DiscountMags
Reviews and Complaints

I gotta say, DiscountMags ain't all that great. I mean, sure, they got some good deals on magazines, but you gotta wait FOREVER to get your first issue. And get this, they say it ain't their fault 'cause they ain't in charge of when the publisher sends 'em out. Like, what kinda excuse is that? And don't even bother tryin' to get help from 'em. You can call 'em up or fill out their online form, but they ain't gonna do nothin' for ya. They're just some middleman tryin' to make a quick buck. Honestly, it ain't worth the headache. Just spend a few extra bucks and go with someone who actually cares about their customers.

So, I decided to give DiscountMags a try because their prices were too good to pass up. I ordered a subscription to The New Yorker and eagerly awaited its arrival. However, the delivery date came and went without any sign of my magazine. I tried to contact the publisher, but they were unresponsive. I waited another week, but still no luck.

Feeling frustrated, I decided to take matters into my own hands. I contacted my credit card company and sent a form letter to request a refund. It was a hassle, but I eventually got my money back.

It seems like DiscountMags may not be the most reliable option out there. They may take your money and invest it for a few months before finally issuing a refund. If you're looking for a hassle-free magazine subscription, it may be best to look elsewhere.

I always be lookin' at a bunch of "discount" online services when I'm orderin' my magazines, and DiscountMags is one of my go-tos. Their prices are usually the cheapest, and their service is always top-notch. Plus, if I ever have any problems with gettin' my subscription from the publisher, DiscountMags' customer service is always quick to look into the issue and fix it up good. I highly recommend 'em!

DiscountMags is the place to go if you want to get your hands on some great magazines. They're always willing to match any price you find, which is super cool. I recently got a really good deal from Kiplinger's, but I needed to renew some gift subscriptions. I tried calling Kiplinger's twice, but I had to leave a message for a callback. Unfortunately, I never got that callback. So, I decided to reach out to DiscountMags instead, and they were able to help me out at a lower price. My contact at DiscountMags was Alyssa, and she was super helpful. She stayed with me until my order was fulfilled, which was really nice.

I've also had other experiences with DiscountMags where they already had the best price for me. It's always nice to know that you're getting a good deal. I really appreciate the fact that they're willing to match prices, though. It makes me feel like they really care about their customers.

Overall, I would definitely recommend DiscountMags to anyone who loves magazines. They have a great selection, and their prices are always competitive. Plus, their customer service is top-notch. If you ever have any issues, they're always willing to help you out. So, if you're looking for a reliable source for magazines, look no further than DiscountMags!

Been using Discountmags.com for a hot minute now and I gotta say, they're the real deal. Prices are straight up unbeatable and their customer service is on point. Like, for real, if you need help with anything, they got you covered. I've been using their DiscountLock thingy and it's saved me some serious cash on renewing my fave mags. I even hit them up to say thanks during this turkey season and they asked me to leave a review. So here I am, giving them props. If you're looking for a legit place to get your mags, Discountmags.com is where it's at.

Discountmags.com is the place to go if you're a magazine lover like me. They've got a ton of different magazines to choose from, and the prices are pretty reasonable. But let me tell you, it's not always easy to figure out what the lowest price is. Sometimes you think you've found a great deal, only to have discountmags.com come along and beat it shortly after.

Another thing to watch out for is renewing your subscription before it expires. If you do it through discountmags.com, you might not be told upfront that the magazine publisher could cancel your order because you renewed at a lower price than they charge. That's a bummer, but it's something to keep in mind.

Overall, though, I've had a pretty good experience with discountmags.com. They've got a lot of options, and the prices are usually pretty good. Just make sure you're paying attention to the details so you don't get caught off guard.

I gotta say, I had a bit of a problem with my US magazine subscription from DiscountMags. I was missing the September 21, 2020 issue, and let me tell you, I was not happy about it. But, I gotta give credit where credit is due, because DiscountMags really came through for me.

They got in touch with the publisher and were able to get me a second copy of the 21st issue, which was great. But, get this, my missing issue actually showed up on October 1st, along with my October 3rd issue. I was pleasantly surprised, to say the least.

And, to make up for the whole ordeal, the publisher is even adding an extra issue to the end of my subscription. I mean, I didn't expect that at all, but I'm definitely not complaining.

I gotta give a shoutout to Alexis at DiscountMags, because she really followed through from the beginning and kept me updated every step of the way. Both DiscountMags and the publisher were just wonderful to work with.

