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Domino's Pizza
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Domino's Pizza Complaints 1468

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1:10 am EST
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Domino's Pizza order online

I order the special pizzas ! (2) for 5.99 each and the driver show up with one pizza for $14 dollars, they doing scam every time they can, beware with DOMINOS PIZZA, I call the manager and he stay that the online order was 1 pizza. I don't care about the money, I care about the scam, I tip the driver very good, they never try to fix the problem, how in hell I order one pizza for $14 and call about the 2 for $14 the same time, I WILL NEVER ORDER A DOMINOS PIZZA NOT MORE ! the PIZA place was in port saint lucie and the manager's name is JOHN, HE HAVE NOT COSTUMER SERVICE AT ALL, NEVER EVER EAT DOMINOS AGAIN. BEWARE ! of the scam. Frank Tuero.

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abhishek rai
IN
Apr 02, 2015 3:24 am EDT

hello dear iam abhishek rai &i belong from susuwahi iwant to need a pizza for propse given small party but your shift manager mr . virandra kumar he is work in jhv mall in varanasi he say s told me that iam work in 5 years working in service industry and my policey is not give on road delivery . i want to know that what have problem please consult your feedback
iam regular customer in nodia sec 18 gip if you don, t solve my problem then for future ilive domines. thank for your services . my mobile no-[protected]

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Refessati
Quincy, US
Dec 01, 2010 1:15 am EST
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Most of the time deals like these are better called in to the store - many deals even state that they are "phone order" only. If it had happened before through online ordering, why did you keep ordering online instead of calling in your order? I've never had a problem like this at my local Dominos.

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8:49 pm EST
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My girlfriend was hired at dominoes in cambridge to work in the store and occasionally make deliveries. She is not very familiar with the area and explained that during hire hence the reason for not wanting to deliver. Every day she worked there during her two weeks of employment she made deliveries which she did without complaining because she needed the...

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9:00 pm EST
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Domino's Pizza harrasment of employee

Dear

I am employee of dominos pizza stroe#3338.

As I wanted to get transfer from my store to another store — my gm (Anowar) terminated me without explaining me anything.
I noticed him last week that I can not work for due to exxesive traffick while I come to dominos after office hour.

I communicated with another manager & was agreed to hire me which is near est from my home.
Anowar created artificial complain against me that I am no late no show. Though I told him one week advance.

I will suffer in usa with my family for loosing the job. I am single earning person in family with my wife & baby.
As per my attorney — if I won't get back my job within two weeks from today... He will file a sue against dominos pizaa.

Pls take immidiate action & let me know your decesion.

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kunal_das
IN
Jun 18, 2011 3:21 pm EDT

I am ex-employee of Domino's pizza in nehru nagar store (66085) i worked as a part timer . I left the company about 1 year ago because of some personal reasons. by that time i had applyed for mt PF and till now i havent get it.
kindly tell me what should i do.

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5:53 pm EST
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Domino's Pizza bone choked my little boy

We ordered Dominos Chicken Kickers for my son on his 6th birthday. He loves them and requested them on this special day. He choked on a 1.5" bone which appears to be that of a chicken wing. We called the store right away and they laughed. This was 3 weeks ago, we have talked to Tyson, the USDA, and FSIS. They broke federal guidelines by not tracing the product, we were told the store discarded the packaging even though we called within minutes of receiving our food. Further, Tyson had a lawyer write to us and tell us to sign papers or go away when we asked basic safety questions. There is an entire story that goes along with this. Please check out the site at www.kickersbone.com

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9:41 pm EST
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Domino's Pizza horrible service!!! and no guarentee

I ordered two pizzas and was watching a hockey game. I didn't get my pizza Dominos thought I phoned in to cancel my order. I didn't and got a call over an hour and 20 minutes later saying that they made a mistake but will bring the food right away and give me 50% off. The food got here at the two hour mark. It was cold and tasted like cardboard and I only received 5$ off. I called back immediately and asked for a new order stating that the pizza was horrible. The Owner/manager argued and said that he gave me 50% off and wouldnt do anything about it. I then tried to go over his head and phone Dominos Canada but all I could get was an answering service and no phone call back. THANKS DOMINOS FOR GUARANTEEING MY PIZZA AND SERVICE. It is a shame because I have been a loyal customer for years.

