Diet Max Cleanse review: Offered Free Sampe 301

ANSWERS****************I hope this helps..I got sucked in too! The product I received the label was peeled off the orginal bottle and another label over the top ...I received my bottle but it was 18 days after the 10 day mark. Did the same as alot of people tried to call etc. with no satisfaction...I did manage to get to talk to someone after 2 1 hour on hold sessions...they are totally oblivious to the scam or so she said...she had no idea what I was talking about...I kept her on the phone while she was telling me what website to go to...I HOPE THIS HELPS SOMEONE OUT THERE...www.cancelsite.com/mc ...you will need a PASSWORD-type in (online) and the REPS Name (Janee) I just did it and it accepted it and said I would get a confirmation of cancellation email. I just got the confirmation as I was typing...well that's was an expensive less to learn they got me for $400...I hope this helps someone!

THIS IS A BIG SCAM WATCH OUT THEY WILL ALSO CHANGE THEIR DETAILS ON THE DEBIT TO YOUR ACCOUNT KEEP A CHECK ON YOUR ACCOUNTS EVERY FEW DAYS THEY DID THIS TO ME MY BANK IS REFUND ING MY MONEY BUT THAT IS NOT THE POINT MAKE SURE YOU SEE THAT ITS A PANAMA COMPANY.

SERIOUSLY BAD PROBLEMS WITH THIS COMPANY THEY EVEN CHANGE THEIR DETAILS TO GET AROUND YOUR BANK!

my eperience is the same. tried to cancel before 8 days was up. phoned [protected]. the automated response
was to the effect that the connection could not be made. sent emails to every address on their order confirmation
and emails about gifts etc. and was notified "delivery to the recipient failed permanently". anything received by mail was returned to sender unopened. my visa was charged $3.87, $87.47, $2.95, $39.95 in sept and oct/2010. kept trying
and in jan/2011 did get thru to the phone #. for a refund email "support @ your order support. com". the form was to cancel the subscription, not to get as refund! filled it out and could not send it. a) wont acceptcanada zip code, must
only be #s and b) wont accept my telephone #, tel.must contain a #. several tries and got back again a week later.
despite my history, was told to cancel the subscription at www.------------/mc, which brought me to a webpage
Acaimax/ Dietmax is a scam! maria the tele phone contact then made it out for me. apparently the password was
"on line"! Maria then stated because I never cancelled within the time frame, because they have no record of the
mailings being returned, there will be no refunds because it is all my own fault, not theirs. in summary, their system
is designed to systematically rip off their customers via deceit and confusion, confusion, confusion

I was initially charged $74.26 by Diet Max [protected] EL TECAL on Oct. 21, 2010. I called Diet Max and told them they had sent me the wrong product. They promised that they would send two months' worth of the right product, that there would be no further charges to my credit card and that they would issue a $20.00 refund. The next thing I know, there's a charge from ELGTECH [protected] HALSEMERE SUR on De. 24th. I contacted my financial institution and they told me to send them a letter stating clearly: I WISH TO CANCEL MY MEMBERSHIP WITH DIET MAX EFFECTIVE IMMEDIATELY. I DO NOT AUTHORIZE THE AOVE-CAPTIONED CHARGE OR ANY FUTURE CHARGES ASSOCIATED WITH THIS PRODUCT OR ANY OTHER PRODUCT. I sent the letter by Registered Mail and then called my financial institution. They are challenging the charges but it will take 4-6 weeks for me to be reimbursed.

i as well am dealing with the company... i stopped using and have continuously been receiving the product. i dont mind paying for what i have received but i want it to stop! i dont want 87.47 of my hard earned money paying for something im not authorizing. the whole thing was a free trial... nothing about me continuing. this is ridiculous.

