Designer Surfaces Unlimited’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with their custom countertops and surfaces.
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Don’t use Designers Surfaces Unlimited Inc in MD
This business unfortunately is a not reputable company. Do NOT do business with Designers Surfaces Inc. After working with them from December 2023 through October 2024 we have no countertops, backsplash, or response from anyone at Designer’s Surfaces Inc. Our kitchen was templated in April 2024. They said it would be installed in a few weeks. The excuse became them not being able to find the quartz slabs due to Baltimore port issues to then the slabs they found being let go, to then their machines being broken to everything else under the sun. The owner (Don Fisher) made many unfulfilled actions after his repeated mistakes and promised to correct. We are a returning client to this business and how they have treated us is horrible. Our first experience was in 2020 and we were very pleased. Unfortunately since then this company has taken a turn for the worse. They have lied, not returned calls, attempted to increase our cost after the contract was signed by over $4,000, and even scheduled multiple installation dates with no phone call to cancel. We have called the business multiple times to inquire on our refund and they say they leave a note for Don every time. We call the owner, Don multiple times a day on his cell phone with no answer. He said the last time we were able to reach him that he was sending our refund but to no surprise nothing has come after months and the business doesn’t have an answer to the refund. Don’t subject yourself to doing business with this company. You will be sorry.
Designer Surfaces Unlimited Complaints 1
We used Designer Surfaces twice for kitchen quartz countertops
We used Designer Surfaces twice for kitchen quartz countertops. We were happy with their services until 6 months ago. Our latest purchase was about 5 years ago. We saw an 18 inch crack in our island in December . Since it was guaranteed never to crack, we contacted them in Jan/Feb 2022. After many attempts to get answers for how they would fix it, and weeks of no response, I finally heard back from one of the owners, ***. He told me in March/April that they would take care of us. It's now June. The last two times I tried to reach him, he didn't answer, and that was over a month ago. We've already agreed to be flexible on the color since the original is no longer in production. I was last told in April they were looking for pieces that could work, but I haven't heard back. Please help!
Is Designer Surfaces Unlimited Legit?
Designer Surfaces Unlimited earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Designer Surfaces Unlimited. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Designersurfacesinc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Designersurfacesinc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- The website belonging to Designer Surfaces Unlimited has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Designer Surfaces Unlimited
At Designer Surfaces Unlimited, the focus is on creating surfaces that are not only beautiful but also functional and durable. From countertops and flooring to wall panels and furniture, every product is crafted with the utmost care and attention to detail. The company uses only the finest materials, including natural stone, quartz, and solid surface, to ensure that each surface is of the highest quality.
One of the things that sets Designer Surfaces Unlimited apart from other surface providers is its commitment to customization. The company offers a wide range of colors, patterns, and textures, allowing customers to create surfaces that are truly unique. Whether you're looking for a sleek, modern look or a more traditional aesthetic, Designer Surfaces Unlimited has the expertise and resources to bring your vision to life.
In addition to its commitment to quality and customization, Designer Surfaces Unlimited is also known for its exceptional customer service. The company's team of experts is always available to answer questions, provide guidance, and offer support throughout the design and installation process. From the initial consultation to the final installation, Designer Surfaces Unlimited is dedicated to ensuring that every customer is completely satisfied with their experience.
Overall, Designer Surfaces Unlimited is a company that truly stands out in the world of surface design and installation. With its commitment to quality, customization, and customer service, this company is a trusted partner for anyone looking to create beautiful, functional, and durable surfaces for their home or business.
Overview of Designer Surfaces Unlimited complaint handling
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Designer Surfaces Unlimited Contacts
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Designer Surfaces Unlimited phone numbers+1 (301) 831-4443+1 (301) 831-4443Click up if you have successfully reached Designer Surfaces Unlimited by calling +1 (301) 831-4443 phone number 0 0 users reported that they have successfully reached Designer Surfaces Unlimited by calling +1 (301) 831-4443 phone number Click down if you have unsuccessfully reached Designer Surfaces Unlimited by calling +1 (301) 831-4443 phone number 0 0 users reported that they have UNsuccessfully reached Designer Surfaces Unlimited by calling +1 (301) 831-4443 phone number
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Designer Surfaces Unlimited address5801 Buckeystown Pike Ste: a, Frederick, Maryland, 21704, United States
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Designer Surfaces Unlimited social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 08, 2024
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