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shauncockman1991
Ware, GB
Jul 04, 2014 8:03 pm EDT

I ordered dominos from hertford and was told it was going to be 45 min wait which I was fine about, 1hour and a half later still no sign of the pizza. I kept ringing and ringing with no response, Once I finally got through to them I was told it was going to be 10 mins and I was on the phone to them for 20 mins and still no sign of the pizza. Last thing is the fact they refused to give me a refund on my order because I had payed buy card. Their reason being it had gone past midnight.I think it was such poor service bad attiutude and customer service was...well there was none. Never using them again

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7:51 am EDT
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Domino's Pizza worst place ive ever worked

This has been the worst job I have ever had. This dominos located in sebring florida is a joke. The owner of the store tim jones couldent run a store if his life depened on it. He dont know how to handel customer complaints, he lies and cheats on his paperwork and has his managers do it also, he has people clock in and work for him when he dont want to be there and he pays them cash under the table to keep there mouth shut, he uses out of date products because he dosen't want to throw them out. The corperate store hours for his store is 11am to 11pm on mon-thur and on fri-sat there 11am to 12pm and on sun its 11am to 11pm but this isent what he does he closes an hour early everyday because he tells everyone he's loseing money. If I were dominos I would take the time and do a thurough investagation on how he runs the store and how his emplyees are treated.

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10:36 pm EDT
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I ran into one of the most extremely aggitating workers I've ever had the experience to deal with. Sabrina was her name. Rude, very confrontational, and extremely off putting. How could they hire someone for a customer service job when they have NO IDEA how to deal with customers. From when I called and placed my order I was receiving attitude. I don't know...

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11:08 pm EDT
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We were gonna buy pizza from dominos but when we went there there were no parking space in front of the store so we just parked for a while behind the cars in front of the store while my friend is planning to get out and order what we want then leave since we are gonna go to CVS anyway to buy some medicine. So after she went out of the car the next thing we...

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1:40 am EDT
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Domino's Pizza uncompetent manager

this guy does not deserve to be a manager, he looks like a criminal because the way he treat me and other drivers it s quitely impolite he use us like a slaves, he does not care about our feeling as humans that they have their dignitee, so as far as this person keep acting with me, and my coworkers like this . i will offer certainly a bad service to the customer whish is not a good favor to the company .

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dsvet19
Brea, US
Sep 01, 2011 3:29 am EDT
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I placed an order to be delivered at 6:30 om it arrived 15 minutes late, the pizza dough was terrible, the toppings didn't even taste like the pizzas I ordered, and then when I called to complain, the manager told me you got what you ordered, even after I told him I was not satisfied with the pies. I used to be a manager, and had I ever spoken to a customer the way I was, I would have been fired on the spot! I am super disappointed with Domino's Piazza, and you have just lost a 20yr plus customer! I am appalled with the service, and the lack of taking responsibility the manager showed! store number is 8238 order was placed at 2:54 pm the cost was 43.70, and worth about 5 bucks at most, I have had better meals from a roach coach!

Thoroughly pissed off,
Trevor Guhy(guy)

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2:17 pm EDT
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Domino's Pizza hair inside mexican wrap

I ordered farm house pizza along with two mexican wrap on 10/10/2010 at 10:54 pm, my order no. Was 245 from domino's pizza, sco - 220, sector - 12, part -1, urban estate, karnal (Haryana) india. Contact no. +[protected]. While eating mexican wrap I found bunch of hair in my mouth along with the wrap. I still have the proof of the same and I can prove it. I did not expected this thing from such a hygienic place. I have ordered domino's pizza many times but this time it totally spoiled my mood and taste. This was the last time I ordered from domino's and I will not try domino's anymore because its totally unhygienic.

