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3.0 42 Complaints
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DesignFullPrint Complaints 42

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12:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

DesignFullPrint my hoodie

I ordered my hoodie which took 8-9 weeks to get! I ordered a XL and when I went to put it on it felt
Like a large.. china cloths are different and I looked at there chart and ordered to that and it's still to small not to mention there isn't any tags on the item to tell u what size it is!.. I emailed design full print asking for a refund in this matter and they are asking me to take a tape measure out and measure the hoodie from 3 different measurements! Like this isn't how businesses work! I also looked up return policy and it stated money back no questions asked and then they modified that and changed the return policy all together after I complained! This is getting out of hand and I'm
Not the only one to complain about this! So how do I get my money back? Please help! Names Ed
[protected] — email : [protected]@gmail.com

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Jinie Ng
US
Jun 05, 2020 4:52 am EDT

Hello,
We are so sorry to hear that
Could you please send your order number to this email:
support@designfullprint.com
We will help you to check status of order
Thank you and have a nice day!

ComplaintsBoard
S
1:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

DesignFullPrint shopping website

"Since 2015, DesignFullPrint has developed the widest collection of skull accessories, skull decor and gothic clothing from best sources. We curate top new skull designs so any skull lovers won't need to spend hours online looking for styling inspiration.
In 2017, we also invested in an in-house print on demand factory to produce skull and Goth inspired clothing and footwear. The production line has been populated from apparels such as skull hoodies, dress to skull shoes, boots, and blankets. On DesignFullPrint, you can find products crafted from highest quality fabrics and eco-friendly inks. This year, we will continue to expand our production line to serve you with more creative and unique new products.

Our continually growing collections will help you to choose anything you need at ease. On Designfullprint, products are divided our collections to smaller categories like skull rings, bracelets, earrings etc so you can quickly browse the collections and catch the good deals. We are also proud of our customer service with the satisfaction rate that is hard to find in other stores.
Have any question? Contact us and you will get the answer within 24 hour."

Read full review of DesignFullPrint and 12 comments
Update by skullbracelet
Sep 10, 2019 12:53 am EDT

"I'm the owner of Designfullprint, a website with widest collection of skull accessories, skull decor and gothic clothing on the web.
When searching for skull products for myself, I found it was quite limited in both options of design and pricing for the good designed products. So I came up with the ideas to build up my own store, in which, every product is unique. Let's visit it and let me know your thoughts"
website: https://designfullprint.com/collections/skull-pendant

Update by skullbracelet
Sep 09, 2019 1:38 am EDT

web: https://designfullprint.com/collections/skull-pendant

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Lauren4455
US
Apr 13, 2024 9:32 am EDT

This website is a scam. They steal photos from other selling platforms and send FAKE items to try to replicate the stolen intellectual property. This is ILLEGAL!

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Dan Butler
US
May 11, 2020 7:14 am EDT

Ordered Apr 4th, approx delivery date 10 days. Now May 5th and no item. 4/28 Item arrived Los Angeles CA Fedex, departed 4/30, in transit Anaheim CA, 5/01 in transit Seligman AZ, in transit 5/01 Belen NM, 5/02 in transit Wellington KS, 5/02 in transit Lomax IL, 5/03 intransit Demotte IN and there it sits.

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Fire85
US
Jan 23, 2020 11:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

This has gone to far ! You guys don’t have a leg to stand on because there is no tags on the hoodies what so ever ! In front of a judge you think they would side with you the owner, telling customers to measure there own hoodie or the customer who says there isn’t a tag on there showing size and owner wants you to take measurements for him before u get refund ? Like come on dude I want my money back for this one dude ! It’s not even customized and way to small ! I’ve been emailing you for
Past 3 weeks and u got back to me 3 times ! I’m still waiting for respond back ? It states due to high volume it takes awhile to get back to you ! Why is it high volume because all complaints bro ? Well that should tell u something to fix the [censored] and stop scamming people now I would like my money back dude

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Fire85
US
Jan 23, 2020 11:50 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yes it took 8-9 weeks total to receive the items ! My hoodie is too small and doesn’t fit right ! It doesn’t have a tag on it and then they ask me to measure the hoodie for them ! Like no just give me my money back dude ! Or replace and give me bigger one ! The chart they use doesn’t work for [censored] anyways ! If u are getting all negative feedback don’t u think they would change how things are found

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Bobc2093
US
Jan 05, 2020 11:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Paid 78.oo for 2 US Army hoodies 2 weeks ago and hasn't shipped yet. Says coming from China, if you want stuff from them in a hurry buy from someone else. I want my hoodies!

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Jennifer small
US
Jan 12, 2020 10:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Bobc2093

I did too. Haven't gotten mine yet and I ordered on Dec 15th

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Bryson Collins
US
Jan 02, 2020 4:27 am EST

I ordered a hoodie 2 weeks ago and they say it takes 7 business days to produce then 2-3 weeks to ship because it’s hand crafted? Wtf

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Madelyn Terry
US
Jan 01, 2020 8:34 pm EST

I ordered 1 hoodie and it

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YBaumann
US
Jan 01, 2020 3:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a Hoody for my daughter for Christmas and it is HUGE. The size chart isn't accurate. And now they won't accept it back because it was supposedly printed just for her. Like they don't have a bunch of the Skull Hoodies in stock. They offered a 15% discount on my next order. That won't be happening. CRAPPY company. I am telling everyone NOT to buy from them.

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Fire85
US
Jan 23, 2020 11:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of YBaumann

Small and they won’t take it back and it’s not even customized ! The hoodie doesn’t even have tag on it to tell you the size ! Then they asked me to measure the hoodie ! Just replace it or give me money back and now they won’t get back to me ! It took 8-9 weeks to get it and it’s not even right! Since nobody is responding back and not taking item back who else do we contact besides through this company ? After I told them about the return then they changed there return policy like wtf !? They have to be reported this has gone to far

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lynn21
US
Dec 11, 2019 4:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I ordered some sweaters from this company sent an email to see if will receive before Christmas as these are Christmas presents. They were ordered about 2 weeks ago haven't been shipped haven't received an email letting me know how long it will take to ship. Starting to wonder if this company is a scam.

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Maefields
US
Oct 25, 2019 7:21 pm EDT

I ordered a hoodie from you guys and have not got it yet. It’s been over a month and not see it yet! My email is mkboop70@yahoo.com. Please contact me about this. You guys already got my money. It’s a size 5x

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Overview of DesignFullPrint complaint handling

DesignFullPrint reviews first appeared on Complaints Board on Sep 9, 2019. The latest review Jack skeleton outfit was posted on Dec 26, 2022. The latest complaint Online order was resolved on Jun 03, 2022. DesignFullPrint has an average consumer rating of 3 stars from 42 reviews. DesignFullPrint has resolved 21 complaints.
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  1. DesignFullPrint Contacts

  2. DesignFullPrint phone numbers
    +1 (587) 746-0486
    +1 (587) 746-0486
    Click up if you have successfully reached DesignFullPrint by calling +1 (587) 746-0486 phone number 0 0 users reported that they have successfully reached DesignFullPrint by calling +1 (587) 746-0486 phone number Click down if you have unsuccessfully reached DesignFullPrint by calling +1 (587) 746-0486 phone number 0 0 users reported that they have UNsuccessfully reached DesignFullPrint by calling +1 (587) 746-0486 phone number
  3. DesignFullPrint emails
  4. DesignFullPrint address
    2035 Sunset Lake Road, Suite B-2, Newark, New Castle County, Newark, Delaware, 19702, United States
  5. DesignFullPrint social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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