Overall, I'm really happy with how everything turned out. Sure, there were some bumps in the road, but DiscountMags really went above and beyond to make things right. I'll definitely be sticking with them for my magazine subscriptions in the future.

So, I gotta tell ya, I had a pretty bad experience with Discount Mags. I was all excited to save some cash on my favorite magazine subscription, but boy was I wrong. From the get-go, I wasn't getting my issues like I was supposed to. I mean, what's the point of paying for something if you're not gonna get it, am I right?

So, I reached out to Discount Mags right away, like any reasonable person would do. And what did they tell me? Oh, they said they'd contact the publisher and get it all sorted out. But let's be real here, the publisher ain't gonna admit to anything. So, I'm left with no issues and no refund. And let me tell ya, that's not a good feeling.

I mean, I paid up front for this subscription, and now I'm not even getting what I paid for. It's a total waste of my time and money. So, I'm here to warn you all, don't use Discount Mags. Sure, you might save a few bucks, but in the end, it's just not worth it. Stick with a company that actually honors their commitment to their customers.

Hey there,

I've been using Discountmags for a hot minute now and I gotta say, it's been a pretty smooth ride. I recently copped a mag for my mom's bday, but it never showed up. I was bummed out, but I hit up the company and they got back to me real quick. This lady named Alexis hit me up and asked for more deets. She was super profesh and speedy with her responses, which was dope. She took care of my situation right away and even followed up like she said she would. Good customer service is hard to come by these days, but Alexis was a straight-up rockstar. I hope Discountmags gives her some props for being so on point. I'm stoked to be a long-time customer and I'd def recommend this company to anyone.

I've been using Discountmags.com for a long time now, and I gotta say, it's one of the best places to get your magazines from. They have a huge selection of magazines to choose from, and the prices are usually pretty good. Sometimes they're not the cheapest, but most of the time they are. And that's important, because I don't want to spend too much money on my magazines.

But the thing that really sets Discountmags apart is their reliability. I've never had a problem with them delivering my magazines on time. They always get the first issue to me within 7-8 weeks, and if there's ever a delay, they let me know right away and give me a new date. And they're always quick to respond to my inquiries, which is really important to me.

Another thing I love about Discountmags is their website. It's really easy to use, and it lets me see all of my active subscriptions and when they're due for renewal. And they always send me an email notice at least two weeks before the end of my subscription, so I have plenty of time to decide whether or not to renew.

But the best feature of Discountmags, in my opinion, is the Discount Lock. When I first subscribe or renew, I can set a Discount Lock that guarantees that Discountmags will renew my subscription at the current price, even if the publisher raises the price. And there's no charge for this! It doesn't commit me to renewing, either. I get notified at renewal and can decide whether or not to renew. And if I ever change my mind, I can cancel the Discount Lock at any time.

Overall, I'm really happy with Discountmags. They have a great selection of magazines, good prices, and they're really reliable. And their website is easy to use and has some great features. I definitely recommend them to anyone looking for a good place to get their magazines from.

I just wanted to say how pleased I am with your company. When I realized we hadnt received one of our magazines, I sent you an email. I received an immediate response letting me know it would be looked into. I even got a follow up stating that the publisher should be reaching out to me shortly. In todays day, you dont often find customer service like this. Kudos to you and all that you are doing for your customers. Thank you very much.

I ordered a magazine subscription for my grandsons birthday and the first issue was due to deliver mid September to mid October. He had not received anything by early November so I contacted the customer service department. The next day I received a response and turns out I had the wrong house number on the order form. They quickly corrected it with no fuss. Im very impressed with them and would not hesitate to order from them again. 100% satisfied.

I've used discountmags.com for years to save money on my subscriptions. This time, there was a ***-up in one of the renewals and it was cancelled by their wholesaler. Initially it looked like reordering would more than triple the price of the subscription. But their great customer service reps figured out a way to get me the subscription at an even LOWER price than my previous, and one that included hardcopy as well as *** came out way ahead on this!

I ordered a magazine subscription in Nov 7th, 2019 with delivery of my subscription in Jan 2020 (12 weeks ) Time is up and no one is repling to my emails but I was charged for the subscription order on Nov 7, 2019. They are using Covid 19 as the excuse. We all know Covid 19 delays were well know before the Fall of 2019. If that was a true issue, they had every opportunity to make that part of the delivery dates stated on my order I would give them no stars if I could.