Contact email address: [protected]@gmail.com

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6:46 am EDT
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Domino's Pizza poor quality, poor delivery

I ordered domino's pizza for the 4th time on 28/9/2010 and the scheduled time which was told to me was 45 mins.While ordering I made one thing clear that the pizzas should be hot because in my second order the pizzas were not hot.Firstly, igot the pizzas 20 mins late .secondly, it was not at all hot.the receiver who attended the call was rude to me.My order no. is 53 and the domino's store address where i ordered the pizzas is as follows G.F., SHOP NO. 6 & 7, FOOD COURT, SOUTH X MALL, PLOT NO.9, BLOCK 'O", KIDWAI NAGAR, KANPUR, U.P.

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GettingInvolved
Ellijay, US
Feb 24, 2011 2:14 am EST

I just want to point out that the times quoted to you are an estimate not a "scheduled" time. If it's on the weekend it could take longer than that. Every since I was a kid I already knew that if I called ANY pizza place on the weekend it was going to take at least an hour. I would suggest that if you don't want to wait a long time it might be better to pick it up or have it timed for you. You can call earlier in the day and schedule the time you want it delivered to your house. I do agree that the person who took the order should have definitely used better customer service skills, and I also agree that they should have estimated the time better.

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12:13 am EDT
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Domino's Pizza supposed to close at 12pm well two times now I have tried to place orders around 11:30 pm and they dont answer the phone or tell me there closed

they say they close at12pm.well this is the second time i have tried to call at11:30pm to get either no answer or to be told there closed ill never call again

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jesus34
AE
Nov 26, 2010 5:14 am EST

The fact it may say it closes at 12...understand it takes almost an hr to clean up the whole place. That being said there are probably only one or two workers around that time. I work at Dominos there is usually 2 people who close, sometimes one.
If they take your order for carry out they have to take half hr for your order to be ready...at that time you pick it up it will be 12.

GM of the stores wont like it if you work till 1am cleaning up the place, they threaten to write you up. They tell us to start cleaning up at 11...so, order at 10. Yes...for the time to say it closes at 12 is BULL!

You are correct though time states at 12 not 11 30...however, it all depends who is working the close shifts. I suggest eating at Bertuccis or make organic pizza you can easily do yourself for 4 dollars including with the sauce. They have dough at Joe Traders for .99Cents.
That dough is organic you wouldn't get fat or getting a disease eating homemade pizza. You also get the nutrients from organic food you eat.

Enriched dough at Dominos and all the fast food chains like Papajohns use to make their dough along with partial hydrogenated oils which makes you fat and can shorten your life span. I work at these places cause, they HIRE easy.

IF your going to eat pizza make it yourself like TRUE Italians do...Pizza is a PEASANT food ANYONE can make it, CHEAP, and HEALTHY TOO!

If you don't care about health don't complain when you have heart attack. Just understand, and know what you are putting in your system.

I wouldn't have any pizza place CUT my pizza ever again either.

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7:35 pm EDT
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Hi, I am asad ullah saeed and I am a empolyee in domino's. I just want submit a complain against the manager whos name is yasir 1) he always abuse the customer also his empolyees. Once I asked him address and he said why you are bouthring me (mother #er) its not his first with me even he slept me once. And one empolyee call me a terrorist infront of the...

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12:51 pm EDT

Domino's Pizza don't care about its customers

Your word against theirs right. That what it was with me. I order some hot wings from a dominos in my area (Baton rouge, la plank rd). I ate one box and didnt eat the other because we started feelin terrible sick (Food posioning. I email the customer service department like a good customer reported my probelm. They contact the dominos and told them to pick up the remaining wings that they would have them tested in the lab. Ok, I thought they were playing me the whole time. The results should take 6 weeks! Never call me back with the results. I call them they gave me the runaround. Basically in the end I was call a lye and didnt recieve anything. I wish I could sue them for what they did to me I will never eat here again. Mark margret or whatever his name over security is unfair! Long live pizza hut!

