EasySportsTickets.com
Reviews and Complaints

My experience with Easy Sports Tickets (easysportstickets.com) was absolutely terrible. I was completely ripped off and scammed out of watching the game I had purchased tickets for. I strongly advise anyone considering using this site to steer clear and find a more trustworthy source for their sports tickets.

I had purchased two tickets for the Juventus vs Cagliari match, one initially and then another later on. Before purchasing the second ticket, I called the site to request that the two tickets be next to each other. They told me to make the request when placing the second order, which I did. However, when we arrived at the stadium gates, we were not allowed in because the names on the tickets did not match our own.

The site had requested our personal details, including our names, dates of birth, and copies of our passports, in order to comply with Italian football rules. However, the names on the tickets were completely different from our own. One ticket was under the name Vanessa Garibaldi from Catanzaro, born in 1986, while my wife is Maltese and born in 1959. The other ticket was under the name Dahlberg Mats Anders from Sweden, born in 1974, while I am Maltese and born in 1958.

I have been trying to contact Easy Sports Tickets since the day of the match, both from outside the stadium gates and from home in Malta, but have had no luck. The man on the other end of the line kept putting me on hold until the line went dead, and I left several messages on their answering machine but received no response.

I am extremely disappointed and frustrated with this experience and will continue to post reviews until I receive a full refund. I urge others to avoid this site and find a more reliable source for their sports tickets.

I ordered tickets from easysportstickets.com in August for the Real Madrid vs Liverpool match on November 4th. I was excited to attend the match and eagerly awaited the arrival of my tickets. However, on October 31st, I received an email stating that my tickets would arrive on November 3rd. I asked for a tracking number and was provided with one, along with the name of the courier. However, when I checked with the courier, they had no record of any deliveries to my address or the tracking number provided.

I tried to contact the delivery team for an explanation, but I received no reply. I also tried calling them, but no one answered the phone. I was worried because I had spent a lot of money on four tickets and was concerned that the courier knew nothing about my order. With less than two hours before the delivery deadline, I was not convinced that the tickets would arrive. If they did not arrive, I wanted a full refund.

I was disappointed and frustrated with the lack of communication and service from easysportstickets.com. It was now 22:32, and still no tickets. I was beyond disappointed. I decided that if the tickets did not arrive, I would write a letter of complaint.

Finally, after 15.5 hours of waiting, the tickets arrived on match day. However, they came with a completely different tracking number assigned. I still had not received any response from customer services or the delivery team. They did not even acknowledge the problem. It was a terrible experience, and I would never use easysportstickets.com again.

After updating my review, I received an apologetic phone call from easysportstickets.com. They explained that the courier was too busy to finish their rounds on delivery day, which caused the delay. However, this was still unacceptable, as they had my number and could have let me know. They also claimed that the error in the tracking details was beyond their control.

I can't help but think that my review triggered the call, as I received three calls asking me to update my review. However, this phone call did not change my mind. I will never use easysportstickets.com again, and I will not encourage anyone else to use them. It was a horrendous experience, and I hope that they improve their service in the future.

I recently had an experience with Easy Sports Tickets and unfortunately, it was not a positive one. I had originally booked tickets to watch a Barcelona game with my children, but the game was moved to a different day and we were unable to attend. When I called to request a refund, I was met with an aggressive and ignorant man who refused to help me. After some negotiation, I was told that if I booked tickets to a Juventus match, I would receive a refund.

As the Juventus match was a Champions League game, the tickets were much more expensive than the original Barcelona tickets. I decided not to attend the match and instead requested the three tickets for my husband and children. However, the seats we had originally booked were no longer available due to the increase in cost. The representative I spoke with advised that the tickets would be at the back of the stadium and cost 235 pounds each. I reluctantly agreed to pay this amount in order to guarantee seating together.

Despite several attempts to receive the tickets, they did not arrive until four hours before kick-off. We then had to find a place to print them off in Barcelona. To our dismay, the tickets were not together and ranged in price from 108 to 140 pounds, despite me paying double this amount per ticket. When I called to complain, I was told that they could not guarantee tickets together and the representative hung up on me.

