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4.1 18 Reviews 269 Complaints
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DuckDuckGo Complaints 269

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L
1:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

DuckDuckGo an image result of myself that I do not agree with it being online.

https://duckduckgo.com/?q=logan+thomazin&t=h_&iax=images&ia=images&iai=https%3A%2F%2Fpbs.twimg.com%2Fprofile_images%2F2332309324%2Fimage.jpg

Please delete this picture as it has given me depression, anxiety & self harming. It keeps me up thinking about it & I just want it off the internet. I have got ahold of most websites like google & twitter & they have deleted the image. Please understand this is harming my life. Please & thank you

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Update by Logan Thomazin
Aug 17, 2018 1:05 pm EDT

https://duckduckgo.com/?q=logan+thomazin&t=h_&iax=images&ia=images&iai=https%3A%2F%2Fpbs.twimg.com%2Fprofile_images%2F2332309324%2Fimage.jpg
This image is really bothering me. As I am now battling depression & anxiety & self harming, I am also being bullied. You don't understand how hurtful this picture is towards me and I am just begging it gets deleted. Thank you for understanding & kind regards

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G
2:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

DuckDuckGo unethical behaviour

Actually, I know I'm on the wrong page, but thought maybe you
could give some advice.
So, my concern is about the search engine anyone can use, to enter
my name, with the private information that comes up about me. Example
would be in providing my address and phone number, which, makes me
feel very uncomfortable.
Question is, is there a way I can remove that knowledge about our family
from the search engine ? I generally use duck duck go.
Any help or suggestions, would be greatly appreciated. Thank you, Julie

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M
7:22 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

DuckDuckGo remove or disable the products section

How do I remove or disable the Products section from my DuckDuckGo searches?

I do not want to see Amazon promotions when I search online. I live in the UK where we can still choose not to be enslaved by big business.

It seems I need to add some words for your robots so here goes.

I use your search engine because I value my privacy and don't want my choices, decisions and interests handed over to greedy parasites for them to exploit for money. So you can perhaps imagine my disasppointment to find hideous Amazon nonsense given priority by Duck Duck Go when I search for serious and intelligent information on the internet.

Thank you

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A
11:41 pm EST

DuckDuckGo advert

If Duckduckgo does not track me... how come I get adverts about flying to Dubai after i have been searching for Prices of Dubai flights ? I was looking at a newspaper report that is in the Gaudian newspaper and after reading through it half way down I get a advert about Dubai flights. I don't see that as coincidence especially as I have recently booked a Dubai holiday and have used Duckduckgo for Dubai flight search ...

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D
4:13 am EDT

DuckDuckGo hard to get rid of. beware!!!

Please, never install this piece of crap. It's something that's hard to get rid of and looks like a virus. Once you install it, you will never delete it from your laptop or PC. It plays with settings and makes itself a default browser.
I used a lot of programs that help to remove crap like that, but they weren't helpful. Do you understand how serious it may be?
Their customer support simply doesn't exist. No wonder. They don't have anyone who could fix it.
Be aware and never ever install this #$%!

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M
8:10 am EDT

DuckDuckGo can't get rid of it!

I found this website DuckDuckGo and tried it a few times. There was nothing special about it.
I don't know how and why but it set itself as a starting page and now I can't get rid of it! I tried all the possible ways, even googled what people said and tried to remove DuckDuckGo from my PC! But I guess I'm stick with it and the only way to get rid of it is to uninstall the whole system.
There's something wrong about this website, there must be a virus or something. Do not use this website!

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H
4:58 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DuckDuckGo they stole money from my account. I haven't known about it

I haven’t heard or used the website www.duckduckgo.com. I noticed that this company started to take money from me. They took money from my account within several weeks. I tried to reach them, but they didn’t reply to my emails. I have no idea what to do now. Because they continued to take money from me. I need to stop this company and need someone’s help. I hope this company will be shut down soon.

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peter prunuske
US
Oct 20, 2024 5:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am filing a complaint again about duckduckgo following me with ads. Every time I purchase some product the very day and after I keep getting popup ads for the product I just purchased. You claim you don't track or follow but you obviously do.

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adogman60
US
Oct 08, 2024 3:14 pm EDT

I have been experiencing this in Yahoo mail. The latest was in moving a couple of files to a saved folder. I tagged thee files and told it where to move them. It then locked up for a couple of seconds then the tab crashed. When I reopened the tab and checked the emails had been moved.