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3:41 pm EDT

Domino's Pizza bad pizza

Ugggh after reading a sign stating "large 10 slice pepperoni pizza for $4.99 pick up only" we stopped and taking our last $6 we paid for a Large? pizza..what they do not tell you is the large pizza comes in small slices and is NOT round like a pizza pie usually is..therefore your *large* pizza is actually a small pizza! also those so called great deals are stone cold and stale..we ended up having to nuke our pizza before eating it, but even after doing that it did no good it still tasted like the cardboard box it came in..we threw most of it away, we didn't have the gas or energy to go back or contact dominoes about our dissatisfaction instead we will never ever order from them again, even Little Ceasers ready to go pizza is 1000 times better then that ice cold stale cardboard pizza we spent our last dime on.

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6:58 am EDT
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Domino's Pizza made wrong pizzas twice

I ordered 3 pizzas online to be made at the dominos morisset which I use rather frequently I always order the same pizzas every time. We went and picked them up to bring them home to discover that 2 out f the 3 pizzas were wrong. We rang up and told the operator that the pizzas were wrong to be told at first that there was nothing they could do due to we ordered online but they changed their mind and said they will send a 3 new pizzas out with their delivery driver. We waited almost an hour before I rang the shop to ask were my pizzas were and told them I have 3 children waiting for their dinner to be told they left the shop half hour ago. I was then rang 15mins later by the delivery driver asking were my house was. About 10mins after that call he finally showed up music blaring loud as with the replacement pizzas no apology for the stuff around or nothing. I came inside to open the pizzas to find yet again the wrong pizzas aswell as they were burnt. I thought after seeing the pizzas stuffed up again I didnt even bother to ring the morisset branch as it was a waste of my time and credit on my phone. All I can say is that morisset dominos is the worst ever dominos I have ever been to I will never ever ever eat from that pathetic so called fast food industry again.

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3:57 pm EDT
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Domino's Pizza bad customer service

I order 2 medium pizza with pineapple ham at dominos pizza and 2 liter soda. My order was deliever with the 2 medium pizza but no sprite soda. I told the driver that I didnt get my soda and he return and said I didnt order no soda and I told him it is on my receipt and he implied and told me he will bring it right back. Well some time went by and no soda. So I call to the pizza place and explain it to the man on the phone stating to him that I didnt receive my 2liter soda and he replied and said the driver said that he deliever it toyou. The soda with the pizza and I told him no I didnt receive it he told me that he was going to bring it back because he forgot it. So the person on the phone said you are not getting a soda from us and hung up the phone on me. So I went up to the dominos and try to explain to the manger that I didnt get my soda and he said that he is going too call the police and the police got there and the police lock me up. I got lock up. I cant believe I got lock up over me not receiving my 2 liter soda. So now I had to pay money too bail my self out and now I have to pay a lawyer to defend me in court cause I been charge with a crime. All this over a 2 liter soda. The domino pizz place I will went to is 10649 braddock rd burke va. I would like for someone too contact in refrence to this complicated. This happen july 24, 2010.

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10:39 pm EDT
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Ordered pizza online at 7pm on 7/15/2010. Site said delivery would be in 40 to 50 minutes. I called after an hour and was told my order "was out for delivery". It finally showed up 75+ minutes after I placed my order, but the driver did not have change for a $20 (the bill was just over $15). No way I was going to pay a $5 tip for this level of service, so I...

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4:31 pm EDT
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Domino's Pizza customer service

It takes a great deal to bother me but after a 4 year hiatus from Domino's I decided to give them another shot based on their commericals and stuff. So I order pizza to have delivered to friends. I specified on the order that the Cardholder ordering the pizza would not be at the apartment the food was being delivered but gave them my number to call with any questions. The pizza shows up at my friends but then the insist on an ID which they already know is not present since the order specifically reads the "Cardholder is not at the residence". They actually took the pizza back and probably threw it away (unless they recycled it) rather than deliver pizza that had already been paid for. I understand protect the consumer but in this case the consumer specifically stated the situation and no call was made to either clarify or ask questions. So Pizza Hut, sorry I left your side, but it won't happen again.

