Menu
For Business Write a review File a complaint
CB Online Shopping DOTmed Beware of DotMed: unprofessional and unreliable marketplace
DOTmed

DOTmed review: Beware of DotMed: unprofessional and unreliable marketplace 1

B
Author of the review
10:36 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had the misfortune of dealing with DotMed, and I can confidently say that this is one of the most unprofessional and unreliable marketplaces I've ever encountered. From start to finish, my experience was riddled with issues that highlighted the platform's lack of integrity and poor customer service.

First and foremost, the listings on DotMed are often misleading, with sellers posting outdated or inaccurate information. I found myself wasting time and money on products that were not as described. The lack of quality control on this platform is staggering, and it seems like they have no interest in ensuring the accuracy of the listings they allow on their site.

Moreover, the customer service is a complete joke. When I reached out to resolve the issues with my purchase, I was met with indifference and unhelpfulness. It took days to get a response, and even then, the representatives were dismissive and did nothing to rectify the situation. They clearly don't care about their customers, and it shows in their lackluster support.

On top of that, the payment process is sketchy at best. I encountered multiple errors and delays that left me wondering if my transaction was even secure. DotMed clearly doesn't prioritize the safety or satisfaction of its users, and I strongly advise others to avoid this marketplace at all costs.

In short, DotMed is a breeding ground for shady sellers and a platform that doesn't stand behind the products it promotes. Save yourself the headache and take your business elsewhere. There are far more reputable and reliable marketplaces out there that actually value their customers.

Recommendation: AVOID!

1 comments
Add a comment
J
J
J. Schmeler
Verified customer This complaint was posted by a verified customer. Learn more

Dealing with DotMed sounds like a real test of patience. The combination of misleading listings and unhelpful customer service is quite the double whammy. Could’ve been worse — at least they didn’t vanish with your money altogether! Hopefully, your next marketplace experience is far smoother and actually values its customers.

  1. DOTmed Contacts

  2. DOTmed phone numbers
    +1 (866) 999-3686
    +1 (866) 999-3686
    Click up if you have successfully reached DOTmed by calling +1 (866) 999-3686 phone number 0 0 users reported that they have successfully reached DOTmed by calling +1 (866) 999-3686 phone number Click down if you have unsuccessfully reached DOTmed by calling +1 (866) 999-3686 phone number 0 0 users reported that they have UNsuccessfully reached DOTmed by calling +1 (866) 999-3686 phone number
    +1 (212) 742-1200
    +1 (212) 742-1200
    Click up if you have successfully reached DOTmed by calling +1 (212) 742-1200 phone number 0 0 users reported that they have successfully reached DOTmed by calling +1 (212) 742-1200 phone number Click down if you have unsuccessfully reached DOTmed by calling +1 (212) 742-1200 phone number 0 0 users reported that they have UNsuccessfully reached DOTmed by calling +1 (212) 742-1200 phone number
  3. DOTmed address
    29 Broadway, Suite 2500, New York, New York, 10006, United States
  4. DOTmed social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
DOTmed Category
DOTmed is ranked 282 among 1606 companies in the Online Shopping category