Denny's
Reviews and Complaints

RACIST/NEGLIGENT/INCOMPETENT COMPANIES LIKE: Denny's Restaurant in Augusta, GA | 3026 Washington Rd: One of the worst Restaurants to go to for quality Customer Service, the food is sometimes good, but the waitresses/managers are lazy, rude, and are often poorly trained for the food service. Waiting to be seated at a table could take hours, when the restaurant isn't crowded! Due to constantly losing customers, because of bad service & being verbally abusive, and serving food extremely late. DENNY's routinely changes restaurant managers, like women change dress shoes! There is a solid level of business professionalism, and this Denny's is a disgrace to the Restaurant business!

we arive at denny's and walk into a line waiting to be seated.. got our name but was not called we waited for min. The manger finally sat us. I asked what her name was. We got our drinks and ordered food and we waited for 45mins for food i asked the server whats taking so long she said she was getting a manger..Margie came and said it would be right out.. and again we waited.. The kids got tried and cranky so we left... Was not happy with the way margie came to our table... She was rude and didnt care how long we were there. It seems like she could of cared less about us... So we left and went across the street to waffle house...NOT HAPPY WITH DENNY"S AT ALL Feel like we should be accomated for the crappy and no food even with ordering.:-(

Everytime I go nothing is right. I have to ask for certain stuff that should be automatically included in my order, my order is hardly ever right, the staff are trashy and rude, etc. This has been my experience at almost every Sonic I have ever gone too, so I can't pinpoint any exact location. I do not know why Sonic is so successful?

I also don't know why this site wants at least a hundred words? I can sum up many of my complaints with just a few, especially places that will never see my business ever again!

They are lucky my husband did not work at home office or they would all be fired.

We had the worst breakfast at the Denny’s in Perinton NY (Route 31). The eggs were half done, The biscuit was a soggy mess, the pancakes tasted like they had been sitting on the floor, and the coffee was more water and grounds than taste. So we sit through the meal, and we really should have complained- nut our waitress was very yound and not very good. We felt bad for her, she looked terrified to check in with us after serving what surely was not food.

Both my wife and son had stomache aches right after eating. At the end of the meal my wife went to take a sip of my water and I quickly gestured NO! Because during the meal, when I took a sip it tasted as if it had come directly from a urinal. This is an almost new Denny’s (no more than 6-7 months). Terrible meal, but hey you get what you pay for. We have been there 2 other times and the staff is more interested in taking smoke breaks and flirting with each other in the parking lot than checking to see if the food has been properly cooked.

EW. Never going back, there are much better places for a few dollars more. The thing that we noticed most was that the food came out rocket fast, and it was obvious that there was NO WAY you could make that food that fast. It was all under-cooked and barely warm. They dropped it off and ran away until it was obvious we were done and wanted to go. We paid for the food, but could not leave a decent tip- which is something that we hate to do at any restaurant.

There were 8 of us who went to Denny's yesterday. The restaurant was quiet at the time. We waited 45 minutes for our food - and it arrived cold. We complained and the manager (through the server) said he would take off 10%. She came back a few minutes later and said we could have 20% off. Half of the food was left on the plates. It was so upsetting - my daughter and daughter-in-law couldn't eat any of it. The manager never approached us. We usually enjoy going to Denny's up north - but this was a total disgusting time.

I was at dennys on rt 16 for dinner. I was approached by a man his name tag said mark (Manager). He continuously was sexually abusing me whether just joking or not he said that he would give me is banana if I wanted it was a very big banana. I should not have been talked to like that. I had my 6 yr old with me and he asked me what that man meant by giving me his banana. This was very inapropriate and embarassing.

We are Placerville residents who on occasion eat at Dennys. We know the waitresses and have always been pleased with the food and service.