This experience has left me feeling disgusted and disappointed. I had hoped for a fun and memorable experience with my family, but instead, we were left with wasted money and upset children. I wish I had read reviews before booking with Easy Sports Tickets. I would not recommend this company to anyone.

I recently purchased tickets for a highly anticipated rugby match between France and England in the 6 Nations 2014 from Easy Sports Tickets. I was promised that the tickets would be of Category 1 and would not be too high or behind the goal. The company delivered the tickets to my hotel in Paris as promised in time for the game. However, I was disappointed to find out that the tickets had a face value of only 62 Euros, but I was charged a whopping 227 Euros each. This means that the company marked up the price by 350%, which is quite steep.

To make matters worse, the seats were only a few rows from the very top of the stadium, which is considered to be Category 3 by the stadium. I later found out that Easy Sports Tickets redefine the categories themselves, and anything along the pitch side is considered to be Category 1. This was apparently mentioned in their terms and conditions, but I did not notice it when I bought the tickets.

I tried to contact their customer service department several times, but my attempts went unanswered. It was only after I posted my original review on Site Jabber that I received numerous phone calls from friendly staff at Easy Sports Tickets/Online Ticket Express. They told me that I had got various parts of my story wrong and offered me a goodwill refund from themselves and the original ticket owner, which equates to approximately 16.5% of the price I paid for the tickets. They offered the money if I would take my review off SiteJabber, but I said I would post an amended review. They asked me to take the review off before they made the refund, but I said that once I had received the refund, I would either take the review off or amend it/submit a new review.

Although I am grateful that their customer service eventually dealt with the matter, it is a shame that they only became concerned once a bad review was posted online. I won't deal with them again, but I have lifted my score from one to two stars.

I had a terrible experience with Easy Sports Tickets when I ordered tickets for the football world cup in Rio, Brazil for a match on June 25, 2014. Despite receiving a lot of email confirmations, they were unable to deliver the tickets and I only received a message about it a few hours before the match. This was extremely disappointing and frustrating, as I had been looking forward to this event for a long time.

To make matters worse, I have still not received the refund promised to me 30 days after the event. It is now November 21 and despite sending numerous reminders, I have not received any response from the company. I have lost a lot of money on this and I believe that this company is a scam. I strongly advise others to stay away from Easy Sports Tickets and not to order tickets from them, as they will only take your money.

The last message I received from them was on August 27, and since then I have sent weekly reminders but they simply do not reply. It is almost impossible to get hold of them on the telephone, and when I do manage to speak to someone, they say they will transfer me to a colleague and then the line is cut. This is extremely frustrating and unprofessional.

In one of their emails, they stated that their accounting department was in charge of the refunds and that I should contact them directly. However, despite doing so, I have still not received my refund. This is unacceptable and I am extremely disappointed with the service I have received from Easy Sports Tickets.

Overall, I would not recommend this company to anyone. They are unreliable, unprofessional, and do not deliver on their promises. If you are looking to buy tickets for a sporting event, I would advise you to look elsewhere and avoid Easy Sports Tickets at all costs.

I recently purchased 3 tickets for the Real Madrid v Alaves game on Sunday 2 April from Easy Sports Tickets (easysportstickets.com) as a Christmas present for my grandson. I was very excited to surprise him with this gift, but unfortunately, my experience with this company was far from pleasant.

I had arranged for the tickets to be delivered to my hotel in Madrid, and I had even called Easy Sports Tickets before leaving the UK to confirm that the tickets would be waiting for me upon my arrival on 1 April. However, when I arrived at my hotel, I was informed that they had not received any tickets. I immediately contacted Easy Sports Tickets, and they assured me that I would receive e-tickets on 1 April. However, nothing arrived, and I received an email stating that due to the "late delivery of the tickets," I would receive them by 12:00 on the day of the game.

