they mislead people with false information to get there credit card number then take there money and provide no service at all. They are listed under CreigList. PLEASE DO NOT ENROLL WITH THIS SCAM, PLS BE CAREFUL, because if you do you will regret it, I sure did.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am having the same problem they won't answer phone they are useless and won't allow cancel and won't allow you into your account to cancel it is a major headache please save yourself the trauma
The original $5.98 plus $ 1.00 was withdrawn from my bank account twice and every time I try to get a hold of them there busy or hang up on me. Not a very good practice for a business I would say. I'm asking that my monies be returned to my account asap other wise I will need to take further actions
They are a huge scam! I have called them several times trying to get my membership cancelled. They assure me it is cancelled then charge my card...AGAIN! they charged $59.94 to my cc 2x in October, then again in November & December. I am having to cancel my bank account because they can't get their sh*#%^&*# together and do their job. DO NOT CALL OR EMAIL THIS SCAM GROUP! THEY WILL RIP YOU OFF!
I found a listing on Craigslist in the Phoenix area for a house for RENT. Homestarsearch . com is a scam for sure! They said that they would charge me $19.95 for the first 7 days "ONLY IF I FOUND A RENTAL" and the rental home that I was inquiring about was available and that Homestarsearch does ALL the paperwork and that is WHY they charge the 19.95. Then I logged onto the web site to obtain the address of the rental, and I could not even find it. There were NO RENTALS AVAILABLE! This is a scam, and they totally misrepresent what they do! They try and sell foreclosed houses by providing you with a MLS listing of the foreclosed home that you can get from a realtor for free. Then, they want you to pay $59.95 per month for continuing to view available houses FOR SALE, NOT FOR RENT. I WAS SCAMMED OFF OF Craigslist. I am filing a complaint with Craigslist as well.
Fraudulent Listings on Craigslist
There are so many fraudulent ads, which are only lures for people to pay for a listing service on-line. The scam listings placed by Home Star Search actually outnumber the for-real listings, and this is causing confusion and frustration to those earnestly seeking housing in the L.A. area. SHAME ON CRAIGSLIST FOR ALLOWING THIS!
Taking money from bank acct
This company is listed on Craigslist they only have phone numbers to call for information on property offer you 3 days use for $5.95 and tell you must cancel at the end of the 3 days. I joined on Jan. 28, 2010 and was told that I must cancel by 1/31/2010. On 1/31/2010 there was no one available to cancel as that is Sunday. On the 1st of Feb they had already taken the $39.99 out of my bank account when I called on the as that is when they were finally in and spoke to the customer service dept I told them what had happened and the guy told me I should have cancelled before the 1/30/2010. I said that made no sense since I had 3 days services with them. He never mentioned that they had already taken money out of my bank account on 2/1/2010 for $39.99. This company is a complete ripoff to people who are trying to find a home. All they are doing is taking listings from Craigslist and using them as their own. DO NOT USE THIS COMPANY! /They do not have any address or phone numbers listed just that they are in California.
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not believe anything this company promises. I signed up and within one day I realized the company was complete c*** so I cancelled my membership. I received no confirmation page, instead I got an ad, so I left it at that. I would have printed the confirmation page, as I always do, had I received one. 10 days letter a charge for 58.94 hit my Master Card. I called the customer service number on my statement [protected], and shocker! They could not find record of my cancellation. At first they tried to offer me a $25 gift card and a free year membership. When I refused, they offered me a credit for half of the charge, $29.99, and I refused that as well, but they processed the $29.99 credit anyway.