To actually think that a real person would write back in an email regarding a issue that I had is beyond wonderful. They never gave up on me and solved the problem until my daughter finally received her first issue of a cooking magazine, she was so thrilled and just in time for Thanksgiving and new recipes! Thank you again, I will use your company over and over again and will recommend you highly. Your customer service via email was superb, timely and always to the point!

I had to cancel a two year gift subscription after the first year. I was aware that in doing so, I would not receive a refund since I was six months past the cut off date. I was pleasantly surprised by their response time, less than 24 hours, and their offer to set up a gift certificate to their website for the remaining balance of the original gift subscription. Once I sent agreement to this offer, their turn around response time was, again, the very next day. I truly appreciate good customer service!

I am writing about your customer service representative MELODY. I had a question about the new expiration date of my New Yorker subscription and Melody's attention to the problem in every detail was absolutely wonderful, She was courteous, friendly and knowledgeable. She very obviously knew what she was doing. She gave me reassurance as well as information. Everything is now in order and I am most appreciative of her help. I hope her skills will be properly recognized by your organization. --Linda N.--

Purchased a subscription to a magazine on 10/31 for $27.99. Was told first issue would be received in *** weeks. That came and went. Reached out to company in Feb 2022 4 months later and was told it was the publishers fault they would reach out. Then was told first issue was mailed 2/17 and would take 2-3 weeks. Mind you I ordered 10/32! It's now March 4, 2022 and still no magazine received. I have cancelled and requested a full refund. Worse experience ever and I've ordered many magazines from other companies.

The hallmark of a good company is efficient customer service, especially when live help is required. I experienced exactly such service when I reached out to Discount Mags to confirm the CC or PayPal on file. I was gratified on two fronts. Melody was very personable and helpful by email. The other bonus was unexpected. I had forgotten that my Economist digital subscription was under "Discount Lock". This meant I was about to receive the same great rate for another year. If everything goes well on renewal next week, then A+.

I had given my granddaughter a magazine subscription which I requested be an automatic renewal. As she grew older her interests changed and it was time to cancel the subscription. I called DiscountMags after their regular hours and left a voice message. The next day I got a detailed message back and it was very helpful to me. I missed their call and called them again and they were very helpful in canceling my subscription and I received notice of my refund the next day. I would not hesitate to use DiscountMags again and again!

So, I ordered a magazine for my mother-in-law from DiscountMags back in March. I was hoping to surprise her with it on Mother's Day, but boy was I wrong. It took almost five months for the magazine to finally arrive on August 7, 2020. I was starting to think it was never going to come! But, hey, better late than never, right?

Despite the long wait, my mother-in-law was thrilled to finally receive her gift. She's been enjoying the magazine ever since. I have to say, the selection of magazines on DiscountMags is pretty impressive. They have everything from fashion and beauty to sports and fitness. And, the prices are definitely affordable.

The only downside to my experience with DiscountMags was the long wait time. I understand that things are a bit crazy right now with the pandemic and all, but five months is a bit excessive. I would have appreciated some communication from the company regarding the delay. But, hey, at least the magazine eventually arrived.

Overall, I would recommend DiscountMags for their selection and prices. Just be prepared for a potentially long wait time.

I ordered from DiscountMags back in December and it's now March and I still haven't heard anything from them. I paid $19.95 and haven't received any notification or communication from them. It's really frustrating and I don't want anyone else to fall victim to this business.

I ain't gonna lie, I was pretty excited to get my mother in law a subscription to her favorite magazine for Mother's Day. I mean, who doesn't love getting a fresh new issue of their favorite mag in the mail every month, am I right? So I went ahead and ordered it from DiscountMags, thinking I was gonna be the best daughter in law ever.

But let me tell you, things did not go as planned. It's been over a month and my mother in law still hasn't received a single issue. I mean, what the heck? I reached out to DiscountMags on July 8th to see what was up, and all they said was they'd "look into it". Well, it's been almost another month and still nothing. I'm starting to think they straight up forgot about my order.

Honestly, I wouldn't recommend anyone buy anything from this company. If they can't even get a simple magazine subscription right, who knows what else they're messing up. Save yourself the hassle and go with a different company.

So, I went on DiscountMags.com to order a subscription to my favorite magazine. I was excited to receive it in the mail and start reading all the latest news and articles. However, what I got instead was a bunch of spam emails flooding my inbox. I was so disappointed and frustrated that I couldn't even enjoy my subscription.

I tried reaching out to customer service, but it was like talking to a brick wall. They warned me that it could take up to 10 days to get a response, but even after that, I heard nothing back. It's been weeks now, and I still haven't received any update or resolution to my problem. It's like they don't even care about their customers.

