Dollar Tree
Reviews and Complaints

The Hamilton Mill Dollar Tree in Buford is by far one of the neatest that I’ve ever encountered. The only thing the store lacks is decorum from the disheveled manager Teri. She is very rude and nasty to customers and employees. From the looks of her appearance she should be angry at not putting herself together before dealing with the public. She always looks scruffy so maybe that’s why she’s always angry. I was so disgusted at how she shouted insults at a technician over the phone who was giving her instructions on how to fix the self check out machine. He was good because the way she spoke to him, he should’ve hung up the phone and let her figure it out herself. She had the nice Asian lady that works there almost in tears the way she shouted at her. Who does this woman answer to?

The store at 410 South Columbia Ave Suite F in Rincon, Ga is rarely open at 10 am when it is supposed to be with employees standing out front on the sidewalk waiting on the keyholder. I would say at least 4 times a week the store does not open on time.

There is also merchandise frequently blocking aisles while waiting to be shelved. I often have to move that merchandise to access shelves to find a product and as well move it to the side of the aisle so I can get around it to go down the aisle.

I've frequented this Dollar Tree at Hamilton Mill 2725 Hamilton Mill Road, Buford, GA 30519 at least three times a week. It's extremely convenient to my house and my job as well as the other shops I frequent. On several occasions, I've encountered a RUDE and DISRESPECTFUL older white woman who says she is the 1st manager. Her name is Teri and if she's not the owner of the store why does she still have a job there. She is disrespectful to the customers as well as the other employees. I've witnessed her behavior quite frequently and asked her would she like if someone spoke to her in that manner. I even asked for a corporate number to make a formal complaint, she told me I could find another Dollar Tree to go to. I've been a Supervisor for over 20 years and my subordinates are never treated with disrespect from me. I've heard her call an employee stupid and that was it for me. I will never enter that store again as long as she's employed there. I will encourage my friends, neighbors and co-workers not to patronize as well. She needs to be trained on how to deal with employees in which she supervises other than calling them names like "stupid" and telling them they don't have common sense. Also she needs training on how to deal with the public. She's not friendly or pleasant in appearance or demeanor. Her behavior is deplorable and should be looked into. No one should be treated with such blatant disrespect TERI! WHO IS HER BOSS?

Store #3438 wellsley ave, spokane 9am 11/22/22 manager matt

was called to open 2nd register, was sullen and unpleasent i had 8 rolls of one kind of ribbon and 2 or another. He demanded that he scan each one and scanned one of them twice. I left and immediately returned to request refund. He refused to look at the receipt or count the rolls of ribbon, indicating he had not made an error, without even checking. Refused to provide information on a superior or district manager. His uniform was dirty as is the store. I would like my refund and the manager be reprimanded.

I stopped by this Dollar Tree on 11/22/2022 to pick up a few things needed for donation boxes. I spoke to a stock clerk and asked if I could have 2 of his small empty boxes and he gave them to me. I went to check out and LIsa snatched the boxes out of my buggy and asked why I had them. I told her I asked the stock clerk because I needed them for donation boxes. She proceeded to get ugly and say no Dollar Tree or any other store gives away boxes, I told her the Dollar Tree back home where I am from does all the time and so does any WalMart and Dollar General. She stated all people from Florida are trash and use her dumpster. To which I thought was very rude. She tried to argue with me more about me being in the Dollar Tree, This woman already upset a previous customer and she left out with out buying anything. I asked for my receipt and she did not want to give it me. I told her I need my receipt and she shoved it in my hand. Very rude! Then she told the customer behind me as I was walking out that she deals with these [censored]es every day! I heard him say I dont care and it's not my problem just ring me up I am in a hurry! Very rude. Definitely needs to be let go and hire someone else to do her job.

On 11/21 at 10:03 at store #3093, I purchased several items including 5 holiday cards. The section listed the cards as 2 for $1.00 but when I checked out I was charged $1.00 each. I questioned the transaction and was told the supplier put the cards (there were many) in that section and I should turn the card over to review the back.

I feel this was certainly misleading and cost customers additional expense in this time when prices of everything has increased. Is Dollar Tree trying to defraud its customers?

My wife has been using the Dollar Tree in Big Bear Lake, Calif. for several years.

On 11/03/22 at about noon, my wife asked the assistant manager, Erin, to please call up a second checker because of the long line, the assistant manger then became verbally abusive and gave my wife a 'chewing out' so my wife completed her purchase and left.

On 11/06/22 My wife returned to Dollar Tree to make some new purchases and to return a box of cookies that were bad, and like before there was only one checker on duty working, this time my wife said nothing but a man also waiting in line asked for a second checker be called up front to help. The assistant manager then told him off and when my wife asked about retuning the box of bad cookies she was told by the assistant manager that she could not return them and told my wife to leave the store. The man then began to argue with the assistant manger. The assistant manager then threatened to call the police to have them removed from the store.