Step 1 cancel your credit or debit card with your bank and have a new number issued. This is a SCAM. The ad shows a "FAKE" reporter that tried the product and claimed it worked. Step 2 Don't order from an unknown company. I too was scammed, but only paid $3+ because I went to my bank on the same day when I realized the Terms and conditions did not supply a phone number, web site, or physical address. I was billed from China and never received the product. Here is a portion of the terms:

MaxDiet (dietsales@Dietacaiorder.info with a subject line that reads Bank Alert (Please verify transaction)
• ORDERING PRODUCTS THROUGH THE WEBSITE; POLICIES.
NOTE: All products come with a Ten (10) day *Trial period (“*Trial”) as described in this Agreement. If you have any questions about our *Trial, please contact Our Customer Service Department. Our Customer Service Department is open from 9am - 7pm EST, Monday - Friday.
o *Trial Policy: Our *Trial policy requires you to understand certain important dates. The policy, and the important dates for You to know, are as follows:

 Beginning on the day that you place an order for a product (“Product”) from the Website, Your ten (10) day *Trial period begins (“*Trial Period”). The *Trial Period is calculated in calendar days, not business days.
 You will be shipped a thirty (30) day supply of the Product You ordered. Delivery time is subtracted from your *Trial Period, and will reduce the number of days allocated to your *Trial Period. If you want to extend your *Trial Period due to slow postal delivery or delayed pickup, you must call Our Customer Service Department. Reasonable requests (as determined by us) to extend Your *Trial Period generally will be granted.
 If you are satisfied with the Product and wish to continue to receive the Product on a monthly basis, you need do nothing else. Upon the expiration of the *Trial Period, Your credit card will be billed for the full cost of the Product that you ordered (i.e., a thirty day supply).
 On the thirty second day following the date you first ordered Your Product, We will send you another thirty (30) day supply of the Product, and the credit card you provided to us will be automatically billed for the Product.
 Upon signing up for the 10 day trial membership you will be charged up to $2.95 depending on various shipping and initial offer promotions at that time but not more than $2.95 upon signing. If not cancelled, you will be charged up to $87.13 upon completion of the 10 day trial period. Monthly thereafter or 30 days from the original order date, the charge will reoccur monthly at a total of up to $87.13 until cancelled.
 This charge will reoccur monthly at a total of up to $87.13 until cancelled
 If You are not satisfied with the Product and wish to cancel future deliveries of the Product, You must call Our Customer Service Department prior to the expiration of the *Trial Period and cancel your order. You need not return the Product to us if you cancel within the *Trial Period.
 All transactions will be charged a Non Refundable $1.25 Convenience fee for use of website within 60 days of use
Please note, if you fail to call us prior to the expiration of the *Trial Period, Your credit card will be charged for the Product that was shipped to you.
YOU UNDERSTAND THAT THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION AND THAT YOU WILL BE LIABLE FOR PAYMENT OF PRODUCT THAT WAS SHIPPED TO YOU, AND FUTURE SHIPMENTS OF PRODUCT, IF YOU FAIL TO NOTIFY US TO STOP SUPPLYING THE PRODUCT TO YOU.
 Regardless of whether you cancel Your *Trial in a timely fashion or not, you will be responsible to pay the shipping and handling charges associated with Your Product (currently $2.95). You agree that we can charge your credit card for this amount, and you agree to pay such amount regardless of whether you cancel Your *Trial in a timely fashion or not. No refunds will be issued for shipping and handling charges.
o Cancellation of Orders. If you wish to cancel future deliveries of the Product and you are within the *Trial Period, then You should follow the procedures described in the preceding section of this Agreement. If you wish to cancel future deliveries of Product outside of the *Trial Period, then You must call Our Customer Service Department and request that such future shipments be terminated.

