Dog Pawty
Reviews and Complaints

Ordered a dog harness for our Westie, size small. Queried after 6 weeks as to shipping delays or details.
Prompt reply stating they would look into the matter. Appears the shipment was lost somewhere in China.
Requested a refund. Prompt reply stating a manager would contact us within 48 hours.
2 weeks later have sent a second request for a refund and still have not heard from them.
Poor customer service and support.
Would not recommend dealing with this website.

I purchased 2 blue harnesses and 2 blue seatbelts and have written 2 emails and have not heard from anyone at all.
On separate invoices. 1st was 2 harnesses. Then
2nd invoice 2 seatbelts.
My name is
Jack LaBrasseur
At 1577 Reaney ave St Paul Mn 55106

[protected]@hotmail.com

[protected]

Please contact me immediately by phone.
Thank you Jack LaBrasseur

I have been charged for 3 memory bracelets ordered on June 24, 2018. I ordered a harness on July 1, 2018. Both purchases were done thru PayPal. I would love to receive my items. I think over a month for one ans a month for the second ia a bit much. No tracking infor has been sent to me. I will get in touch with PayPal to reverse these charges if I don't receive my items this week

I ordered this dog harness in June of 2018. As of July 27th I have not received the order. You have charged my credit card for the amount. I'll call the credit card company to dispute the charges for both orders. You should advise customers before they order the product comes from China! I ordered another harness the first of July which
Paid full price for the product. # 558643. I have sent several emails with no one responding to emails. Mandy Burkhardt

I bought the dog paw ring for $9.99 back in May 2018, and in June I emailed to dog pawty a ticket asking where is this so called ring at? And I get an email response that says these items come from overseas (china ) and it can take up to 45 days to receive, and if I don't get it after 45 days to send another " ticket." Omg, give me a break ! This company has no customer service phone number., and several people are not getting their orders from this company ! The bureau of consumer affairs needs to be made aware of the faulty business practices of this organization !

I ordered this merchandise back in Feb 14 2018 they were suppose to send me a confirmation E-Mail never received it. I paid for it through my Checking Account. for 10.99. I have submitted tickets and request for any information and I get not response. They say the shipping will take 45 days. They provide no tracking info or even where the merchandise is coming from. I would just like to refunded the amount I paid.

I ordered this ring in May 2018 in a size 7. I put this on my credit card and finally received the ring. I am happy with this ring but a few days later I received two more rings in different sizes that I did not order and can not use. My first question is how to send these back and also how to get the money out back into my account. Your prompt response is appreciated. Thank you!

I bought this produce in an XL and when I received it, it was the size of a small to medium dog. I was so excited when the package came and then I opened it to be totally disappointed. I paid good money for this product and really would like to get my money back. Although, it seems to be of a decent quality, I would not recommend anyone to buy this product. Such a disappointment.

This company is a scam! I paid outrageous shipping for 2 seat belt restraints that will not survive a strong pull or impact. The harness would not even fit a newborn puppy...so small and I ordered for a Golden Retriever... This company is such a joke. DO NOT ORDER ANYTHING FROM THEM! I want to be reimbursed for product and shipping... product not useable whatsoever. Website is professional which makes you think product will b e up to safety standards, , , not so!

Yes, I am one of those that paid the $6.99 shipping price for a non existent item from this so called company. I have tried to be reasonable and wait, as I understood it was supposedly coming overseas. Well it must be the slowest boat from China ever to sail the seven seas! Obviously, this company is scamming. BUYER BEWARE! Save your money and time.

I ordered a necklace on 4/3/18 and still havent received it. I would like an email or some kind of communications as to when I might be getting it. I ordered this for my granddaughters graduation which is on the 30th of May. According to the internet you are a rip off and a joke plz don't let that be true this little girl has just lost her best friend...

I placed an order with Dog Pawty in response to their Facebook ad on January 17, 2018. This order was never received. I emailed the merchant at the address provided on the order confirmation email on April 20, 2018 and received no response. No phone number is listed for this company. I have sent numerous follow-up messages through their website at https://dogpawty.freshdesk.com/support/home and Facebook messenger to no avail. The order was for a small pink Premium Glow-In-The-Dark LED Safety Collar. This was a $6.99 "pay only for shipping" order.

Came up on a Facebook promotion, advertising that due to so many followers/likes the item was on promotion - pay postage only. The ring pictured was of high fashion jewellery standard, described as rose quartz set in rose gold tone fashion alloy base. Item took 6 weeks to arrive and was not like pictures. Was quality of anring from a gum ball machine or cracker. Cheap fool back stones- not rose quartz set on a cheap tinny band. Looks like something a 5 year old would wear. Stones weren't even same colours. False advertising and misleading.

I ordered 4 collars
1 XL-blue
1LG-yellow
1NED-pink
1 SM-pink
Never received them. I live out where we have lots of skunks. Wanted the collars so that I could see my dogs in the yard before they get sprayed. PLEASE tell me my collars are on their way. It's easier to spot my dogs with something on them that at least lights up. I have tried to attach small flash lights to them but they don't stay on them.

I ordered a "pay only shipping at 6.99$" necklace on March 27th...
I have tried to contact the company numerous times thru email, Facebook, submitted a ticket, all the methods they suggest with not one reply.
After seeing all the other complaints perhaps the company is just a scam.
I got quick confirmation email with number and it tells me to come back to same page in future for a look at its status. The status has never changed since I placed the order.

I ordered the "free" charm bracelet "No longer by my side but forever in my heart" on Feb. 23, and paid the $6.99 shipping charge thru my Paypal but it is now April 4 and I have not received it. I had ordered this for a gift and would still like to receive the bracelet. But I'm seeing similar problems online about orders not being received from Dog Pawty.

I put an order for one, they confirmed me for four. When asked when I'd receive my product they said wait a week and message them if I didn't get it. Waited a week didn't get my item and then they stopped responding to me. I have sent three emails, follow ups and have resorted to posting a warning in their Facebook posts to get them to respond. Wish I used PayPal so I could at least dispute the charge.

I thought this was legit so I sent for the bracelet. I got an email saying I had missed the deadline for this offer. There was no deadline mentioned in the post. They charged me $6.99 for shipping (There was nothing shipped) I did get a $7.00 credit which was to be used at their store.. Nothing at the store was under $17.99 and I sure wasn't going to fall into their trap. I just hope nobody else falls for this scam. Lesson learned!

I ordered the light up collar and waited the 2 months or whatever they said and then followed up as I did not receive any tracking info on my order (like they said I would get). They came back to me and said I entered my address wrong and the order must have been delivered to someone else and there is nothing they can do but give me a discount on something else... I'm not stupid enough to give this scam more of my money though. Very pissed off about this.

I ordered a hoodie from this company. Since there was no size chart, I ordered a size up. I usually wear an xs/sm so I ordered a med. When it arrived, it was too small so I immediately emailed asking to exchange it for a larger size. I was told that they do not do returns/exchanges and that it's clearly noted on their website. It is not clearly noted. If it was I wouldn't have ordered such an expensive hoodie. Other companies clearly nite on their website if they have a go exchange/return policy and many more it on the checkout page so the consumer is clearly informed before hitting submit order. Buyer beware as this company is a scam.