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DRI*Spyhunter

DRI*Spyhunter review: return money 57

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3:10 pm EST
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69.94 was taken from my checking account i do not use or want the services of dri*spyware please return this money i do not have a product number
my name is denise dixon out of copperopolis calif. i bank at union bank of california my email is [protected]@yahoo.com thank u

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The complaint has been investigated and resolved to the customer’s satisfaction.

57 comments
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P. Louis Bump
US
Aug 02, 2012 11:36 am EDT

I received two charges for dry-spyhunter on 25th July, one for 39.99 and one for 29.99. I have never ordered or authorized this service. Chase Freedom is working on this unauthorized charge. Having two charges on the same day is strange - some kind of a scam, I guess.

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Rexford 20
Dedham, US
May 12, 2013 9:17 am EDT

I also had an unauthorized changed from Enigma Software fo DRY*SPYHUNTER. I cannot reach the company and so had registered a dispute with my CC.

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Mario Cifali
BR
Dec 26, 2013 4:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Fraud, shall debit in 01/02 on my Mastercard 4 purchases on the same day.
Do not buy anything this time. 2 years ago I bought this softwear and do not use anymore, used to debit my data again.
Fraud, theft, embezzlement on the internet.

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hjans81
NL
Apr 03, 2014 7:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

gaandenmiddag

Kan - emand MIJ vertellen schoffel IK in kontakt ko voldaan DRI Spyhunt
IKkrijg reningen waar ik niets vanaf weet

ho dat iemand mij kan helpen
hjanssen@scarletnl

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Ritva Lasonen
FI
May 10, 2014 2:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sa
me happened to me, I HAD SPYHUNTER [protected], ABOUT 3 YEARS AGO.

I HAVEN`T ordered any spyhunter, still they took 37, 19€ from my creditcard.

I want my money back soon..

Ritva

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Wilma Parker
Bolton, CA
Jul 14, 2014 4:18 pm EDT

I ordered online SpyHunter and RegHunter from Safe Cart - this company is affiliated with Enigma Software Group. I rec'd confirmation via email and everything seemed above board. I paid by Visa and the proper amt. of $79.08 was removed from my Visa acct.

BUT - the next day $43.80 was also taken from my Visa account for another SpyHunter from a company also affiliated with Enigma Software Group - they are called DRI - I rec'd. no confirmation from them via email. I found their ph. number online and called them at [protected], I was assured that this amt. would be removed from my Visa acct. and I was given a confirmation # to guarantee this removal and was told that it would take 5 to 7 working days for the removal.

I don't know if this removal will happen or not or if this is a scam that they double charge since they are both affiliated with Enigma Software Group. It will be nice if it is removed, but if not I guess I'm out $43.80.

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norberto lauria tejedor
BR
Sep 10, 2014 7:51 pm EDT

I did not authorize the purchase of the DRI SPY HUNTER, how do I reverse this purchase that I did not? value $ 39.99 on September 6, 2014

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teela
SE
Apr 21, 2015 9:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i was charged 471, 66 svk on April 21.2015. i did not even visit your site much less order your product. please remove this charge from my bank card

Transaktionsdatum 2015-04-18
Bokföringsdatum 2015-04-20
Kortnummer ************3969
Utländsk valuta
Valutakurs 1, 0000
Utländskt belopp 0, 00
Svenskt belopp -471, 66
Plats DRI SPYHUNTER [protected]

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david marie claude
FR
Jan 22, 2016 8:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i have also been charged 35.19 euro for this programe twice !
mrs david
bearded15@yayoo.fr
france

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Ben Baseman
US
Jul 23, 2016 9:10 am EDT

My Name is Ben Baseman.
Today I found a charge for 39.99 from My TD Bank account for a DRY*SPYHUNTER. I have never heard of drispyhunter nor have I ever used their services and would like this charge removed
email is ben.baseman1@gmail.com

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Jules' Translations
IE
Jul 29, 2016 3:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Like many others I purchased DRI*SPYHUNTER to combat a virus on my computer and believed I was paying 29.99EUR + VAT, but was charged a total of 73.78 EUR for software + registration, which is an appalling abuse of customer confidence. I urge said company to refund the unauthorised sum to my account.

EnigmaSoft Customer Service
EnigmaSoft Customer Service
Dublin, IE
Jul 29, 2016 3:23 am EDT

Hello,

I am the Vice President of Customer Service, Technical Support and Research at Enigma Software Group. I read the post above and I would like to let you know that we have an email specifically for complaints. You or anyone can submit a complaint and I can assure you that we will find a suitable solution for any problem that is related to SpyHunter or to our service.

If you have any questions or complaints, please send us an email to complaints@enigmasoftware.com. I personally read all emails from that account.

I would appreciate if you would be kind enough to write a feedback stating that your case has been resolved, after contacting us.

At Enigma Software Group, we work hard to maintain the best level of service and make sure that every customer becomes a satisfied customer.

Regards,

Alec Malaspina
Enigma Software Group USA, LLC.

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ianfme
GB
Jul 29, 2016 3:23 am EDT

You keep billing me for spy hunter through safe cart, I contact them, they refund, each time a lesser amount, (exchange rate?) plus a£1.50 transaction fee, I don't know what you call it in the U.S, in England we call it theft.

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M Kerr
Jul 29, 2016 3:23 am EDT

This company has obtained an amount from my debit card account without any authorisation from me.

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Digna Moreno-Guzman
US
Aug 08, 2016 4:41 pm EDT

unauthorized charge to my credit card for $43.79 2-8-16...i had purchased an antivirus produ ta year ago but i never use it becouse all the time wen i try to star is a invalid code for regristry and i can not get it never nunca and i have de confirmation by email today they drispyhunter take my money again $43.79 and i want my money back i never ever use this antivirus produt pls pls my name is digna m moreno Seattle wa

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Savinege
US
Jan 28, 2023 6:30 am EST

Hello my name is noam, I have signed up for a free trial in dir spyhunter but decided that the software is not for me after only 1 day when I canceled the recurring charge.

Today I have been charged for 72$ from dir spyhunter despite the software telling me that my recurring billing was cancelled. My contact mail is savinege@gmail.com please help me resolve this issue soon.

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bütün hayvanlar solcudur
US
Mar 17, 2023 9:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Today you took 1659,26 TL(Turkish Lira) even if I canceled the trial version in 2nd day, so how and why did you take my last money ? RETURN it ...!

butunhayvanlarsolcudur@gmail.com & gonenckapucu91@gmail.com

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