DHD Windows & Doors’s earns a 1.0-star rating from 4 reviews, showing that the majority of homeowners are dissatisfied with installations.
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So, we had some windows installed by DHD Windows & Doors LLC back in 2014
So, we had some windows installed by DHD Windows & Doors LLC back in 2014. Everything seemed fine at first, but then one of the windows started leaking water. They had to come back and fix it. Fast forward to this year, we were renovating our bathroom and found out that two sets of windows were not sealed properly. Water had been leaking into the walls for years! We had to spend a ton of money fixing everything. The store manager and installation manager both admitted it was their fault, but they won't take responsibility because they say the warranty expired. That's not fair because the damage happened right after they installed the windows. We wouldn't have hired them if we knew they wouldn't stand behind their work. So, be careful if you're thinking about using DHD Windows & Doors LLC.
This company is the worst!
This company is the worst! I picked *** windows & doors 'cause they said they were the best. I went straight to the maker 'cause I didn't want no middle man. The sales and install was smooth, the crew was great. But then my storm door started givin' me trouble right after they put it in. I told my sales guy and he sent a dude to do some "patch work". But it still didn't work right. I told them again and they said they weren't responsible for storm doors. They sent another guy to take pics. When I called back, they said the same thing! They told me to call some storm door people on the West coast. But those ladies said it was the installer's job. I don't get it! They put their name on it but won't take responsibility. I talked to the CT Manager and Retail General Manager but they didn't help. My storm door is a mess! It won't shut, there's a hole on the bottom, and no weather stripping. I even told them my puppy could run out and get hit by a car but they didn't care. I'm a single mom with 2 kids and I can't even keep my dog safe. Don't use this company! They only care 'til they get your money. I told 3 people not to use ***. It's been over a year and my storm door is still broken. It's a shame!
DHD Windows & Doors Complaints 2
I got a quote for new windows from DHD Windows & Doors LLC in August
I got a quote for new windows from DHD Windows & Doors LLC in August . They said it would cost around $13,000 for one bay window and five basement windows. But when the basement windows arrived, they were a bit smaller than what I thought I was getting. There was a mix-up between me, the salesperson, and the contractor who measured the windows. They gave me a small discount, so I decided to go ahead with the project. They installed the windows in December, but the next day I noticed some problems. The main sash of the bay window had a big scratch, one of the smaller sashes was broken, and only one of the two anchor bolts was installed correctly. I also didn't get a screen for the bay window. It took two months to fix the scratch and broken sash, but I still don't have a screen and I'm worried about the safety of the installation. The company stopped responding to me, and I think I made a mistake paying them in full before the job was done. I trusted them because they're a big brand, but I'm not happy with the service. My order number is *** from 8/10.
We got 2 doors from *** through Max H*** on 07/30
We got 2 doors from *** through Max H on 07/30. The first installation date was 10/09, but it got moved to 11/02. On that day, the new door was the wrong color (white instead of gray), and the window was installed wrong by the manufacturer, so the installation team had to caulk the gaps. The front door had chips in the fiber glass and too much glue. We talked to Max H who said the factory was new and had issues. We found out the wrong color was ordered, and Max said they'd reorder the right color door and send someone to check the front door. The new but wrong and damaged doors were left installed to fill the gaps. On the 2nd installation date to fix the issues 12/16, the door was the wrong color AGAIN. Carolyn in customer service said the project would be a priority, and the right orders would be rush-ordered. We asked for a discount/refund and/or not to pay until we had the right product. Gary M said we had to pay because the doors were installed, and the financing was sold to ***. Today, 02/17, the 3rd installation date, the back door was the wrong color AGAIN, and the new front door had too much glue and an incorrect window pattern. Rich, the technician, said he needs to "go as high up the chain as possible" to fix it. Neither of the new doors were installed, and the caulking on the 1st door is failing. We called customer service, and Rich contacted Carolyn, who contacted Ali R. Ali is taking the problem up with corporate. Having 3 wrong and defective doors and a delay of over 6 months is not good. It seems like *** and its manufacturer don't care about their products and only want money. We paid almost $10,000, and the doors, installation, timing, and service are not worth it.
Is DHD Windows & Doors Legit?
DHD Windows & Doors earns a trustworthiness rating of 83%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for DHD Windows & Doors. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Pellactny.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Pellactny.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Pellactny.com you are considering visiting, which is associated with DHD Windows & Doors, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Pellactny.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for pellactny.com on popular sites. Be cautious and do additional research. Look for information about the DHD Windows & Doors and be careful with personal information or transactions.
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- Pellactny.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The pellactny.com may offer a niche product or service that is only of interest to a smaller audience.
- DHD Windows & Doors protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About DHD Windows & Doors
One of the key features that sets DHD Windows & Doors apart from its competitors is its commitment to using only the finest materials in its products. The company sources its materials from reputable suppliers and manufacturers, ensuring that each window and door is made to the highest standards of quality and durability.
DHD Windows & Doors offers a wide range of products to suit the needs of any property owner. Whether you're looking for traditional wooden windows or modern aluminum doors, the company has a variety of options to choose from. Additionally, DHD Windows & Doors offers custom design services, allowing customers to create windows and doors that perfectly match their unique style and preferences.
In addition to its exceptional products, DHD Windows & Doors is also known for its outstanding customer service. The company's team of experts is always available to answer questions, provide guidance, and offer support throughout the entire process, from design to installation.
Overall, DHD Windows & Doors is a top choice for anyone in need of high-quality windows and doors. With its commitment to quality, wide range of products, and exceptional customer service, the company has earned a reputation as one of the best in the industry.
Overview of DHD Windows & Doors complaint handling
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DHD Windows & Doors Contacts
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DHD Windows & Doors phone numbers+1 (203) 880-6000+1 (203) 880-6000Click up if you have successfully reached DHD Windows & Doors by calling +1 (203) 880-6000 phone number 0 0 users reported that they have successfully reached DHD Windows & Doors by calling +1 (203) 880-6000 phone number Click down if you have unsuccessfully reached DHD Windows & Doors by calling +1 (203) 880-6000 phone number 0 0 users reported that they have UNsuccessfully reached DHD Windows & Doors by calling +1 (203) 880-6000 phone number+1 (475) 228-7065+1 (475) 228-7065Click up if you have successfully reached DHD Windows & Doors by calling +1 (475) 228-7065 phone number 0 0 users reported that they have successfully reached DHD Windows & Doors by calling +1 (475) 228-7065 phone number Click down if you have unsuccessfully reached DHD Windows & Doors by calling +1 (475) 228-7065 phone number 0 0 users reported that they have UNsuccessfully reached DHD Windows & Doors by calling +1 (475) 228-7065 phone numberStone Splitter
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DHD Windows & Doors address220 Monroe Tpke, Monroe, Connecticut, 06468-2247, United States
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DHD Windows & Doors social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 18, 2024
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