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Early Moments

Early Moments review: unsolicited books 50

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Author of the review
9:57 pm EDT
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Two books were sent to my son, thin Dr. Seuss books I might have found at the dollar store, along with a bill for over$25. I emailed them to tell them if they wanted their unsolicited shipment back, to send me prepaid postage. Weeks later, they did, so I sent the books back within a day of recieving the postage. Receiving bill now addressed to me, instead of my son. Called their number and lady indicated she had no way of knowing if I'd sent books back. Sounds like a scam to me. My mistake- should have insisted on prepaid CERTIFIED mail postage.

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The complaint has been investigated and resolved to the customer’s satisfaction.

50 comments
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Angiedw75
US
Mar 21, 2019 2:27 am EDT

My credit card was billed but I keep getting notification saying transaction declined, when in fact it already took the money off my card! Have read many complaints wish I would have did that first before entering my card information!

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Likute
US
Jul 20, 2019 12:03 pm EDT

I got charged $23.76 from the earlymoment today .I am not a membership, in order to win $100 pizza hut, i picked two offers and i paid $2.00 for 2 books. Never got those books and, did not win the gift card, why the y processed a payment of $ 23.76 from my debit card ending 3775? I need my money back Asap.

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Shacarra
US
Jul 21, 2019 6:34 am EDT

They took out money off my account and I had unsubscribe before my free membership was over need my money back they took out 21.96 that I didn't agree to

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Chase Mayes
US
Sep 10, 2019 10:33 pm EDT

I had done the 4 books for a dollar and i was just charged 45.38 and im really p***** off i want f***ing money back now ... ...

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Ann Spicer
US
Dec 01, 2019 10:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This company did not inform me that I was buying a subscription after my first order. Now I receiving charges and books I never oredered

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Shantea woodruff
US
Feb 29, 2020 4:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I've been charged to my chime account I dint have an account number but my na.e is shantea woodruff I love at 401 duli. Street madisonville ky 42431 and I have gotten charged 22.83 from yall that' I didn't know was gonna come out I want my money back

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Courtney Maress
US
Feb 29, 2020 5:38 pm EST

I am being charged for a subscription I never signed up for. I paid a dollar for a few Disney books, but it never stated that it was an on-going subscription. This company is stealing from me. It is taking money out of my account without my consent. I would like a refund. My name is Courtney and my email is maresscourtney@gmail.com.

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Carolina Mendizabal
US
Mar 01, 2020 1:44 am EST

Some time ago I bought 3 books only. Today I got a surprise charge. I don't even have an account with them.

I did not subscribe to anything or bought anything and they charged me 23.90.

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Hai Bennett
US
Mar 14, 2020 3:20 pm EDT

I seen on my PayPal account I was charged $ $22 and some cents on the 7th about 10:30 p.m. and never ordered the books

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