Dry Star Restoration’s earns a 2.0-star rating from 4 reviews, showing that the majority of customers are somewhat dissatisfied with restoration and repair services.
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Drystar is awesome
Drystar is awesome. They were great from the beginning to the end. I usually don't like the guy who takes my money, but Chad was cool and made me feel relaxed. He was friendly and knew more than just billing, so I left without any worries. Thanks to him, we're planning a renovation soon and he told us about their flooring department. I have an appointment to see their showroom on Thursday and hope we can find the floor my wife wants. Can we give them 10 stars? Robert, the mitigation manager, is tough but fair. I want to give him and Martin 5 stars too, just because Chad spoke highly of them. This crew is really on top of things.
Don't go to DryStar Restoration and their law firm, *** in ****, ***!
Don't go to DryStar Restoration and their law firm, *** in ***, ***! My plumber fixed a leak in my wall and DryStar sent two workers who were at my house for about two hours setting up and then removing four electric dryers which ran 24/7 for five days. They used my electricity. My insurance company paid DryStar $2,062.01 for the work. But then *** Law contacted me to sign a document so they could represent me against my insurance company and get more money. DryStar says they are owed $6,632.62 for their work and dryer usage. I didn't sign the document because my insurance company said they would handle my claim. *** Law keeps calling, texting, emailing, and sending letters even though they were told to contact my insurance company. They threatened to sue me for $4,570.61. But my insurance company said they will hire a lawyer for me if they do.
Dry Star Restoration Complaints 2
about when they will be resolved
about when they will be resolved. We are extremely disappointed with the lack of professionalism and communication from Dry Star Restoration. The water damage was already stressful enough, but their actions have only added to our frustration. We do not recommend their services.
We hired Dry Star in September
We hired Dry Star in September . They were supposed to replace the carpet in our bedroom, living room, and hallway. When we met with the flooring guy, we talked about what we wanted. He said we were lucky because the insurance would pay for good carpet that would last us a long time. But after they put it in, we noticed the hallway carpet was pieced together and didn't look good. The guy told us the carpet was meant for rental houses and wouldn't last long. We had to get it fixed twice already. When we told Dry Star, they said they would give us a 10% discount on new hard flooring or replace just the hallway carpet, but it wouldn't match.
Is Dry Star Restoration Legit?
Dry Star Restoration earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Dry Star Restoration. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Dry Star Restoration has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Dry Star Restoration's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Drystaraz.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Drystaraz.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a drystaraz.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Drystaraz.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The drystaraz.com may offer a niche product or service that is only of interest to a smaller audience.
- Dry Star Restoration protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Dry Star Restoration
The company specializes in water damage restoration, fire damage restoration, mold remediation, and storm damage restoration. They have a team of highly skilled and certified technicians who are equipped with the latest tools and equipment to handle any restoration project, no matter the size or complexity.
Dry Star Restoration understands the importance of a quick response when it comes to restoration services. That's why they offer 24/7 emergency services to ensure that their clients' properties are restored as soon as possible. They also work closely with insurance companies to ensure that their clients' claims are processed quickly and efficiently.
The company's commitment to quality and customer satisfaction is evident in their work. They take the time to assess the damage and develop a customized restoration plan that meets their clients' specific needs. They also provide regular updates throughout the restoration process to keep their clients informed.
Dry Star Restoration is dedicated to providing eco-friendly restoration services. They use environmentally friendly products and techniques to ensure that their restoration services are safe for both their clients and the environment.
In conclusion, Dry Star Restoration is a trusted and reliable restoration company that provides exceptional services to homeowners and businesses in Arizona. With their commitment to quality, customer satisfaction, and eco-friendly practices, clients can trust that their properties are in good hands.
Overview of Dry Star Restoration complaint handling
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Dry Star Restoration Contacts
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Dry Star Restoration phone numbers+1 (480) 664-4264+1 (480) 664-4264Click up if you have successfully reached Dry Star Restoration by calling +1 (480) 664-4264 phone number 0 0 users reported that they have successfully reached Dry Star Restoration by calling +1 (480) 664-4264 phone number Click down if you have unsuccessfully reached Dry Star Restoration by calling +1 (480) 664-4264 phone number 0 0 users reported that they have UNsuccessfully reached Dry Star Restoration by calling +1 (480) 664-4264 phone number
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Dry Star Restoration emailsdrystar@drystaraz.com94%Confidence score: 94%richard@drystaraz.com89%Confidence score: 89%abbie@drystaraz.com88%Confidence score: 88%
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Dry Star Restoration address3045 N Norfolk, Mesa, Arizona, 85215-1111, United States
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Dry Star Restoration social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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