Menu
For Business Write a review File a complaint
Dog Pawty Customer Service Phone, Email, Contacts

Dog Pawty
Reviews and Complaints

www.dogpawty.com

Learn how the rating is calculated

1.0 45 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Dog Pawty Complaints 45

ComplaintsBoard
S
10:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Dog Pawty unethical behaviour

back in January I ordered the dog bracelet and have never received you took 7.00 dollars out of my bank on January 11th.i have nicely tried to get ahold of you to no avail .if you are not going to send the bracelet then return my money I am 78yrs old and don't need this also have heart problems.thank you Shirley lampley why are you acting so stupid.you want people to order from you then you don't act like you don't have any sense

Read full review of Dog Pawty
Update by shirley lampley
Feb 08, 2018 10:17 am EST

hate your bussiness

Hide full review
ComplaintsBoard
M
10:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Dog Pawty light up led dog collar

I ordered a dog collar on September 24, 2017. The collar arrived broken. I contacted their customer service department and submitted a "ticket" on their website, (and included photos of the broken product and order number) several times but never received a response. Then I emailed the company directly explained the issue. I was ignored several times, and then on two separate occasions I was told that they would send a replacement in 12-18 days. So I waited each time but nothing came.
You are unable to leave a review on their facebook page so I left comments on their page under their posts, and they deleted my comments and marked them as spam so other customers can't see them. I have filed a report with Spotify and with the BBB but they can't issue a refund or replacement either (obviously) so I'm out of luck and out of my money.
I am not able to file a dispute with my Bank because it has been more than 60 days... again... if I wasn't told to wait almost 3 weeks each time, it wouldn't have been over 60 days.
This company is a total sham. Please don't waste your money! if you have any issues with the products, they WILL NOT REPLACE OR REFUND YOUR MONEY, even though their refund policy states that they will.

Read full review of Dog Pawty
View 0 more photos
Hide full review
ComplaintsBoard
S
11:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Dog Pawty never received my order

I ordered a led color on Oct 22nd I allowed for the 40 days for it to be processed my mother ordered 3 collars. we never received any of them I submitt4ed a "ticket" and got emails saying it had been held in a shipping warehouse over seas they asked if I would like a "generous" gift card to the their website or if I wanted a new replacement order and I said yes I would like the collar I originally purchased and its now Jan 22 and I still have received anything. I have looked all over for their phone number but there's nothing anywhere.

Read full review of Dog Pawty
View 0 more photos
Hide full review
ComplaintsBoard
D
10:50 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Dog Pawty light up dog collar

I ordered this from a Facebook link and it was sent but it does not light up. I even changed batteries to see if that was it . Received this broken and each of the 6 times I have sent them an email or filled out one of their "tickets" all they do is send the generic email with FAQ and more links to again send a ticket.

No one actually reading what I wrote. I will be posting on every dog site I belong to how bad this place is. Giant rip off company.

Read full review of Dog Pawty
Hide full review
ComplaintsBoard
B
5:42 am EST

Dog Pawty didn't receive anything

I never received anything that I ordered two months ago. How is this possible?
I think I have written about 6 or 7 emails asking about the order status. And these guys even replied once, but then they just disappeared.
I wonder whether I am the only one or not.
I think I have to mention that I ordered once from them and the item had an average quality, nothing special, it looked very cheap, but my dog doesn't really care. The delivery took 3 weeks which was appropriate. So that's why I ordered for the second time. But of course, it's the last one.

Read full review of Dog Pawty and 28 comments
Hide full review
28 comments
Add a comment
P
P
Petpedicure
US
Dec 09, 2019 3:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I recently purchased a Petpedicure nail filer from your website. I am not satisfied with your product, it does not work like it is supposed to. I am wondering if I can get a refund for my purchase. I paid $12.99 for it.

View 0 more photos
P
P
Petpedicure
US
Dec 01, 2019 8:55 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I purchased a Petpedicure nail filer from Dogpawty.com. I paid$12.99 for the product and I am not satisfied with it because it does not work as suggested. I would like a full refund for this product.

A
A
Adriana Barbieri
US
Oct 19, 2019 12:29 pm EDT

Ordered and paid for a item in April and never received. I want my item _a dog paw earrings or my money back.

View 0 more photos
D
D
danny martell
CA
Apr 02, 2019 3:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

We ordered two harnesses one large and one extra large. They may fit a large cat but not a dog . How can we return them for a refund. We paid 11.00 and change for them.
We waited a long time for them and would not fit the weight class they were supposed to fit. we have no receipt we payed by pay pal.

J
J
Jayla Mckale Rogers
US
Feb 11, 2019 4:20 pm EST

I ordered over a month ago and haven't got them yet

T
T
Tamara Nesbit
US
Feb 12, 2019 2:17 am EST

Paid for product out of my debit card. Payment was received but still no product. Wth is going on. I want what I paid for. I miss my baby so much. And then I am robbed of money from shipping and handling. This is a freaking out rage.

View 0 more photos
S
S
Susan Wolcott
US
Feb 11, 2019 12:29 pm EST

Please refund my 126.00, when I shopped from Facebook, it had said 4.95 shipping and handling and 2.00 more for the car leash, upon looking at my bank account you took. 4.95. 2.00 20.00 and 100.00 please refund as this is way to much to me to afford as I am disabled. And livening solely on Disability.

Thank you Susan Wolcott
1+[protected]

View 0 more photos
S
S
Shytstyck
US
Jan 22, 2019 9:50 pm EST

Something I have noticed as far as Facebook ads go, dont do them! I once ordered something as well and it never came I took that as a learning experience. You need to always do your research and look for reviews on said company. As far as I can tell there hasn't been a legit one yet.

P
P
Pam Fricker
US
Nov 13, 2018 8:46 am EST

I ordered 4 scarf collars for my dogs they were so little they wouldn't fit around their leg, so very disappointed in this order bad experience with this order

View 0 more photos
A
A
anthony fredo
US
Sep 03, 2018 8:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

did not receive dog harness been 1 month

Dog Pawty Reviews 0

Looks like Dog Pawty has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Dog Pawty, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Dog Pawty complaint handling

Dog Pawty reviews first appeared on Complaints Board on Nov 23, 2017. The latest review Dog seatbelt restraint was posted on Sep 25, 2020. Dog Pawty has an average consumer rating of 1 stars from 45 reviews. Dog Pawty has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.8
240 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Dog Pawty Contacts

  2. Dog Pawty emails
  3. Dog Pawty address
    3885 Ashton Shore Lane, Mount Pleasant, South Carolina, 29466, United States
  4. Dog Pawty social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  6. View all Dog Pawty contacts
Dog Pawty Category
Dog Pawty is ranked 85 among 111 companies in the Pet Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.