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1.0 3 Complaints
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Duncraft Complaints 3

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Duncraft I ordered from Duncraft on April 24 and got Order #XXXXXXX

I ordered from Duncraft on April 24 and got Order #XXXXXXX. But, I had to return it on May 14. I opened one box to get the slip and sent back the 2 packages using Fedex (*** and XXXXXXXXXXXX). They got it on May 15. I called them on May 18th and they said it would take 10 to 12 days to get my refund. I called them on June 1st, but they ain't picking up the phone no more. I left them a message and sent them an email on June 1. Today, I sent them another email and left them a message. I paid with my paypal credit card and had to pay for shipping too.

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Duncraft I asked for them Duncraft catalogs to be sent to my wife, ***, but they didn't do it twice

I asked for them Duncraft catalogs to be sent to my wife, ***, but they didn't do it twice. I tried to stop them through Catalog Choice.com on February 27, but they still keep coming. I told them again on April 27, but they still don't stop. They said to wait 4-8 weeks, but it's been too long. This is not okay and I want them to stop now. I don't want to hear any more excuses.

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Duncraft Duncraft charged me for my order but didn't ship it

Duncraft charged me for my order but didn't ship it. They said it would take longer to ship because of the virus, but there aren't many cases in New Hampshire. I asked to cancel my order, but they didn't respond. They charged my card on the day I ordered, which is illegal. They won't refund me now. I need help. This business is terrible and is keeping my money without shipping my items. I want my order cancelled and my money refunded. Please help me.

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Is Duncraft Legit?

Duncraft earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Duncraft to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Duncraft is known for their high standards and safety. If you're thinking about dealing with Duncraft, it's wise to check how they handle complaints.

The age of Duncraft's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Duncraft.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Duncraft and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Duncraft. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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About Duncraft

Screenshot Duncraft
Duncraft is a well-known and reputable company that specializes in providing high-quality bird feeding and bird watching products. Founded in 1952 by Gil Dunn, the company has been dedicated to providing bird enthusiasts with the best products and services for over 60 years.

Duncraft offers a wide range of bird feeders, bird houses, bird baths, bird food, and other bird-related products that are designed to attract a variety of bird species to your backyard. The company's products are made from high-quality materials and are designed to be durable and long-lasting, ensuring that you can enjoy watching birds in your backyard for years to come.

In addition to its wide selection of bird feeding products, Duncraft also offers a variety of bird watching accessories, including binoculars, spotting scopes, and field guides. These products are designed to help bird enthusiasts get a closer look at their feathered friends and to learn more about the different bird species that visit their backyard.

Duncraft is committed to providing excellent customer service and offers a 100% satisfaction guarantee on all of its products. The company's website is easy to navigate and provides detailed product descriptions and customer reviews to help you make informed purchasing decisions.

Overall, Duncraft is a trusted and reliable company that is dedicated to providing bird enthusiasts with the best products and services. Whether you're a seasoned bird watcher or just starting out, Duncraft has everything you need to attract and enjoy birds in your backyard.

Overview of Duncraft complaint handling

Duncraft reviews first appeared on Complaints Board on Jun 20, 2023. The latest review I ordered from Duncraft on April 24, 2020 and got Order #XXXXXXX was posted on Jun 24, 2023. Duncraft has an average consumer rating of 1 stars from 3 reviews. Duncraft has resolved 0 complaints.
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  1. Duncraft Contacts

  2. Duncraft phone numbers
    +1 (603) 224-0200
    +1 (603) 224-0200
    Click up if you have successfully reached Duncraft by calling +1 (603) 224-0200 phone number 0 0 users reported that they have successfully reached Duncraft by calling +1 (603) 224-0200 phone number Click down if you have unsuccessfully reached Duncraft by calling +1 (603) 224-0200 phone number 0 0 users reported that they have UNsuccessfully reached Duncraft by calling +1 (603) 224-0200 phone number
  3. Duncraft address
    102 Fisherville Road, Concord, New Hampshire, 03303-2086, United States
  4. Duncraft social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  6. View all Duncraft contacts

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