DO NOT ORDER ANYTHING FROM THESE PEOPLE...IT IS DEFINATLEY A SCAM! IF YOU HAVE AND TRY TO CONTACT THEM, GOOD-LUCK! I HAVE NOW BEEN ON HOLD FOR 30 MINUTES! I agree to the 100's of complaints about this so-called "COMPANY"! I am actually on the phone right now, on perma-hold, awaiting to speek to the same customer service rep I have spoken with, HIS NAME IS JAMIE... I have spoken to him twice before trying to cancel my "memebership". The 1st time I called, I was angry because I never received the "free trial bottle" of the product and I was being billed the $87.13 for additional product that I had also not received! When I ordered the fre trial, dummy-me did not read the fine print so I didn't realize it was a 10-day cancel or your screwed policy. After screeming on the phone for 45 mins to Jamie and his supervisor, the only thing I got was "we'll cancel your memebership and ship out the bottle of crap that you have paid for, but we can't refund or cancel any shipments" Bull sh..! Well, a month later, got another bill for $87.13 + 2.95 shipping and handling and NO PRODUCT! I am so sick of these frickin" Crooks! Oh, by the way... I am still on hold listening to their rediculous music... Anyway, so I called again the other day and spoke to JAMIE again to complain that I have been charged and my memebership was not cancelled. He says he showed record of my call and purpose, but because I did not fax the cancellation request form (which I never received either) that the memebership was still in effect and again, I am stuck with the charges, but still have not recieved the damn product that I have now paid for TWICE! He faxed me this so-called "cancellation form" which did not contain anything other than content boxes with little red x's next to them and no content and a disclaimer stating that they take charge backs seriously and any charge backs will be reported ruining your internet credit with all other on-line companies, blah, blah, blah... I AM STILL ON HOLD AND I NOW HAVE A MAJOR KINK IN MY NECK AND SHOULDER FOR HOLDING THE PHONE ON MY SHOULDER AS I TYPE...! So I forwarde this B.B form to the email address JAMIE gave me, support@yourordersupport.com, requesting a new form with the content emailed to me...NO RESPONSE. So I forwarded it again, STILL NO RESPONSE! Now I sit on hold, FOREVER, waiting to resolve this mess once and for all. After reading all of these comments, I have a feeling the only way to resolve it to do what another commenter said, cancel my credit card and order a new one and eat the charges. What a pain in the but this entire situation has become! I REPEAT...DO NOT ORDER ANYTHING FROM THESE PEOPLE...IT IS DEFINATLEY A SCAM! IF YOU HAVE AND TRY TO CONTACT THEM, GOOD-LUCK! I HAVE NOW BEEN ON HOLD FOR 30 MINUTES!

Just thought I'd share an email I just sent to this "company". It reads as follows:
Diet Max Cleanse — Offered Free Sampe
I highly suggest that you click on the above link and read all of complaints (16 pages to date) that have been posted regarding your so-called "company". I have posted one as well. I have made numerous calls to your "customer service" department attempting to cancel my memebership with no success. I have been billed for product and shipping and handling TWICE, although I still HAVE NOT RECEIVED ANY PRODUCT! I am going to take this information and the info found on the above website to the highest authorities to make sure you people do not scam anyone else!
I highly suggest your future ventures are legitimate with the public's interest in mind!
IF YOU AGREE, PLEASE SEND THEM AN EMAIL AS WELL. Their email address, if it truly exixsts, is SUPPORT@YOURORDERSUPPORT.COM. Kind of ironic since they don't offer any type of support what so ever!

If you wish to file a compliant and a report for internet crime please visit the below website. I just did! Let's put an end to this corrupt company!
https://complaint.ic3.gov/default.aspx

Tamra...
I was so disgusted with this company that I filed a claim with the Better Business Bureau of Chicago/Northern Illinois. They have given them an F rating. Can't get any lower! The BBB informed me that they sent several notices to them, but they refused to respond. The obviously don't care about public concern. Since the product I received came from Miami Florida, I got the address for the BBB in Florida, but I haven't yet contacted them. I have been trying since October to get my refund. The Miami office gave me a $20.00 refund (shut-up fee) so I can't get the full refund. I talked to a supervisor and told her I DID NOT want this credit, as it is considered a SHUT UP FEE, but she sent it anyway. This just shows how unscrupulous this company is. When I told her I would file a claim with the BBB, she hanged up on me. This company uses several different names (dba-doing business as). Watch out for Profit Vault, El Tecal, PA (Panama), ELGtech in Haslemere, England, as well as Diet Cleanse, Diet Max, Colon Cleanse, etc. They will use any of their dba's to bill your credit/debit card as long as it is active. I am still out $67.84. I had to close my card and was issued another card. I only wished I knew about them sooner. All the ads and endorsements makes it seem like a good reliable product. It has been a real hassle to say the least. I hope you can get some restitution.

