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EasyPay Finance Customer Service Phone, Email, Contacts

EasyPay Finance
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www.easypayfinance.com

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1.0 18 Complaints
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EasyPay Finance Complaints 18

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S
11:21 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Pass the word. Easypay Finance is misleading people and not acting in good faith. Do not let these deceivers succeed. To those of you working at the main office, do you believe that you are compensated fairly? Considering the significant profits your executives are making, we suspect you might think otherwise. It is assumed that you are well-compensated...

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2:58 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

EasyPay Finance Loan through midas for easypay

So my last payment was $600 I made it 3 days before it was due it magically disappeared and in 4 days they Jack my payment all the way up to $1,500 it was initially at $2,300 loan Even at the percentage they had it at they couldn't explain work 357 dollars was going but it's okay I will make sure everybody including everybody is aware on how shading these people are somebody's got to do something

Claimed loss: For something that was paid and they purposely deleted it I am out $900 extra

Desired outcome: My 900.00 back from what they scammed

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1:14 pm EDT
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EasyPay Finance Finesse repair loan

I received approval on Feb 28 and my first payment due March 10 I made a payment on the march 6. I started receiving notices that my account was past due from the 10th of march payment not posted, so I reached out to them and they said I told them I would make another payment again four days later on March 10 which I never made that arrangement with them. This is a scam they run to make you fall behind on payment. Do not use this company

Desired outcome: To have my account updated to reflect the correct date and amount

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Is EasyPay Finance Legit?

EasyPay Finance earns a trustworthiness rating of 86%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates EasyPay Finance highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about EasyPay Finance to understand what to expect from them.

We found clear and detailed contact information for EasyPay Finance. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Easypayfinance.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up EasyPay Finance and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • EasyPay Finance's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • EasyPay Finance protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to EasyPay Finance. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
C
1:00 pm EST

EasyPay Finance Issues with removing my bank info

I purchased a puppy from a pet store in oct. there was a 90-day interest free. i have been making payments every two weeks and their interest rate is 165% which is not fair at all I pay 120 every two weeks my beginning balance was 1300 and I was down to at least 600 then interested pop in and now im back to wear I started in the beginning. I've called asked if they had a hard ship program a was told no. I asked to speak with a manager i get voicemails no return calls. I have asked for them to remove my bank info since they are making my account in the negative, they say NO. I'm currently not able to work right now due to medical conditions and they will not work with me i have never missed a payment. how can we resolve these issues.

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10:45 pm EST

EasyPay Finance Billing/payment

My EasyPay account number: 3576799

On October 3, 2022 I financed two puppies with EasyPay for $2500.00 with a ninty day same as cash plan, and made a payment of $440.00 on October 3rd, 2022 and October 27th, 2022. I paid $1,500.00 and the final payment was paid on November 29th, 2022 in the amount of $460.00. I paid this account out in full.

In December 0f 2022, EasyPay/Duvera Financial reported to the credit bureau that my account was delinquent which is very untrue.

I called Easypay on January 4th, 2023 and the 18th, and 24th, also February 16th, 2023 with no avail of them trying to resolve this matter nor did, Jenniffer or Jaaquin try to help me in resolving this issue at hand, which has caused my credit score to drop and hardship to my living, and made it difficult for me to get a loan from anyone else due to their misleading, and fraudulent report of me missing a payment.

These people at EasyPay Finance/ Duvera Financial are misleading, and scammers. They're fraudulently mishandling my paid in full, never late account with their company!

EasyPay Finance needs to correct my credit report with all three reporting agencies. I have filed a complaint with the Better Business Bureau, Consumer Affairs and the Attorney General's Office.

Desired outcome: Repair to credit report

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11:19 pm EST

EasyPay Finance They are ugly predators!