Honestly, I feel like they've just taken my money and run. It's not fair that I have to deal with all this spam and frustration, and they're not doing anything to help me. I wouldn't recommend DiscountMags to anyone, and I definitely won't be ordering from them again. It's just not worth the hassle and disappointment.

So, I was trying to keep up with my weekly magazine subscription and decided to extend it two weeks before it was supposed to expire. I thought it would be a piece of cake, but boy was I wrong! Instead of just extending my existing subscription, they treated it like a brand new one. This means that I have to wait 8-12 weeks for it to start again. Can you believe that? I'm going to be missing out on 10 whole weeks of my favorite magazine! And to make matters worse, if the subscription doesn't start back up after 12 weeks, I'm out of luck when it comes to getting a refund.

Needless to say, I won't be using DiscountMags anymore. It's just not worth the hassle and frustration. I mean, who has time to wait around for weeks on end just to get their magazine subscription back? Not me, that's for sure. I'll be looking for a new service that actually values their customers and doesn't treat them like they're just another number.

On December 24 I purchased a 2 year subscription to *** for my wife from ***.. She did not receive her first issue until March *** Dec. 2021. Therefore, I paid for a 2 year subscription, but she received the magazine for less than 1 year. I have emailed the company twice and have not received any response.

In April, I purchased a two-year magazine subscription and paid $34.95 upfront. The magazine shipped and I got it a month later through December. For 2021 I have not received one magazine. I contacted the company without any luck. At first, I wanted a partial refund for the missed issues but now I am requesting a full refund for all the additional hassle, if possible.

Site: DiscountMags.com Order Number: KE9443324 Magazine(s): Chess Life I never received my order. I made the original order in November. I was supposed to receive it by Feb. It never came. I have tried contacting the company by both email and phone. I received automatic messages saying that I would get a response back in one business day but never heard anything. I called the number listed on the Complaintsboard.com site and got a voicemail message.

Discountmags.com did not provide The New Yorker magazine renewal order that I paid for, after FOUR MONTHS. They could not confirm why the order was not implemented with the magazine and the magazine had no record of my renewal order ia Discountmags.com Placed my initial RENEWAL order with Discountmags.com on Jan 24 th. I have a New Yorker account of 30+ years, and as of May 25, they have not renewed my subscription. I have requested a refund.

In December I was charged for a renewal to a magazine I was subscribing to, the old subscription ran out in April. As of July the subscription still has not renewed. I have been sending them messages through their website for several weeks now and have yet to receive anything other than an automated response saying that they'll get back to me. They simply took my money, gave me nothing in return, and have been ignoring me this whole time.

My daughter received a magazine subscription as a gift from someone who is not supposed to be in contact with her. My partner and I both contacted the company asking that they please not send this gift to our home as it was from someone who isn't even supposed to have our new address in the first place. We were told that wasn't an option and was then reminded of the unsettling personalized message that was included in this "gift." We do not want it. Why is this so difficult?

In December *** I ordered two separate subscription magazines one to be sent to my daughter and one to be sent to my daughter-in-law they both shouldve been mailed to them in January and February they never received the magazines the company will not email me back or answer me I cannot get a hold of anyone they dont answer their phones it just goes to a voicemail Ive sent thousands of emails Ive called hundreds of times and they will not send the magazines and they will not answer me

On 01/07 I placed order# LH4687283 with DiscountMags.com for a 2 year renewal of my subscription to The New Yorker. I paid the $153.55 I was charged with PayPal. When I still had not received a single issue of the magazine by April 9th, I sent them an email. They responded by saying it takes a while and the magazine should arrive between 04/01 and 04/29. When I still hadn't received my magazine by May 14th, I again contacted them, and they said they would look into it. I contacted them on May 16th and then again on May 23rd. They have done nothing except take my money. At this point I want an immediate (not delayed) refund so I can pursue other means of subscribing to this magazine.

I started to attempt to secure a renewal to my *** around June 12, 2022. Almost all transactions by internet are limited and not complete or organized. Therefore a potential customer never as assurance that their transaction has been completed and if it is accurately documented. Any communication is simplest vis web, but it is never clear. Then they send automatic messages that never address the problems or the questions. They tell you to call. You try and they do not answer.So it is three weeks now and I have nothing from this Company to tell me if my 2 year subscription is set for the the $15.00. I do not know if they have the proper start date. Basically, this Company is so disorganized that a customer never is assured that their transactions are recorded and if they are accurate. They fail to communicate very consistently.

