Menu
For Business Write a review File a complaint
Ecosia Customer Service Phone, Email, Contacts

Ecosia
Reviews and Complaints

www.ecosia.org

Learn how the rating is calculated

2.5 1 Review 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Ecosia Reviews 2

ComplaintsBoard
E
12:00 am EST

Ecosia A Green Search Engine Making a Positive Impact

Ecosia is not just a search engine; it's a movement towards a greener future. With a 4-star rating from satisfied users, Ecosia stands out for its unique approach. One user mentioned, 'Ecosia Number One!' highlighting the seamless experience of planting trees with every search. The commitment to sustainability is evident in the 20 million users already on board. While some users noted minor drawbacks, the overall consensus is clear - Ecosia is a fantastic search engine with a purpose. Join the community today and be part of something bigger than just browsing the web.

Read full review of Ecosia
Hide full review
  1. Pros
    1. Eco-friendly search engine
    2. Plants trees with profits
    3. Privacy-respecting policies
    4. Transparent financial reports
    5. Carbon-negative operations
  1. Cons
    1. Slower search results than Google
    2. Limited advanced search features
    3. Fewer integrations with third-party services
    4. Less comprehensive search index

Ecosia Complaints 1

ComplaintsBoard
Z
8:10 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ecosia $#*!ing Terrible

Ecosia is the worst search engine in the World. It is terrible and its $#*! and I would NEVER let someone I know use this. $#*!ING ECOSIA. I hope they go Bankrupt

Read full review of Ecosia
Hide full review

Is Ecosia Legit?

Ecosia earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Ecosia to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Ecosia is known for their high standards and safety. If you're thinking about dealing with Ecosia, it's wise to check how they handle complaints.

Ecosia has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Ecosia.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ecosia.org you are considering visiting, which is associated with Ecosia, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Ecosia have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Ecosia website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • Ecosia protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About Ecosia

Screenshot Ecosia
Ecosia is a web search engine based in Berlin, Germany, that distinguishes itself by donating a significant portion of its profits to tree planting and environmental conservation efforts. The company's primary service is its search engine, which functions similarly to other major search engines, allowing users to browse the internet for information, images, news, and other content.

The search engine is powered by Bing and Ecosia's own algorithms. Users can make searches directly through the Ecosia website or by installing the Ecosia browser extension, which is compatible with most major web browsers. The extension can also be set as the default search engine on mobile and desktop devices.

Ecosia's unique selling point is its eco-friendly approach. The revenue generated from search engine ads is used to support various reforestation projects around the world. Ecosia provides transparency about its financials by publishing monthly financial reports and tree planting receipts, allowing users to see the direct impact of their searches on the environment.

The company also focuses on privacy, claiming not to create personal profiles based on search history and to anonymize searches within a week of their occurrence. Ecosia is a CO2-neutral company, running its servers on renewable energy, and aims to build a greener and more sustainable internet.

For those interested in environmental conservation and looking for a simple way to contribute, using Ecosia's search engine offers an alternative to traditional search engines with the added benefit of supporting tree planting initiatives with each search conducted.
How to file a complaint about Ecosia?

### Guide for Filing a Complaint or Review about Ecosia on ComplaintsBoard.com

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials.
- If you don't have an account, create a new one on the website.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website.
- The button is typically located at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Ecosia in the 'Complaint Title' section.

4. Detailing the Experience:
- Mention key areas such as any transactions with the company.
- Describe the nature of the issue clearly.
- Include steps taken to resolve the issue and the company's response.
- Explain the personal impact of the issue.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can validate your complaint.
- Avoid including sensitive personal data in the attachments.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submission.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Remember to follow these steps carefully to effectively file your complaint or review about Ecosia on ComplaintsBoard.com.

Overview of Ecosia complaint handling

Ecosia reviews first appeared on Complaints Board on Feb 24, 2024. The latest review A Green Search Engine Making a Positive Impact was posted on Feb 26, 2024. Ecosia has an average consumer rating of 1 stars from 2 reviews. Ecosia has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.4
230 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Ecosia Contacts

  2. Ecosia emails
  3. Ecosia social media
  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 16, 2024
Ecosia Category
Ecosia is ranked 733 among 791 companies in the Internet and Software category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.