Menu
For Business Write a review File a complaint
Dormify Customer Service Phone, Email, Contacts

Dormify
Reviews and Complaints

www.dormify.com

Learn how the rating is calculated

2.7 9 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Dormify Reviews 10

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Dormify Skip Dormify and Shop at Target for a Stress-Free Dorm Room Experience

Dormify ain't the best place to shop for college dorm stuff. Their return policy is a real pain in the butt, and it's enough to make you feel like you're sending your kid off to college all by yourself. And don't even get me started on their customer service rep, Faye. She's always going on and on about the return policy, like she's trying to make it even more stressful than it already is.

I've got three other kids, and let me tell you, I've had way better luck and prices at Target. They've got everything you need for a dorm room, and their return policy is way more chill. Plus, their customer service reps are actually helpful and friendly.

So if you're looking for a stress-free shopping experience for your kid's dorm room, skip Dormify and head straight to Target. Trust me, you'll thank me later.

Read full review of Dormify
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Dormify Dormify Review: Cute and Affordable Decor for Dorms and Apartments

than other places I looked at. The quality of the products is pretty good, especially the bedding. It's soft and comfy and looks great in my room. The only thing I didn't like was that the rug was a bit smaller than I expected, but it still works. Overall, I'm happy with my purchase and would recommend Dormify to anyone looking to spruce up their dorm room or apartment. They have a lot of cute stuff and it's all reasonably priced. Plus, their website is easy to navigate and they have a lot of helpful tips and ideas for decorating.

Read full review of Dormify
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Dormify Poor Customer Service and Lack of Communication at Dormify

Dormify ain't the best when it comes to customer service. They don't got no phone line to call, so you gotta email them and wait for a response that takes forever. And when they finally do respond, they don't even confirm what you want or give you any options. They just make a decision for you like they know what's best. And don't even get me started on the price comparison or adjustment. It's like they don't even care about their customers.

Read full review of Dormify
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Dormify Disappointing Experience with Dormify: Poor Customer Service and Delivery Errors

So, I decided to give Dormify a try for my new apartment. I placed my order two weeks ago and was eagerly waiting for it to arrive. However, when the package finally arrived, it was delivered to a completely different city! I was so frustrated and confused. I immediately contacted their customer service, but it has been a nightmare to work with them. It takes them three whole days to respond to my emails, and even then, their responses are not helpful at all.

I am extremely disappointed with my experience with Dormify. I would not recommend anyone to order from this company. It's just not worth the hassle and frustration. I was really looking forward to decorating my new apartment with their products, but now I'm not sure if I even want to bother with them anymore.

Overall, I think Dormify needs to seriously improve their customer service and delivery process. It's just not acceptable to have such poor communication and delivery errors. I hope they take this feedback seriously and make some changes for the better. Until then, I'll be taking my business elsewhere.

Read full review of Dormify
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Dormify Transform Your Room with Dormify's Wall Visualizers: A Review

Dormify is the bomb! I gotta say, their wall visualizers are the real deal. I was able to make my room look exactly how I wanted it to with just a few clicks. And let me tell you, it was delivered to me in no time flat. I mean, I was expecting it to take at least a couple of weeks, but it was at my doorstep in just a week. That's pretty impressive if you ask me.

When I got my package, I was so excited to see how it would look in my room. And let me tell you, it did not disappoint. The poster fit perfectly on the wall right next to my bed. And all the LEDs and other stuff were in place just like I wanted them to be. It was like my room was transformed into a whole new world. It was so bright and colorful, it really brightened up my dull dorm room.

Overall, I gotta say that Dormify is the real deal. They have some seriously cool stuff that can really make your room pop. And the fact that they deliver it so quickly is just the cherry on top. I would definitely recommend them to anyone looking to spice up their living space.

Read full review of Dormify
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Dormify Disappointing Packaging and Customer Service from Dormify - Not Worth the Risk

So, I ordered a package from Dormify for someone special and when it arrived, the packaging was all messed up. I mean, it was completely torn up and looked like it had been through a war or something. I was so disappointed because I couldn't give it as a present like I had planned. But, thankfully, the product inside wasn't damaged or anything.

I contacted Dormify to see if I could get a refund or return the package, but they said no. I was pretty upset about it because I had spent a good amount of money on it. I mean, who wants to keep something that they can't even use or give as a gift?

Overall, I wouldn't recommend buying from Dormify. I mean, if they can't even package their products properly, then what else are they doing wrong? It's just not worth the risk, in my opinion.

Read full review of Dormify
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Dormify Affordable and Stylish Dorm Decor: My Review of Dormify

out in my apartment. I ordered a few things like a cute rug, some wall decor, and a cozy throw blanket. The website was easy to navigate and I found everything I was looking for pretty quickly. I also liked that they had a lot of different styles to choose from so I could find something that fit my personal taste.

