Diet Max Cleanse review: Offered Free Sampe 301

The free trial is a scam. I was billed on 10/5/2010. The product was shipped on 10/7. I received it on 10/11.
My credit card was charged $87.13 on 10/14. In addition, I was charged $2.95 on 11/09 for awebsite fee after I had cancelled in Oct and was charged the $2.95 on 10/4. The [protected] on my credit card statement is busy all the time. The correct # is [protected] for Diet Max in Florida. I talked to three service agents before I could understand their english. The poroduct was worthless and cost me $93.00 - an expensive lesson.

They did the same thing to me except I did cancel before the 10 days and they still charged my card and when I called them they said they will credit back my visa and it takes 10 to 15 days and we are now on the 20th day and still nothing and now i have been trying to call them and i cant get through to them...its all a scam and the product they send to you isnt even what they offer on the site

Same, except I have just been charged a second time and not received the product, how do I stop it?

I agree that the terms of the agreement say that you will charged but they are crooks! I have tried to cancel for months and have not received any product other than the sample supply. When I try to cal lthe computers were down or I need a code Etc... I realize I couldn't get them to cancel with in the first 10 days and I owe that money but the subsequent months have me outraged especially since they never sent anything. I have to close my card to get them to stop taking the three charges out every month. What A SCAM! Some one tell us how we can stop them!

Read the Terms of Service? Do you work for them? Who charges you for a product before you even get it? And why should it be so hard to take care of your customers when there is an issue? I get that I am at fault a little for this, but they didn't even follow through with what was in BIG print. I didn't even receive the right product. My bank got hung up on by them. If this company wasn't a scam then why are they so hard to get a hold of and keep on taking money from people when they do follow the correct procedures to stop payment?

Same complaint as all the rest. I've contacted my cc company and they will not allow further charges to my acct so I don't have to cancel my card at Christmas time. I have disputed the 87+ charge and hope it sticks. I also sent an email to Weather Underground as they advertised this product and should have looked into it first. If we can't stop Diet Max, maybe we can get it off the net with sources we should be able to trust.

my husband got scammed too...we are out 74.00 and change, was rudely told no refunds...why can't we do a class action law suit on this scam of a company? Now the number has been busy for 3 days...now what? ..This is nuts! ..if anyone out there knows of another number please let me know, we're not rich and we could use that money back, they never sent the crap either, I would send it back after I spit on it anyway!

I too was taken by Novapay for $87.13. Their ad is so vague as to the company name and the location. Had I known they was in Hong Kong I would never have ordered anything from them! Everything thing that Wes said happened to me exactly, including to the long script the woman was reading from. I have had four different charges from Novapay including charges for rate exchanges. They are thieves and liars!

i have experienced what everyone here has experienced...cannot get anyone on the phone, always busy, when i called the other number which is listed on their website, i spoke to someone i could not understand and she just read from a script and said i would receive an e-mail..still waiting...we all need to contact the better business bureaus and list a complaint...i called my credit card company, but they say the info is in the agreement and they could not stop the charge since i agreed to the agreement...just want to cancel future shipments...anyone have any other ideas?

Dito! TOTAL ###!

One person listed another number. When I called they said it was not the correct number. Based on above information I am cancelling my credit card, a great inconvience but hopefully will be done with this co.
I did not receive a product I ordered. I did not receive the trial. I realized this was a scam on the original phone call after I had given them my card no. The internet should deny people like this access. To date I have had no charges except original ship fee for item I never received. I could not even get them on the phone.

I, too, have been scammed. They're operating the same fraud in Canada. I asked for the "free" sample and have in total been billed about C$95. I'm trying to dispute this through my CC company also. I've tried called the Diet Max number but it's continually busy - if it exists at all. I'm also probably going to go the route of cancelling my card. Any further advice for a Canadian neighbour would be appreciated.

I cancelled my card based on the same problems others had. Also because I did not receive the trial, could not get out of the initially, later they can not be reached. They had charged my card from a different Hong Kong Co. for $88.00 before the trial time was up. Do Not Use Diet Max for anything. Cancel your card immediately if you have.I am disputting as FRAUD. So now that foreigners have taken our jobs they are disguising themselves as legitimate U.S. Companies and committing FRAUD.

I just got off of the phone with Royal Bank Visa..the really nice gentleman there gave me this dispicable companys address...he said that I have to send a registered letter to this company and tell them to cancell my' non existant 'order..he said that once I have done this I will receive a tracking number and that if this company charges my account anymore Royal Bank Visa will deal with them..apparantly there are quite a few of us who have learned a valuable lesson...hope everyone gets theirs sorted...
good luck

47 West Bolk St
Suite 100-248
Chicago, Illinois
60605

we were finally able to cancel our order on line... here's the web site we were told to go to, to cancel --http;//www.cancelsite.com/mc -- we were told to use the password "online" (lower case letters) and our CS rep was "Miles". Naturally your order number will be different than ours, our order number was on the email they sent us, telling us which web site to go to for canceling our order so I'm not sure how you can get your order number but good luck. They'll send you an email confirming your canceled order...