They will take advantage of you. We got a loan for a puppy and thought the percentage was only 13% and that the first 90 days would be free of interest. They don’t explain that you have to pay off the loan in the 90 days and then you get a refund of the interest. This is a terrible business practice. This is a predatory loan. 130%… I didn’t know that loans like that existed. I didn’t know it was legal. And it’s technically not. They have to hide behind an external bank so they don’t get shut down. The puppy ended up having a lot of medical issues. Ones that we are paying for and I tried to contact them to see if they could either void the loan or work with me so I could pay for the medical bills. And they won’t. And they were completely rude. I didn’t know that I wasn’t touching the premium. I’ve been paying on this stupid loan for 8 months and it’s not going down but going up. And they won’t work with me. The answer “it’s what you signed. It’s what you pay” I will never work with this company. And I will never suggest them to anyone. They are the worst. They don’t care about people. They care about money. That’s it. They will do everything sketchy in the book to make sure they’re getting your money. I have been paying over $300 a month, which is more than my car payment, and it wasn’t enough! I was forced to increase my monthly payments to $400 a month! I just want to dissolve my loan because not only was the puppy born with many medical issues, but they treated me like I was less than a person after I tried to call them and find out why my loan was going up and not down. I waited for 2 hours to get on the phone with someone. This has caused me a lot of emotional distress and anxiety. I have more than satisfied the cost of the loan after over $2000 in payments. After everything this company has put me through. I feel it’s only right that they just dissolve the loan because they’re not taking a hit for it.

Desired outcome: Preferably a refund but I will settle for it to be dissolved if that’s all they will do.

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8:15 am EST
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EasyPay Finance Midas in redford michigan

Midas had me apply for easy pay at their location. They saw how much was approved and they charged up stuff that I did not authorize to spend out the loan amount after getting my car back from midas. All my dashboard lights were on they unhooked ABS brake sensors, traction sensors, and O2 sensors were all attach. My car died one week later after getting it back from midas. I was there for seven hours ,And come to find out that I was not approved through Easypaypay but once the work was done, easy pay adjust the paperwork to say that I have been approved.

Desired outcome: For Midas / Easypay Replace the damaged done causing my car to die

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11:10 am EDT
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EasyPay Finance 151.99% interest charge

I purchased a puppy from Pet World in McAllen TX account # 1900198. I was told by Diana and employee of Pet World that I would have a 12.67% interest rate on a $2500.00 loan. I was paying 159.32 biweekly so I can pay the puppy of faster. To my surprise after 10 payments, I come to find out I still owed $2442.91. After paying $1593.20 in 5 months, I figured I would have made a good dent on my loan. When in reality I only paid $57.09 of the principal balance and $1536.11 was interest.

This is outrageous! Pet World should be held accountable for the lies they have their employees tell the customers. I would have never agreed on paying 151.99% on any loan. Easypay Finance, Pet World and Diana should go to jail for fraud. I don't understand how these people can sleep at night.

I need to get my hard earned money back from these predators.

Desired outcome: I want my money back. I agreed to a 12.67% yearly rate not 151.99%

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12:05 pm EST

EasyPay Finance Financing

Don't use this company! they use evert excuse under the sun to screw you out of hard earned money. I requested a call back 3 times when trying to call them and never received a call back. I never got a copy of my contract. Now they are trying to penalize me and refuse to refund my interest because i had fraud on my account and couldnt use my card on file for payments while the fraud was being investigated and since i couldn't get a call back could not make a payment by phone and i couldn't figure out how to add a new payment method online. Worst company i have ever worked with! heading to google now to leave a review there too!

Desired outcome: I want a refund for my interest

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1:38 pm EDT

EasyPay Finance Midas services

Good afternoon ; My name is Tyrone Rucker, and account number is 2048746. I'm being charged for services than wasn't attended to. On August 25th, 2021 I took my vehicle into the Midas Auto Service shop located at 8141 Ogontz Ave, Philadelphia PA 19150. I was told by the service Tech that the codes P0017 which is the Timing chain needed to be replaced, as well as P0497which is Canister Purge Solenoid that came up requiring repairing by replacing those items in order to pass inspection. Which wasn't done. After taking my vehicle to the Cadillac dealership. I was informed that the work wasn't done. I used your services to have the repairs made, and was charged $1600.00.