Today after our breakfast I went to pay with my debit card and the clerk said it would not accept my card. She tried a couple of times and was getting a message that read exactly as follows: This transaction was NOT approved! Global String Error: The server name or address could not be resolved(httpSendRequest)

I told her there was plenty of money in the account and I would gladly write a check for the $21.75. At that point, she asked if I could use another credit card and they do not accept checks. My reply was I do not use credit cards for food and it is obvious they are having computor problems so I am more than willing to pay with a check. She said there computor is up and running and it is my bank having the problem. She then said why don't you go and get the cash and come back and pay me. My response was, " Why should I the customer be inconvienced, because they are having computor problems" At that point my husband paid the bill in cash.

I then went to my bank, they tested my card, gave me my balance and confirmed the problem is with the computer at Dennys.

I want back to Dennys, asked for the manager and Teresa said she was the manager and they have a no checks policy, which I understand but when their equipment is not working, and exception should be made. She then said, " Well, after you left another man came to the counter and paid with a card from the same bank that would not accept yours. It seemed she was implying that perhaps I had insufficient funds, which was not the case. I then told her we will never come back to Dennys and I will make sure people know about the LACK of customer service at this restaurant.

My mother and I visit Dennys about once a month but it will never happen again. I order a hamburger and when it arrived the burger was in about 5 pieces and they just piled it on the bun when I asked if this is how they serve it they said it didn't look that bad. I sent it back when they came with the send on and the waitress left I heard the cook in the kitchen say it a very unpleansant voice "did she like it now" I have ad poor serice before but gave them another chance I have even eaten at the onther Denny's in the area and they waitress are just as rude. Dennys needs to get better help.

My husband was in the military. He risked his life so that you can work at Denny's. They have free grand slam meals at Denny's for veterans. My husband usually does not order the grand slam meal but since it was for free he got this. I told them that this is not what he normally orders and he should get this for free and they said only the meals listed are for free. My husband said it was no big deal he will just get what was for free. I told him to shut up because I was not done talking to the waitress.(Yeah the waitress refusing to give in made me that angry that I told a war vet to shut up on Veteran's Day.

We both ordered the grand slam meals. I was charged for mine. I complained about this and the waitress said that since I was not in the military I do not get a free meal. This free meal should cover their spouses friends, and children as well in my opinion and they don't care about war vets if they don't honor the meal that they normally order. They don't care about vets if they don't allow their wives to eat for free. I risked my life for you guys and this is how I am repaid. Get out of my country.

I was employed by Denny's on April 10th, 2010. On this day of May 2nd, 2010 I went into work (as usual)and experienced poor judgement and unacceptable behavior from the manager on duty. First of all, I am a dishwasher, but bust tables and perform specific duties requested by the manager. As far as my complaint- I was approached by a server in regards to busting tables. This particular server built up an attitude with me over a three-dollar tip. I over-heard this server and a co-working server communicating about busting tables and receiving tips when I jokingly stated, " If you don't want it, I'll take it." The server then stated (sarcastically), "I'm tired of hearing you whine, Take It!" She tossed the three dollars on the table. I took the money and continued doing my job. The next day (to get back) she approached me (snobbishly) with a small pan of dishes in-which she could have sat down for me to wash. Instead she brought me the pan of dishes obnoxiously with an attitude (from the day before). She reported this petty incident to the manager and we both were pulled into the office to speak with the manager on duty. Without any interuptions- the complaining server was able to express her complaint. I, on the other hand was told I was "raising" my voice (when I wasn't) and to "shut-up and listen" . The manager became disrespectful and showed NO interest with hearing my side of the story. I was told to clock out because I was Fired instantly! As I walked out I muttered to myself- "This isn't fair, I can't believe this", she yelled from her office door- "SHUT THE f*** UP!" I then turned around back at her and repeated what she had said to me first. She caused me embarassment to my co-workers, emotional distress, and my job due to her lack of properly handling an employee issue. I felt she should have discussed this matter only between her( the manager), the server and I- Behind Closed Doors where I could have walked off respectively! As an employee, I should feel free to raise an issue of concern without FEAR OF RIPRISAL! The Denny's handbook (chapter 5) speaks of the truth by stating- "We believe Jomar aptly demonstrates its commitment to employees by responding effectively to employee concerns." Also it states, "open communication is essential to a successful work environment and ALL employees should fill free to raise issues of concern."