I waited patiently, but nothing arrived. I started a series of online chats with Easy Sports Tickets, during which I was repeatedly assured that my tickets would be sent. However, every time I asked when, the chat would abruptly end. The game was scheduled to start at 16:15, and by 15:00, I still had not received any e-tickets. I decided to head to the stadium to take in the atmosphere, but I kept checking my email at the bus stop in case something arrived.

Finally, at 15:30, an email arrived with my tickets. We rushed back to the hotel, printed the tickets, and had to take a taxi to the stadium. We arrived just 10 minutes before kick-off and had to split up. Despite being assured during the ordering process that two of us would be seated together with the other being no more than a row away, two of us were in the North stand, and the other was in the South stand.

The other interesting point was that in the email sending the tickets, we were told to acknowledge receipt of the tickets so that Easy Sports Tickets could "activate" them. This made me suspicious that they had received fewer tickets than they had taken orders for and were sending out the same tickets to multiple customers until someone took them.

Overall, my experience with Easy Sports Tickets was a stressful, expensive nightmare. I did complain formally to them, but as expected, I have yet to receive any form of response. I would strongly advise against using this company, and I am skeptical of the positive reviews I have seen online.

I recently had a terrible experience with Easy Sports Tickets (easysportstickets.com). I had purchased six tickets for the Wimbledon Women's Singles final and was looking forward to taking my family to the event. However, when we arrived at Wimbledon, we were informed that the tickets were stolen and we were escorted out of the venue. It was a complete disaster and ruined the entire day for all six of us.

When I contacted the company to request a refund, they refused to return the money for all six tickets, stating that only two tickets were stolen. They also refused to pay for our flights or accommodation, citing their terms and conditions. It was a frustrating and disappointing experience, and I urge everyone to stay away from this website.

As a doctor who has worked in Africa for the last seven years, I am not wealthy, but I was willing to pay for this dream experience. However, wasting serious money on a scam is not the sort of memory I was hoping for. I repeatedly asked the company to guarantee delivery of the tickets or a full refund of all reasonable costs, but all I received was a computer-generated response with no guarantees and an absolute refusal to return the money.

I have since tried to contact Mr. Adam Castro, but he only responds when prompted publicly. I am hoping that someone can provide guidance or suggest an agency worth contacting. I have an official letter from the Wimbledon solicitor, which I am happy to share with anyone interested in seeing it.

In conclusion, I strongly advise against using Easy Sports Tickets. They sell stolen goods at truly enormous prices, and their customer service is terrible. Please protect yourselves and stay away from this website.

I recently purchased some tickets for Wimbledon from Easy Sports Tickets, and let me tell you, it was quite the experience. The tickets were priced extremely high, and I was expecting them to arrive at my hotel 1-2 days before the event. However, they did not arrive on time, and when I tried to get in touch with the company, I was met with silence. Eventually, I was able to get a hold of someone, but they just lied to me about the status of my tickets.

To make matters worse, the company decided to deliver the tickets just one hour before the event. When the delivery guys finally arrived, I was a bit taken aback by their appearance. They looked more like drug dealers than delivery men, and they were quite aggressive and scared of the police. Despite this, they did have the tickets, but they were not what I had ordered. They were not fake, but they were definitely worse than what I had paid for.

When I asked the delivery guys what was going on, they claimed that they were just delivery men and had no responsibility for the mix-up. Overall, I was extremely disappointed with the service I received from Easy Sports Tickets. If you're looking to overpay for terrible service, then this is the company for you. However, if you want a better experience, I would recommend looking elsewhere.

Last year, I decided to purchase tickets for the French Open in Paris from Easy Sports Tickets. Unfortunately, my experience was not a positive one. Throughout the entire process, they constantly lied to me about when I would receive my tickets. They initially promised that I would have them five days before the event, but then changed it to four days, then three, and so on. Eventually, they stopped answering my calls and emails altogether, and it was a Saturday, so they were closed. My tickets were for Sunday, and I was left with no way to attend the event.