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9:35 am EDT
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Domino's Pizza really bad ohs

At 11:15pm July 3rd my partner and I went to pick up a couple of pizzas.

as we walked into the store there was music playing, they had it playing on full ball
to the point, i could not hear what my partner was saying, or anyone else for that matter.
They finally turned it down, and we were told that the pizza's would not be ready for
another 2 or so minutes, which was fine, no problem with that at all. But while waiting,
we saw one of the staff member's picking the topping off one of the pizzas, with his fingers!
after seeing that, we asked the girl if we could speak to the supervisor, she said that
the supervisor is not in tonight. So we either take our pizzas and pay or leave now. That is
when i got angry and asked her if she thought it was healthy for that worker to be picking at pizzas
with his bare hands. that we were just about to pay for? all she said was PLEASE LEAVE in a loud voice.
I was stunned as i am most amazed that she even had a job at Domino's by the way she was talking
to me. I refused to leave as i was outraged by this matter. Than a male worker worker came up to my partner
and I, to our faces and yelled F**K OFF or he will ban us from all Domino's stores in Canberra.
So with him saying that, my partner and I left. Just as we were out of the sliding door's
some of the staff, started laughing.I am still in shock and shaken up by it all.
I will never go to Domino's again and hopefully domino's head office does something about this.
But, i highly doubt it.

Store Details
Belconnen
Shop 1 Florey Shops 29 Kesteven Street, FLOREY, ACT 2615
[protected]

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Update by Stevo86
Jul 05, 2010 11:51 pm EDT

well you should be using gloves and you shouldn't be picking at somebody's pizza

common sense

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Lord Dan
Gold Coast, AU
Jul 06, 2010 12:00 am EDT

I work at a pizza place at the moment, I know that, for one.. you are REQUIRED to wear gloves under the Health and Safety Act QLD. Failure to do so could lead in a class action case against Dominoes.

Before you go around making smartass comments, please think before you type. This is coming from someone with Experience, I didn't wear gloves when working at Red Rooster and they got me on Film.. I got totally destroyed and almost got fired from my job.

On the other hand, you don't HAVE to wear gloves when MAKING the pizzas, as when they go in the oven, the germs burn off and it's perfect, but if you're picking at toppings AFTER the pizza came out with no GLOVES. That could pose as a big problem.

Please hang yourself now Dawniette, you know nothing.

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About Domino's Pizza

Screenshot Domino's Pizza
Domino's Pizza is a well-known American pizza restaurant chain that was founded in 1960. The company has grown to become one of the largest pizza chains in the world, with over 17,000 locations in more than 90 countries. Domino's Pizza is known for its delicious pizza, fast delivery, and innovative technology.

The company's menu features a wide variety of pizzas, including classic favorites like pepperoni and cheese, as well as unique specialty pizzas like the Philly Cheese Steak and the Wisconsin 6 Cheese. In addition to pizza, Domino's also offers a variety of sides, desserts, and drinks.

One of the things that sets Domino's Pizza apart from other pizza chains is its commitment to technology. The company has developed a number of innovative tools and platforms to make ordering pizza as easy and convenient as possible. For example, customers can order pizza through the Domino's website or mobile app, and track their order in real-time using the company's GPS tracking system.

Domino's Pizza also offers a number of unique delivery options, including its famous "30 minutes or less" guarantee. If a customer's pizza is not delivered within 30 minutes of placing the order, they receive a free pizza voucher for their next order.

Overall, Domino's Pizza is a popular and well-respected pizza chain that has built a loyal following of customers around the world. With its delicious pizza, fast delivery, and innovative technology, it's easy to see why so many people choose Domino's for their pizza needs.
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Overview of Domino's Pizza complaint handling

Domino's Pizza reviews first appeared on Complaints Board on Oct 4, 2006. The latest review Store not honoring ad was posted on Aug 16, 2024. The latest complaint horrible supervisor was resolved on May 22, 2018. Domino's Pizza has an average consumer rating of 1 stars from 1481 reviews. Domino's Pizza has resolved 132 complaints.
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  1. Domino's Pizza Contacts

  2. Domino's Pizza phone numbers
    1300 888 333
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    2107 Macarthur Dr, Orange, Indiana, 77630, United States
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  6. Stan
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    Sep 09, 2024
Domino's Pizza Category
Domino's Pizza is ranked 2 among 60 companies in the Fast Food Chains category

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