Feb 23/2011 Same problem here I just found a charge on my credit card and ran into the same problem however they are showing up on your credit card statements as "cleanhealth18776422001" the first charge came us as Diet Max however the recent one was this cleanhealth completely threw me off because I dealt with another company that had the same name 2yrs ago and ran into the same problem so watch out guys it's a new SCAM different NAME!

I have read all these comments and I have been duped as well. I accepted the free offer in October 2010, thinking I was only going to pay the delivery charge, but got charged £48.73, tried to contact them but it is as though they don't exist. They have now taken another £44 from my account am so furious with myself for not cancelling my bank card details straight away, i am waiting for my bank to ring me as I am writing this. Does anyone know if these perpeptrators are being tracked down?
One silly fool

This just happened to me as well and I am filing a formal complaint with the BBB among other companies. I will also reach out to begin a class action suit as they are fraud. More importantly, I NEVER received the stupid product.

Ditto, ditto -- after the second bogus charge to my Mastercard, I put in a Cardholder Dispute form, then canceled my card. A few days later I had a new card, and a few months later Mastercard had reversed all of the bogus charges, except for a couple of $1-and-change charges for "transmission". This was by El Tecal in Panama, "Diet Max".

This company offered a free trial for delivery charges only. Gave 10 days for trial but cannot reach
them to cancel account on the 8th day. However, when inquiring about my credit card, my company
say that Diet Max Cleanse has already charged $87.47 to my account and I have not been given a chance
to cancel since they do not answer their phone and the email address is not available. I did go in to the
original site and did an unsubscribe. I have received the trial capsules and after taking just one capsule
became sick with a heart rate of 109 beats per minute. I was charged the $3.87 for shipping of this
sample and am willing to pay that charge. But, my trial period ends today and they cannot be reached.
My credit card company say charged my account for the new order on Aug. 11 which is 5 days before my
trial period is to end? They say they will delete the charge. I am very unhappy with the company. I
think they are scamming people!

The only way to stop this from happening is to force them out of business. This has been going on for quite some time. They use different names, so Beware! I totally gave way to their tactics. The cost I paid was high, but the lesson I learned is invaluable. Your only recourse is to file a complaint with your credit card company, close account and get a new card. They will keep billing you as long as they have an active account number. They won't even reply to notices from the BBB. They just don't care. They are unscrupulous and fraudulent.
It has been suggested that a "Class Action Suit" ought to be filed against them. Does anyone know how to go about this? Include me in!

hi, , , please how can we order the max cleanse medicine to dubai ? is there any way to order through the internet ? please reply to us as soon as possible, , , thank you

Yes, to those who complained about this company and product, I'm a little upset with myself for not doing more research. I ordered a free bottle, they claim to just charge you a shipping and handling of $4.95, after a few days I started getting cramping pains in my upper stomach. I called to cancel and then later found out they hit my credit card for $82.61 ( strange figure). I have since called again to cancel and return the unuse portion. In additon notified my credit card of this scam. I guess what is next to notify the Better Business Bureau and channel 2, 4, 7 and 11 of this scam. So others don't have to go through what I am going through. I have eyewitness new on speed dial.

i was scared by this company
when i called and tried i got the rum around about getting a refund and tried to let them send out product at a cheeper price
i had to get angry and told then i would report them to the credit card and phone company for pulling a scam at that point i was able to get them to finally listed to me instead of trying to pull more scam on me
i sugest no allowing yourself to get caught up in this in the first place

This is the WORST company I have ever dealt with. They are by far NOT customer freindly and their products DO NOT WORK. DO NOT, I repeat DO NOT EVER BUY PRODUCTS FROM THIS COMPANY - it is a SCAM!