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I ordered a pizza today 30/03/2023 at 16:11 and as I'm writing here it is 18:35 with no pizza yet,
I called your head office at 18:00 and while being on the phone white the lady who was busy explaining to me my order is out already and it's taking long coz the driver has 5 orders, the driver calls me and asks me if I still want my pizza as he just received my order at 18:10 upon arrival and the pizza only arrived at 18:47
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Your Maponya service sucks and I am never buying debonairs pizza ever again in my life
I ordered pizza around 17:50 even now I am still waiting just imagine I have to wait for 2/3 hours to get pizza that I paid and for and even pay the delivery fee, it's not fair
No one has called me, not even the store or the driver to let me know what is going on, I am so pissed right now, we are going to have load shedding at 8 and buy that time I must be wondering outside hungry looking for my delivery.
I tried calling the store several times with my own airtime and it's not going through
Why does it says delivery ASAP when they will deliver a cold pizza after waiting for 2 hours, it's not my first time complaining and I feel like an idiot because I keep ordering from debonairs😢😢😢😢😢 mxm and don't tell me you will address the matter with the store because if you addressed matters like this we wouldn't be having this kind of problem again
Going through the same issue. Waiting now for almost 3 hours. Can't track the pizza, Can't reach them on the phone.I feel like an absolute idiot for ordering again. Debonairs Maponya sucks.