I paid $1100 for two tickets, and Easy Sports Tickets showed no remorse for their dishonesty. They did not offer me a refund, and I was left feeling cheated and disappointed. I later found out that they had been raided in Israel for similar practices and had over $1,000,000 on them. I was shocked to learn that they were still in business.

I had traveled from the US to Europe at great expense specifically to attend the French Open, and it was a lifelong dream of mine. Unfortunately, my experience with Easy Sports Tickets was a complete disaster. Luckily, my credit card company refunded my money, but I was still left wondering how they could still be in business.

As a lawyer, I would love to prosecute Easy Sports Tickets for their dishonest practices. However, they use different addresses, such as Belize and England, so it would be difficult to do so. I strongly advise anyone considering purchasing tickets from Easy Sports Tickets to think twice. If you have had a successful transaction with them, consider yourself lucky. For the rest of us, it's best to buy from anyone else.

I am very disappointed with my experience with Easy Sports Tickets. I had ordered two tickets for the Champions League final in Lisbon and was assured by a young man on the phone that I would receive them without fail. However, after reading some negative reviews, I became worried and sent several emails to the company to confirm that I would receive my tickets. Lora called me back and assured me that I would receive my tickets 100% and that they would be delivered to my hotel in Lisbon.

I was confident that I would receive my tickets, but upon arriving at the hotel, the receptionist informed me that they had no record of my tickets. I had spent a lot of money on flights and accommodation, and now I had no tickets for myself and my husband. After checking in, I received an email stating that I would not be receiving my tickets and that I would be refunded my money. However, it was too late for me to cancel my trip.

I sent an email to the company, but I received no response. It seems that many others have had similar experiences with this company, and I am very saddened by this. I find it hard to believe that Easy Sports Tickets has 12 years of experience and is a professional company, as they claim on their website. I would strongly advise against ordering tickets from this company.

I recently had an experience with Easy Sports Tickets when I took my son to watch the Real Madrid v Dortmund Champions League game on 07/12/2016. We had booked our tickets well in advance and paid 75 each. We received an email confirmation that we would receive our tickets between 5 to 3 days before the match, which seemed reasonable. However, a week before the match, we received an email stating that the tickets would be sent between 1 to 2 days before the match. This made me worried, but I still hoped that we would receive the tickets on time.

Unfortunately, things took a turn for the worse when we received another email stating that the tickets would be sent out at 5 pm on the day of the match. This was a huge problem for us as we were flying out at 10 am on the day of the match and would have no access to a computer or printer. I contacted Easy Sports Tickets to explain the situation and requested that they send the tickets earlier. However, their response was not helpful at all. They told me that there were plenty of internet cafes in Madrid and that I should deal with it.

I was extremely disappointed with their response and told them that unless I received my tickets by 10 pm, they could keep them. Unfortunately, I did not receive any response from them. At this point, I was in a state of panic as I did not want to disappoint my son. Thankfully, we managed to get two tickets from Viagogo for ?300 and received them within 10 minutes of purchase. We were able to attend the game, and it was a great experience.

In conclusion, I would not recommend Easy Sports Tickets to anyone. They caused me a lot of stress and disappointment, and their customer service was terrible. If you want to avoid any hassle and have a great experience, I suggest that you look for other ticket providers.

I had the unfortunate experience of purchasing two tickets from Easy Sports Tickets back in December for the upcoming Barcelona vs Atletico match this Saturday. I was so excited to see this match, especially since it was going to be the deciding match. I purchased the tickets way in advance, but now, just five days before the match, I received an email from Easy Sports Tickets stating that their supplier cannot provide any tickets for this match. I was shocked and disappointed to hear this news, especially since I had already paid for my plane tickets and hotel accommodations all the way from Estonia.

I must say, I am extremely disappointed with Easy Sports Tickets. It seems like they are just selling air! I could have easily gotten air here in Estonia for much cheaper. It's really frustrating to see how greedy these people are, especially when they treat their customers so poorly. I put my hopes up and gave them my hard-earned money, only to be let down in the end.

