Menu
For Business Write a review File a complaint
Eber & Wein Customer Service Phone, Email, Contacts

Eber & Wein
Reviews and Complaints

www.eberandwein.com

Learn how the rating is calculated

2.6 6 Reviews 9 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Eber & Wein Reviews 15

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Eber & Wein Eber & Wein is a cool website

Eber & Wein is a cool website. They let me join their contest in 2009. I wrote about Obama, who was the prez at the time. It was a dope year for Black folks in the US.

Read full review of Eber & Wein
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Eber & Wein Eber & Wein, Inc

Eber & Wein, Inc. is a total rip off! I had a poem published in their book called "Where the Mind Dwells," but now I see that book all over Amazon. The only thing I got out of the deal for my poem being published was a few poetry books that my poem was in, plus a plaque with the poem. I'm pretty sure that for each copy being sold, they're making a profit. Don't waste your time with these guys!

Read full review of Eber & Wein
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Eber & Wein I was asked to submit a poem and it got accepted

I was asked to submit a poem and it got accepted. While waiting for my book copy, I wrote because it was taking too long. No one answered the phone no matter how many times I called, but I got quick responses through email. I finally got my book copy as promised when it finished printing. I really like it. Thanks Eber & Wein.

Read full review of Eber & Wein
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Eber & Wein I sent in a poem in May and got a nice letter saying it would be published

I sent in a poem in May and got a nice letter saying it would be published. They asked for 59.95 for a copy of the book, and my check got cashed on 6/30. But it's now 10/2 and still no book! Terrible customer service, if you ask me. Are they for real or just another scam? Hmm...

Read full review of Eber & Wein
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Eber & Wein I'm Shannon A*** and I sent my poem, I can't breathe, to Eber & Wein's contest

I'm Shannon A and I sent my poem, I can't breathe, to Eber & Wein's contest. But turns out, a lot of folks complained about them being a fraud company. They sent everyone the same letter, saying their poem made it to the semi-final stage and the winners will be announced in spring. They also promised grand prizes. I took a chance and ordered a book from them, which claimed to have my poem in the 2022 version of Best Poets. It cost me $59.95 plus $6.00 for shipping and handling. I'm really mad and want my money back ASAP.

Read full review of Eber & Wein
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Eber & Wein I been gettin' my poems published by Eber & Wein, Inc since 2010 and I gotta say, I really dig the book

I been gettin' my poems published by Eber & Wein, Inc since 2010 and I gotta say, I really dig the book. I used to work at the Central Library of Rochester and Monroe County as a library page before I retired. Writin' poems and seein' 'em in a book is somethin' I really enjoy. I send the books with my poems to the Poetry Collection at SUNY at Buffalo and the curator there likes 'em too. I moved from Rochester to Batavia to be closer to my kids and there ain't much appreciation for poetry here. Mostly I just write in my journal and read in my apartment, so gettin' my poem published is kinda like therapy for me. I hope to keep sendin' my poems to Eber and Wein in the future, but I'm 77 now and wonderin' how many more poems I'll be able to send.

Read full review of Eber & Wein
Hide full review

Eber & Wein Complaints 9

ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

Eber & Wein I sent my poem to Eber & Wein, Inc and they put it on their site with a mistake!

I sent my poem to Eber & Wein, Inc and they put it on their site with a mistake! I tried to contact them through their website and social media, but they didn't fix the mistake. I want my poem taken down now because others have had issues with them too.

Read full review of Eber & Wein and 2 comments
Hide full review
2 comments
Add a comment
F
F
F. Turcotte
Verified customer This complaint was posted by a verified customer. Learn more

I was recently sent mail from Eber & Wein Publishing about a poetry contest that contained a form to pay for the book in which my creative work would e published. It was typed in the mail that I would receive further mail from them about the work but I never received anything else. After some research, this is not the first time this has happened with the company. Multiple people have done this and never received anything from them as well.

D
D
D. Hodkiewicz
Verified customer This complaint was posted by a verified customer. Learn more

I have been trying to remove my account and all of my poetry for over a year. Their Contact Us page gives me an error message every single time I hit submit, I've never gotten a response to any of my emails, and out of the dozens of times I've called, I've only ever spoken to two people, who didn't resolve my issue. I don't know if this company is a scam or if their customer service just sucks, but the operation seems to be run terribly.

ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

Eber & Wein I tried to send a message to Eber & Wein Publishing through their website for days, but it kept giving me an error notice

I tried to send a message to Eber & Wein Publishing through their website for days, but it kept giving me an error notice. I paid for an item last year and I got a notice from stamps.com on 2/4 that the item had been shipped by Eber & Wein Publishing via USPS media mail with an estimate delivery time of 6 days. When I checked the tracking number, it only said that a label was created on 2/4 and "USPS awaiting item." I think it might be sitting somewhere because it's not showing "in transit." Can you please check on this for me? Thanks!

Read full review of Eber & Wein
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Eber & Wein So, I put my poem in a contest with ***

So, I put my poem in a contest with ***. I got a letter from Eber & Wein saying I made it to the semi-finals. They said they'd publish my poem in a book. They sent another letter saying I could get a discount if I bought the book. But then, I didn't hear anything for months. I looked them up and found out they're a scam. I messaged them on their website, asking for my book or my money back. The winner was picked on 9/1, but I still haven't gotten anything. They charged me $58.95 on 2/15. It's been a while, so I should have an answer by now.

Read full review of Eber & Wein
Hide full review

Is Eber & Wein Legit?

Eber & Wein earns a trustworthiness rating of 82%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Eber & Wein highly, which means their services are pretty reliable. Despite this, their 33% complaint resolution rate raises questions. We recommend users check reviews and complaints about Eber & Wein to understand what to expect from them.

We found clear and detailed contact information for Eber & Wein. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Eber & Wein has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Eberandwein.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Eberandwein.com you are considering visiting, which is associated with Eber & Wein, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Eberandwein.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Eber & Wein has been found to only resolve 33% of 6 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • No reviews for eberandwein.com on popular sites. Be cautious and do additional research. Look for information about the Eber & Wein and be careful with personal information or transactions.
  • Eberandwein.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The eberandwein.com may offer a niche product or service that is only of interest to a smaller audience.
  • Eber & Wein protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Eber & Wein. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

Eber & Wein I got two problems with Eber & Wein, Inc

I got two problems with Eber & Wein, Inc. First, I ain't got vol 4 even though I paid for it. Second, they want us poets to pay for a book that we gave them the material for. They're making money off of us and then charging us almost 60 bucks for a book that should be free or at least cheaper for us. I know publishing ain't cheap, but why should we send them our poetry if we ain't getting no profit from it? I hope they can fix these issues 'cause I ain't gonna keep letting them take advantage of me and my talent.

Read full review of Eber & Wein
Hide full review
ComplaintsBoard
F
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Eber & Wein has left an official reply on this complaint.

Eber & Wein I paid $78.95 in a money order on 12/3 to Eber & Wein to purchase a book that my poem was to be published in, plus for a personal statement

I paid $78.95 in a money order on 12/3 to Eber & Wein to purchase a book that my poem was to be published in, plus for a personal statement about myself. To date, I have not received the book "Best Poems if 2019" nor have I heard anything from them. I would like the book or my money back. Thank you.

Read full review of Eber & Wein
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

Eber & Wein I have been trying to remove my account and all of my poetry for over a year

I have been trying to remove my account and all of my poetry for over a year. Their Contact Us page gives me an error message every single time I hit submit, I've never gotten a response to any of my emails, and out of the dozens of times I've called, I've only ever spoken to two people, who didn't resolve my issue. I don't know if this company is a scam or if their customer service just sucks, but the operation seems to be run terribly.

Read full review of Eber & Wein
Hide full review
ComplaintsBoard
F
Verified customer This complaint was posted by a verified customer. Learn more

Eber & Wein I was recently sent mail from Eber & Wein Publishing about a poetry contest that contained a form to pay for the book in which my creative work

I was recently sent mail from Eber & Wein Publishing about a poetry contest that contained a form to pay for the book in which my creative work would e published. It was typed in the mail that I would receive further mail from them about the work but I never received anything else. After some research, this is not the first time this has happened with the company. Multiple people have done this and never received anything from them as well.