At that point my wife and two or three other left. [protected]@live.com

I would like to talk to the district manager of store 7275 in Leesburg Fl. Tonight there was another issue with your employee named Tom that was my final straw of ever stepping foot in their again... This employee Tom feels he must have a social hour with each and every customer talking about this and that and he stops ringing items up while he is talking causing everyone in line to have to wait 2 to 3 times what it would have taken them to cash out. Tonight was no different he started a conversation with the lady in front of me about frivolous things and even as she was 1/2 way to the front door totally ignoring me who was next to be cashed out and then after she left another employee came over and started looking for something off the side of his register and he (still ignoring me) started talking to her and then started looking under the counter with her. Well now I have been waiting atleast 4 minutes being totally ignored and I spoke up asking him if he is going to wait on me and he came with "I am getting to you" As a retail store owner myself I found this to be totally un acceptable and I told him I no longer wanted anything from that store that I would go to your competitor Dollar General across the street (I did go there) Before I left I asked for the district mangers office number as I was going to complain and he refused to give it... Mark Stapleton [protected]

At approx 4:00pm on 11/11/2022 I was in the Dollar Tree on Tioque Avenue, Coventry RI 02816. I was with my sister who is a high functioning adult with a learning disability. While cashing out, in the most clear upbeat friendly voice, she said to the cashier (his name tag said KALAB) "Hello, how are you/", he never even picked up his head or looked in her direction. I said loudly to my sister, he just didn't hear you. She stood closer and very nicely said again..."Hello, how are you?"... still nothing from the cashier. So, I asked him, Did you not hear her? Kalab did not answer me or even look at me. I said hellooo?... He replied to me that "I don't like to talk". I found that to be very rude and disrespectful.

I am not exaggerating, when I tell you that my sister was very upset when we left. She kept asking what she did wrong? I tried to explain to her that she did not do anything wrong, it was him... but she came home and told her grandmother what happened and when telling her, she cried, she thinks she said something wrong.

I truly hope that this situation is addressed.

Thank you for your time...

I was in the dollar tree, and a worker was talking about doing drugs with the customers and telling another co-worker they were talking about with other customers around also. She did drugs in the store from a customer or customers. To be more specific she was smoking illegal substances from customers I called to say something about it and nothing has been done about it I was told it would be told to corporate but I feel like they have done nothing I thought about reporting it to the police but I wanted to go to dollar tree itself cause doing drugs in the store off customers with other customers around or in the store and then also talking about drugs while everyone shops.

October 28th 12:14 at store #1047

1850 S Hurstbourne Pkwy suite 155 40220

I filed this complaint by phone & by email with no results. This employee ruined my day with her behavior and then no response back is equally as disturbing.

I hear all of the time people making comments that people that work in the service industry needed to be treated better but in this instance it was the customer who was treated unfairly.

Here is my original complaint

I had an employee at check out that was not only rude but threw the receipt. She was not able to put a gift card through for $20.00 and was agitated when I simply said " if it is an issue then don't worry about it. I'll get it later".

She in return said "do you want it or not" and I said "if you can get it to work" then sure she said " go to lane 3 she can help you". I said I'll just get it later snd then she threw the receipt on the merchandise that I did purchase

. She does not need to be at a cash register with her demeanor. She needs to learn to be civil even if she hates her job or had a bad day. Not acceptable even if you are short on employees.

I will never go back to this store again ever!

her name was Tamika.

Describe the Incident

On September 26,2002, I was suspended for being accused of theft.I purchase 2 loaf of bread,1 pkg chicken salad and 13 Oreo cookies.I was accused of not paying for everything and the cashier Zorreunna Burnett not ringing up everything.I give the cashier a $20 dollar bill ..she said my total was $18.91,she give me a $1.09 back.On the September 26,2022 the DM came to the store #00543 and Keith Jackson was on the phone.Ms.Sanderson show me the video.The video shows Zorreunna didn't ring up everything and Ms.Sanderson state I didn't pay with a $20 it was only $5 and since I was the manager on duty.I should make more attention or I told Zorreunna not to ring up everything..so I got suspended and probably terminated..I try to explain,I just got a text from sister state my nephew had passed, my mind was all over the place..I am not trying make no excuses but I being working for dollar tree and I never being wrote up, always loyal to my job.I never anything like this before..On September 20, I work 4 pm to 9:30 pm, I count the store safe it was only $570 it was $5 short and all 3 of the tills was correct.When I pull the cashier till and she count it down to $75 and I noticed that there wasn't any five in her drawer she only changes and ones and a 20 dollar bill so I pull the 20 out and put some fives in and then I put the till in the safe and did my deposit.The next morning I came in my shift 8:30 to 4 , myself and Ms Brenda Womack (cashier)count the safe and tills..one of the tills was over almost $24.so I take the money out so that made the store safe $594.I thought that my deposit was short,so I called the bank it was correct.I called or texted my store manager (Yolanda Mabin) and told about the money and told her I didn't understand why I am over almost $24 dollar.I was off on September 22,2022 but I came in to work the morning shift on September 23,2022 , It was still have $594 in the store safe and I left at 10:30 am cause I had to close that night cause the night manager was sick ..On September 24,2022 I work the morning shift 8:30 to 4:30 the store safe still have $594 in it and when the night manager ( Constance Somerville) came in she count the safe it was $594..I being accused of theft when the money was there alone..I being a loyal employee for dollar tree.

Sign

Willie Clements

#[protected]

#4340

I purchased alot of stuff from the dollar tree in Swansea ma.

I got home and notice, the first time they just pick up the phone and hung it up. Then I tried again a few after that and they took the phone off the hook. I cannot believe that you run a store that way. Very unprofessional! This happen Saturday, October 28,2022. In Swansea, Massachusetts. [protected].