I don't believe for a second that Easy Sports Tickets didn't have any tickets available. I'm convinced that they sold my tickets to someone on the black market who was willing to pay more for them. It's really frustrating to think that they would do something like this, especially when they knew they were going to do it all along. Why even bother sending me an order confirmation in the first place?

I really hope that Easy Sports Tickets can find a solution to this problem. I've sent them several emails, but I haven't received a response yet. I'm hoping that they can either find me tickets for the match or refund my money as soon as possible. I'm really disappointed with this whole experience, and I hope that others won't have to go through the same thing.

Order number ***.

Overall, I would say that Easy Sports Tickets is a rip off. They don't care about their customers, and they're only interested in making a quick buck. I would advise anyone thinking about purchasing tickets from them to think twice. There are plenty of other ticket providers out there who are much more reliable and trustworthy.

I recently purchased tickets from Easysportstickets.com for the El Classico in Barcelona on March 22. At first, I was a bit hesitant to buy second-hand tickets, so I decided to look up other people's experiences with this company. Unfortunately, I didn't do a very good job of researching, as I later found out that many people had been ripped off by this company.

Initially, everything seemed to be going smoothly. I received a professional response regarding my purchase, along with instructions on how the tickets would be delivered. However, a week before the match, I received an email stating that there would be a delay in the delivery of the tickets. The email stated that we would receive the tickets at our hotel on the day before the match or even on the same day as the match. This was the last communication I received from the company. The tickets never arrived, of course. I tried to contact them by phone, email, and chat, but the operator hung up on me after I explained why I was contacting them. I sent a complaint email requesting a refund, but I never received a response.

This was supposed to be a present for my son, and he had been eagerly anticipating the match for six months. I was devastated to see his disappointment when the tickets never arrived. Luckily, we were able to purchase new tickets on the street.

If you don't want to have the same experience and be ripped off of $1500, I strongly advise you to stay away from this company!

Best regards,

Tor Erik, Norway

I gotta say, I wouldn't recommend this company. My elderly friend from New Zealand was coming to the UK for a once-in-a-lifetime trip to see Wimbledon 2013, and we ordered tickets from Easy Sports Tickets. But boy, did we regret it.

We waited for days before the event, taking turns attending our grandsons' christening on Sunday before the tournament started on Monday. But then, late on Sunday afternoon, we got a call saying our tickets had been cancelled. Just like that.

We spent months trying to get in touch with them, but they never returned our calls or emails. Finally, in August, we got an email saying we'd get a refund in a few days. But it never came. We had to keep calling and emailing for months.

It wasn't until my husband left a bad review on this site that we finally got some attention. But even then, the company denied his comments. It wasn't until they started apologizing and promising a refund that we finally got our money back.

But here's the kicker: we lost over ?250 because of the non-existent tickets and changes in the exchange rate over nine months. Plus, we had to pay a fee for parking at Wimbledon that we couldn't cancel at such short notice (only 18 hours!).

So yeah, "please accept our apologies" and a late refund just don't cut it. I wouldn't trust this company with your money.

I recently purchased two tickets for the Spanish Classico from easysportstickets.com. At first, everything seemed to be going smoothly. The sales and delivery teams were responsive and professional. However, things took a turn for the worse when I received an email informing me that my tickets had been downgraded to a lower category.

According to the terms and conditions I agreed to when I made the purchase, easysportstickets had the right to downgrade the tickets subject to availability and refund the price difference to the customer. While I was disappointed, I accepted the downgrade and waited for my refund.

Unfortunately, when the refund came through, it was only for EUR 60 instead of the EUR 206 I had calculated based on the prices quoted on their website. When I asked for an explanation, they simply told me that the case was closed and refused to provide any further information.

To make matters worse, easysportstickets requires customers to confirm receipt of their tickets by email. If you don't confirm, you lose your right to claim a refund. This seems like a sneaky way to avoid responsibility for any issues with the tickets.