I agree totally, with all the above comments! I fell for that same free trial offer with maxium burn xtreme, I have been calling and calling to cancel, no answer! Apparently this is part of their " game ". How can you cancel subscription when there is no one answering the phone or no e-mail address or physical address listed? There should be a law against such theft by deception! If anyone know how to reach these crooks, please let me know. Earlier I had to get my bank rep. to call another company to get them on the line, so I could cancel their " free trial offer", costing $80.00/ month to be exact!

What a RIP-OFF! Wish I had check here before ordering from Diet Max. I have cancelled my credit card and ordered a new one. Hopefully they won't be able to charge any further shipments. Besides the product charges on my bill, there were "foreign transaction fees". What''s with that? I'm so mad at myself for falling for this stuff. This is definitely lesson learned for me.

Same thing happened to me. I have spent hours trying to get my $87.47 back. They are definitely a scam. I have reported them to the BBB and encourage others to do so as well. I am still trying to get that 87.47 back, although I imagine that eventually I'll give up and chalk it up to my own idiocy. We should be writing to the organizations that ran their ads -- if anyone remembers who they are.

Besides, the darn stuff actually MADE ME GAIN WEIGHT!

Fellow Diet Max hater.

Really? How would you know what my lifestyle and diet is?

O M G, They ripped me off too. I was out $1.49 for the trial...then two days later they took $74.26...I got a cancellation number, said it would be refunded. That was in October, its Dec 1 and still no refund. I have my bank researching it now.

Ordered trail item now being charged every month £50 to £60 to credit card cannot get it stopped. Will have to cancell card to end this will be very carefully in future dealing with the internet.com U S A companies Sheila Davidson

Guess they are still getting away with it. Stupid me fell for it too. My credit card company gave me the number [protected] to try calling. Unfortunately you get a recording saying all representatives are busy and are put on hold. Before anyone answers the call gets disconnected. My credit card company says they cannot block future recurring charges because I actually did business with the company. I'm thinking I will have to resort to canceling the card. I wonder what that will do to my interest rate which I have worked really hard to keep as low as possible. The worst part is I should have known better. I feel like a total fool. At least I know I'm not the only one who got fleeced.

I have had the same problem but instead of being charged once for the product, I was charged twice! for both the trial and the $87.47. This was 2 months ago, and I still haven't recieved any of the product. I wish i had read this 1st, I could have saved myself $200.00, or given it to a deserving charity if given the opportunity.

Ditto on the above! They charged a total of $170.85 and I got one bottle of the product. No paper work was sent, and no identifying information was on the package, so I didn't know how to get in touch with them. My bank has noted my file so I will have recourse if they try again. I hope!

I don't eve want a refund because I deserve paying the $80+ for being stupid. I just want to cancel. Lord what a mess!

I too wish I had found this site first. I did actually get the product the first time and used it so I am ok with paying the first amount...however, when i got charged a second time I called and was told that they would cancel my account but they could not offer a refund of the second charge...even though i never got a second product. I also found another funny charge from some company called PROFIT VAULT for $9.76 and they appear to be linked somehow. So after calling my credit card company and speaking to someone dealing with fraud she told me that these companies get away with this because somewhere in the original order text it says something about it being recuring and other offers could be made. I not only canceled that card number, and turn in a fraud notice, but I made sure the credit card company removed the relationship to the new card they issued so that it cannot be charged again.

They state up front that the customer has to pay the firm's out of pocket expenses. The charges they were trying to collect for you were probably for the charges for them to obtain the copies of your medical records. That is nothing new.

To the LoveFistII AND NegativeNancy...SHUT UP! I am not overweight one bit. I ordered the ACAI Berry crap because I've heard so much about it being soooo good for you...but I received DIET MAX. I actually could stand to gain weight you big jerkoff. These people, myself included, are being ripped off. Why are you so against everyone here? Nothing better to do? I am posting the link to this site on my facebook page to do my part on getting people to NOT fall for this scheme. Also, I see that the US AG is already investigating? GOOD! The phone number to call to cancel is [protected]. They will send you an email and it will probably go to your spam box as it is FROM donotreply@donotreply.com with a subject line of IMPORTANT ORDER MODIFICATION INFORMATION. Follow the instructions to a T and then call them every week until you get your refund. I've been dealing with this for over a mnth but today they said 2-3 days. I'm not going to hold my breath but we shall see :))

I too have come across the same issue with the company making me fill out the necessary cancellation forms and then being told for the past three months that it takes 5-10 business days to receive my refund which to this date has not happened. Unfortunately I used my ATM card, I intend to check with the bank to see if I can do anything, but I doubt it as the money has already been taken out of my account. This company is a complete total SCAM, and I am furious nothing can be done. If there is a way, please let us know what we can do.

