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Leonisa
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Leonisa Complaints 2

ComplaintsBoard
D
12:49 pm EDT

Leonisa returns

Hello,
I have a problem with this company's return policy. They publicize Hassle Free 60 returns and never mention in the same disclaimer that some items are excluded.
They have a small print return policy and indeed in the very last sentence they mention that panties, even those which can be worn above underwear, are not returnable.
It was very easy not to notice this disclaimer, while it was extremely obvious to see the other, in extra large red bold lettering.. misleading to say the least!
As the majority of this company's products are considered panties, then this Hassle free return policy is to say the least incorrect.
Their size chart is also questionable as the diverse materials used for their products is quite different, some stretch a lot and some do not. It is very easy to purchase the wrong size.
Further, they issue return labels even for products that presumably cannot be returned... I wonder why...
I am completely disappointed with this company which promotes itself with misinformation and lures customers with incomplete and false advertising.

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ComplaintsBoard
K
2:17 am EDT

Leonisa Ridiculous return policy

I have ordered several items from Leonisa and when my order finally arrived I discovered that 2 items were incorrect. They looked nice, but sizes were also wrong. I went to their website and checked their return policy and it stated free return shipping. But when I contacted customer service they said that I have to pay for the return shipping. I told them about what was said in their own policy but they actually did not care. Well, it was not so expensive so I sent the wrong items back and was supposed to get a replacement. Few weeks later I received another package and when I opened it I discovered that they shipped me the wrong items again! Contacted Leonisa and they refused to give me a refund or a replacement. They were very rude and totally unprofessional!

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Is Leonisa Legit?

Leonisa earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Leonisa to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Leonisa is known for their high standards and safety. If you're thinking about dealing with Leonisa, it's wise to check how they handle complaints.

We found clear and detailed contact information for Leonisa. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Leonisa has registered the domain name for leonisa.com for more than one year, which may indicate stability and longevity.

Leonisa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Leonisa.com you are considering visiting, which is associated with Leonisa, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Leonisa have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Leonisa website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Adult content may be available on leonisa.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

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Overview of Leonisa complaint handling

Leonisa reviews first appeared on Complaints Board on Apr 20, 2016. The latest review returns was posted on Jul 25, 2017. Leonisa has an average consumer rating of 1 stars from 2 reviews. Leonisa has resolved 0 complaints.
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  1. Leonisa Contacts

  2. Leonisa phone numbers
    +1 (800) 657-9107
    +1 (800) 657-9107
    Click up if you have successfully reached Leonisa by calling +1 (800) 657-9107 phone number 0 0 users reported that they have successfully reached Leonisa by calling +1 (800) 657-9107 phone number Click down if you have unsuccessfully reached Leonisa by calling +1 (800) 657-9107 phone number 0 0 users reported that they have UNsuccessfully reached Leonisa by calling +1 (800) 657-9107 phone number
    +1 (770) 209-0990
    +1 (770) 209-0990
    Click up if you have successfully reached Leonisa by calling +1 (770) 209-0990 phone number 0 0 users reported that they have successfully reached Leonisa by calling +1 (770) 209-0990 phone number Click down if you have unsuccessfully reached Leonisa by calling +1 (770) 209-0990 phone number 0 0 users reported that they have UNsuccessfully reached Leonisa by calling +1 (770) 209-0990 phone number
    +1 (770) 209-4496
    +1 (770) 209-4496
    Click up if you have successfully reached Leonisa by calling +1 (770) 209-4496 phone number 0 0 users reported that they have successfully reached Leonisa by calling +1 (770) 209-4496 phone number Click down if you have unsuccessfully reached Leonisa by calling +1 (770) 209-4496 phone number 0 0 users reported that they have UNsuccessfully reached Leonisa by calling +1 (770) 209-4496 phone number
    More phone numbers
  3. Leonisa emails
  4. Leonisa address
    5240 Langford Park Dr Suite B, Norcross, Georgia, 30071, United States
  5. Leonisa social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Leonisa Category
Leonisa is ranked 477 among 1606 companies in the Online Shopping category

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