CB Computer Hardware Dell verification department

Dell review: verification department 50

Danmouns of Kamloops, CA

Apr 20, 2015 6:43 pm EDT

Featured review

You have my drivers license, bcid, MasterCard, bank statements, last years t4, bc services card, MasterCard bill, pay stubs, 4 pieces of mail with my address on them.
You have all of this front and back all scanned. It wasn't enough so I'm unable to purchase from Dell ever. I rent from family I have nothing and no way of getting any of this in my name.

Ø Major Utility Bill (most recent and compete bill with stub portion)
o Hydro
o Gas
o Water
o Cable
o Telephone (Only land line).Cell Phone and Online bills are not accepted.
Ø Valid Home Insurance Policy
Ø Signed Mortgage Document
Ø Rental Agreement accepted for

You have enough of my id's and documents to start a business, take out a loan at a bank, but a vehicle, finance from asus, finance from origin, finance from ncix, finance from tiger direct, purchase a home
Finance from best buy, get credit cards, get lines of credit. You have enough info for all of these things already. So alas I've come to the conclusion that I don't need anything from dell; your verification department
Is an absolute joke and far too strict. You literally have more id and proof of my address than any of the companies I've financed from. There's no excuse for this. Again thank you for your time but I can definitely say
That after my experience with the verification department I will never deal with the headache that is Dell again. I've never in my life been denied time and time again even with a total of 7 government official documents
And id's and endless amounts of mail and other financial things like my line of credit statement and my MasterCard bill all with my address. I'm done with this, if I really want an Alienware I'll go through best buy. But it
Comes down to the fact that I've had enough to the point that I never want to own an Alienware product. If this is how the verification is I can't imagine what the service is like. Have fun going bankrupt Dell. I would
Rather own an HP from 1996 than deal with anymore of your verification ###. And don't you worry I'll be letting anyone I know that's in the market for a computer to stay away from you too. You have enough of my
Private documents already to be a citizen and start a company in Canada or even commit fraud to your hearts content. Enough is enough. I've read a lot of reviews about you and now I truly see that you are in fact the
Worst company on the planet; I hope you guys stick to bankruptcy with just computers because I can't imagine you in any other industry. Actually lets do it; what would you need to sell a tomato? Three pieces of ID a
Passport and a mortgage agreement? Get real.

Cheers,

50 comments

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Poonika

1 comments

Poonika of US

Feb 23, 2011 5:09 pm EST

Beware of rebate offers that never come. I mailed off rebate forms and faxed copies. The faxes sent disappeared -- twice.

No one knows anything about it all the same ol' excuses.

Enlover

1 comments

Enlover of US

Mar 21, 2011 6:47 pm EDT

I purchased a very expensive Dell computer and was told I would have rebates. I did in fact fill out and mail the rebate forms three times and called Dell for help. By the time I got through it was too late -- the rebates had expired!

I feel ripped off.

Anoop S

1 comments

Anoop S of IN

Sep 08, 2011 10:28 am EDT

I ordered my DELL laptop on 21st August 2011. They said that it will be delivered latest by 7th September 2011. I am constantly in touch with dell team through e-mail but they are not providing any satisfactoy answer. Many times they don't even reply. I have still not received my laptop neither dell's reply about the expected date of delivery.

OhWowReally

125 comments

OhWowReally of US

Sep 08, 2011 7:27 pm EDT

Verified customer

Dude, it's a day late. Chill.

vinschamp

1 comments

vinschamp of IN

Feb 28, 2012 12:55 pm EST

Verified customer

i got 15 month subscription but my software is expiring in march and i bought my laptop in between feb and march so please extend my subscription ...my email address is vinschamp@gmail.com ...i will also send you my bill scan copy just send me your email address .and my dell laptop service tag no. is 'h1clxp1' ...please reply

joan lombard

egg harbor twp, US

1 comments

joan lombard of egg harbor twp, US

Jul 31, 2012 2:49 am EDT

i have many issues with this piece of ### company i have a computer 15 months i have issues still not resolve i will continue to fight with u to i die joan lombard 609=335=8395

sarvjeetkumar08

1 comments

sarvjeetkumar08 of IN

Sep 09, 2012 8:32 am EDT

Verified customer

Sarvjeet kumar, lost of mobile, laptop, money and debit card, complain no. 0018425 which is written in NANDANWAN police station.

Debra Feimster

Flint, US

2 comments

Debra Feimster of Flint, US

Dec 07, 2013 11:41 am EST

on 11-30-13
a battery was ordered for my dell- laptop. at this time it was paid for

VESL

San Leandro, US

1 comments

VESL of San Leandro, US

Jan 24, 2015 4:27 pm EST

There is NO support, waited on phone 2 times for more than 1.5 hours. Cannot submit online. Have 24X7 contract. Total BS

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