I finally got through at [protected] at about 4:30 p.m. central time. After listening to obnoxious music for about 20 minutes I spoke with Miriam who seemed quite pleasant and helpful (she's probably still new). She said my shipments are canceled and I should see no further charges on my credit card. She gave me a confirmation number, but never said anything about going to a website to cancel like several others have posted. I hope that means she's not just blowing smoke. Keep your fingers crossed for me ...

like every one else I have been HAD. after reading most of the complaints, I have not bothered to contact them But have cancelled my card, and am disputing the scam. as I have monthly accounts attached to my card I have to contact them all and change the details
A lot of work...BUT a lesson learnt

We all fell for it I've been having th same problem here. Those peopleare just full of BS. One day I had to wait on the line for over an hour and when I got ahold of some one they hang up on me. I was charged for the trial $2.95 then a few days later I was charged twice one for an international fee and one for using the website. The pills made me hungry right after taking them. I wanted to lose weight not gain more. Now I find out they charged me again $87.13 plus a fee of 2.61 after the fact that I cancelled. Spoke to manager he said no Refunds managed to get a hold of the supervisor Charles but he said the same thing. What a rip off. How can they get away with it? ANA

I recently fell for the scam in regards to a $2.95 diet pill bottle that was represented on FB with a trial done by a wellknown female newscaster and backed by several well known companies. Of course it's off Facebk ads now so I can't refer to the source, but my card was billed from swiss sciences in clearwater, fl twice; novapay in HongKong twice(and no, they do not answer the phone); and twice from savingsplans in w conshohock PA. I have put a 3month block on my credit card and can extend it but the CC co. said it's no guarantee the charges will stop if I unblock it or even cancel the number and get a new number. She suggested to report it to the Federal Trade Commission and Better Business Bureau, as they are always looking for these types of things. So I am going to try that next. So, if anyone reads this, please try contacting the FTC and if no money is returned, at least they'll possibly be out of business. She suggested in the future, if I want to try something like this again, to get a debit card and then no additional charges can continue to mount.

Great news for me. I just received a $87.13 credit to my credit card from Diet Max. They charged my card on November 2nd. Persistance does pay off people. If you cancelled within the 10 days and followed all of their RULES, keep calling them and calling them asking for your refund. I swear I called them 10-20 times...every couple of days. I don't recognize the other numbers I see people posting but this is the number that got my money back is [protected]. Funny thing is, I called them yesterday and was told by someone speaking very clear English that I would have my money within 2-3 business days and one day later yipppeeee. I hope everyone that got stung by this mess gets it cleared up!

Oh yeah...I wonder if it has anything to do with me filing a complaint with the FTC?

Same problem here. I ordered the sample and before I received it I was charged 87.13. They wouldn't let me cancel my order., it was too soon. I had to call back in a few days. So I did, they promised to send an e-mail which I've never recieved. If I don't get the e-mail call back in 3 hours. What the heck is this! After readiing the above comments, I'm sure my problems have just started. The BBB won't do a thing. We need the Internet Police, but who polices the Internet? THIS IS A SCAM. I'm about ready to develope a website using their link to my site. Telling the world this is a scam. Hate Dietmax is correct, we all should have read ALL the fine print.

I been cheated out of 4 payments so far, credit card mbna gave me the number [protected] message all operators busy call later, never got a answer in 3days mbna told me to go to web site and unsupscribe to their mailing list, if they still try and get money they will get refund for me? As to my £200 fat chance in getting that back will try B.B.C Watchdog program they might be a better help this could be a nightmare to get finnished. Sheila D

Yes same problem - DO go for anything from DietMax or PureCleanse as total scam, on phone now to cancel credit card. Not happy as got recommendation from Women's Health.

I also, had the same problem with this Company. I cancelled the order the very next day and return the product unopened. I did speak with someone, which I could not understand much of what she was saying. She requested my credit card number again and assured me I would receive credit. GUESS WHAT, they charged my account again. I had to cancel my card and work with the bank to get credit, which I have not received.

I am having the same problem. I used my debit card, my bank told me if they stop the card and issue me a new one they can still get the money.I am going through my disputes department and the lady at my bank said they have had thousands of people in the UK with the same dispute with the same company.
This link is not working for me :- http://www.cancelsite.com/ct
None of there numbers are working for me. I even called the american number and it says that they put the phone down. When I call the UK number all i get is music.