DO NOT USE HOMESTARSEARCH.COM
OMG looks like I got dooped. Should have checked this site out here first for all the helpful comments before I paid money for 10 day trial. I CAN'T EVEN LOGIN NOW. SAYS ALL INFO INVALID. I TRIED AND TRIED AND TRIED AND JUST CAN'T LOGIN, DON'T KNOW WHY, IF I HAVE PASSWORD OR USERAME WRONG, I DON'T EVEN REMEMER CHOOSING THEM, ANYWAY, SO I HAVE TO CALL AND OF COURSE IT IS THE WEEKEND AND THEY AREN'T OPEN, BUT NOW I FEAR AFTER READING ALL YOUR WARNINGS THAT CALLING MAY NOT HELP MUCH, AND THEN THERE IS THE FACT THAT WE WENT BUY THE HOUSE LISTED RENT TO 0WN AND IT SURE DIDN'T LOOK LIKE THAT WAS THE CASE. I've been dooped, [censored] anyway! THANKS EVERYONE FOR WARNINGS. I'll be sure to cancel and seek refund...
Sharon
I also tried this company for a 10 day trial I went onto cancel it said it was cancelled and I would get a verification e mail I thought nothing more of it until I saw they pulled 54 dollars from my account I tried again to cancel online then called them where it says you can't cancel online I sent a email heard nothing just got off the phone where they conviently have no record of any of my attempts or my email to them. They said they could only refund me 20 dollars! This site is a scam they make it so difficult to cancel
Thanks for all the postings! I'm sorry you all went through so much. I thought the guy was acting weird and mocking my laugh. I will spread the word on craigslist and stuff.
The Homestarsearch.com is fraud and scam web site, because they work with Telemarketer that they offer you wall mart gift card and gas card, they scam me for $3.97 plus and the took my time about 45 min over the phone and telling you this a legit offer as i am the winner of wall mart program / or wall-mart has chosen me as the winner. Last year This web site http://www.swoopo.com/ is a Biding Fraud company, and scam biding company, i am 1 of the victim of this biding web site, " Do not ! put your money to their account if you wanna bid something of their web site, they scammed me for $200.00." never get my money back, no contact nr, just by email. no customer service nr.
I also appreciate your posting. I was waiting on hold while reading your post and I've since hung up. Thanx so much!
Called this company last week but decided not to trust them right away until i did further research. i am grateful for these post. As someone else mentioned I was also told that they are listed with the Better Business Bureau, which after research I found out is true, they just fail to tell people that their Rating is an "F" which means that their business etiquettes are highly questionable and fraudulant. Sorry for all those that were taken by this company.
You may find yourself looking for houses that are not listed for sale or for rent. I'm on the opposite side of this! I am a home owner who had 3 people show up at my house asking if it was for sale, or rent to own. They gave me the name of the web site so I went on and immediately called to have my address removed from the web site. Whether it was entered wrong or there was some mistake somewhere, I didn't appreciate people coming to my house unannounced. I'm not blaming the people that came by, but my address should never have been listed as available. Please do some research before paying money to a web site to find a house.
I found this as I was on the phone with these people signing up. I immediately told the rep "Nevermind, I'll pass, " and hung up. Thank you all for your posts! This could have been quite expensive.
OMG. Sure glad I checked here before calling BACK. Wondered why the guy hung up on me before I could finish my sentence that I was unemployed and ... CLICK. The listing for a 3BDRM in Culver City @ $1225 was WAY too good to be true. I'm not calling back. THANKS to all who shared their stories...
HomeStarSearch.com Reviews 0
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Overview of HomeStarSearch.com complaint handling
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HomeStarSearch.com Contacts
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HomeStarSearch.com phone numbers+1 (888) 262-0830+1 (888) 262-0830Click up if you have successfully reached HomeStarSearch.com by calling +1 (888) 262-0830 phone number 0 0 users reported that they have successfully reached HomeStarSearch.com by calling +1 (888) 262-0830 phone number Click down if you have unsuccessfully reached HomeStarSearch.com by calling +1 (888) 262-0830 phone number 0 0 users reported that they have UNsuccessfully reached HomeStarSearch.com by calling +1 (888) 262-0830 phone numberCustomer Service
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HomeStarSearch.com emailssupport@homestarsearch.com100%Confidence score: 100%Supportsuccess@homestarsearch.com79%Confidence score: 79%
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HomeStarSearch.com address9701 Wilshire Blvd, Suite 1000, Beverly Hills, California, 90212, United States
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HomeStarSearch.com social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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