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StBonas1
Paoli, PA 19301, US
Oct 08, 2024 7:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have great difficulty trying to open my Duck Duck Go browser on my desk top computer. I live in Paoli minutes from your office. Any chance a technician could stop by? If not, how about a phone call at [protected]? Actually seeing or talking to a real person would really set you apart in today’s world! Mike McGinn

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leewojo
Marana, US
Aug 20, 2024 4:45 am EDT

Today. Tried to get on bank website. It didn't recognize my credentials. I cleared the history. Removed extensions. Restarted modem. Uninstalled. Reinstalled. Now won't work at all. Wiped out several bookmarks.

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RedPill
US
Jun 01, 2024 4:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

There was an error displaying the search results. Please try again.

What is the matter with this search engine, when it gives me this?

'There was an error displaying the search results'. Please try again.

Not acceptable!

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SS2014
Ormond Beach, US
Mar 23, 2024 10:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have enjoyed using the browser for several years- but today 3/14/2024, makes me mad. I searched for “trump news today” and received cnn, msnbc, ny times, several others. Not even one non-major media outlet. Not even fox. There was news today-

Is there a setting to eliminate the fake news cnn, msnbc?

Enuf!

D
D
Daniel Hale
US
Mar 12, 2024 4:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I looked up the Texas panhandle fire and the vast majority of the news net work were all the socialist democrats news companies. CNN, NBC, CBS, ABC, etc. No News Max, or OAN. I get tired of looking a fake news.

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Scoop-13
St. Paul, US
Mar 04, 2024 4:35 am EST

I can’t find a way to organize my books from a-z help !

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Jim Prevatt
Greensboro, NC, US
Mar 03, 2024 10:48 am EST

on Amazon and other websites where questions are ask by them, only the upper half of each word shows.

How can I fix this?

This is a MacBook air less than a year old. My former MacBook air did the same thing.

If I use firefox everything appears just fine.

J
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James Geddie
Bewdley, GB
Feb 26, 2024 3:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

You have still not responded to my question I sent 3 days ago concerning the strange activity of my Duckduck browser bar, see attached picture. Still waiting.

James Geddie

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P
8:26 am EDT

DuckDuckGo impossible to get necessary results and info

I searched for cheap voice programs on the website www.duckduckgo.com. It showed results from different other fields, which weren’t connected with voice programs at all. I decided to change words and tried again, but the result was zero. I have no idea how to use this searching website properly. I was annoyed and angry that I couldn’t find what I really needed. I will not use it again! 100% waste of my time.

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R
10:48 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DuckDuckGo fake charges and the worst website for searching info

I recently used the website www.duckduckgo.com. Don’t use it. I searched some things, but after that money from my account started to disappear. The website didn’t contain any useful info and it was impossible to reach the moderators, so I have no idea how to stop these fake charges. I wonder if there are people, who face the same problems. What measures do you take in order to stop it?

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Janetdrawhorn
Dickinson, US
Jun 07, 2022 9:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

June 2022

Rumor has it duck duck go signed a deal with Bill Gates to track consumers using duck duck go? Is this true?

D
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Dave Lowa
US
Sep 01, 2018 4:27 pm EDT

How do I get rid of this box and the one that follows? It's driving me nuts!

https://duckduckgo.com/install?t=hj

davelowa8120@gmail.com

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About DuckDuckGo

Screenshot DuckDuckGo
DuckDuckGo is a privacy-focused search engine that aims to reduce online tracking. It offers search services without user profiling, providing the same search results for everyone. The company also provides a mobile browser and a browser extension to block trackers across the web.
How to file a complaint about DuckDuckGo?

Here is a guide on how to file a complaint against DuckDuckGo on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with DuckDuckGo in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with DuckDuckGo. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against DuckDuckGo on ComplaintsBoard.com.

Overview of DuckDuckGo complaint handling

DuckDuckGo reviews first appeared on Complaints Board on Dec 13, 2014. The latest review Going to Websites was posted on Oct 22, 2024. The latest complaint I want the dead links that reference cases that were expunged removed was resolved on Mar 22, 2024. DuckDuckGo has an average consumer rating of 1 stars from 1237 reviews. DuckDuckGo has resolved 7 complaints.
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  1. DuckDuckGo Contacts

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    20 Paoli Pike, Paoli, Pennsylvania, 19301, United States
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    Nov 12, 2024
DuckDuckGo Category
DuckDuckGo is ranked 12 among 310 companies in the Web Services category

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