I was a little worried about the quality of the products since they were so cheap, but I read some reviews and they seemed pretty positive. I'm hoping that they will hold up well and not fall apart after a few uses. I'll update my review once I've had a chance to use everything for a while.

Overall, I'm really happy with my experience with Dormify so far. The prices were great and the website was easy to use. I'm excited to see how everything looks in my apartment once it arrives. If you're a college student on a budget like me, I would definitely recommend checking out Dormify for some affordable decor options.

Read full review of Dormify
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Dormify Amazing Customer Service from Dormify - Highly Recommend!

I gotta say, I had a little problem with my order from Dormify. They sent me the wrong product, and I didn't even notice it for a few days. I was worried that it was too late to fix the mistake, but the staff at Dormify really came through for me. They assured me that they would send the right product on time, and they did! I was so relieved and grateful.

I have to give a shoutout to the amazing people who work at Dormify. They really went above and beyond to make sure I was happy with my order. I appreciate their dedication to customer service and their willingness to fix any mistakes that may happen.

Overall, I had a great experience with Dormify. The products are high-quality and stylish, and the staff is friendly and helpful. I would definitely recommend this website to anyone looking to decorate their dorm room or apartment. Thanks, Dormify!

Read full review of Dormify
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Dormify Disappointing Experience with Dormify: Strict Return Policies and Inaccurate Product Images

I gotta say, I had a pretty rough experience with Dormify. I ordered a whole bunch of stuff off their website, spending almost a grand on all sorts of dorm decor and whatnot. But when my package finally arrived, I was pretty disappointed. A lot of the stuff just didn't look like it did on the website, and some of it was just plain ugly.

So I figured, no big deal, I'll just return the stuff I don't want. But when I tried to initiate a return, I hit a brick wall. Dormify's return policies are super strict, and they wouldn't budge even a little bit. They told me that some of the items I ordered were marked as "non-returnable" on their website, so tough luck for me.

Honestly, I get that they have to have some rules in place, but this just felt really unfair. I spent so much money on their products, and they couldn't even be bothered to make sure I was happy with what I got. So if you're thinking about ordering from Dormify, just be careful. Make sure you really know what you're getting into, because they're not gonna make it easy for you if you end up unhappy with your purchase.

Read full review of Dormify
Hide full review

Dormify Complaints 1

ComplaintsBoard
J
1:55 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear Dormify Executives, I have had so much trouble getting assistance. I have made orders and had trouble getting a refund for a headboard and adjustment on the bedding, and you are not showing my information. I need to fix my email and contact information in your system since you have found some transactions, not others. I have gone round and round with...

Read full review of Dormify

Is Dormify Legit?

Dormify earns a trustworthiness rating of 86%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Dormify highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Dormify to understand what to expect from them.

Dormify has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Dormify.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Dormify and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Dormify.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Dormify. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About Dormify

Screenshot Dormify
Dormify is a leading online retailer that specializes in providing stylish and functional dorm room decor and accessories. The company was founded in 2011 by two college roommates who were frustrated with the lack of options available for decorating their dorm room. Since then, Dormify has become a go-to destination for students looking to personalize their living space and make it feel like home.

One of the things that sets Dormify apart from other retailers is their focus on creating curated collections that are designed to make it easy for students to find the perfect items for their dorm room. The company offers a wide range of products, including bedding, wall decor, lighting, storage solutions, and more. Each item is carefully selected for its quality, style, and functionality, ensuring that students get the most out of their investment.

In addition to their extensive product offerings, Dormify also provides a wealth of resources and inspiration for students looking to decorate their dorm room. The company's blog features tips and tricks for maximizing small spaces, DIY projects, and design inspiration. They also offer virtual design services, allowing students to work with a professional designer to create a custom look for their dorm room.

Overall, Dormify is a fantastic resource for students looking to create a stylish and functional living space while away at college. With their curated collections, high-quality products, and wealth of resources, it's no wonder that Dormify has become a trusted name in dorm room decor.

Overview of Dormify complaint handling

Dormify reviews first appeared on Complaints Board on May 27, 2023. The latest review Dorm room set was posted on Sep 28, 2023. Dormify has an average consumer rating of 1 stars from 10 reviews. Dormify has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.7
18 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Dormify Contacts

  2. Dormify phone numbers
    +1 (413) 992-6436
    +1 (413) 992-6436
    Click up if you have successfully reached Dormify by calling +1 (413) 992-6436 phone number 0 0 users reported that they have successfully reached Dormify by calling +1 (413) 992-6436 phone number Click down if you have unsuccessfully reached Dormify by calling +1 (413) 992-6436 phone number 0 0 users reported that they have UNsuccessfully reached Dormify by calling +1 (413) 992-6436 phone number
  3. Dormify emails
  4. Dormify social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.