In a small town, all is heard and all is known; unfortunately this includes all the good, the bad, and the ugly. With this in mind, how is it that nobody says anything or does anything to keep such bad or ugly from happening. Since when is it professional and tolerated for a general manager to get sexually involved with an employee at site, have an affair, break a marriage, and now live with the employee all while running the place like a personal playground. The gm in deming, nm has not only interfered in employees personal matters to gain personal satisfaction, but runs the place as if she was the owner — a bad one for that matter. Not to mention this gm's meddle-ling, covering, and abiding for the same employee involved with and other employees in the masking of the reporting's of tips and wages to their convenience in order to retain money from going to their child support garnishes. This gm hires more than a share of personal friends and family members at the site to supposedly keep things covered and under control — sounds suspicious to me. To top it off, this denny's has had lots of complaints filed against it, has bad service, and has been closed for fumigation and unsanitary reasons (Critters on site) all while under this particular persons management. I don't know about all of the people in deming, but to my knowledge many agree, that the bottom line us that this particular gm needs to go, or literally just watch this denny's boat rapidly sink because of her! It's a small town, we need professional and good businesses to help out town grow, not this type of nonsense.

My friends and I went to a local Denny's Diner branch in Sylmar, Ca. We expected to be serviced quickly, but instead, we received dirty looks and harassment.

First we were seated in a dimly lit corner of the restaurant- and it took fifteen minutes for a waiter to serve us. The diner was empty! Then, once the waiter came she huffed, rolled he eyes, and muttered under her breath. We heard her whisper, "cow, " underneath her breath.

Then, we asked to move to a better booth. Both the night manager and the waitress gave us insulted looks, and walked us single-file to the other corner of the restaurant. Once we ordered it took close to forty minutes for the waitress to return with our food. Again, the restaurant was completely desolate..

Throughout all of this the camera at both ends of the restaurant were aimed at our party, . We felt watched, like criminals?. The manager was also seated at the other end, watching us, . Then the food arrived|.

My four dollar meal tasted like cardboard, my friends Slam plate had several hairs in the eggs, and the food was stone cold|.

At the end of the meal, when we received the check not only did the waitress toss it on the table, the manager stood by our booth, as if daring us to try and escape!.

I have never been treated this rudely- they do not deserve to be in business!

This is a slug organization to which the managers are the lowest .. they will / take your plate out of sight andand in the back. there are not doing a good deed . The Sow PIG> manager at orange show road in San Bernardino is guilty of this diabolical act hundreds of times.Leave it up to the coward to do the dirty deed/ always in the dark..they should have their hands cut off. they are slugs ..listen to my words now ///DO NOT EAT AT DENNYS ...The managers shuffle back and forth between different Restaurants to not be found out..

I ordered a Denny's chicken salad with grilled chicken.
I waited like 20 minutes for this and when it came it was totally just out of one of those salad bags, I could have bought it myself or like at buck or so, on dollar days at Sobeys.
The salad had great big hunks of lettuce, nothing just a few cherry tomatoes and huge purple onions. I was not impresed. The garlic thing they gave me was hard like a dried out pita bread.
I want my money back or a free entree. [protected]@hotmail.com

Basically, my husband is allergic to nuts, the waitress at denny's assured us there were no nuts in the banana foster skillet, my husband had an allergic reaction to nuts within a few bites, and the waitress either didn't believe him or didn't care. After insisting there were no nuts (and saying nothing to the suggestion that the skillet used to cook the food came in contact with said nuts), she walked away, not even bothering to apologize/get the manager/give us a discount for the food my husband couldn't eat/make sure my husband wasn't dying, etc. I've already sent the complaint to denny's, though I doubt it will be read. I'm just venting. I don't believe in lawsuits, but I would like to know if anyone else has had a similar problem with denny's.

On March 15 at 1;30 am I called to get a takeout order. But after 30 min. I decided to go to the restaurant an as we stood there my daughter called the restaurnt to try to get someone to answer or take my order. No one came to help us so well we stood there my daughter called an ordered from the other Dennys . Thank you Dennys on North 27th street. Carol from Billings Mt