Read full review of Eber & Wein
Hide full review
ComplaintsBoard
W
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Eber & Wein I have a poem listed on Eber and Wein's 'Poetry Nation' website which I have been trying to remove for the past year, but still shows up in the

I have a poem listed on Eber and Wein's 'Poetry Nation' website which I have been trying to remove for the past year, but still shows up in the search results under my name. Due to no longer using the email address affiliated with the Poetry Nation account, I am not able to go in myself and delete it - nor contact Poetry Nation/Eber and Wein in the 'Contact' field as it doesn't work. They don't answer the phone even during their 'hours' and its the same message every time. Is this even a real company? I look forward to hearing back...

Read full review of Eber & Wein
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Eber & Wein The issues I have with Eber and Wein are more than one

The issues I have with Eber and Wein are more than one. The first being an advertising issue the second being a delivery issue the third being a service and repair issue not to memtion delayed communication at times. After entering into theirnpoetry contest they send me notification my poem has been chosen to be in their 2020 book of best poets. As a contributing author I am being offered a discount to purchase this book. I also see I can purchase a certificate of this accomplishment which is shown on their site in a normal off white certificate color with a navy binder. I order both products back in May. After many attempts of trying to find out why I was not be contacted or sent these products I was given excuses as to why they havent been able to produce the items they are selling. Finally on July 8th. I received the certificate I ordered but instead of the advertised off white paper it is on blue paper and it looks very fake and not worth at all the price I paid. As well the binder cover it came in had a dent in it. I contacted the company quite a few times before finally receiving an email today telling me they only have blue certificates which is not advertised on their site and therefore rendering my request for a reprint incapable. I was only offered another binder which I claimed not to need since my goal was to frame it. But now I cannot do that either. They are telling me to now send it back to them and they habe still not sent the book I ordered and not given me any ETA as to when it will be sent. At this point I am not sure what to expect as it seems this company are.liers and try to purposefully mislead the very people who help write the books they are selling.

Read full review of Eber & Wein
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

About Eber & Wein

Eber & Wein is a reputable and established company that specializes in the production and distribution of high-quality wines and spirits. With a rich history spanning over several decades, the company has built a solid reputation for excellence in the industry, earning the trust and loyalty of customers worldwide.

At Eber & Wein, quality is at the core of everything they do. The company takes pride in sourcing only the finest ingredients and using the most advanced production techniques to create wines and spirits that are second to none. From the vineyards to the bottling process, every step is carefully monitored to ensure that the end product meets the highest standards of quality.

One of the things that sets Eber & Wein apart from other companies in the industry is their commitment to innovation. The company is constantly exploring new ideas and techniques to create unique and exciting products that appeal to a wide range of tastes and preferences. Whether you're a fan of classic wines or prefer something a little more adventurous, Eber & Wein has something to offer.

In addition to their exceptional products, Eber & Wein is also known for their outstanding customer service. The company takes pride in providing personalized attention to each and every customer, ensuring that their needs are met and their expectations are exceeded. Whether you're a seasoned wine connoisseur or a casual drinker, Eber & Wein is committed to providing you with the best possible experience.

Overall, Eber & Wein is a company that is dedicated to excellence in every aspect of their business. From their commitment to quality and innovation to their exceptional customer service, they are a company that truly stands out in the industry. If you're looking for high-quality wines and spirits from a company that you can trust, look no further than Eber & Wein.

Overview of Eber & Wein complaint handling

Eber & Wein reviews first appeared on Complaints Board on May 27, 2023. The latest review Eber & Wein is a cool website was posted on Jun 23, 2023. The latest complaint I paid $78.95 in a money order on 12/3/2019 to Eber & Wein to purchase a book that my poem was to be published in, plus for a personal statement was resolved on Jun 04, 2023. Eber & Wein has an average consumer rating of 2 stars from 15 reviews. Eber & Wein has resolved 3 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Eber & Wein Contacts

  2. Eber & Wein phone numbers
    +1 (717) 759-8065
    +1 (717) 759-8065
    Click up if you have successfully reached Eber & Wein by calling +1 (717) 759-8065 phone number 0 0 users reported that they have successfully reached Eber & Wein by calling +1 (717) 759-8065 phone number Click down if you have unsuccessfully reached Eber & Wein by calling +1 (717) 759-8065 phone number 0 0 users reported that they have UNsuccessfully reached Eber & Wein by calling +1 (717) 759-8065 phone number
  3. Eber & Wein emails
  4. Eber & Wein address
    50 E High St, New Freedom, Pennsylvania, 17349-9664, United States
  5. Eber & Wein social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.