I purchased a year subscription of *** from this company in August . They seemed reputable and were having a sale. The standard turnaround time for new subscriptions came and went, and I reached out to their customer service. *** Mags gave me excuse after excuse, blaming the publisher and promising me new dates with each email. They kept jerking me around until finally telling me that it's my responsibility to check with *** taking no responsibility whatsoever for fulfilling the order I paid them $50 for. The post office does not help you if you don't have tracking information and I have been waiting for 5 months now with no answers or evidence that *** even received my order. I see other Complaintsboard.com complaints on here and am forced to come to the conclusion that this is a fraudulent business.

Back in July, I purchased a renewed digital subscription to the economist through discountmags.com. I've been purchasing from them for years now without a problem but for some reason now my subscriptions aren't syncing up. My latest purchase in July last year should be 1 year, however, my economist subscription has stopped in mid-march, only 9 months later. I have patiently contact discountmags multiple times, first adhering to their 14 day guidelines to hear a response, then having it escalated to a supervisor. I sent emails to them on Mar 12, 20, 24, and most recently 28. I haven't heard back from the last 2 emails, and I'm very anxious that I paid for services not rendered. Neither economst nor discount mags is giving any resolution (economist says its on discountmags.com end). I would appreciate either a re-instatement of my subscription, or a refund of my purchase.

On Dec. 12, 2020 I purchased 2 magazine subscriptions from Discountmags.com. To date, only one of the subscriptions ever came. They told me to wait until March 6th at the latest. The magazine still did not come. I sent 2 emails to them asking for updates but I never received a response. Only upon my 3rd inquiry (and when I told them I would be filing a complaint against them) did they respond and told me now I have to wait even longer. I had asked for a full refund for the magazine which they ignored and just told me they can't do anything about the delay and I just have to wait. I could be waiting forever for all I know! Per their online policy I should be able to request and get my refund, especially for a product I never received. Now they want me to wait longer, and then if magazine doesn't arrive I NEED TO CONTACT THEM AGAIN which is ridiculous. Why don't they do their diligence right now so I don't have to email yet again? I want a refund in full immediately.

4/1 I have a collection of airplane magazines that offer instructions on building models. On 3/19 I ordered a Jan 2020 magazine from Discount Mags & paid for it immediately. I awaited the access code to download. My wife downloaded it. I realized that I could not directly gain access to it without going to their website. When I buy an item, I want access to it when I need it without going through user names and passwords. I emailed Discount Mags 3 times and finally got an answer which I could not understand. I'm a graduate of the U. of IL and I use a computer every day. I have been unable to access that file since the first time my wife found it. I want my $6.99 back and if they will tell me how to delete the file, I will do that immediately. Nowhere did it say in their ad prior to purchase that I would have to go through their website to use what I purchased. Order #RR2664464. Very poor presentation by them as to the use of their product. I would never trust them again.

This is a combination of Advertising, Customer Service, Guarantee Issue. They advertised a price with promotion for The Economist Magazine. They ensured this was posted on slickdeals.com for maximum publicity. I put in a order for PRINT. They changed it to Digital (higher profit margin) and then sent me a confirmation for digital after purchase was completed (FOR PRINT). I sent in a customer service request about this issue and was told the mistake was on my end, but that they could offer me a refund. I affirmed that it was NOT an error on my part, but regardless said I would accept the refund. They wouldn't correct their mistake even though they deactivated the digital link subscription and could've provided the print version in lieu.They then ghosted me. There is no phone number to call and they don't respond to emails. I believe this is a classic bait and switch since digital is higher margins. I suspect others have been a victim of this as well. In the meantime they are now getting an interest free loan on my money.

I purchased a 4-year subscription for *** on 4/20 for the amount of ***, on order number WT2933927. This publication ships bi-monthly, I had renewed this service in the past without interruption, and as usual, the service was renewed and the magazines arrived electronically as normal. Recently my issues stopped uploading using the 3rd party supplier for the digital editions of the magazine and when I inquired with the supplier, they notified me that the subscription was ceased and no longer offered and that I would need to seek a refund for my subscription with discountmags.com When I contacted them, after several attempts, they issued me a $5.00 refund which they claim was the best they could do, again this was for a 4-year service, which they have a guarantee, yet since the order was placed outside of the 6-month guarantee window, the $5.00 was for my inconvenience. This company somehow thinks they can take your money and not provide a service, again I paid for a 4-year service in advance, for which I only received less than a year of that service in which I paid for