What's more, easysportstickets claims on their website to have an average rating of 4 stars on Trustpilot. However, when I checked, they only had one star. This is a clear indication that they are not being honest with their customers.

In the end, I ended up paying EUR 146 more than I should have for two tickets that were downgraded without explanation. I would advise anyone considering using easysportstickets to think twice and be aware of the risks involved.

When my friends and I planned our trip to Italy, we were excited to attend a football match. I searched online and found easysportstickets.com, a website that claimed to offer the best seats in the stadium. I decided to order tickets for the most expensive seats, which cost 130 euros each.

After placing my order, I received a call from the company asking if I needed any help. I asked if the tickets I ordered were the best seats in the stadium, and they assured me that they were VIP central seats. I was excited to attend the match and couldn't wait to see the game from the best seats in the house.

When we arrived at our hotel in Milan, we went to the reception to pick up our tickets. To our surprise, we received tickets that cost only 45 euros each. We were disappointed but hoped that the seats would still be good.

When we arrived at the stadium, we were led to the cheapest seats in the corner, which were very high from the field. We were shocked and disappointed. We realized that we had been cheated and sold worse tickets than what we paid for.

After returning home, I wrote a letter of complaint to easysportstickets.com. They responded by saying that they sell tickets on the secondary market and that delivery was included in the price. However, they did not mention this when they sold me the tickets. They misled me into thinking that I was buying the best seats in the stadium.

I wrote a second letter, but they did not respond. I warn others not to do business with this company. I have read reviews on this website and others, and I am not the only one who has been deceived.

In my opinion, easysportstickets.com is a company of thieves and swindlers. They mislead customers and sell them worse tickets than what they paid for. I would not recommend this company to anyone.

My experience with Easy Sports Tickets was a complete disaster! I have ordered tickets online before to see big games, but never have I come across such a terrible website. I decided to use this site because they offered tickets at a better price than my usual sources. I booked and paid for tickets for the LAZIO-ROMA match almost two months in advance.

However, just seven days before the event, I received an email stating that the tickets could not be delivered to the address I provided. This has happened to me before with other sites, but they had a reception address in the city where the event was taking place. Easy Sports Tickets, on the other hand, required me to provide an address. I had rented an apartment, so I had to wait for someone to deliver the tickets, which was very inconvenient. Plus, it's not like there's nothing to do in Rome, right? Despite my dissatisfaction, they showed me an article in their regulations where they basically didn't care. They also informed me that I would not receive the category of tickets I had chosen. Instead, I would be downgraded from "cat 1 gold" to "cat 1," and they would refund me only 10 euros per ticket. This was not compensation, just a refund. It was becoming too much to handle.

When I arrived at the stadium, I realized that we would be in a corner with the opposing team's supporters, even though half of the stadium was empty. I mean, seriously, with the opposing team's supporters?! If I had wanted to be with the opposing team's supporters, I would have indicated that! I am a supporter of Roma, and I ended up with Lazio supporters! This was a complete nightmare.

Overall, I would not recommend Easy Sports Tickets to anyone. Their service was terrible, and they did not care about their customers' satisfaction. I would suggest sticking with more reliable sources for your ticket needs.

I have purchased a football ticket to see my favorites Real Madrid about a week ago and received nothing yet! I believe that EasySportsTickets is a scam company, because they are ignoring all my messages and there is no way to contact someone from the company. They took my money and that's it! I already contacted the police and hope I'll get my money back. Stay far away from this place!

I've purchased 2 tickets to the football match in Germany and was supposed to pay $2035 for them, this exact amount appeared on the receipt but for some reason my card was actually charged $400 more. I called EasySports for explanation but they couldn't help me saying that everything was done correctly from their side and problem must be with my bank. This is total lie...

I have bought a ticket for the yesterday match. I have followed all easysportstickets.com instructions and made the payment of €675 in time. I didn’t come to the match as I didn’t get tickets in time. Please refund me the money I paid for your fake services.