Desired outcome: Midas Auto Services 8141 Ogontz Ave. Phila. PA. 19150

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5:09 pm EDT

EasyPay Finance Billing and interest

2442098 Tyrone Brown, have an account there, had to get tires for my truck. And I did not know they are going to be so high of interest I have paid 209.00 dollars as it was 419.00 dollars I had a balance of 277.00 now it is 409.00. I am on social security Disability fix income since the COVID and the delta my income is not low. So now I don't know what to do

Desired outcome: Help with the interest

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9:25 pm EDT

EasyPay Finance Loan

This company is such a dishonorable company that takes total advantage of folks who's credit is not up to par. I can tell you they do not go through things in a way you will understand and an interest rate of 18 percent they need to go to jail. If you run into issues believe me you are going to pay and hard. Hope you never have to call them for help because they make sure your not going to get it. HOURS AND HOURS of waiting for someone to pick up phone. Then you guess it... HANG UP... Your screwed basically where its at. Shame on Midas for dealing with such a sham company and passing it on to thier customers.

Desired outcome: Shut them down

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11:53 am EDT

EasyPay Finance Contract

My contract was in my name someone else my brothers ex was allowed somehow to change the email and address in her name without my consent amd knowledge! Called easy pay for someone to send me an email verifying this for court. A supervisor named lisa said i have to get a lawyer to get info on my contract! Ive been calling and emailing a week! Complete nightmare!

Desired outcome: Send me the email how this girl chamged ot to her address and email without my consent!!

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9:52 pm EDT

EasyPay Finance returns

I applied to Easypay finance before I went to Furniture Warehouse to buy a bed. I DID NOT purchase the bed from Furniture Warehouse (they are a joke as well). I called Easypay and was on hold for an hour and finally spoke to someone who said I needed to call Furniture Warehouse which I did- they said they would contact Easypay which they did not. Now easypay is reporting me late in my credit account. I have emailed them to no avail so I guess I will plan on spending half a day to resolve this. DONT GO TO FURNITURE WAREHOUSE and especially do NOT deal with these CROOKS.

Desired outcome: email stating I do not have an account

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4:56 pm EST

EasyPay Finance Purchase of puppy

We purchase a puppy (Schnauzer, Miniature) from Pet City Houston Inc. on 8/24/2020 for 3, 030.99 we paid down 1, 330.99. We have not missed a payment. And when I contacted EasyPay Finance I ask for balance, and stated I have paid all the money so I should have 0 balance. And in return Easy Pay Finance stated that we still owe 1, 200.69 then ask me was I recording, I ask why? Easy Pay Finance stated" because if I was recording they cannot talk", I ask why? again, Easypay Finance hung up the phone on 2/24/2021 around and about 3:00 pm. Why are they charging me extra 1200 dollars? In addition easypay finance phone number is [protected]. my account number is 2117761

Desired outcome: That the puppy is paid in full

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6:02 pm EST

EasyPay Finance loan

The Easy Pay disguised the 152% yearly interest rate on $1600 loan and kept on taking monthly payments of $108 for the last almost 3 years. The Easy Pasadena Merchant told me it will be 12.66% yearly and I just came to know that it was 12.66 per month and 152% per year. By today they have taken $3600 from my account. The capital balance is still $1100. This means they took $3100 interest on $500. Outrageous. Out of this world. Federal Trade Commission should investigate the matter and take action against the company.
I want Easy Pay Finance to refund me money they took. The Easy Pay Finance can deduct the capital $1600 + 12.66 APR from the $3600 money they took from my account.

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6:38 pm EST

EasyPay Finance customer care

White woman was very snobby with words had a attitude and was smacking from eatting in my ear. The trick hung up she so lucky we was not face to face with her punk [censored] i wouldve tore her up fr the trick hung up on me while asking me to verify my info @ 3:58pm & it was a return call. I immediately called back had to wait 47 minutes again i told this woman i needed to speak to a manager she told me she was transfering me this trick put me back in the que so another hr callback i waited for 😂😂😂 very pissed now. Finnaly the man called me back and assisted me they need to fire the lazy [censored] thats not doing their job frfr its bad for Business

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11:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

EasyPay Finance scam do not borrow money from this company

First the customer service is 'TERRIBLE' and extremely UNprofessional.
here is why:

I contacted Easypay Finance on 05 July 2019 and stated payment was due that day. Customer service rep. explained to me that I could MAIL my payment and I would NOT be charged a late fee. I complied with that suggestion and I just received a 'LATE' notice and FEE dated 29 July 2019 (wtf LIARS). I contacted the bank and found that the 'Money Order' was cashedcleared on 15 July 2019 Monday (smh). Before filing this complaint I was reading other complaints brought against this company and I see that it is a pattern (potentially trying to scam customers) ****BEWARE****

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Christella
Oudtshoorn, ZA
Oct 15, 2022 12:38 pm EDT

[protected] acc reference nr

[protected] transaction ref nr I had to pay a amount of R4653. 05 on the 29 September 2022 I want to know if this is legit or a scam

Mrs C C Strydom

[protected]

It was for a final payment on a Capitec account

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JerriSteele
Denver, US
Oct 03, 2022 1:36 am EDT

I have called every month for a year and they are still over charging my credit card . I put a stop payment one one account to try and get this resolved and was sent to colle ctions . My husbands account is now being over charged . The representatives answering the calls was rude and nasty

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Nonyabusinessfoff
US
Aug 16, 2022 5:46 am EDT

Criminal company! Used them for a 1200 repair, ended up paying 3000! Wow! parastic company, may the universe take a giant dump on this company, because this company is straight sewage.

K
K
Khan Javaid
US
Mar 03, 2020 10:14 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Charging 152 % interest rate. Have taken $3600 from my account on a $1600 loan.

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Overview of EasyPay Finance complaint handling

EasyPay Finance reviews first appeared on Complaints Board on Aug 4, 2019. The latest review Scam was posted on Jan 21, 2024. EasyPay Finance has an average consumer rating of 1 stars from 18 reviews. EasyPay Finance has resolved 0 complaints.
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  1. EasyPay Finance Contacts

  2. EasyPay Finance phone numbers
    +1 (866) 337-2537
    +1 (866) 337-2537
    Click up if you have successfully reached EasyPay Finance by calling +1 (866) 337-2537 phone number 0 0 users reported that they have successfully reached EasyPay Finance by calling +1 (866) 337-2537 phone number Click down if you have unsuccessfully reached EasyPay Finance by calling +1 (866) 337-2537 phone number 0 0 users reported that they have UNsuccessfully reached EasyPay Finance by calling +1 (866) 337-2537 phone number
    Customer Service
    +1 (866) 791-0915
    +1 (866) 791-0915
    Click up if you have successfully reached EasyPay Finance by calling +1 (866) 791-0915 phone number 0 0 users reported that they have successfully reached EasyPay Finance by calling +1 (866) 791-0915 phone number Click down if you have unsuccessfully reached EasyPay Finance by calling +1 (866) 791-0915 phone number 0 0 users reported that they have UNsuccessfully reached EasyPay Finance by calling +1 (866) 791-0915 phone number
    Apply for Financing
    +1 (866) 850-0786
    +1 (866) 850-0786
    Click up if you have successfully reached EasyPay Finance by calling +1 (866) 850-0786 phone number 0 0 users reported that they have successfully reached EasyPay Finance by calling +1 (866) 850-0786 phone number Click down if you have unsuccessfully reached EasyPay Finance by calling +1 (866) 850-0786 phone number 0 0 users reported that they have UNsuccessfully reached EasyPay Finance by calling +1 (866) 850-0786 phone number
    Merchant Services
    +1 (760) 602-5000
    +1 (760) 602-5000
    Click up if you have successfully reached EasyPay Finance by calling +1 (760) 602-5000 phone number 0 0 users reported that they have successfully reached EasyPay Finance by calling +1 (760) 602-5000 phone number Click down if you have unsuccessfully reached EasyPay Finance by calling +1 (760) 602-5000 phone number 0 0 users reported that they have UNsuccessfully reached EasyPay Finance by calling +1 (760) 602-5000 phone number
    More phone numbers
  3. EasyPay Finance emails
  4. EasyPay Finance address
    1910 Palomar Point Way № 101, Carlsbad, California, 92008, United States
  5. EasyPay Finance social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 13, 2024
EasyPay Finance Category
EasyPay Finance is ranked 63 among 731 companies in the Investment, Insurance and Financial category

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